KMS Tools & Equipment - Abbotsford Avaliações 131

O TrustScore é 4.5 de um total de 5

4,5

34530 McConnell Road #120, V2S 8H2 Abbotsford, British Columbia, CA


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!

Avaliado com 5 de um total de 5 estrelas

Competitive pricing, fast processing and delivery, and an amazing assortment of quality in demand tools in stock. Truly one stop online shop for Canadians in remote corners of the country.

Avaliado com 5 de um total de 5 estrelas

Very high-quality tools and Very helpful and friendly staff particularly Kayla M who is one of those wonderful staff who works at Abbotsford location. Other retailers should learn from KMS Tools. It i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was looking for a Canadian source for a specialized rechargeable battery and discovered KMS tools carried it. I expected the order to take over a week to arrive since it came from B.C. And I reside... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Comércio de ferramentas
  2. Fornecedor de ferramentas pneumáticas
  3. Fornecedor de equipamentos de segurança
  4. Loja de equipamentos para soldagem
  5. Loja de utensílios para carpintaria

Escrito pela empresa

"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"


Informações de contato

  • 34530 McConnell Road #120, V2S 8H2, Abbotsford, British Columbia, Canadá

  • 604-853-5598

4,5

Excelente

O TrustScore é 4.5 de um total de 5

131 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff. I made some errors in my order & Ayran was there to make things right. 5 star service

23 de junho de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

We appreciate the great review! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

Quick easy ordering

Quick easy ordering, great warranty and delivered to my door halfway across the country !!
Will definitely be back !

17 de junho de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

We're pleased to see your positive rating and thank you for choosing us.

Avaliado com 5 de um total de 5 estrelas

J’ai fait une commande du Québec

J’ai fait une commande du Québec, le prix était bon et la livraison a bien été

10 de junho de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

We appreciate your high rating! Thanks for making us your choice.

Avaliado com 5 de um total de 5 estrelas

I was able to find equipment that isn't…

I was able to find equipment that isn't as readily available as I would hope through local suppliers. Ordering online was easy and delivery exceeded expectations!

5 de junho de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your review emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

THE tool store to go to.

Really great selection of all sorts of tools. Extremely knowledgeable staff that are always willing to help with any questions and part orders. Very clean and organized store, my go-to for any tools I need in a pinch.

29 de maio de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your review emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

best staff uh

29 de maio de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

Fun place to shop

29 de maio de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.

Avaliado com 5 de um total de 5 estrelas

I found KMS while looking for a new…

I found KMS while looking for a new torque wrench. Ordering and check out was easy and follow emails were sent for confirmation of order and shipping. The torque wrench was well packaged. KMS had the best price even with being on the opposite side of the country from me.

14 de abril de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

Great experience. Would buy from KMS again

A great experience and great price on the item I was looking for. Their website has in-stock items, processing and shipping was very quick with delivery much faster than expected. A great experience overall. This in distinction to another Canadian online vendor where they informed me 2 weeks after ordering that the item was on backorder. Another 3 weeks for the refund. I'm so happy I found KMS and wouldn't hesitate to recommend them.

27 de março de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.

Avaliado com 5 de um total de 5 estrelas

Great store!!! Great selection of tools. Fair pricing.

I've made numerous orders over the last few years, and I must say, I am very happy with my experience. I have had the odd hiccup, not receiving something that was supposed to come, etc., but customer service has always helped me out. My #1 suggestion? Open a store in Manitoba!! But it may just be better for my wallet this way!!

3 de abril de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.

Avaliado com 5 de um total de 5 estrelas

I'm a woodworker living in a rural…

I'm a woodworker living in a rural community it is very important to have a reliable place to order from. I have come to trust that anything I order will arrive in a timely manner and the prices are vary affordable.

21 de março de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

Just a good experience all around

Just a good experience all around.

Fast service , good selection, great price, decent ship time.

Being a Camadian company is just a cherry in top.

10 de março de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.

Avaliado com 1 de um total de 5 estrelas

My first experience with their warranty…

My first experience with their warranty was not great with Gear Wrench socket that cracked.The second experience was horrible to say the least I bought a flashlight which cost over $100. and it quit working in 3 months.Even though it has a 2 year warranty after going there twice and no call back.I don’t know I want to do anymore business here.I have spent thousands of dollars here only to be treated very poorly.I am extremely disappointed

8 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

the lady who carved wooden bowls and her introduction to the ball gouger

a lady who carves wooden bowls at your abbotsord location was a god send for introducing me to the Arbortech ball gouger to help hollow the half burrow bowl i was carving by hammer and chisel i don't no her name but thank you so much for showing me this tool i had the burrow bowl carved out in 10 minutes thank you so much Debbie

15 de março de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Easy to deal with had an excellent price on what I wanted. Lower price than the exact same product at the bigger retailers. Made a call to the online inquiry line and had a quick answer for my question.

20 de fevereiro de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.

Avaliado com 5 de um total de 5 estrelas

KMS is quickly becoming a goto tool provider for me and my little guitar shop!!!

KMS has been VERY good pricewise - often the best price in canada for me and I live deep in the boonies (eg Closest McDonalds is 738km away, Canadian tire 571kms away) , and good vendors that care about their remote customers' experience are actually quite rare, I deeply appreciate that. KMS is quickly becoming a goto tool provider for me and my little guitar shop!!! Orders have been dealt with quickly and effectively and all purchases ending in 100% satisfaction. Customer service was all over any issues I had right away and were very nice and helpful.

26 de janeiro de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

Received my metal shear MMS4 one week…

Received my metal shear MMS4 one week before the EDA.
The package was intact and the tool seems to be of good quality
Top work KMS tools

17 de janeiro de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.

Avaliado com 5 de um total de 5 estrelas

easy online ordering

easy online ordering, free shipping

8 de janeiro de 2025
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.

Avaliado com 5 de um total de 5 estrelas

Quick delivery and excellent customer…

Quick delivery and excellent customer service!

6 de dezembro de 2024
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.

Avaliado com 1 de um total de 5 estrelas

Absolute terrible experience dealing…

Absolute terrible experience dealing with their customer service. Ordered multiple items including power tools and batteries. Only one set of tools and battery was sent. KMS had no idea they forgot to send the other. I contacted them and was given the run around and highly questioned as to why I didn't receive the other items. Eventually the warehouse manager stepped in and admitted he didn't realize I had ordered multiple and he forgot to send them. So he sent the replacement tool, but I discovered upon receiving it that he forgot to send the battery. So now I have been communicating with customer service again and they are making me out to be the one that has missed something. They have no record of what they have or have not sent out. They question my integrity and demand proof that it has not been delivered, despite having no proof that it ever was delivered. They have continually made empty promises that they will fix things and get back to me. It has been close to a month and I have not received my entire order. These are items I paid for close to a month ago.

16 de novembro de 2024
Avaliação não solicitada
logotipo da KMS Tools & Equipment - Abbotsford

Resposta da KMS Tools & Equipment - Abbotsford

Hello Brett

We want to apologize for the trouble with your order and the delays in resolving this issue. After reviewing the situation, it’s clear we didn’t handle things as well as we could have.

We would like to reassure you these are standard questions we ask when we review any shipping issues and we will get you your missing items. We've had a higher volume of requests and orders due to the season so it's taken us longer than we want to resolve this for you.

We’ve discussed this with our team to make sure we improve and avoid similar issues in the future.

Thank you for your patience, and we appreciate you taking the time to share your feedback.

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