I've shopped at KMS since the 90's and have always appreciated their selection and pricing. My latest purchase was a Makita cordless hammer drill, I ordered it online which was my only option. When I... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWellington Road 4900, V9T 4B8 Nanaimo, British Columbia, CA
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Veja o que dizem as avaliações
A thank you to Sharron for helping me find the perfect solution for applying a little bit of oil to difficult places to reach on my sewing machine. She headed off to the woodworking area and located... Ver mais
A empresa respondeu
I have shopped at KMS for over 15 years, in Coquitlam, Langley, Victoris, and now Nanaimo, and the Nanaimo sttore is top of the list. The staff are friendly and very helpful. This visit I was looking... Ver mais
A empresa respondeu
I went to KMS for warranty work on a Milwaukee tool I purchased from KMS. Somehow, all my information was missing from the computer. Ok, fine, how about a serial number search? Nope. I indicated the s... Ver mais
Detalhes da empresa
- Comércio de ferramentas
- também em
- Fornecedor de equipamentos de segurança
- Fornecedor de ferramentas pneumáticas
- Loja de equipamentos para soldagem
- Loja de utensílios para carpintaria
Escrito pela empresa
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
Informações de contato
Wellington Road 4900, V9T 4B8, Nanaimo, British Columbia, Canadá
- 250-824-2442
4,7
Excelente
66 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Great customer service. Easy site to navigate if you’re an online shopper. Reasonable shipping times.
16 de agosto de 2023
Resposta da KMS Tools & Equipment - Nanaimo
Thank you for taking the time to leave us a 5-star review, Lucas! We're delighted to hear that you had a great experience with our customer service and found our website easy to navigate. We strive to provide a seamless online shopping experience at KMS Tools & Equipment for all our valued customers.
Resposta da KMS Tools & Equipment - Nanaimo
Thank you, Garry, for taking the time to leave KMS Tools & Equipment a positive review! We greatly appreciate your kind words about our staff, selection, inventory levels, and prices. Your feedback is valuable to us, and we hope to continue providing you with a positive experience in the future.
Staff are very knowledgeable
The staff were very helpful in helping me find the product as well as explaining the differences between similar products.
2 de agosto de 2023
Resposta da KMS Tools & Equipment - Nanaimo
Thank you for taking the time to leave us a positive review, Dale. We're glad to hear that our staff was able to assist you in finding the product you needed and explaining the differences between similar products. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We hope to see you again soon at KMS Tools & Equipment!
Helpful and happy staff
16 de agosto de 2023
Resposta da KMS Tools & Equipment - Nanaimo
We're happy to hear you had a great experience with us at KMS Tools & Equipment, Greg! We hope you stop by and see us again soon.
Well assorted store with good prices
12 de julho de 2023
Resposta da KMS Tools & Equipment - Nanaimo
Thank you for taking the time to leave KMS Tools & Equipment a 5-star review, Harold! We're glad to hear that you found our store well assorted and our prices reasonable. We strive to provide a wide range of tools and equipment at competitive prices for our customers. If there's anything else we can assist you with in the future, please don't hesitate to let us know!
Lack of customer service
I went to KMS for warranty work on a Milwaukee tool I purchased from KMS. Somehow, all my information was missing from the computer. Ok, fine, how about a serial number search? Nope. I indicated the serial number on the tool indicated a manufacturing date of April 2021, and I purchased it August 2021. A two year warranty, puts me covered until August 2023. It's July 2023 now. No, but I could pay to have it repaired. The manager, who didn't introduce himself was scowling the whole time we talked, very unfriendly. He couldnt come up with a solution. I will never purchase another tool from KMS ever again, personally or professionally.
13 de julho de 2023
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