Kustom Gifts Avaliações 

167
•
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER ANYTHING FROM THIS COMPANY This customer has zero customer service. I ordered a humidor for a gift two weeks prior to the date. Plenty of time. 8 days later they emailed me ab... Ver mais

Avaliado com 4 de um total de 5 estrelas

Everything took a bit longer than anticipated, I imagine because they are in such high demand. I didn't receive my cartoon on canvas till about a month after ordering, however the comic itself was per... Ver mais

Avaliado com 1 de um total de 5 estrelas

The artwork finally turned out great after requesting the same change three times. This change was in the original description and in photos. It’s also been three weeks since I approved the artwork an... Ver mais

Avaliado com 2 de um total de 5 estrelas

Order #5223 which was a digital print on canvas still has not arrived despite being ordered roughly a month ago (May 2023). I understand I was late on an email by a few days to confirm but I have resp... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs
  2. também em
  3. Designer de interiores
  4. Estúdio de Artes

Escrito pela empresa

Looking for a personalized and fun gift? You are in the right place! Turn your photo into a custom-painted, handmade digital portrait in the style you love. Just choose your preferred cartoon option and get drawn in 3 days with unlimited reviews. You may order the digital file only for printing at your location, or a printed and framed art piece customized for you.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

167 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,4

Todas as avaliações

(167)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Bob’s Burger delight!

I had them do a Bob’s Burgers portrait of my boyfriend and I. They were fast, professional and delivered exactly what I wanted. I was allowed to add things I wanted to personalize my cartoon even after they did the proof with no additional fees. I was so happy with their work and would recommend anyone to do well know cartoon portraits with them.

11 de fevereiro de 2021
Avaliado com 2 de um total de 5 estrelas

Extremely over priced I should I have…

Extremely over priced Why should I have to pay for the canvas separately it should be included in the price what's the point of only a digital copy I just pays 60$ for them to have to pay another 50$ for a canvas print that's ridiculous

10 de fevereiro de 2021
logotipo da Kustom Gifts

Resposta da Kustom Gifts

Hi Keith,

Thank you for your feedback and allow me to explain the reason behind it. A lot of our customers want only the digital drawing so they can print locally; and in different products that we do not offer such as t-shirts, cellphone case and pillow covers.

At our shop, digital drawing & canvas prints are two different products as we want to give our customers the flexibility to choose where to print their cartoon.

Sincerely,
Lauren Hudson

Avaliado com 5 de um total de 5 estrelas

Best gift ever!

I loved the picture it was a Christmas present for a friend and she absolutely loved it as well. When I got the first draft back I wasn't really happy with it so I asked for changes and they were made each time I asked ( I went through like 5 pictures) and they always made the changes and got back to me quickly! I will definitely be buying from them again! If you're looking for something unique and special this is the way to go. This is one of those gifts for those hard to buy for people.

5 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

When ordering my picture I had very…

When ordering my picture I had very many specific requests, probably an annoying amount. But they listened to everything I said, it came out so perfect I didnt have to ask for any corrections. I think my boyfriend loved it! And it’s the background on my phone. If I ever need another gift like this this is where I will be ordering from 100%.

29 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Great product, fast shipping

I ordered a cutom "Bob's Burger" photo over Thanksgiving weekend as a Christmas Gift. They got back to me quickly with the proof, I had a few changes & they were able to make those quickly. I'd ordered a printed product as well and that arrived within days of my approving the proof.

18 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Lauren did an absolutely outstanding…

Lauren did an absolutely outstanding job on my request! I got my first proof back within 3 days and changes I requested were quick and well done. The customer service and efficiency was definitely a 5/5. Definitely reasonably priced also. I definitely recommend Kustom Gifts!

17 de janeiro de 2021
Avaliado com 1 de um total de 5 estrelas

I click on a canvas that was 20 by 30…

I click on a canvas that was 20 by 30 and when I went to go pay it switched to a digital cartoon and now I can't even get my money back

12 de janeiro de 2021
logotipo da Kustom Gifts

Resposta da Kustom Gifts

Hi Chris, you ordered both the digital cartoon and the canvas print. First, we deliver the cartoon by email and only after your approval, we proceed to print & frame the canvas.

I checked and USPS delivered the canvas to you on Jan, 30th. I guess you left the review while the canvas was on transit, but next time feel free to send me a quick email and I'll be happy to assist with any questions.

Sincerely,
Lauren Hudson


Avaliado com 5 de um total de 5 estrelas

Delivered as requested

Googled online for a custom gift and came across Kustom Gifts.
Read good reviews from other customers and decided to give it a try. They delivered fast and made changes when requested. Very happy with how the pictures turned out.

12 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

Perfect

Just recieved the canvas picture and the family loved it. I would highly recommend doing this even if just for something different.

12 de janeiro de 2021
Avaliado com 1 de um total de 5 estrelas

I never received my order

I never received my order. I repeatedly emailed the contact info on the web page and the lady says it has nothing to do with her she just comes up with the designs.

6 de janeiro de 2021
logotipo da Kustom Gifts

Resposta da Kustom Gifts

Alexis, you placed an order on June, 17th for a digital portrait of two people in Rick Morty's style. We drew your personalized cartoon, and on June, 23rd you gave us your final approval for the artwork.

After that, you sent multiple emails asking when we would ship you a t-shirt, and I explained to you that we never sold t-shirts in our store.

I even resent your invoice #2387 so you could double-check that you never bought a t-shirt from us.

Anyways, your review is unfair to our team, since we delivered exactly what you purchased from us.


Sincerely,
Lauren

Avaliado com 5 de um total de 5 estrelas

AMAZING

AMAZING! Lauren got my order to the T and continued to work on everything I asked.

6 de janeiro de 2021

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