La Maison Chic Avaliações 

207
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very quick turn around from order to delivery. Ordering was pleasant, no hassle and worry-free. I ordered a tin of Rustoleum, clear gloss for a project. It was a pleasure actually ordering an item wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were ans... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had been looking for ages for a table of a specific size and 'look'. At last we found it on the La Maison site; but, as we were ordering from overseas, we were a little apprehensive. We needn't... Ver mais

Avaliado com 5 de um total de 5 estrelas

After I’d been let down by an earlier supplier & with a looming deadline of guests arriving we were THRILLED to find this shop! Vanessa was swift in her communications, understanding the time sensitiv... Ver mais

Detalhes da empresa

  1. Casa e Jardim

Escrito pela empresa

La Maison Chic Interiors has a vast elegant collection of french furniture ranging from traditional french styles to contemporary decor. Browse our french style furniture & luxury bedrooms furniture accessories. Free delivery to England & Wales


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

207 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(207)

19 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

BEWARE of RETURNS POLICY

BEWARE! : DO NOT USE this company if there is any chance that you might have to return bulky items !

Initial impression was good ; delivery service was quick : but unfortunately we decided that we had to return the 6 lightweight ghost chairs we had ordered

This is where the t’s & c’s kick in : the buyer has to arrange and pay for the full return. In our case six lightweight chairs had been shipped in three large boxes - which meant learning about parcel girth ( ! ) and tripling the cost ….and then having to add insurance

I asked for help to arrange the return but they just sent me their return address and a link to parcel2go

The cost of return was £128.77 - which was all down to me : They just didn’t care about the cost being 28% of the order value

I am just pleased that the whole sorry process is now over !

Please don’t get caught out by this one sided returns policy

12 de outubro de 2021
Avaliação não solicitada
logotipo da La Maison Chic

Resposta da La Maison Chic

Dear Robert,

Thank you for your review, we fully understand your frustration. We have looked into your order and return, we can see that links to multiple courier websites were sent to as suggestions for return courier. We are a small family business and unfortunately cannot offer free returns in these difficult times. Our return policy is compliant with regulations and is written on the website to ensure customers are aware of how we operate. We are always happy to assist with booking returns and finding the best quotation if customer requests this. Sadly we haven't received any communication from you requesting help in organizing return. The standard cost for a return of three boxes this size is approximately £25.00.
Full refund was processed on the same day returns was delivered to the warehouse including costs of original delivery.

Best wishes, LMC Family

Avaliado com 5 de um total de 5 estrelas

Fantastic

Quick delivery, perfect dining chairs , superb price . Start to finish a brilliant experience

29 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great looking bar stools

We wanted some bar stools for our garden bar, we ordered 2 gold coloured stools in the medium size,when they arrived they were better than we imagined. They looked so good and were comfortable too, that we ordered another 4. Great quality.

23 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Silver Side Table

The table was delivered promptly & packaged well, it’s a beautiful small side table that works really well in a corner… Very similar to another branded table I have but much better value for money. Great communication from seller. Thank you. I would buy again.

21 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding quality & service

After I’d been let down by an earlier supplier & with a looming deadline of guests arriving we were THRILLED to find this shop! Vanessa was swift in her communications, understanding the time sensitivity of the order & made it possible to have our 2 chairs out the door on next day tracked delivery. Outstanding service & the chairs are lovely quality. We’re thrilled & will happily come bs k. Highly recommended.

20 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Due to no fault of La Maison Chic, two issues of transit damage were quickly resolved by the customer care team. Super quick delivery of replacement and collection of damaged items. Emails answered very quickly with a positive response. No doubt in buying from this company again.

9 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered on Sunday

Ordered on Sunday, delivered on Wednesday. Super fast service, great product, great price, excellent trader who I would definitely recommend and use again.

24 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

I ordered the wrong bottle opener and the seller was very helpful in changing it for me. Postage was fast, well packaged, their communication is great and the product of a high standard. I would highly recommend.

10 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delighted with purchase!

The ghost chair I ordered is beautiful and just what I wanted to go with my dressing table. It was a bargain price and swiftly delivered with excellent packaging.

I will certainly look at this site again for future purchases.

5 de março de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Buying products

Purchased stools which were not suitable for the purpose built. I was asked to pay for the return post but knowing my rights they eventually said they would send a courier to collect stools and a full refund was given.
The product was from China and unfortunately was not manufactured well. This is the 2nd product from China with a fault. So check where your products are being made.

5 de março de 2021
logotipo da La Maison Chic

Resposta da La Maison Chic

Dear Gabby,
Thank you for taking the time to leave us this feedback.

Please do accept our apologies for your recent experience with us.

This stool is one of our most popular items, stated issues were not previously brought to our attention. We will pass on all comments to the supplier of the goods.

Item is handmade product from India and would always have more authentic finish in comparison to the machine made goods.

We are truly sorry that on this occasion the stools were not to your liking when they arrived.

Avaliado com 5 de um total de 5 estrelas

These brackets really are on a level of…

These brackets really are on a level of their own. Reassuringly solid and beautifully finished, they have added a real touch of quality to my bathroom. I’m planning on another, smaller shelf so I’ll be buying a smaller pair very soon. (Service and communications 5* too) Thank you.

15 de fevereiro de 2021
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais