Lambeth Council Avaliações 

226
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They often very reluctant to investigate complaints they ask you to keep taking and writing records for years and years hoping you will get fed up and stop bothering them. Yet they are always first to... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ridiculous. Issued a letter saying we owe you refund in council tax . 3 and half months later providing evidence they wanted for money they owe me . No result . Its supposed to take a maximum of 30 d... Ver mais

Avaliado com 1 de um total de 5 estrelas

By far the worst council in London, if not in the UK! I'm a resident for 3 years now and I can tell how bad the service is. Constant missing of the weelkly rubbish collection often results in caos... Ver mais

Avaliado com 1 de um total de 5 estrelas

The worst and most incompetent council in London. They are malicious. They send incorrect bills and refuse to delete them from your account. They let homeless and squatters invade their own resident... Ver mais

Detalhes da empresa

  1. Centro Cívico

Informação fornecida por fontes externas variadas

Lambeth London Borough Council is the local authority for the London Borough of Lambeth in Greater London, England.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

226 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,5

Todas as avaliações

(226)

27 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Just to let you know this council is not fit for

Just to let you know this council is not fit purpose Falmouth house kennington se11 no heating or hot water for over 2 weeks now, communal boiler down, truly shocking, It is not possible to get through to any department average time on the the phone 45 minutes!! If your paying a bill or fine straight through to department, mr andrew travers resign now, your the ceo, people need to post some info on this site mr travers this a serious failings go now!!!

14 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Useless bunch

Useless bunch. Everything is far too much. Don't expect calls back the call center is awful! - Everyone else is far too busy 'working from home'. Sack the lot of them.

19 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Got parking fine for LTN in lambeth…

Got parking fine for LTN in lambeth tried to pay it the same day the site was down tried paying again for the next 3 days still can't pay it I'm sure this is done on purpose so you end up paying double for going over the stated period very poor service from lambeth Council they should be held accountable

20 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish not collected

Bins are not being collected from our flats. We have been told, during a pandemic, to keep all our rubbish inside our flats due to Lambeth council not responding to repeated attempts by the caretaker to resolve the issue. Outside on Brixton hill there is a major rat infestation. No response from the council to attempt to report this. Bulky waste item removal also unavailable. Unclear what is being done with our council tax funds at the moment, appallingly bad but consistent with the rest of this corrupt country post Brexit.

17 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Threw a cigarette butt on the ground…

Threw a cigarette butt on the ground the first day I arrived in London, immediate fine of 100$. Tried to make a complain but all of the instances ignored my messages. Tried to pay the fine, (I am from the Netherlands) all I get are errors due to invalid information) information which was 'invalid' because my postcode is based in The Netherlands and is seen as fake. Because I've been unable to pay the fine it now has gone up to 150 pounds. Absolutely terrible way of governing. Glad yall left the Union.

1 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bins not being collected

Hi, I called Lambeth on 24/11/2021 when I notice my bin had not being collected as this was collection day. I was told if it was not collected by the next by 1pm call back. 7 calls later and today is Monday my bin is sitting outside full.

29 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fined for parking in an allocated bay even when paying parking rent

I like in a Lambeth estate and pay £14 a week to park in an allocated bay in an estate garage. Since all parking permits have gone digital at the start of covid, we no longer display a paper permit and therefore it is difficult to remember when the permit expires hence I have been given a parking ticket at £65 for parking in my own bay- yes the permit has expired but I am still paying my £14 a week garage rent. I cannot find for the life of me the website where I can renew my permit - Lambeth website is a nightmare to navigate and I have no idea how to renew my permit online. In the meantime I am still paying my parking rent yet I get fined. How do I renew my permit? The website does not direct me to my rent account.

17 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Blocked communal pipes since 27 April 2021

Since 27 April 2021, my elderly parents have been without a working sink and washing machine, due to a blockage in the communal pipework that directly affects my parents kitchen.

My mother does the washing up in a bowl, and when finished and has to empty the dirty water into a bucket, which she then has to empty down the toilet. She is 87 and riddled with arthritis, but Lambeth Council doesn't care about the elderly.

I have complained numerous times, even to the local Councillor, but it doesn't appear to make any difference, they are quick to take your money, but unfortunately not quick to respond when you need the services that you are paying for.

Today, we had actually had a plumber call. Unfortunately he was not the right person for the job, as what we require is a drainage plumber which requires specialist tools. He said he would report the job to the correct department, but I'm not holding my breath.

10 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

lambeth PCN

they force people to pay pcn which is very poor signing and the traffic warden hiding waiting for you to move and then issue a ticket for you. your suppose to let you know you cant park here. specially disabled people sometimes are in a hurry and you didnt see a sign and the traffic warden is there. they should atleast inform you. for me there is no diference between people who steal money in the bus (pickpocket) the only difference is that the pcn of lambeth got the licence

7 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This council is non existent you can…

This council is non existent you can never get to talk to anyone on the phone, the wait is extremely unacceptable they don’t answer emails they cancel repair orders without letting the tenant know it’s like they couldn’t care less about their tenants wish I had the money to buy a property definitely wouldn’t be in Lambeth I’ve lived in the borough 54 years have never known Lambeth to be so bad

22 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible!

I’ve lived in several London Boroughs and Lambeth is by far the worst.
They do whatever they want, whenever they want with complete disregard for what their inhabitants actually want.
They look after the areas their councillors live in to the detriment of the wider, and less wealthy residents.
Next time I move I will definitely be heading out of Lambeth!!

14 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely useless

Absolutely useless, I received a PCN on the 12/10/21 however Lambeth Council had managed to identify the incident as taking place on a Band A road when it in fact took place on a Band B road (Slater's Hill). This ultimately increased the penalty from £110 to £130, the staff are either too lazy to identify where incidents actually occur so just class it as happening on a Band A road or they're just too dim to use a map & identify whether a road is classed as a Band A road or a Band B road. Absolutely appalled with Lambeth council & have nothing good to say about them as i'm sure the majority of people who have had to deal with them would agree with what i've said.

14 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could score Lambeth Council a…

If I could score Lambeth Council a zero, I would. Their housing scheme is a scam, they never offer housing to young working people aged 30+ Everyday it's lame excuses and stupid policies. Looking over their own, helping those who already have roofs over their heads. There are genuine young people who are sleeping on the sofas and floors of friends/relatives homes. Lambeth doesn't understand that this is having an effect on the mental and social wellbeing of these young people. They need to stop offering homeless accommodation for recovering drug addicts to working young people! IT’S DEPRESSING!! For crying out loud, I am appalled!!

4 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

1st time in i was passing by waterloo…

1st time in i was passing by waterloo station and due to train cancellation i had to wait for uber at station and been issued with fpn for cigarette butt.!!!!! And can't even go for appeal. How do i suppose to know all the council rules when i don't even live here. This is f ridiculous!!! Worst council in London.

28 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Positively the worst council in London…

Positively the worst council for repairs and housing in general. I used to live in Southwark and some of my family and friends still do. Ever since I moved to Lambeth I’ve wanted to cry my eyes out nearly every time there’s been a repair. This time I’ve been waiting for my kitchen sink to be unblocked for 5 days. I can’t cook, can’t wash or wipe anything and can’t use my washing machine. I have stinky rancid water in my sink and my washing machine is about to rust out… do they care?? Not at all.

I have a vulnerable person in the house so Lambeth are meant to fix it within a day… but no, every day is a different excuse. Today I waited 40 mins to get through for a repair that should already be in the system and contractors should be calling me about but of course, I had to call them and when I got through there were problems on the line and we got cut off. Despite checking my contact details every day since Friday they haven’t bothered to call me back. So that means I have to clog up the lines and wait for another 40 mins to get through to them. Just beyond ridiculous that they can’t get the basics of customer service right.

15 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Final statement for council tax paid…

Final statement for council tax paid takes forever.

I moved out weeks ago and require a final statement to have my security deposit sent back, I've called three times now to have my final bill send out every time I have a rude person on the end of the line giving as little information as possible, the time lines for any document is 3-5 working days to be posted out however it always takes longer, they really need to g into the 21st century and use paperless options for documents requested.

15 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fined £100 for dropping a cigarette…

Fined £100 for dropping a cigarette butt in the kerb as there were no bins around. Saw the Enforcement Officers loitering by the station as I came out and they have obviously targeted and followed me seeing me light a cigarette. Have never been in trouble before in my life and yet words of advice were not an option. Would have fared better being stopped by the police. I understand littering is wrong and accept punishment but even Government website states £80 FPN for littering. Lambeth are clearly trying to make a quick buck by targeting people who are not responsible for the mass flytipping, graffitti and ASB in the area. Does not make me respect this council or the Enforcement Officers one tiny bit.

6 de setembro de 2021
Avaliação não solicitada

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