Lanewoodsjewelry Avaliações 

106
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience was amazing! Then ring i ordered arrived earlier than expected and in tip top condition. This is going to be a special gift for my girlfriend when I Pop the big question! Im excited and... Ver mais

Avaliado com 5 de um total de 5 estrelas

My ring came in and I honestly couldn’t even believe it. It’s very high quality (in my opinion), and very shiny. I’m super content with what I received. Although, it was a little bigger than I persona... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered two rings separately, one right after the other, and the support team reached out immediately to make sure I didn't order 2 on accident. Just them reaching out to make sure the orders were... Ver mais

Avaliado com 4 de um total de 5 estrelas

It’s my second time ordering from Lanewoods jewelry and the delivered rings look great! I have been wearing one for a year now and it’s still shiny and bright The gold colour fades a little on the in... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Founded in 2016, Lane Woods Jewelry set out with a passion for exceptional craftsmanship and a mission to make high-quality jewelry accessible to all. We’ve redefined fine jewelry by blending unparalleled artistry with a commitment to sustainability. Using lab-grown moissanite and recycled metals, we craft ethically sourced pieces that celebrate individuality, emotion, and timeless elegance. At Lane Woods, we prioritize convenience and a stress-free shopping experience. We are always available to you with expert support via live chat and email. Our jewelry experts do not take commissions, ensuring that every recommendation is focused on finding you the perfect piece of jewelry. Our fine jewelry selection is unparalleled – we have hundreds of options for you to choose from. Each engagement ring and fine jewelry piece is made by skilled artisans to ensure quality and beauty. We also offer a 30-day return and exchange policy and a best price guarantee, so you can shop with confidence knowing you are getting the best value. Lane Woods jewelry is our pursuit and persistence of beauty, and we hope that they will accompany you through every important moment.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

106 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,3

Todas as avaliações

(106)

37 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The entire experience has been great

The entire experience has been great. I love how their site is built, it's easy and convenient to find what you need and the photos are spot on. The delivery was quick and discreet. Happy that they took the effort to make sure that it gets delivered safely.

12 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The jewelry is just awesome

The jewelry is just awesome! We are very happy with our purchase and will definitely be coming back for more. Their support is also very easy to talk to and helped us to choose the perfect necklace.

21 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have now ordered on 3 separate…

I have now ordered on 3 separate occasions to get a ring of a Certain size
Each time the rings have been wrong
The wording on the description is misleading!
They ask you to return which is impossible
I have asked for a pick up for the incorrect size ring
But please beware when ordering as this company make things very awkward to return and ask you to
Re order which I foolishly did

30 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Moissanite necklace

I ordered a beautiful Moissanite necklace for my wife and she is loving it! The shipping was quick and discreet and we are satisfied!

Thank you

7 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really unique

There are different things I have wanted to buy from here for a long time but so far I've got a wedding ring for my wife that looks amazing! I will definitely be back very soon. Many thanks!

18 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful pieces

Absolutely beautiful pieces for insanely low prices! This is my second order now and they were on time as always. The ring fits perfectly and is stunning. Thanks again.

6 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Found a very unique promise ring

Found a very unique promise ring that I have never seen before and the price was really good too so decided to move forward.. less than a week later and my order has just arrived and I am over the moon! The photos really don't do justice how good the jewelry really looks. Simply amazing!

9 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with my order

Very happy with my order! Already made my second purchase as we have an upcoming birthday and this will be the perfect addition in my wife's collection.

8 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The jewelry looks fine

The jewelry looks fine! Put my order in on a Monday morning and the shipment arrived on the following Wednesday (I am located in the US) so all in all a very good experience. Definitely will be back for more.

31 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m surprised at the reviews because…

I’m surprised at the reviews because when I ordered my ring, it cost £217 and it was very similar to the image shown. The diamond was bulkier so it sticks out a bit more than I would like it to but the band is definitely Stirling silver (I’m allergic to all other metals apart from gold and silver) and the shine of the stone is magnificent. People have always complimented it. The stone and the metal is exactly as I first received it over a year ago. Perfect! Yes the delivery took a while but that was okay.

8 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am a little shocked and sad by the…

I am a little shocked and sad by the experiences that everyone had. I have ordered from them a couple of times and have had great customer service and the jewelry is exactly what they (well almost. the center stone of the ring was a lot bigger and the descriptions aren't super clear on size of center stone) I ordered my first ring and was kept updated on where we were on the order. when I received it the center stone was bigger than what I thought and wanted. I contacted them and they were great to work with!! I ordered another ring and sent the other one back and got a full refund. Due to the cost of the ring I wasn't expecting something from a high end jewelry store and maybe that is where my review is different. The stones are beautiful and always stays clear even if I don't clean it often, the metal has not changed color or changed my skin color. The only issue after a year and a half of wearing it on a daily basis is that the stone is coming slightly loose. definitely expected! My sister also ordered from them after my experience and absolutely loves hers as well.

3 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam company - stay away

They delivered 1 month late, necklace was poor quality. They told me to return it and then kept my money! They stopped responding to emails and have no phone number.
Search online and you'll find many people with the same awful experience. Beware!

1 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I checked the reviews too late

I checked the reviews too late. I ordered a ring and later read someone said they use stock photos and send you a ring that is similar, but not exactly like what you ordered. That is exactly correct. I paid over $100 for a cheap piece of costume jewelry that in America probably would’ve sold for $15. They said it was moissanite. How would I ever know if that’s true or not? At any rate, I was not satisfied, so I followed the return policy. They admitted that they received my return and they agreed to refund. However, they never sent my refund. Their immediate response when I asked about this was “call your credit card company and deal with them.” I’m not sure how it works when credit card companies have disputes with vendors, but I’m wondering if they never really get that money back from the vendor and they just credit the customer being a very good service for their credit card customer. I’m sure Lane Woods is very happy about this because then they get away with not returning the person’s money, even if the person returned the item. Please do not buy from Lane Woods. I think the good reviews you see are either from people that are willing to accept junk for a lot of money or it’s from people that work for Lane Woods. At a certain point when I was waiting for my ring, I knew it was going to be a bad situation because almost every other day, they would send me an update acting like I ordered a $10,000 ring saying “stone is being cut” then two days later, “it is being placed in the setting”, etc. etc. 🙄. Just as an aside, I ended up buying a costume jewelry ring at Macy’s. It was 10 times nicer than what Lane Woods sent me at 1/5 of the price of what Lane Woods charged. Lane Woods sends cheap junk and doesn’t follow through with pleasing the customer despite all their showy advertising.

3 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

WORST COMPANY EVER

WORST COMPANY EVER
This company is a fraud. They claim to have hassle-free returns, but when I returned the product according to their guidelines, they never refunded me and ignored all of my emails asking them to. I provided a receipt of return and tracking number and it has now been over 3 months and still have not gotten any response. I have reported the charge with my credit card company.

4 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible service

Horrible service, i have been waiting 4 months and received nothing, they refuse to answer me half the time i wait weeks for a response and they refuse to refund me but wont send me the jewelry - 100% DO NOT RECCOMEND

15 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I do not recommend Lane Woods and their…

I do not recommend Lane Woods and their products are poor quality. I ordered a heart shaped ring and I had an allergic reaction to it. It turned my finger black. I paid for shipping to have it returned and they sent a new ring and still the same problem. I sent it back and paid for shipping again. What materials are they using to make the ring if I can't even wear it. They can't even use stainless steel? It has been 2 months and I have not received my refund. Zoe in customer service does not respond to my emails. This company is a scam. I hope someone reports them! I live in Canada.

3 de maio de 2023
Avaliação não solicitada

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