I've bought three times so far and will continue to buy from them. Their website is easy to navigate and there are many filters to help you find quickly what you want. They put great care in the deliv... Ver mais
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Veja o que dizem as avaliações
Took a little extra time because I asked for the inspection and extra package care and it was absolutely worth it. The big box crossed the world unharmed and the figured made it flawlessly. Support... Ver mais
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Ich musste woanders meine Figur estellen, da die Versandkosten bei dem Shop, bei dem ich sie ursprünglich vorbestellt hatte, mir leider über 140€ berechnet wurde. Meine Freundin hat mir sodann LapinN... Ver mais
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Product selection is solid, prices are very competitive. I really like that taxes are paid upfront. Order preparation can feel slower than average (around a week in my case, but my order might have... Ver mais
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Detalhes da empresa
Escrito pela empresa
LapinNoir.JP is an online store that sells anime figures and goods loved by customers worldwide. Their collection includes popular characters and series such as Attack on Titan, Naruto, and One Piece. They offer high-quality products at competitive prices sourced from trusted suppliers and manufacturers, ensuring authenticity and quality. LapinNoir.JP caters to both seasoned collectors and those starting to explore the world of anime. They provide excellent customer service and fast shipping to customers worldwide, ensuring a seamless shopping experience. Shop now at LapinNoir.JP and discover the world of anime like never before! Certified as a partner shop of My Figure Collection in August 2023. (MFC PARTNER SHOP)
Informações de contato
4,9
Excelente
373 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Shipping and the figure was great don’t…
Shipping and the figure was great don’t get me wrong but the fact I had to pay for shipping twice was kind of a bummer despite the lower retail price.
10 de novembro de 2025
Resposta da LapinNoir.JP
Thank you very much for your feedback.
We are glad to hear that both the shipping and the figure met your expectations.
Regarding the additional charge, we would like to clarify once again that this payment was not a second shipping fee, but rather a U.S. import tariff.
Due to recent changes in the United States tariff regulations, customers are now required to pay a 15 percent import tax for eligible products.
In your case, your order was placed before the new system was implemented in our store, which is why the tariff payment had to be handled separately. We sincerely appreciate your understanding.
Please rest assured that for all current and future orders, LapinNoir collects the 15 percent U.S. import tariff in advance at checkout, so customers will not need to pay any additional charges upon or after delivery.
Our store then submits the prepaid tax to U.S. Customs on behalf of the customer. We kindly ask for your understanding and cooperation regarding this process.
If you have any questions or concerns, please feel free to contact us at any time.
We appreciate your continued support and hope to serve you again in the future!
The real deal! Good payment plan, too!
I got the item I ordered without incident, and the flexible payment plan was exactly what I needed to afford it. It's really second to none. The shop was also communicative with me.
27 de outubro de 2025
Resposta da LapinNoir.JP
Thank you very much for your kind review.
We are delighted to hear that your item arrived safely and that our flexible payment plan was helpful for your purchase.
At LapinNoir, our payment plan system is designed to offer a high level of flexibility that allows customers to pay at their own pace according to their needs.
We truly appreciate your recognition of this feature and hope you will continue to make use of it for future orders.
We also sincerely appreciate your kind words about our communication and look forward to serving you again!
Fantastic shopping experience
Product selection is solid, prices are very competitive. I really like that taxes are paid upfront. Order preparation can feel slower than average (around a week in my case, but my order might have been hard to put together), but once shipped it comes fast. The parcel is perfectly prepared though, double protection, i.e. bubble wrap + each item has an additional plastic protective layer.
I will definitely buy again!
7 de novembro de 2025
Resposta da LapinNoir.JP
Thank you very much for sharing your detailed feedback and for choosing LapinNoir.
We are delighted to hear that you were satisfied with our product selection, competitive pricing, and the convenience of having taxes paid upfront.
We sincerely apologize for the time it took to prepare your order.
We truly appreciate your patience, and we are glad to hear that once the package was shipped, it arrived quickly and in excellent condition.
We take great care in protecting each item with double layers such as bubble wrap and individual protective sleeves to ensure everything arrives safely.
Your kind words and willingness to purchase from us again mean a great deal.
We look forward to welcoming you back and providing another wonderful shopping experience.
Happy with my first purchase
I order lots of scale figures and purchased a 1/4th scale as my first from this seller. I was a bit hesitant at first buying an expensive figure from a new store but everything went smoothly. Even with the current situation with shipping to the United States, they were very accommodating and were able to ship my figure quickly. It was in perfect condition and I'm very happy with it.
29 de outubro de 2025
Resposta da LapinNoir.JP
Thank you very much for sharing your wonderful review!
We are truly delighted to hear that you chose a high-value scale figure for your first purchase and that you were satisfied with your experience.
We are also glad that, despite the current unstable shipping situation to the United States, your order arrived smoothly.
Our store supports DDP (Delivered Duty Paid) shipping, in which customs duties and taxes are prepaid by the customer and paid to customs on their behalf by us.
This means you will never be charged any additional fees after shipment, so please rest assured.
We are very happy to know that your figure arrived in perfect condition and met your expectations.
We will continue to provide attentive and reliable service so that you can always enjoy shopping with peace of mind.
Thank you once again for choosing LapinNoir.JP, and we look forward to serving you again.
With sincere appreciation,
LapinNoir.JP Customer Support
Mononoke Kusuriuri
I would like to start saying that LapinNoir is a great store and I will continue to order from them. I had ordered from LapinNoir before but never pre-ordered. This was my first pre-order and I chose to use their payment in instalments. It was easy and I had no issues, I was able to pay as much as I wanted for the instalments until the deadline. I contacted their support to change the shipping method and they were great and very efficient. My order shipped immediately as it released and arrived super fast with great packaging which protected the figure inside. I am very happy with my experience.
4 de novembro de 2025
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you very much for taking the time to share your wonderful review!
We are truly delighted to hear that your first pre-order experience with our Installment Payment Service went smoothly and that our support team was able to assist you efficiently with your shipping request.
It is great to know that your figure shipped right after release and arrived quickly and safely with our packaging.
We are very happy to hear that you are satisfied with your experience.
We are also honored that you are pleased with our Installment Payment Service.
LapinNoir.JP offers a flexible payment system that is unique to our store.
With up to six installments, you can freely choose how much to pay and when to pay within the deadline, something not available at other stores.
This system is designed to meet our customers’ needs and make collecting more accessible and convenient, so we hope you will continue to take advantage of it in the future.
We will continue to do our best to provide reliable service and a pleasant shopping experience for you and all our customers.
Thank you again for your kind words and for choosing LapinNoir.JP.
With sincere appreciation,
LapinNoir.JP Customer Support
Amazing Job
Packaged very carefully. Shipped promptly. Communicated effectively. You can't really go wrong with these guys.
3 de outubro de 2025
Resposta da LapinNoir.JP
Thank you very much for your wonderful review!
We’re truly delighted to hear that you were satisfied with our careful packaging, prompt shipping, and communication.
Your kind words mean a great deal to our entire team and encourage us to keep improving every aspect of our service.
We sincerely appreciate your trust and look forward to serving you again in the future.
Fast and safe delievery was great
Fast and safe delievery was great. But if lapinnoir supports service about an application for customs clearance to an overseas customer, I think it will be more perfect.
29 de setembro de 2025
Resposta da LapinNoir.JP
Thank you very much for your valuable feedback and kind words.
We are very glad to hear that you were satisfied with the fast and safe delivery.
We also sincerely appreciate your suggestion regarding customs clearance support for shipments to Korea.
Your feedback is truly valuable and will be carefully considered as we continue to improve our service.
Once again, thank you for your trust and support. We look forward to serving you again in the future.
Excellent experience overall, would recommend
I would highly recommend shopping here, and will be buying figures here again myself in the future. The few times I have ordered from this company have all been beyond pleasant. The prices overall are reasonable, and shipping times have consistently been surprisingly fast. Each figure I've ordered has been packaged extremely well. I also really like that at checkout for United States customers depending which shipping courier you go with, you will pay whatever extra tariff charge at checkout instead of having to guess and wait to pay it when it arrives in the country.
29 de setembro de 2025
Resposta da LapinNoir.JP
Thank you very much for your thoughtful and detailed review, as well as for your continued trust in LapinNoir.
We’re truly delighted to hear that you’ve had consistently pleasant experiences with us, from the reasonable pricing and fast shipping to the careful packaging.
It also means a great deal to us that you appreciate our DDP (prepaid tariff) service for U.S. customers, which is designed to make the import process more transparent and stress-free.
Your kind words and recommendation inspire us to keep improving and providing the best possible shopping experience.
We look forward to serving you again and helping you grow your collection in the future.
Resposta da LapinNoir.JP
Thank you very much for your wonderful review.
We’re delighted to hear that your order arrived quickly and in perfect condition.
Your kind words and 5-star feedback mean a lot to us.
We truly appreciate your support and look forward to serving you again in the future.
Great service and even better shipping
29 de setembro de 2025
Resposta da LapinNoir.JP
Thank you very much for your kind review.
We’re truly delighted to hear that you were satisfied with our service and shipping.
Your kind words mean a great deal to us, and we will continue striving to provide the same high level of care and reliability for every order.
We look forward to serving you again in the future.
Great experience like always
Transactions and shipping is always very quick. Lapin Noir is also very helpful and fast to respond when I send support inquiries.
1 de outubro de 2025
Resposta da LapinNoir.JP
Thank you so much for your continued trust and kind words!
We truly appreciate your ongoing support and are delighted to know that our service and shipping met your expectations.
Our team is always here to assist you anytime.
Great store, staff are very easy to reach if you have concerns.
My purchase arrived securely packaged and in perfect condition. The staff were also super helpful when it came to me needing to change my shipping address and update my shipping options. They get back to you very quickly when you email them with questions or concerns.
1 de outubro de 2025
Resposta da LapinNoir.JP
Thank you so much for your thoughtful review!
We’re truly delighted to hear that your order arrived safely and that our team was able to assist you quickly with your shipping updates.
Your kind words mean a lot to us, and we’ll continue doing our best to provide reliable service and secure packaging.
We look forward to serving you again in the future!
Exceptional
Lapinnoir JP is an excellent online store known for its fast delivery, rare figures, and well-protected packaging. Even when I encountered a manufacturing issue with a grail figure of mine (which I’m sad about), their customer service was outstanding. They were very helpful and supportive throughout the process, demonstrating genuine care and commitment to customer satisfaction. I highly recommend Lapinnoir JP for their professionalism and dedication to ensuring a positive experience for everyone. Most importantly, it's a 100% HIGHLY TRUSTED STORE that’s for sure!!
8 de outubro de 2025
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you so much for your exceptional review and for taking the time to share your experience in such detail.
We truly appreciate your trust and are deeply grateful for your kind words about our service and support.
We understand how disappointing a manufacturing issue can be, and we’re glad we could assist you through the process.
Your encouragement means a lot to our team, and we’ll continue doing our utmost to deliver a safe, reliable, and enjoyable shopping experience for all collectors.
Thank you again for your warm recommendation and continued support!
Very good!!
I was skeptical at first but I decided to give them a try and OMG the figure arrived so fast and the packegeing was so good. I'm defentily going to order from them again! THANK YOUUU!!!! :)
5 de outubro de 2025
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you so much for your wonderful feedback!
We are truly delighted to hear that your figure arrived quickly and that you were satisfied with our packaging.
It means a lot to us that you decided to give our store a try, and we’re honored to have earned your trust.
We look forward to serving you again and continuing to provide a smooth and enjoyable shopping experience.
With sincere gratitude,
LapinNoir.JP Customer Support
Página de calidad para figuras
Mi experiencia es increíble con la página, ya que ofrece precios bastante buenos y una gran cantidad de figuras. Sin duda la recomiendo!
24 de setembro de 2025
Resposta da LapinNoir.JP
Muchas gracias por compartir su experiencia y por sus amables palabras.
Nos alegra saber que ha encontrado nuestros precios y selección de figuras satisfactorios.
Seguiremos esforzándonos para ofrecerle siempre un servicio seguro y confiable.
Será un placer volver a atenderle en el futuro.
Atentamente,
LapinNoir.JP Customer Support
公式フィギュアショップの中で、ここが最高です。
丁寧な梱包、良心的な価格と配送、海外対応など、ラピノアの良さを語りきれません。3年間利用していますが、一度も期待を裏切られたことがありません。
30 de julho de 2025
Resposta da LapinNoir.JP
この度は心温まるお言葉をいただき、誠にありがとうございます。
3年間にわたり当ストアをご愛顧いただき、一度もご期待を裏切ることなくお取引できているとのお声を頂戴し、大変光栄に存じます。
また、Instagramでも当ストアを応援してくださり、心より感謝申し上げます。
今後も丁寧な梱包、安心いただける価格や配送、そして海外のお客様にもご満足いただけるサービスを維持し、さらに磨きをかけてまいります。
お客様のご期待をこれからも決して裏切ることのないよう、スタッフ一同努めてまいりますので、引き続きご愛顧賜りますようお願い申し上げます。
We are truly grateful for your heartfelt words and continued support.
It is an honor to know that over the past three years, we have never failed to meet your expectations and that our packaging, pricing, shipping, and international service have brought you satisfaction.
We would also like to sincerely thank you for supporting our store on Instagram.
Please rest assured that we will continue to refine our service and maintain the quality you value, including careful packaging, fair pricing, reliable delivery, and support for our international customers.
Our entire team is committed to ensuring that we never let you down, and we look forward to your continued trust and patronage.
Kind regards,
LapinNoir.JP
Mein Lieblingsshop für Figuren!
Schnelle Lieferung, top verpackte Figuren und absolut transparente Kosten. Der neue Qualitäts-Check mit zusätzlicher Sicherung ist jeden Cent wert. Der Kundenservice antwortet schnell, ausführlich und nimmt sich wirklich Zeit. Habe schon 4x bestellt und bin jedes Mal begeistert. Mein absoluter Favorit für Figuren!
11 de setembro de 2025
Avaliação não solicitada
Resposta da LapinNoir.JP
Vielen Dank für Ihre herzliche Bewertung.
Es freut uns sehr, dass Sie mit der schnellen Lieferung, der sorgfältigen Verpackung, der Kostentransparenz sowie der neu eingeführten Qualitätskontrolle und zusätzlichen Sicherung zufrieden sind.
Auch Ihr Lob für unseren Kundenservice ist für unser gesamtes Team eine große Motivation.
Dass Sie bereits viermal bei uns bestellt haben und jedes Mal begeistert waren, erfüllt uns mit großer Dankbarkeit für Ihre langjährige Treue.
Wir werden auch weiterhin unser Bestes tun, damit Sie bei uns stets ein sicheres und angenehmes Einkaufserlebnis haben.
Wir würden uns sehr freuen, wenn Sie LapinNoir auch in Zukunft Ihr Vertrauen schenken.
All perfect thanks!!
1 de setembro de 2025
Resposta da LapinNoir.JP
Thank you very much for your wonderful review!
We are truly delighted to hear that everything arrived perfectly and that you are satisfied with your purchase.
We will continue striving to provide a smooth and reliable shopping experience for you.
We look forward to serving you again in the future.
Lapin always delivers quality…
Lapin always delivers quality kuji’s/figures. The figures are always highly detailed and well packaged. They arrive super quick and I’ve found that they do everything in their power to make the egregious tariffs the US has implemented more palatable. They are my go to for most figures and virtually all kuji’s. Thank you Lapin!
29 de agosto de 2025
Resposta da LapinNoir.JP
Thank you very much for taking the time to share such a generous review, and for your continued trust in our store!
We are truly delighted to know that you are satisfied with the quality of our figures and kuji items, as well as with the care we put into packaging and shipping.
It also means a great deal to us that you recognize our efforts in addressing the challenges of U.S. tariffs to make your shopping experience as smooth as possible. Your kind words encourage our entire team to continue striving to provide the highest level of service.
We sincerely appreciate your loyalty and look forward to supporting your collection for many years to come.
Everything went smoothly
Everything went smoothly. Their shipping was quick and receive my PO before several others who ordered from other shops.
27 de agosto de 2025
Resposta da LapinNoir.JP
Thank you very much for your kind review.
We’re delighted to hear that everything went smoothly with your order and that your pre-order arrived quickly.
It means a lot to us to know that you received your item even earlier compared to other shops.
Your satisfaction is our priority, and we look forward to serving you again with future orders.
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