La Residence Interiors Avaliações 

434
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So happy with the quality and aesthetic of the dining room table and chairs I ordered. Also very happy with the customer service and communication which was excellent. The chairs were on back order... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow what a fantastic company I received my long awaited table today and it didnt disappoint Delivery date met. 2 lovely guys delivered it. Quality is beautiful Highly recommend

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Armchair was exactly as expected and delivery on time and friendly. Took away packaging too!

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

434 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(434)

205 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

I am absolutely delighted!

I am absolutely delighted with both the purchasing experience and the quality of this ottoman. The ordering process was seamless, and I received clear tracking information and regular updates from purchase through to delivery.

The delivery team were professional and courteous. They placed the ottoman in the room of my choice, unpacked it, allowed me time to inspect it, and removed all of the packaging before leaving.

While this ottoman was slightly more expensive than some others I considered, the superior quality of the fabric, upholstery, and craftsmanship makes it well worth the investment. The attention to detail is evident throughout, and the finished product looks fantastic.

Overall, I couldn't be happier with my purchase and would not hesitate to order from them again in the future.

26 de agosto de 2026
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Resposta da La Residence Interiors

Dear Trish

Thank you so much for your lovely review. We’re delighted to hear how pleased you are with your new ottoman and your experience from ordering through to delivery.

It’s fantastic to know that the quality of the fabric, upholstery and craftsmanship lived up to your expectations, and that our delivery team provided the professional and courteous service we aim for. We take great pride in the attention to detail that goes into every piece, so it means a lot to hear that you feel the ottoman was well worth the investment.

Thank you again for choosing us and for taking the time to share such detailed feedback. We’re thrilled you’re so happy with your purchase and look forward to welcoming you back in the future!

Kind regards
The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Very nice service

31 de agosto de 2026
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Resposta da La Residence Interiors

Dear Jeanus,

Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with our service. We really appreciate you taking the time to leave a review and hope to welcome you back again soon!

Kind regards
The La Residence Interiors Team

Avaliado com 1 de um total de 5 estrelas

Order still has not arrived.

Order still has not arrived.

29 de agosto de 2026
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Resposta da La Residence Interiors

Dear Rosie,

Thank you for your review and we are so sorry to hear that you did not receive your wood sample.

We can see that you have contacted our Sales Team to let us know, and we’re pleased to confirm that a replacement sample has been resent to you as advised.

Please accept our sincere apologies that your original swatch went astray in the post, and for any inconvenience this may have caused.

If you have any further queries or require any assistance, please don’t hesitate to contact our Sales Team, who will be happy to help.

Kind regards
The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Lovely products and good delivery

Lovely products and good delivery

29 de agosto de 2026
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Resposta da La Residence Interiors

Dear Carole

Thank you for your lovely review! We’re delighted to hear that you’re happy with your products and that you had a good delivery experience. We really appreciate you taking the time to share your feedback and hope to welcome you back again soon!

Kind regards
The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

No direct delivery to the IOW

Shame don't deliver to the Isle of Wight, otherwise the experience was good.

18 de agosto de 2026
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Resposta da La Residence Interiors

Dear Ray

Thank you for your kind feedback. It’s great to hear that you had a good experience with us. Unfortunately, we do not deliver directly to the Isle of Wight. However, we’re glad we could help arrange delivery of your order for onward shipping. We really appreciate your understanding and thank you again for your positive review.

Kind regards
The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Great furniture and great service

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the delivery service is also top notch. Thank you everyone at La Residence, especially Tina!

25 de agosto de 2026
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Resposta da La Residence Interiors

Dear Andy

Thank you so much for your wonderful review! We’re delighted to hear how pleased you are with the quality of your furniture, your showroom experience, and our delivery service. It’s especially lovely to know that Tina was able to make your experience so enjoyable. We’ll be sure to pass your kind words on to her and the rest of the team.

Kind regards
The La Residence Interiors Team

Avaliado com 1 de um total de 5 estrelas

Incorrect colour Ottoman delivered

Incorrect colour Ottoman delivered
I Didn’t accept, it was returned on same delivery van.
The company apologised and are in the process of sorting it out.
Hopefully I will get a delivery next week.

21 de agosto de 2026
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Resposta da La Residence Interiors

Dear Rachael,

Thank you for your review, and please accept our sincere apologies for the error with the colour of the Ottoman delivered.

We completely understand your disappointment and are so sorry for the inconvenience caused.

We appreciate that you did not accept the incorrect item and that it was returned with our delivery team.

We are currently working to resolve the issue and arrange for the correct Ottoman to be delivered to you.

Thank you for your patience and understanding while we work to put this right for you.

Kind regards
The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Superb quality, service and delivery

Superb quality, service and delivery. The delivery guys went above and beyond to get the table into our house with very limited access.

21 de agosto de 2026
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Resposta da La Residence Interiors

Dear Amanda

Thank you so much for your wonderful review. We’re delighted to hear that you were so pleased with the quality of your table, our service, and the delivery. We’ll be sure to pass your kind comments on to our delivery team, they’ll be thrilled to know their extra effort was appreciated.

It was a pleasure to assist you, and we hope you enjoy your beautiful table for many years to come.

Kind regards
The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

The furniture is outstanding…

The furniture is outstanding exceptional quality. The delivery service is so professional I was amazed which at the moment is very rare. My next piece of furniture you are my first port of call, very impressed!

20 de agosto de 2026
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Resposta da La Residence Interiors

Dear Karen

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that you’re so impressed with the exceptional quality of your furniture and our delivery service.

It means a great deal to us to know we’ve made such a positive impression. We’ll be thrilled to be your first port of call for your next piece!

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

It was excellent

It was excellent

19 de agosto de 2026
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Resposta da La Residence Interiors

Dear Carolyn

Thank you so much for your wonderful review! We’re delighted you’re pleased with both the quality of your furniture and our delivery service. We look forward to welcoming you back soon!

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Prompt and efficient service

Samples arrived promptly and follow up was made.

11 de agosto de 2026
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Resposta da La Residence Interiors

Dear Jennifer,

Thank you for the update. I’m glad to hear the samples arrived promptly and that the follow-up was completed. I appreciate your support and prompt attention and we look forward to helping you again in the future.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

La Residence Interiors

Everything we have ordered from La Residence Interiors has been exceptional and delivered with care

11 de agosto de 2026
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Resposta da La Residence Interiors

Dear Muriel,

Thank you so much for your wonderful feedback. We are delighted to hear that everything you have ordered from La Residence Interiors has been exceptional and that you have been pleased with the care taken with every delivery. It means a great deal to us, and we truly appreciate your continued support. We look forward to helping you again soon.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Always the same great service

Always the same great service

10 de agosto de 2026
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Resposta da La Residence Interiors

Dear Nick,

Thank you so much for your continued support and wonderful review. We are so delighted to hear that you are always so happy with the service we provide. We truly appreciate your kind words and look forward to welcoming you back again soon.

Kind regards


The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

On time very polite

On time very polite

7 de agosto de 2026
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Resposta da La Residence Interiors

Dear Glynis,

Thank you for your kind words. It was a pleasure helping you. We really appreciate your positive feedback.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Excellent service and quality of…

Excellent service and quality of products. Very helpful and friendly staff and I have already recommended to family friends and work colleagues. I will certainly purchase from them again.

6 de agosto de 2026
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Resposta da La Residence Interiors

Dear Janet,

Thank you so much for your wonderful feedback. We are delighted to hear that you were happy with the quality of our products and the service you received from our team. It means a great deal to us that you have recommended us to your family, friends and colleagues. We truly appreciate your support and look forward to welcoming you back again soon.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

A great company to deal with

A great company to deal with. Thank you. Everything great 👍

5 de agosto de 2026
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Resposta da La Residence Interiors

Dear Elizabeth,

Thank you so much for your kind words. We are delighted to hear that you had such a great experience with us, we truly appreciate your support. We look forward to helping you again in the future.

Kind regards


The La Residence Interiors Team

Avaliado com 4 de um total de 5 estrelas

We had a great experience dealing with Sue!

We had a great experience dealing with Sue at La Residence Interiors. From the very beginning, Sue was incredibly helpful, responsive, and professional throughout the entire process.

Unfortunately, the item we ordered was discontinued, and the revised back-in-stock date was much further away than we had anticipated, so we ultimately decided to request a refund. Although it wasn't the outcome we had hoped for, Sue handled everything exceptionally well. She kept us informed, responded to our queries promptly, and worked hard to offer solutions before processing our refund quickly and efficiently.

Excellent customer service can make all the difference, especially when things don't go to plan, and Sue was a pleasure to deal with throughout. We wouldn't hesitate to recommend La Residence Interiors based on the level of service we received. Thank you, Sue!

4 de agosto de 2026
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Resposta da La Residence Interiors

Dear Ashley,

Thank you so much for taking the time to leave such a lovely and detailed review. We are delighted to hear that Sue was able to make the experience as smooth and positive as possible, despite the disappointment of the item being discontinued and the revised availability date.

We completely understand your decision to request a refund, and we are pleased that Sue could keep you informed, explore the available options, and resolve everything promptly for you.

Your kind words mean a great deal to Sue and the whole team at La Residence Interiors. We truly appreciate your recommendation and hope to have the pleasure of helping you again in the future.

Thank you once again for your understanding and support.

Kind regards


The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Consistently excellent

I am a repeat customer. Great quality of products delivered with much care.

29 de julho de 2026
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Resposta da La Residence Interiors

Dear Controllah,

Thank you so much for your continued support and kind words. We are delighted to hear that you have consistently been happy with the quality of our products and the care we put into every delivery. We truly appreciate you being a repeat customer and look forward to helping you again soon.

Kind regards


The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas
logotipo da La Residence Interiors

Resposta da La Residence Interiors

Dear Rebecca,

Thank you for your lovely review, we are glad that you received your swatches promptly. We look forward to helping you.

Kind regards


The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Good communication from store and…

Good communication from store and delivery company throughout and very pleased with my 2 chairs which have been purchased to compliment other items we have in situ already.
Always excellent quality items and very happy with my purchase.

28 de julho de 2026
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Resposta da La Residence Interiors

Dear Debbie,

Thank you so much for your lovely feedback. We are delighted to hear that you are pleased with your two chairs and that they complement your existing pieces so well. It’s also wonderful to know that you were happy with the communication from both our store and the delivery team.

We truly appreciate your continued support and are so pleased that you are once again happy with the quality of your purchase. We hope you enjoy your chairs for many years to come.

Kind regards

The La Residence Interiors Team

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