La Residence Interiors Avaliações 

434
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So happy with the quality and aesthetic of the dining room table and chairs I ordered. Also very happy with the customer service and communication which was excellent. The chairs were on back order... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow what a fantastic company I received my long awaited table today and it didnt disappoint Delivery date met. 2 lovely guys delivered it. Quality is beautiful Highly recommend

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Armchair was exactly as expected and delivery on time and friendly. Took away packaging too!

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

434 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(434)

205 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We could not be happier with both the…

We could not be happier with both the quality of the furniture and the service provided by the delivery company who went out of their way to set up both the table and sideboard, and took away all of the packaging. Excellent from start to finish.

28 de julho de 2026
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Resposta da La Residence Interiors

Dear Lesley,

Thank you so much for your wonderful review. We are delighted to hear that you're so pleased with both your furniture and the service you received. It's fantastic to know our delivery team went the extra mile to set up your table and sideboard and remove all the packaging—we will be sure to pass on your kind words to them. Thank you for choosing us, and we hope you enjoy your new furniture for many years to come.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Very pleased

28 de julho de 2026
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Resposta da La Residence Interiors

Dear Patrick,

Thank you so much for you very kind review, we are so pleased you were happy with your Console Table. We look forward to helping you again soon.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas
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Resposta da La Residence Interiors

Dear Stephen,

Thank you so much for your kind words. We are delighted to hear that you are happy with the product and the service you received. Your support means a lot to us, and we look forward to helping you again soon.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Excellent throughout the purchases to…

Excellent throughout the purchases to the delivery! Over the moon with all my order! Coming back for more ! Thank you again !

22 de julho de 2026
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Resposta da La Residence Interiors

Dear Dawn,

Thank you so much for your wonderful review. We are absolutely thrilled to hear you were happy with everything, from your purchase right through to delivery. It means the world to us that you love your order, and we can't wait to welcome you back for more. Thanks again for your support—we truly appreciate it.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Quality furniture

Quality furniture. As good as it looks on line. Prompt delivery service and regularly updated on progress. A very happy customer.

24 de julho de 2026
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Resposta da La Residence Interiors

Dear Joyce,

Thank you so much for your wonderful review. We are delighted to hear that you are pleased with the quality of your furniture and that it lived up to your expectations. It is also great to know our delivery service and regular updates made your experience even better. We truly appreciate your support and hope you enjoy your furniture for many years to come.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Excellent service throughout

Everybody - from the lovely ladies in the showroom to the delivery gentlemen have been thoroughly helpful and kind.

24 de julho de 2026
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Resposta da La Residence Interiors

Dear Linda,

Thank you so much for your wonderful feedback. We are delighted to hear that everyone—from our showroom team to our delivery drivers—made your experience such a positive one. Your kind words mean a great deal to us, and we'll be sure to share your compliments with the whole team. We truly appreciate your support and hope to welcome you again in the future.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Chest of drawers, console table and side table

We have ordered three items of furniture from La Residence, excellent quality furniture, friendly & helpful staff. Would definitely recommend and I’m sure we will be buying further items from them.
Delivery company were also very professional, all items delivered in excellent condition.
Definite 5* experience.

21 de julho de 2026
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Resposta da La Residence Interiors

Dear Mrs Jones,

Thank you so much for your wonderful review
and telephone call. We are delighted to hear that you are pleased with the quality of your furniture and that our team were able to provide a friendly and helpful service throughout your experience.

We are also pleased to hear that the delivery team met your expectations and that your items arrived safely and in excellent condition. Your recommendation means a great deal to us, and we truly appreciate your kind words.

We look forward to welcoming you back to La Residence Interiors in the future and helping you find some more beautiful pieces for your home.

Thank you again for choosing us and for your 5-star feedback.

Kind regards

La Residence Interiors

Avaliado com 5 de um total de 5 estrelas

Another great piece of furniture to add…

Another great piece of furniture to add to my collection with excellent communication from placing the order to delivery and courteous delivery men

13 de julho de 2026
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Resposta da La Residence Interiors

Dear Denise,

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with your new piece of furniture and that it is a great addition to your collection. We are also pleased to know that our communication throughout the process and the delivery service met your expectations. We will be sure to pass on your kind words to our delivery team.

Thank you again for choosing us, and we hope you enjoy your furniture for many years to come.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

What great service and beautiful…

What great service and beautiful products from start to finish (never experienced nicer delivery service)!

14 de julho de 2026
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Resposta da La Residence Interiors

Dear Vanessa,

Thank you so much for your wonderful feedback. We are delighted to hear you had such a great experience from start to finish. It means so much to know you loved our products and that our delivery service made such a positive impression. We truly appreciate your kind words and look forward to helping you again soon.

Kind regards


The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Wonderful customer service

Wonderful customer service. Really responsive when had an issue and resolved promptly and politely
Beautiful product
Highly recommend

13 de julho de 2026
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Resposta da La Residence Interiors

Dear Deborah,

Thank you so much for your wonderful review. We are delighted to hear you loved the product and that our team were able to resolve your issue quickly and politely. Providing great customer service is very important to us, so your kind words mean a lot.

We truly appreciate your recommendation and hope to help you again in the future.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Always deliver on time

Always deliver on time
Furniture beautiful

7 de julho de 2026
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Resposta da La Residence Interiors

Dear Marilyn,

Thank you for your wonderful feedback. We are so pleased to hear you found the furniture beautiful and that we delivered on time. We truly appreciate your support and hope you enjoy your new furniture for years to come.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

The most beautiful cushions they really…

The most beautiful cushions they really look lovely on my sofas!

10 de julho de 2026
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Resposta da La Residence Interiors

Dear Kirstie,

Thank you so much. I'm so glad you are happy with your cushions and we hope you enjoy them for many years to come.

Kind regards

The La Residence Interiors Team

Avaliado com 1 de um total de 5 estrelas

Having rung the shop to say I was…

Having rung the shop to say I was coming and may be arriving late to look at tables
I asked if they had the one on show
And they said yes but when I artivex they were not helpful to show how to change it from round to oblong ,the staff were eager to close and told me to order on line
Which I did
The the chsirs turned up 2 months before the table which still has not arrived !

10 de julho de 2026
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Resposta da La Residence Interiors

Dear Kirsty,

Thank you for taking the time to leave your review. We are so sorry to hear that your experience did not fully meet your expectations.

I can see that you arrived at our showroom at 4:45pm, after our usual closing time of 4:30pm. However, our team do not usually leave until 5:00pm, so they were more than happy to stay and assist you.

We would have been happy to take your order in the showroom, but we understand that you wanted to check the measurements at home first. We also provided fabric swatches to help with your decision.

As advised on our website and in your order confirmation, the table was on pre-order. We appreciate that the delay caused by shipping issues was frustrating, and we sincerely apologise that your order arrived later than expected. Throughout this time, our sales team kept you updated on the progress of your order.

Unfortunately, your dining chairs were placed as part of a separate order. As they were in stock, they were available for delivery before the table. We hope this explains why they arrived first.

Our delivery company has confirmed your dining table has now been delivered and we hope your pleased with your items.

Please do not hesitate to contact our sales team if there is anything further we can help you with.

Kind regards
La Residence Interiors Sales Team

Avaliado com 4 de um total de 5 estrelas

Great

Great. Nice calm showroom and people! The only thing I’d improve would be to be able to change a delivery date without having to phone the showroom who can’t actually change it themselves.

10 de julho de 2026
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Resposta da La Residence Interiors

Thank you for your kind feedback. We're delighted to hear you enjoyed your visit to our showroom and found it to be a calm and welcoming environment.

We're sorry to hear about the inconvenience you experienced with your delivery. Normally, once your order has been received, you should receive an email from our delivery company containing their contact details and we sincerely apologise that you did not receive this information.

We will be raising this with our delivery company to ensure this process is working as it should and to help prevent it from happening again. Thank you for bringing this to our attention, as your feedback helps us improve our service.

Kind regards
La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Very speedy and efficient service with…

Very speedy and efficient service with supportive follow-up email.

7 de julho de 2026
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Resposta da La Residence Interiors

Dear Dennise,

Thank you for your kind feedback. We are delighted to hear that you found our service speedy and efficient, and that our follow-up communication was helpful. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

The delivery men were excellent and so…

The delivery men were excellent and so polite- a credit to the company

7 de julho de 2026
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Resposta da La Residence Interiors

Dear Anne,

Thank you so much for your kind feedback. We are delighted to hear that our delivery team provided excellent service and were polite and professional throughout. We will be sure to pass your lovely comments on to them — they will be pleased to know their efforts are appreciated.

Thank you for choosing us, and we hope to assist you again in the future.

Kind regards


The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, quick delivery and lovely delivery drivers. Thank you.

2 de julho de 2026
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Resposta da La Residence Interiors

Dear Fiona,

Thank you for your kind words and positive feedback. We are delighted to hear that you were happy with our communication, the speed of delivery, and the service provided by our delivery drivers. We will pass your compliments on to the team. We really appreciate your support and look forward to serving you again in the future.

Kind regards


The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Easy ordering process

Easy ordering process. On time delivery with no fuss.

2 de julho de 2026
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Resposta da La Residence Interiors

Dear John,

Thank you for your great feedback. We are delighted to hear that you found the ordering process easy and that your delivery arrived on time without any fuss. We appreciate your support and look forward to seeing you again soon.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

First time customer and definitely not the last

This is the first time I have used this company and it was exceptional. The gentlemen delivering were extremely kind and nothing was too much trouble. They unpacked the furniture and took everything away. Just amazing

3 de julho de 2026
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Resposta da La Residence Interiors

Dear Margaret,

Thank you so much for your wonderful review and for choosing us for the first time. We are delighted to hear that your experience was exceptional from start to finish.

Our delivery team will be especially pleased to know that their kindness, care and willingness to help made such a positive impression. We always aim to provide a hassle-free service, including unpacking and removing all packaging, so it’s fantastic to hear this was appreciated.

Thank you again for your kind words and for taking the time to share your experience. We look forward to helping you again in the future.

Kind regards

The La Residence Interiors Team

Avaliado com 5 de um total de 5 estrelas

Placemats

I was trying to find some placemats I had seen and a company pointed me in the direction of La Residence Interiors.
Found them straight away on their website and placed order. They arrived promptly and were extremely well packaged. Very happy with my purchase

2 de julho de 2026
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Resposta da La Residence Interiors

Dear Sue,

Thank you so much for your lovely review. We are delighted you were able to find exactly the placemats you were looking for and that the ordering process was so straightforward. It is wonderful to hear your order arrived promptly and that you were pleased with the packaging. We really appreciate your kind words and hope you enjoy your new placemats for many years to come. Thank you for choosing La Residence Interiors.

Kind regards

The La Residence Interiors Team

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