Larsson & Jennings Avaliações 3.755

O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The watch design is nothing short of stunning—refined, balanced, and thoughtfully detailed in every way. The materials feel premium and durable, the stainless steel strap has a reassuring weight with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased this minimal design gold watch and I absolutely love it. The design is clean, elegant, and goes with everything — from casual outfits to more dressed-up looks. It feels ligh... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Was not happy with the way they deal with lost packages, they also ship their watches and other jewelry separately which made it so difficult to keep track of when to be home to sign for shipping. Fru... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered and paid for a watch in January. I didn't receive an order confirmation. When I chased it I received AI generated responses. I kept going until I was transferred to a person. They sent a DH... Ver mais

Detalhes da empresa

  1. Relojoaria
  2. Loja de Acessórios de Moda
  3. Designer de jóias
  4. Fabricante de jóias
  5. Joalheria
  6. Fabricante de relógios de pulso

Sobre Larsson & Jennings

Escrito pela empresa

Larsson & Jennings Larsson Jennings Watch

We are a watch & jewelry brand, born out of the desire to create bold, empowering timepieces that foster self-expression and confidence.

Combining the best of contemporary Swedish design, British heritage, and quality craftsmanship, we make it our passion to design the pieces you will love forever.

100% vegan and cruelty-free. We put sustainability first.

From Stockholm & London. Since 2012.

Join our movement!
Follow us @larssonjennings


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 19% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Beautiful watch

Beautiful watch! The tool that came with the watch to shorten the size of the watch and remove links did not work well and I had to use another one but loving the watch, it’s beautiful and great quality!

20 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Lori,

Thank you so much for your lovely feedback! 😊 We're so glad you’re loving the watch and its quality! ✨ Sorry to hear the tool didn’t work as expected – we’ll definitely take note of that. But we’re thrilled you still love the piece! 😍💖

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Top tier service no matter where you’re…

Top tier service no matter where you’re located! I love Larsson & Jennings— their products are unbelievable high quality but their top notch service really makes the brand! I love it!

20 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Catherine,

We're thrilled to hear that you're loving both our products and service! 🌟 We truly aim to provide the best for our customers, no matter where you are! 😊✨ So happy to have you as part of the Larsson & Jennings family! 😍

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,

Your L&J Team

Avaliado com 4 de um total de 5 estrelas

Amazing

Ooh, I love my pieces, the quality and the packaging is to die for.....Very very beautiful

27 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Mutoni,

We're so happy to hear you love your pieces! The quality and packaging really do make all the difference, don't they? 😍💖 Enjoy your beautiful items! ✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

My watch is beautiful!

My watch is beautiful!! Fast shipping - seamless exchange process

27 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Teresa,

We really appreciate your feedback on our service & delivery – you just made our day! 😊 We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com.

Cheers to smooth sailing and speedy deliveries! 🚀
Your L&J Team

Avaliado com 1 de um total de 5 estrelas

my boyfriend brought me a ring im…

my boyfriend brought me a ring im looking forward to it and when i open it up, i got all the package and no ring🤣🤣

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi there Hialeah,

We're truly sorry to hear about your negative experience. We're committed to making things right for you, and we'd appreciate the chance to resolve any issues. Could you please reach out to our support team at support@larssonjennings.com? Your feedback is invaluable, and we're eager to turn this around for you. Thanks for bringing this to our attention, and we look forward to making things better! 🙌😊

Your L&J Team

Avaliado com 2 de um total de 5 estrelas

Well

Well, I bought a few items. One item, one of the necklaces I bought, never arrived.

And one of the bracelets I bought, which I love by the way, is turning silver. The gold is coming off. Unfortunately, I’m Not sure I would purchase from you guys again.

18 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Gabriela,

We're genuinely sorry to hear about your experience, and we'd love to make things right for you. Please reach out to our support team at support@larssonjennings.com, and we'll do everything we can to address the issues with your watch. Your satisfaction is our top priority, and we appreciate your feedback in helping us improve. Thank you for giving us the opportunity to assist you! 😊

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

I loved my purchase...This is such a…

I loved my purchase...This is such a beautiful piece of art i love the watch so much

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Isabella,

We are so glad you love your purchase! 😊✨ It really is a beautiful piece of art, and we are thrilled you’re enjoying the watch! ⌚💖 Thank you for sharing your excitement with us!

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team




Avaliado com 5 de um total de 5 estrelas

Was worried at first with the price how…

Was worried at first with the price how the product would look and feel, I got it for my GF and she loves it. It looks incredible and Ive recommended to my friends for there gfs. Great product.

18 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Michael,

We are so happy to hear your GF loves it! 💖 Totally understand the concern about price, but it’s awesome that it exceeded your expectations! 🙌✨ Thanks so much for recommending it to your friends too – we really appreciate it! 🎉

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team




Avaliado com 5 de um total de 5 estrelas

Happy Timekeeper

Quality is excellent. Love the size of the face of the watch. So very pretty

17 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Hillary,

Thank you so much! 😊✨ We're so glad you love the quality and the size of the watch face – it really is a stunning piece! 💖 If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

I absolutely love my watch

I absolutely love my watch. It arrived on time and looks amazing!

18 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Teri,

We really appreciate your feedback on our service & delivery – you just made our day! 😊 We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com. Cheers to smooth sailing and speedy deliveries! 🚀

Your L&J Team"

Avaliado com 5 de um total de 5 estrelas

Great Service

Great communication and they listened to any concerns and questions I had, responded quickly and checked in :)

18 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Esha,

Thank you for the kind words! 😊💬 We're so glad to hear that we could help and keep the communication smooth. Your feedback means a lot to us! 🙌

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Excellent!!

Excellent!!! Je recommande.
Le service client est formidable

25 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Brigitte,

Thank you so much for your kind words about our service! 🌟 We're thrilled to hear that you had a positive experience. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏


Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Fast delivery as it’s mentioned and…

Fast delivery as it’s mentioned and packaging is nice.Larsson and Jennings watch are my new favorite watch collection now. I bought 3 already and super love it. Love all their designs can be matched any of my OOTD. See yourself and worth it the price that will not break your bank.

13 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Maria,

Thank you so much for the awesome review! ✨ We're thrilled to hear you're loving your Larsson & Jennings watches! ⌚💖 It's great to know they match perfectly with your OOTDs. So glad you’re happy with the delivery, packaging, and designs – and totally agree, they’re worth every penny! 😍🙌 Enjoy your new favorite collection!

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Very very professional service

Very very professional service , excellent customer service and care , prompt response to any queries I had and full refund policy , Excellent Company to deal with , Thank you John 🙏🏻

18 de fevereiro de 2025
Avaliação não solicitada
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hello Rosanna,

Thank you so much for your kind words! 😊 We’re thrilled to hear you had such a positive experience with our customer service. 🙌 Your feedback means the world to us, and we’re so happy we could help!

We'll be sure to pass your thanks on to John! 🙏🏻 If you ever need anything else, don’t hesitate to reach out. We’re always here to assist you! 💖✨

Your L&J Team

Avaliado com 4 de um total de 5 estrelas

Very happy with my purchase + suggestion.

I ordered the Boyfriend Mini Áine Black Black 33mm and Tove Ring Sterling Silver in November, received them in December. Very happy with the purchase and the quality. Everything looks like the pictures on the website. Also the customer service through email was excellent and quick.
My only complaint (or you can call it a suggestion) that took away one star is the packaging and shipping. Since the order was shipped overseas, I think it is better to have an outer thick box for shipments (especially for smaller packages) and to protect the product’ box. As for the inside, I would recommend adding a piece of thick paper/cardboard that holds the hand watch in a nice circle shape in its bag. That way it gives the customer a better sense and look of the received high quality product.
Last one, please try to collect then deliver instead of shipping/delivering products separately when they were purchased together.

18 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Shouq,

Thank you so much for your thoughtful feedback! 😊 We're thrilled to hear that you're happy with your Boyfriend Mini Áine Black and Tove Ring – it means a lot to us that they matched the pictures and that our customer service was up to your expectations! ✨

We really appreciate your suggestion regarding packaging, and we’re definitely taking it into account to improve the experience for future orders. We totally agree that a thicker outer box and extra protection inside would enhance the unboxing! 📦💡

Thanks again for your insights – we’re always looking to improve, and your input helps a lot! If you ever need anything, don't hesitate to reach out! 😊

Your L&J Team



Avaliado com 5 de um total de 5 estrelas

Love the watch!

Beautiful!

20 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Tatsiana,

We are so grateful for your love and support for our product! 😊 If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!
Have an amazing day,

Your L&J Team

Avaliado com 3 de um total de 5 estrelas

Gorgeous watch, cheap adjustor - broken watch.

The watch was gorgeous, but when I tried to adjust the size the adjuster broke off into the links. Now I’m stuck with an open watch. The adjuster was very cheap feeling so I’m not really surprised it broke. Once I reached out I heard back and sent photos of where it had broken off but never heard back after that. I don’t have the time or extra money to take it to a jeweler so it’s just decor at the moment until I do.

20 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Julia,

We’re so sorry to hear about the issue with your watch! 😞 We can totally understand how frustrating that must be, especially when it was such a beautiful piece. Thank you so much for reaching out and sharing your experience with us! 📸

We’re glad you got a response, but we sincerely apologize for not following up after that. We definitely don’t want you to be left in this situation, and we’ll make it right! 💪 Please reach out to us again, and we’ll work on getting it sorted for you as quickly as possible!

Thank you for your patience, and we really appreciate you bringing this to our attention. 🙏💖

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

I love my beautiful watch

I love my beautiful watch. The price was awesome and customer service is exceptional!!!

15 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Cecilia,

Thank you so much for your kind words about our service! 🌟 We're thrilled to hear that you had a positive experience. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Don’t second guess it, get it!

Loved the watch, and shipping was a breeze. Would highly recommend.

6 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Amna,

Thank you so much for your kind words! 😊 We’re so happy to hear you loved the watch, and that the shipping was smooth. Your recommendation means a lot to us! 💖

Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

I bought a watch a bracelet and a…

I bought a watch a bracelet and a necklace all of which are very well made, I live in the uk and they came from the USA so took about three weeks to arrive. But in all great service.

I, highly recommend.

6 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Lorraine,

Thank you so much for your kind words! 😊 We’re thrilled to hear you’re happy with your watch, bracelet, and necklace! ✨ We appreciate your patience with the shipping, and we’re so glad to hear you had a great experience. 🇬🇧⏳ Thanks for recommending us – we truly appreciate it! 💖

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais