I ordered two wall lights, 1 will not charge back up, I have contacted customer services 3 times now and no one has even acknowledged my emails. I would urge people to think twice before ordering fro... Ver mais
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Veja o que dizem as avaliações
I've ordered 2 GLOWLUX wall lights from this company and would highly recommend them. The lights look beautiful on my living room wall and friends/family when visiting have remarked on how lovely th... Ver mais
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I ordered some battery powered wall lights for my lounge and I am so impressed!! Organising an electrician and having walls cut out for another power supply just causes mess and annoyance, I couldn’t... Ver mais
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I purchased 3 lights, and the company was helpful until the issue with the order happened. I have placed 1 order; however, I had 2 shipments, and the items were messed up. Evri said the second ship... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Lavish Lights, we believe lighting should do more than brighten a room, it should transform your space. We’re a UK-based home lighting brand dedicated to offering stylish, functional, and affordable designs that make your house feel like home. Some of our pieces are made to order by artisans, which can take a little longer to arrive, but we promise, they’re worth the wait. Quality and attention to detail are at the heart of everything we do. From our signature GLOWLUX wall lights to our newest outdoor launches, every product is crafted with care and delivered with love. Thank you for supporting our small business, your home deserves to feel Lavish.
Informações de contato
Reino Unido
- lavish-lights.co.uk
3,5
Bom
93 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Such good quality products
Such good quality products, arrived very quickly & easy to install! Highly recommend ☺️
17 de novembro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Thank you so much, Amy! 💛
We’re really glad you love the quality and amazing to hear the install was quick and easy too.
We appreciate you choosing Lavish Lights ✨
Exceptional customer service
Such a great company to work with. Their customer service (especially Aiden Riley) is first class and I would recommend them in heartbeat. It makes a refreshing change in today’s environment.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Thank you so much Hayley, this absolutely made our day! 💛
We really appreciate your kind words and are so glad you’ve had a great experience with us.
We’ll always go the extra mile to make sure everything’s perfect, thanks again for being part of the Lavish Lights community! ✨
Aiden & the rest of the team
No longer charges up
Lovely light but unfortunately ours stopped charging up a couple months ago, we haven’t even had the light for a year yet. Disappointed and probably won’t get refunded. The remote is also temperamental.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Sophie, I’m really sorry to hear this isn’t working as it should. That’s not the experience we want for you.
We’ve recently upgraded GlowLux with a higher-capacity battery (up to 30 hours per charge depending on brightness) and a more premium remote.
Please email aiden@lavishlights.co.uk with your order number and we’ll arrange a free replacement right away.
Thanks for flagging this so we can make it right.
Lavish Lights team x
Battery doesn’t last long and dim
The lights look nice, but the battery doesn’t last longer than a few hours and the lights are very dim, so they don’t light a room up.
29 de outubro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Mariella, thanks for sharing this. That doesn’t sound right at all. Our GlowLux lights should run for 15–20 hours per charge at standard brightness.
If you’re only getting a few hours and the light seems very dim, it’s likely a faulty unit or an issue with the charge.
Also just to clarify: GlowLux is designed for ambient/accent lighting, not to fully light an entire room.
Please email me at aiden@lavishlights.co.uk with your order number and we’ll sort a replacement or refund right away. If you can, include a quick photo/video and confirm it’s been fully charged for 5-8 hours as that helps us resolve it faster.
Thanks again and sorry for the hassle, we’ll make this right.
do not buy @lavish_lights AVOID
do not buy @lavish_lights . They have taken my money, it’s been 25 days and no lights. They said they posted them but they are now stuck in an Evri locker and I have no code to get them. I emailed, I messaged and they just ignored me. I’m not the only one!! update - Evri have now sent lights back so no money no lights AVOID at all costs. They said the delay was because they are from abroad so could be the same as on Temu or Shein. I will never know as never had them and still fighting to get my £120 back.
28 de outubro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Julie,
We’re really sorry to hear about your experience, we’ve now reached out via DM and are resolving this directly with you.
After checking your order history, the original parcel was returned to us following a failed delivery attempt, and a second shipment also couldn’t be completed and was sent to a local Evri drop-off. We completely understand the frustration there, your messages were unfortunately missed during a very busy period, which we sincerely apologise for.
Just to clarify, our GlowLux lights are privately manufactured by us, not products from Temu or Shein. Since our brand went viral, a number of unauthorised duplicates have appeared online, which has caused some confusion.
We’re now in touch to make sure you receive your lights or a full refund, whichever you prefer.
— Aiden from Lavish Lights
Amazing products and fantastic customer…
Amazing products and fantastic customer service
27 de outubro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Thank you so much for your kind words! 💡
We’re thrilled to hear you love your lights and had a great experience with our team, it truly means a lot to us.
Enjoy creating your cosy glow, and thank you again for supporting Lavish Lights! ✨
Stunning lights
Stunning lights!
The customer service from lavish lights is absolutely phenomenal! Received my order of the glowlux lights very quickly. They're exactly as pictured and look gorgeous! Super easy to put up using the sticky back (it's really strong)- easy to take down to charge etc. they're honestly amazing. Very very happy and would highly recommend.
10 de setembro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Paris, this absolutely made our day, thank you!
Thrilled the GlowLux arrived fast and that the sticky-back install + easy recharge are working a treat. Enjoy the glow, and if you share a pic. Really appreciate the recommendation!
– Aiden & the Lavish Lights Team
Lights are amazing and the customer…
Lights are amazing and the customer service was excellent, I moved after my order and the team were so helpful changing delivery and even checked I had received them! Thank you!
17 de setembro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Anna, thank you so much for the lovely review! 💡✨
Glad you’re loving the lights and that we could sort the address change and confirm safe delivery without any faff. If you need anything else, we’re here. Would love to see them up-tag @lavishlights for a feature!
– Aiden & the Lavish Lights Team x
Stunning lights
Stunning lights, great quality. Easy to set up and remotes are ideal. So good you can recharge then. No wiring at all! Thank you for a great product. They finish off a room with quality.
21 de setembro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Thank you so much for the lovely review, Carol! 💡✨ We’re thrilled to hear how much you’re enjoying your lights and that the easy set up and recharge feature have made things simple. It’s amazing to know they’ve helped finish off your room perfectly. We really appreciate your support!
– Aiden & the Lavish Lights Team x
Love them absolutely gorgeous
Love them absolutely gorgeous
14 de setembro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Thanks so much, Vikingur! Delighted you love them.
— The Lavish Lights team
Ordered a firework style ceiling light…
Ordered a firework style ceiling light for my new house. Took a wee while to arrive as it was being made specially for me. Arrived fitted and being admired by everyone that visits.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Mrs Mullen,
Thank you so much for your kind words ✨ We’re delighted to hear your firework ceiling light is settling into its new home and getting so many compliments! It really is a statement piece and we’re so glad you love it.
Enjoy the glow,
– The Lavish Lights Team 💡
Great Lights!
These lights are great, we are on our second pair, 1 short set in the hallway and 1 long set in the lounge, we really like them and the fact they are rechargeable is great as they don’t need any wiring on our new acoustic panels. Really stylish and great value for money and really fast delivery I ordered my second set while on the beach on hols and they were with me within 7 days.
31 de julho de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Matt,
A second set, now that’s what we love to hear! 🙌 We’re so happy the GlowLux lights are shining in both your hallway and lounge, and that the rechargeable, no-wires setup has been a winner. Ordering from the beach and getting them in 7 days… now that’s how you do holidays! 🏖️ Thank you so much for being a loyal customer, it means the world to us!
— The Lavish Lights Team
Fantastic
I have been nothing but impressed by this company and so refreshing to have a 5* customer service guy called Ben.
He has promised and delivered!
I have been waiting quite a while for my lights but I was told this would be the case and am still waiting on 1 of my lights.
I have been informed they now have a UK warehouse and faster delivery service now which is great as I love them so much I’ll be ordering more!
Shout out for Ben who has advised me every step of the way .
5 de agosto de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Amanda,
Thank you so much for your kind words! We’re thrilled to hear you’ve been happy with Ben’s service, he’ll be over the moon to read this! 😊 We really appreciate your patience while waiting for your lights, and we’re excited to now offer UK-based stock for much faster delivery. Can’t wait to get your final light to you and help with your next order! 💡✨
— The Lavish Lights Team
Customer service is amazing
Customer service is amazing with this company and the delivery was super fast. If you have any questions or queries the customer service team are fab & get straight back to you.
I ordered 2 of the LED Glowlux wall lights and I’m not disappointed. The battery life on them is amazing and so easy to install as they come with an adhesive pad and magnet plate it’s took seconds to put up & totally finish off the room.
If your toying with the idea of ordering just do it!
26 de junho de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Jem,
Thank you so much for your lovely review! 💡✨ We’re so glad you love your new GlowLux lights and that the setup was super easy. It’s great to hear our team could help you quickly we always want everything to feel smooth from order to installation.
Enjoy the cosy glow in your room, and thanks again for trusting us it means the world to our small team! 💖
– The Lavish Lights Team
This company took my money and I still…
This company took my money and I still haven’t received my lights they are now 3 weeks over due and nobody responds to emails do not shop here
23 de junho de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Debra,
Really appreciate you updating us, glad to hear everything’s now been sorted.
We’re so sorry again for the delay and slow replies. A few of our team were away and we’ve also been in the middle of moving into our new warehouse, which caused a bit of disruption. That said, it’s no excuse we’ve made changes now to make sure things run smoother moving forward.
Thanks again for your patience, and if there’s ever anything else we can help with, just let us know.
Aiden & The Lavish Lights Team
Ordered my 50cm glolux lights 1st June…
Ordered my 50cm glolux lights 1st June arrived extremely well packaged on the 10th June, fitting instructions easy although we decided to drill ours into the wall. Look fabulous and cosy on a night, would definitely recommend.
12 de junho de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Thank you so much for the lovely review! We're so glad your GLOWLUX lights arrived safely and that you're loving the cosy vibe they bring at night ✨
Drilling them in sounds like a great touch, we're all for making them your own! Really appreciate the recommendation 💛
The Lavish Lights Team
Delighted with our glowlux lights
Delighted with our glowlux lights, stylish lights, easy to install and solved our issue of not having plugs on both sides of the bed. Highly recommend product and company.
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Hi Marie,
Thank you so much for the lovely review! We’re so pleased to hear the GlowLux lights solved your bedside setup and that you found them both stylish and easy to install. Your recommendation means a lot to us, we’re so glad you’re happy with both the product and our service!
Aiden & the Lavish Team x
Gorgeous affordable hallway lamp
Gorgeous affordable hallway lamp. Solving my issue of ugly wires!!
9 de agosto de 2024
Avaliação não solicitada
Resposta da Lavish Lights
Hey Holly! Thank you so much for the lovely review! We're so glad your new hallway lamp has made a difference, appreciate you choosing us 💛
Aiden and the Lavish team
Solar string lights
I’ve just received my string solar lights, this is my second purchase from Lavish Lights & I couldn’t be happier with them. Easy to install & they didn’t take long to charge . Love that they come with a remote control so I can change the setting. They look lovely 🥰
8 de junho de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Thank you so much, Melanie! We're over the moon to hear you're loving your solar string lights and even more grateful to have you back for a second order 🥰
The remote control really is a game-changer, isn’t it? So glad they were easy to set up and are adding a lovely touch to your space!
Aiden & the Lavish Team x
Totally loved my bedroom lights
Totally loved my bedroom lights. Gorgeous lights , easy to assemble and quick delivery
7 de junho de 2025
Avaliação não solicitada
Resposta da Lavish Lights
Thank you so much! We're so happy you loved your bedroom lights nothing better than a quick, easy setup and a gorgeous glow 😍 Appreciate your support!
Aiden & the Lavish Team x
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