Contacted the company after my Lenovopad 5 laptop battery stopped working. Great quick response in relation to the chat function and choosing the right battery. Also asked to reconnect them once the p... Ver mais
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Veja o que dizem as avaliações
Originally posted this review on the page for AolsteCell (the actual company) but I'm posting here for better visibility to new customers. I've had two batteries from here (an IdeaPad 5 70Wh... Ver mais
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Ordered a replacement battery for a Lenovo IdeaPad C340 and was really impressed with the price and then the delivery timeframe. A well packaged battery with relevant tools arrived and enabled a very... Ver mais
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Lenovo X280 Thinkpad failed. On line advice suggested battery controller, within the battery. I reckoned it was worth speculating £33 to see whether a new battery would solve the problem.It did and al... Ver mais
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Detalhes da empresa
Escrito pela empresa
Discover LenovoBatteryShop – Your Ultimate Lenovo Battery Destination! We provide tens of thousands of high-quality Lenovo replacement batteries. 30-Day Money Back Guarantee & 12-Month Warranty. Buy with Confidence!
Informações de contato
Unit 2, Prologis Park, Arenson Way, LU5 4RZ, Dunstable, Reino Unido
- service@lenovobatteryshop.co.uk
- lenovobatteryshop.co.uk
4,4
Excelente
235 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Offered the best price & quick delivery.
19 de julho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you very much for your feedback! We are glad to hear that you are satisfied with our price and delivery speed. Thank you for your support!
Wish you a pleasant use!
Sincerely regards,
lenovobatteryshop.co.uk Team
Good prices and fast delivery
Good prices and fast delivery make it really economical to buy direct. Safely packaged and came with two mini screwdrivers and a plastic plectrum shape to complete the change of battery for my laptop.
The only downside - no paperwork and no instructions. Even a link to a youtube video would have been a bonus. I looked one up myself but it would be good business to provide a link and then you can have your own channel.
16 de julho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you for your detailed feedback and valuable suggestions! We are glad to hear that you are satisfied with the products and services. Regarding the feedback about the missing documents and instructions, we will seriously consider and improve them. In the future, we will strive to provide installation guides or video links to better serve customers.
If you have any other questions or need further assistance, please feel free to contact us.
I wish you a pleasant use!
Sincerely regards,
lenovobatteryshop.co.uk Team
Lenova e580 battery
Really pleased with the product and speedy delivery. It even came with the necessary tools to fit the battery.
12 de julho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Hello!
Thank you very much for choosing our products and sharing your experience with us. We are very happy to learn that you are satisfied with our products and fast delivery.
You mentioned that you are very satisfied with the product quality and delivery speed, and we also included the tools needed to install the battery. Such feedback means a lot to us. We are always committed to providing customers with efficient and convenient shopping experience and high-quality products. Your satisfaction is the greatest recognition and encouragement for our work.
Thank you again for your support and trust. If you have any further needs or suggestions, please feel free to contact us. We will serve you wholeheartedly.
I wish you a happy life and smooth work!
Sincerely,
lenovobatteryshop.co.uk Team
Faulty battery, dodgy returns process
Generic (not genuine) battery came nicely packaged, with tools, but - once installed - it failed to charge (took over a day to reach 90%). I asked for a refund but they asked me (nicely) to test it...multiple ways. After several hours over several days we established it was a faulty battery, not my laptop (I've since bought another battery elsewhere, which has been fine).
But that was when my problems really started, because the returns process was really suspicious. Firstly, they asked me to wait beyond the statutory - and then beyond their own corporate - claim time limits. I risked it and they (partially) honoured the refund (eventually) but, still, it's not very professional/reassuring.
The problem is that I don't think residential customers are allowed to post lithium batteries in the UK. At all. (To any battery supplier).
Companies are (controlled packaging/condition) but individuals are not (risk of fire/explosion in transit if damaged).
Consequently, this company try to get you to post it 'surreptitiously' rather than take the loss 'on the chin' and write it off (and ask you to recycle it).
So, that's a faff (I risked it, knowing myself that it was undamaged and carefully packaged in all its original packaging...and more). It arrived fine :)
However, all that was a lot more time/effort - and risk - on my part.
So, after several weeks and lots of time/effort/worry, I'd eventually got the duff battery back to them.
They did refund me then...but not the return postage (even though we'd clearly established that the fault was with their product - and they'd said they would).
When I asked about the return postage, they apologised and said they'd credit me...which they did, but minus a transaction fee!
We're only talking of being pennies short of my full refund now but, after all the time/effort/worry I'd been through, to jump through the hoops they'd asked, I really felt they should be giving me some compensation (even a credit voucher, if not cash) - certainly not penny-pinching!
Nevertheless, I emailed them one more time and asked nicely for the pennies to be credited - nothing more - but, for the first time, didn't receive a prompt reply, just the automatic default email acknowledgement.
Over a week later, still no credit or refund (or reply) ...hence this review.
In summary, by all means take a risk on them, but their returns process is dodgy and my battery, for one, was faulty.
...........
Update after reply:
I've checked and the refund is still short. A fee has been deducted from the postage (c12%) so I'm still out of pocket.
...........
Second update:
They've now tried to made good the shortfall - although their process still left a very small deficiency (but it's just not worth following up any further).
17 de maio de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you for purchasing on our website.
Your satisfaction is of great significance to our business.
It happens sometimes that some unavoidable factors affect the performance of the battery, we sincerely apologize for this.
Our finance team processed a full refund for you via PayPal, pls kindly have a look.
Our battery comes with a one-year warranty.
If there is any problem, please feel free to contact us.
Best regards,
lenovobatteryshop.co.uk Team
Lenovo Battery Shop is good
Lenovo Battery Shop is good. I found battery what I wanted. Delivery was very quick. This battery fits perfectly into my laptop.
7 de julho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear valued customers,
Thank you for your great praise for Lenovo Battery Store! We are glad that you found the battery you were looking for and the delivery was very fast. We are happy that this battery fits perfectly in your laptop.
If you have any other requests or suggestions, please feel free to contact us. We look forward to continuing to provide you with quality products and services.
Thank you again for your support and trust!
Sincerely,
lenovobatteryshop.co.uk Team
Excellent service and prompt delivery
Excellent service and prompt delivery. Couldn't have done better. Provided me with all the assistance needed to order a replacement battery for the redundant version I had.
5 de julho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you so much for your high praise for our service and delivery speed! We are happy to hear that you appreciate our thoughtful service and are able to provide you with all the help you need to order replacement batteries.
If you have any other needs or suggestions, please feel free to contact us. We look forward to continuing to provide you with quality products and services.
Thank you again for your support and trust!
Sincerely,
lenovobatteryshop.co.uk Team
Good price
Good price, prompt delivery, product as described.
4 de julho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you very much for your concise and positive review of our products and services! We are glad to hear that you were satisfied with the price, delivery speed and product description.
If you have any other needs or suggestions, please feel free to contact us. We look forward to continuing to provide you with quality products and services.
Thank you again for your support and trust!
Sincerely,
lenovobatteryshop.co.uk Team
Resposta da LenovoBatteryShop
Dear Customer,
Thank you very much for your high evaluation of us! We are glad to hear that you are satisfied with our products and services and are willing to buy again.
If you have any other needs or suggestions, please feel free to contact us. We look forward to continuing to provide you with quality products and services.
Thank you again for your support and trust!
Sincerely,
lenovobatteryshop.co.uk Team
The battery worked with no problems in…
The battery worked with no problems in my ancient Lenovo G700. Used part number from old battery to order the new one.
Thank you Lenovo Shop
2 de julho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you very much for choosing our products and sharing your experience with us! We are glad to hear that the new battery works well on your old Lenovo G700 and that the new battery was successfully ordered using the part number of the old battery.
If you have any other needs or suggestions, please feel free to contact us. We look forward to continuing to provide you with quality products and services.
Thank you again for your support and trust!
Sincerely,
lenovobatteryshop.co.uk Team
Pleased
The website made it easy to find the right battery in a complicated field, the price was surprising, and it came the day after I ordered it.
Thats good service!
28 de junho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer:
Hello! Thank you very much for taking the time to share your shopping experience with us. We are very happy to know that you are satisfied with the ease of use of our website, reasonable prices and fast delivery service.
Your satisfaction is our greatest motivation. We will continue to work hard to ensure that we provide you and other customers with an efficient, convenient shopping experience and quality service.
If you have any questions or need further assistance, please feel free to contact us. We are very happy to support you.
Thank you again for your trust and support!
I wish you a happy life!
Sincerely,
Best regards!
lenovobatteryshop.co.uk Team
The battery was purchased for an…
The battery was purchased for an adopted son in Sierra Leone so I can't comment directly about the product, although it appears to be perfect for his use.
As to price, speed of delivery and Customer Service, I would not hesitate to recommend the Lenovo Battery Shop as a first class supplier...!
24 de junho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you very much for your support to our company and for giving such a high evaluation of our products and services. We are very honored to be your trusted supplier and to receive your recommendation.
We understand that although you cannot comment on the products directly, we are very pleased that you recognize the suitability and quality of the products. We have always been committed to providing high-quality, reliable products to meet the needs and expectations of our customers.
Our team will continue to work hard to maintain reasonable prices, fast delivery speeds and excellent customer service. Your satisfaction is our greatest motivation, and we will continue to work hard to exceed your expectations and provide you with a better shopping experience.
If you have any other needs or questions in the future, we encourage you to contact us at any time. We will wholeheartedly provide you with excellent products and services and continue to be your trusted partner.
Thank you again for your support and recommendation. Looking forward to working with you in the future!
Sincerely regards,
lenovobatteryshop.co.uk Team
Easy to order and prompt delivery…
Easy to order and prompt delivery service.
Battery installed easily and has all the power of the original when new. Although, and I may have missed this info, how is the battery reset in the bios. Old battery was displaying critical warnings, hence the need to get a new one, but after installing the new one it still displayed a critical warning, yet all the stats showed a healthy battery... I'm blaming the laptop, not the battery shop :-)
22 de junho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you for taking the time to share your shopping experience with us!
We are glad to hear that you are satisfied with our order and delivery service, and that the battery was easy to install and works properly. We are very sorry for the trouble you have caused to you regarding the BIOS battery reset issue you mentioned.
To reset the battery in BIOS, you can usually try the following steps:
1. Turn off the laptop and disconnect the power adapter.
2. Press and hold the power button for 30 seconds to discharge the remaining power.
3. Reconnect the power adapter and start the laptop.
4. Enter BIOS setup (usually press F2, Delete, or Esc key at startup).
5. Find the power management or battery setting options in BIOS, perform battery calibration or reset operations (if available).
6. Save settings and exit BIOS.
If these steps do not solve the problem, it is recommended that you contact our customer service team at cs01@aolstecell.com for further assistance.
We appreciate your understanding and support. If you have any other questions or need further assistance during use, please feel free to contact our customer service team.
Thank you again for your trust and support! We look forward to continuing to provide you with quality products and services in the future.
Have a great life!
Sincerely,
lenovobatteryshop.co.uk team
My replacement laptop battery arrived…
My replacement laptop battery arrived on time and took about 15 minutes to fit all is working well, very pleased.
18 de junho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you for taking the time to share your shopping experience with us!
We are glad to hear that your replacement laptop battery arrived on time and the installation process was smooth and took only 15 minutes. It is gratifying to see that you are very satisfied with our products and services.
Your satisfaction is our greatest motivation. We will continue to work hard to provide high-quality products and excellent services to every customer. If you have any questions or need further assistance during use, please feel free to contact our customer service team.
Thank you again for your support and trust! We look forward to continuing to provide you with quality products and services in the future.
Wish you a happy life!
Sincerely,
lenovobatteryshop.co.uk team
Easy order process - good service
Easy process to select correct battery for my laptop. prompt delivery - arrived in good condition.
30 de maio de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Hello!
Thank you very much for choosing our product and taking the time to share your experience with us. We are glad to know that you found it easy and convenient to choose the right battery for your laptop and were satisfied with our timely delivery.
We are committed to providing every customer with a worry-free shopping experience, and strive to do our best in every link of the product selection and delivery process. Your satisfaction is the greatest affirmation and encouragement for our work.
If you have any questions or need further assistance during use, please feel free to contact us. We will serve you wholeheartedly and ensure that your experience is consistent.
Thank you again for your support and trust, and we look forward to continuing to provide you with excellent service in the future.
I wish you a happy life!
Sincerely,
lenovobatteryshop.co.uk team
Overall ideal experience
Very easy to order, with a lot of updates throughout the delivery process, arrived quickly battery was in a brand new condition and packaged very safely. Overall ideal experience. I did not see the battery manufacturer on the website but that didn't create any issues for me.
13 de junho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk team
Bought a battery for my Lenovo Legion…
Bought a battery for my Lenovo Legion Y520 after the original died. It was under £60 which isn't too bad. It arrived within two days, well packaged and fit perfectly. Works perfectly too, however I will point out that it only lasts just under two hours when gaming, the original lasted 4. That being said I bought the laptop in 2017 so there may be other factors at play when it comes to battery depletion. In all great service and great product, legit company and battery too in case anyone is worried.
4 de junho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear customers,
Thank you for your comprehensive feedback! We're delighted that the battery arrived within two days, was well-packaged, and fit your Lenovo Legion Y520 perfectly. We appreciate your understanding that several factors, including the age of your laptop, can influence battery performance during gaming.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're committed to providing excellent service and high-quality products. Thank you for choosing us and for reassuring others about our legitimacy and product quality.
Sincerely,
lenovobatteryshop.co.uk team
A vat invoice would be nice without…
A vat invoice would be nice without asking for it
3 de junho de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk team
Resposta da LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk team
How was it for you?
Product delivered promptly. Did not come with handling instructions, or how to dispose of the redundant battery. It is still working after a week so something must have been right. Would use them again.
30 de maio de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you for sharing your experience!
We are happy to hear that you were satisfied with the timely delivery of the product. We are sorry for the lack of handling instructions and how to deal with the extra batteries. We will improve our support in this area and ensure that detailed usage and handling instructions are included in future orders.
We are glad to know that the battery is still working properly after a week. If you have any questions or need further assistance, please feel free to contact our customer service team.
Thank you for your understanding and support, and we look forward to serving you again!
Have a nice day!
Sincerely,
lenovobatteryshop.co.uk team
Quick delivery and good quality battery
Quick delivery and battery has been life saving for husband’s laptop, thanks 👍
26 de abril de 2024
Avaliação não solicitada
Resposta da LenovoBatteryShop
Dear Customer,
Thank you for your feedback!
We are glad to hear that the battery saved your husband's laptop and that he was satisfied with our quick delivery. Your satisfaction is our greatest motivation.
If you have any other questions or need further assistance, please feel free to contact our customer service team.
Wish you and your family a happy life!
Sincerely,
lenovobatteryshop.co.uk team
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