Leonidas Brighton Avaliações 417

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We stopped by Leonidas while visiting Brighton and the Belgian chocolates were absolutely amazing. Everything tasted fresh, rich, and high quality, and you can really tell they use good ingredients. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always amazing but, in this hot weather, the additional care was so thoughtful, including cold gel pack and wrapping in bubble insulation Always recommend Purchase is for our holiday treat to take... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I couldn t find a way to send a message with the chocolates which were a gift but when I emailed the company said that was no prob and they d include it, which they did.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The chocolates are really nice, but the postage for delivery to the Isle of Man which is part of the UK was to expensive it said free delivery if you spend over £40. I spent £41.75 and then got charge... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Chocolates
  2. Chocolateria

Escrito pela empresa

We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

417 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

Very helpful…

I couldn t find a way to send a message with the chocolates which were a gift but when I emailed the company said that was no prob and they d include it, which they did.

3 de junho de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much for your 5-star review!

We’re delighted to hear that your gift was well received and that we could help include your personal message. We always want to make sending chocolates as thoughtful and seamless as possible, so we’re glad our team was able to assist when you got in touch.

Thank you for choosing us, and we hope to help you send another special gift in the future!

Kind regards,
The Leonidas Brighton Team

Avaliado com 5 de um total de 5 estrelas

Quick service

Easy selection of chocolates. Very fast delivery and packaged well.

1 de junho de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you, Patricia, for your wonderful 5-star review!

We’re delighted to hear that you found it easy to select your chocolates and that your order arrived quickly and well packaged. We take great care to ensure our chocolates reach customers in perfect condition, so it’s lovely to know that was reflected in your experience.

Thank you for choosing Leonidas Brighton. We hope you enjoy your chocolates and look forward to serving you again soon!

Warm regards,
The Leonidas Brighton Team 🍫✨

Avaliado com 5 de um total de 5 estrelas

Great experience and yummy chocolates

Great experience and yummy chocolates

3 de junho de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you, Yee Ling, for your wonderful 5-star review!

We’re delighted to hear you had a great experience and enjoyed our chocolates. Your kind words mean a lot to our team, and we’re so pleased we could make your visit a memorable one.

We look forward to welcoming you back soon for more delicious chocolates!

Warm regards,
The Leonidas Brighton Team 🍫✨

Avaliado com 5 de um total de 5 estrelas

Highly recommended!

You can really feel the care and passion that goes into everything they do. The shop is impeccably clean, and the chocolates are absolutely heavenly rich, fresh, and incredibly delicious! Thank you for always making us feel so welcome. We will definitely keep coming back!

Highly recommended! ❤️🍫✨

3 de junho de 2026
Avaliação não solicitada
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much, for your wonderful 5-star review! ❤️

We are delighted to hear that you enjoyed both our chocolates and the atmosphere of our shop. Your kind words about the care, passion, and cleanliness mean a great deal to our team, as we strive to create a welcoming experience for every customer who visits us.

It is always a pleasure to serve you, and we truly appreciate your continued support. We look forward to welcoming you back again soon for more delicious chocolates!

Warm regards,
The Leonidas Brighton Team 🍫✨

Avaliado com 5 de um total de 5 estrelas

The best chocolate shop in Brighton

The best chocolate shop in Brighton. Their chocolates are exceptional, beautifully presented, and carefully packaged, making every purchase feel special. The ice cream is also excellent, and the friendly, attentive service always makes for a great experience. Highly recommended.

29 de maio de 2026
Avaliação não solicitada
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Dear Sarban,

Thank you so much for your wonderful 5-star review. We’re delighted to hear that you consider us the best chocolate shop in Brighton and that you enjoyed both our chocolates and ice cream.

We take great pride in the quality, presentation, and packaging of our products, so it’s especially rewarding to know that these details made your experience feel special. Your kind words about our friendly and attentive service mean a lot to our team as well.

Thank you for your recommendation and support. We look forward to welcoming you back to Leonidas Brighton again soon.

Warm regards,
The Leonidas Brighton Team

Avaliado com 5 de um total de 5 estrelas

Prompt service

Prompt service, good product and packaging

29 de maio de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much, Alan! We’re really pleased to hear that you were happy with our service, product quality, and packaging. We appreciate you taking the time to leave a review and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Always amazing but

Always amazing but, in this hot weather, the additional care was so thoughtful, including cold gel pack and wrapping in bubble insulation
Always recommend
Purchase is for our holiday treat to take with us, my partner loves dark chocolate and he is very happy with the surprise
Keep up the good work

27 de maio de 2026
Avaliação não solicitada
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much, Beverly, for your lovely 5-star review! We’re delighted to hear that the extra care with the cold gel pack and insulation was appreciated during the hot weather.

It means a lot to know your holiday treat arrived perfectly and that your partner enjoyed the dark chocolate surprise! Thank you for your kind recommendation and support — we truly appreciate it.

Wishing you both a wonderful holiday and we look forward to treating you again soon 🍫😊

Leonidas Brighton Customer Service Team

Avaliado com 5 de um total de 5 estrelas

We stopped by Leonidas while visiting…

We stopped by Leonidas while visiting Brighton and the Belgian chocolates were absolutely amazing. Everything tasted fresh, rich, and high quality, and you can really tell they use good ingredients. The staff were also very friendly and helpful during our visit. Definitely a place worth visiting if you love chocolate!

22 de maio de 2026
Avaliação não solicitada
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much, for your wonderful 5-star review! We’re delighted to hear that you enjoyed our Belgian chocolates during your visit to Brighton. It means a lot to us that you noticed the freshness, quality, and care that go into our products.

We’re also very happy to hear our team made you feel welcome and well looked after. Your kind words truly mean a lot to us, and we hope to see you again the next time you’re in Brighton for more chocolate treats!

Warm regards,
The Leonidas Brighton Team

Avaliado com 5 de um total de 5 estrelas

Flawless corporate order — thank you to Coco

We placed a corporate order with Leonidas Brighton and were thoroughly impressed. Coco managed everything with outstanding professionalism and made sure the delivery was perfect. Her dedication and helpfulness truly made a difference. Thank you, Coco — we will definitely be back.

20 de maio de 2026
Avaliação não solicitada
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Dear Clarisse,

Thank you so much for your wonderful 5-star review and kind words. We are absolutely delighted to hear that you were impressed with your corporate order experience with Leonidas Brighton.

Coco will be especially pleased to know that her professionalism, dedication, and attention to detail made such a positive impact. We always strive to provide exceptional service, and it’s incredibly rewarding to hear when our efforts are appreciated.

Thank you again for choosing Leonidas Brighton for your corporate order. We truly value your support and look forward to welcoming you back again soon.

Warm regards,
The Leonidas Brighton Team

Avaliado com 5 de um total de 5 estrelas

Absolutely love this place

Absolutely love this place! The chocolates are incredibly delicious, and the staff is so friendly. Highly recommended if you have a sweet tooth!

20 de maio de 2026
Avaliação não solicitada
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much, for your lovely 5-star review! We’re thrilled to hear that you enjoyed our chocolates and had a great experience with our team.

Your recommendation truly means a lot to us, especially coming from a fellow chocolate lover! We look forward to welcoming you back again soon for more sweet treats.

Avaliado com 5 de um total de 5 estrelas

Best chocolates and best customer service…

Best chocolates and best customer service ever! The first package got lost by Royal Mail, but it was very quiclkly handled. The team is very friendly. I recommand this shop 100% and will order again. Thank you

20 de maio de 2026
Avaliação não solicitada
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Hi Catherine,

Thank you so much for your lovely 5-star review! 🌟

We’re very sorry your first parcel was lost by Royal Mail, but we’re happy we could resolve everything quickly for you. Your kind words about our team and customer service truly mean a lot to us.

Thank you for recommending Leonidas Brighton — we can’t wait to prepare your next chocolate order 🍫😊

See you again soon, and thanks once again for your support!

Avaliado com 4 de um total de 5 estrelas

Lovely quality chocolates

Lovely quality chocolates. I particularly like the cherry ones. I Shared them with my daughters. Thank-you so much was a lovely special treat, always Excellent.X

5 de maio de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Hi Natalie,

Thank you so much for your lovely review ❤️

We’re delighted you enjoyed the chocolates, especially the cherry ones 🍒🍫 Sharing them with your daughters makes it even more special — that’s exactly the kind of sweet moment we love to be part of.

Thank you again for your kind words and support. We look forward to treating you again soon! 😊

Avaliado com 3 de um total de 5 estrelas

The chocolates are really nice

The chocolates are really nice, but the postage for delivery to the Isle of Man which is part of the UK was to expensive it said free delivery if you spend over £40. I spent £41.75 and then got charged £12.95 for postage. So although the chocolates were excellent the cost to receive them with that hit on postage I will not be purchasing again. Will look for similar Belgium chocs, with free postage to Isle of Man.

30 de abril de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Hi Jillyyvonne,

Thank you for your review and for shopping with us—we really appreciate it. We're so pleased to hear you enjoyed the chocolates.

We understand your frustration regarding the delivery cost to the Isle of Man. We use Royal Mail for our deliveries, and unfortunately some locations fall outside the standard free delivery areas. That said, we completely understand your point and will review these costs carefully. If there’s any way for us to offer reduced rates or discounts for the Isle of Man in the future, we will definitely do so.

We look at your other reviews and you mentioned other companies delivery cost also similar

Thank you again for your feedback—it really helps us improve.

Kind regards
Leonidas Customer Service team

Avaliado com 5 de um total de 5 estrelas

My friend's favourite chocs

My friend's favourite chocs: ordered Monday, delivered Wednesday. Both very happy.

28 de abril de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Hi Rob,

Thanks so much for your lovely review! We’re really glad to hear your friend enjoyed their favourite chocolates and that everything arrived right on time.

We appreciate you taking the time to share your experience—it means a lot to us!

Hope to see you again soon 😊

Avaliado com 1 de um total de 5 estrelas

Sadly my order for Easter never arrived…

Sadly my order for Easter never arrived .. and Leonidas have still not acknowledged this.
Hugely disappointing

30 de março de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Dear Customer,

Thank you for your message, and I’m very sorry to hear about your disappointment regarding your Easter order.

We dispatched your order on the same day it was placed using a tracked Royal Mail service, and the tracking details were shared with you at the time of dispatch. According to the tracking information, the parcel has now been marked as delivered.

We completely understand how frustrating delays can be, especially for a time-sensitive order like Easter. While we ensure all orders are prepared and dispatched promptly, delivery timings are unfortunately outside of our control once the parcel is with the courier.

Once again, we sincerely apologise for the inconvenience caused and appreciate your understanding.

Kind regards,
Leonidas Brighton
Delivery Service

Avaliado com 5 de um total de 5 estrelas

Great for special occasions

I buy Leonidas for special occasions and they never disappoint. On this occasion, my easter eggs arrived cracked due to the couriers handling - despite the 'fragile' stickers. They were quick to help with a replacement!

3 de março de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Hi Lindsay,

Thank you so much for your kind 5-star review and for choosing Leonidas for your special occasions. We’re really sorry that your Easter eggs arrived cracked due to the courier’s handling, but we’re glad our team could resolve it quickly and arrange a replacement for you.

Your understanding means a lot to us, and we truly appreciate your continued support. We hope the chocolates made your occasion extra special, and we look forward to serving you again soon!

Warm regards,
Leonidas Brighton

Avaliado com 5 de um total de 5 estrelas

Leonidas Brighton were brilliant

Leonidas Brighton were brilliant. They dealt with my query really quickly. The order came very well wrapped and the chocolates are amazing. I’ve just placed another order!

1 de março de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much for your lovely review, S Mounfield! We’re delighted to hear that you were happy with the service and that the chocolates arrived safely and beautifully wrapped. It means a lot to us that you’ve already placed another order — we truly appreciate your support. Enjoy the chocolates, and we look forward to serving you again soon! 🍫
Leonidas Brighton team

Avaliado com 5 de um total de 5 estrelas

Leonidas has been one of my favourite…

Leonidas has been one of my favourite luxury chocolates, for decades.

I can only purchase them online, as I am not near any of their stores.

The Royal Mail took six days to deliver a recent order and they weren't as fresh, as they usually are. But my most recent purchase, arrived in three days, so that was much better.

Quality chocolates, no complaints at all!

28 de fevereiro de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much for your lovely review, Marisa! We’re delighted to hear that Leonidas has been one of your favourite luxury chocolates for so many years.

We’re sorry that one of your previous deliveries took longer than expected, but we’re really pleased that your most recent order arrived much more quickly and that you enjoyed the chocolates. We always aim to ensure our chocolates reach you as fresh and perfect as possible.

Thank you again for your continued support — it truly means a lot to us. We hope you enjoy every bite and look forward to sending more chocolates your way soon! 🍫

Avaliado com 5 de um total de 5 estrelas

Gluten free chocolates

I have purchased these gluten free chocolates before & my friend has always been very pleased with them. A nicely packaged gift for Easter.

26 de fevereiro de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much for your kind review.

We’re delighted to hear that both you and your friend have enjoyed our gluten free chocolates, and that they made a nicely packaged Easter gift. It’s always wonderful to know our products bring that extra touch to special occasions.

We truly appreciate your continued support and look forward to welcoming you back again soon.
LEONIDAS BRIGHTON TEAM

Avaliado com 5 de um total de 5 estrelas

Existing customer and once again…

Existing customer and once again outstanding service. Thank you.

2 de fevereiro de 2026
logotipo da Leonidas Brighton

Resposta da Leonidas Brighton

Thank you so much, Mr Muss, for your wonderful 5-star review. We truly appreciate your continued loyalty and kind words. It’s always a pleasure to welcome you back, and we’re delighted to hear that you once again received outstanding service. We look forward to seeing you again soon at Leonidas Brighton.

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