Letang Auto Electrical Vehicle Parts LTD Avaliações 

604
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great prices and excellent customer service. I bought a water tank which was, for exactly the same product, the cheapest price on the internet and also the cheapest delivery cost. The delivery was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

WOW - what a great team at Letang. Following a discussion with the Technical and Sales team I ordered my Thule Residence G3 Awning Room yesterday lunchtime and it arrived at 08:30 this morning. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the first phone call with Dan to the Retro fitting of the Horrex Fly Screen and the Memo Van Swing Arm was an absolute pleasure.Informative helpful and knowledgeable team.All I can say is that th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

After waiting 2 weeks for an item (Thule roof tensioner) which was advertised as 3 - 5 working days the item arrived with a broken fixing. Phoned LETANG and was told to email picture of broken fixing... Ver mais

Detalhes da empresa

  1. Mercado de Autopeças
  2. também em
  3. Mecânica de Carros
  4. Oficina Elétrica de Carros
  5. Oficina Mecânica

Escrito pela empresa

We are the new electrical generation who have been born into an age where vehicles and Transportation has been greatly advanced in mechanical and technological improvements, also in that same space of time vehicles incorporating electrical technology has had a phenomenal improvement in the industry and most vehicle on UK roads have an important electrical aspect to them. We cover a large area of southwest such as: Bath and District Area Bristol and District Area Wales


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

604 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 36% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(604)

111 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Van awning

I had a small problem was delt with quick and efficiently excellent customer care service product is excellent and arrived on time

1 de setembro de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Great hope to see you shop with us again soon. Many thanks

Avaliado com 1 de um total de 5 estrelas

Bought on website. Company rang and said price had gone up. Pay additional £40.

Last Monday I purchased a replacement electric step for my motorhome from Letang Auto Electric Vehicle Parts. On the website at the time of purchase it stated that they had 6 in stock at £328.68 - 5% discount = £312.25 .

Today (Wednesday) I had a call from the company stating that the price on their website was incorrect and had gone up by £40, so I had to pay an additional £40 before they would ship the goods. The only option they gave me was to cancel the order or pay the additional £40. Surely they were contracted to sell me their product at the advertised price. Trading Standards informed.

10 de setembro de 2025
Avaliação não solicitada
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Customer did not wish to accept that we were in the process of updating our prices when their order had been placed, we could not honour this as the cost price was almost the selling price, please see the links below to compare our prices which are still the cheapest

https://laevp.co.uk/products/electronic-step-with-seesaw-motion-550mm?
variant=40597253521497&currency=GBP&gad_source=1&gad_campaignid=22500303105&gbraid=0A

https://shop.chastheboat.co.uk/products/electronic-step-with-seesaw-motion-550mm-nl-27744?variant=32047782920250&country=GB&currency=GBP&utm_medium=product_s

Customer also knew our price was still the cheapest but became so rude then requested a refund from us so we just complied.

Avaliado com 5 de um total de 5 estrelas

GOOD SERVICE,

GOOD SERVICE,BUT THE DELIVERY COMPANY IS SLOW.

29 de agosto de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Many thanks, apologies for the delivery issues which does sometimes happen but usually if delayed once we know we work with the delivery company to have the issue resolved quickly and keep our customer updated.

Avaliado com 5 de um total de 5 estrelas

I have used this company twice

I have used this company twice. The first time I purchased a Thule SmartClamp System via the website and received it promptly and well packaged. The second time I booked the fitting of a Thule VeloSwing Towbar at their premises. Very satisfied with the products and customer service was excellent.

27 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. We ordered a bike rack for our camper which was out of
Stock. We were kept up to date on the progress of the order and when the part was available it was fitted immediately. The fitting turned out to be quite complicated but Dan worked late to complete the job. He is a very helpful and knowledgeable electrician and we would not hesitate to recommend his company.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Many thanks and we hope you are enjoying your new purchase, all the very best.

Avaliado com 5 de um total de 5 estrelas

Easy website to use x find what you…

Easy website to use x find what you want. The product I purchased fitted perfectly x works a treat. Good value for money.

5 de agosto de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Great many thanks.

Avaliado com 5 de um total de 5 estrelas

Great supplier

Great supplier of parts for my Motorhome. Wide range of parts and comprehensive web site to find the correct parts. Thank you :)

4 de agosto de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Many thanks hope to see you again soon

Avaliado com 5 de um total de 5 estrelas

Thule G2 Rafter

Good company to deal with. They originally sent the incorrect part but they sorted this without any problems and refunded my return postage. Would definitely use them again in the future.

30 de junho de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Many thanks hope to see you again soon

Avaliado com 1 de um total de 5 estrelas

Good price, challenging phone support…

This would have been a 4 star review if I hadn’t called to follow up on an issue and spoke with a technician called Daniel who had the rudest attitude; I’ve never experienced anything close to this!
Sharon from support was lovely and resolved our issue of the wrong product shipped by their drop ship distributor.
Our Order was shown in the shop app but I did not receive any tracking info for initial order.
Great price and easy to use web site.

31 de julho de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Apologies for any misunderstandings, and great to hear that the issue was resolved for you and as our prices were great we hope to see you shop with us again

Avaliado com 5 de um total de 5 estrelas

Delivered on time

Delivered on time, very good condition and good quality, well wrapped and accurate with the information provided.

31 de julho de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Many thanks we hope to see you shop with us again

Avaliado com 3 de um total de 5 estrelas

Day after ordering and paying £7.50…

Day after ordering and paying £7.50 postage (apparently express) notified that shipment was on its way…great I thought should arrive well before we leave on holiday. Actually 7 days after ordering it arrived, according to the postage label, shipment was posted 4 days after ordering and cost just over £3.

31 de julho de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Apologies for this as with most small parcels we charge between £4.99- £7.99 all depending on size and weight, if only you had made us aware of this we would have happily issued you with a refund for the price difference.
We normally use DX Services but can only apologise on this occasion

Avaliado com 5 de um total de 5 estrelas

Hecki Rooflight…

Product as described,arrived ok,ordering process and updates helpful.

30 de julho de 2025
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Many thanks we hope to see you shop with us again

Avaliado com 1 de um total de 5 estrelas
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Human error as our warehouse team did not enclose 2 tubes of sealant in the order, we have offered to send them out for a next day delivery and apologised for this.

Avaliado com 1 de um total de 5 estrelas

AVOID THIS COMPANY!!

AVOID! I'd give them 0 stars if possible!
Ordered fitted tentbox sheets 2nd July.

Nobody responding to emails, calls, online chat, office or mobile (no response or answer)

No way to cancel on their website,
Had to contact my bank to see if they can get me my money back!

I think this website is a SCAM

AVOID AT ALL COSTS!!

Update, NOBODY has rang me and i tried Saturday and Sunday to call but emails were sent during the week so dont talk make me out to be a lier and i also text with my order numberso the no caller i.d is rubbish my number is shownas i didn'tring on a withheld, you have only just sent an email because i have went through my bank to get the money returned.

13 de julho de 2025
Avaliação não solicitada
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

This is complete lie it's a SUNDAY we operate Monday to Friday
Pertaining to your delivery as explained via email astaff member has missed there process informing the customer of delivery issues via phone and email, we answer all calls and emails, we operate a physical and online sales business this is a necessity, we just DONT answer calls on a SUNDAY this was fully explained via email and apologies with a gesture of the item for free, we yet to hear a response from you via email ?
copy of email below

Hi ......
***Sincere Apologies no one didn’t answer your first email
We answer all calls Monday to Friday 9-6pm we answer all calls we don’t have any caller identification, various customers call daily.
We don’t answer calls on Sundays but as you can see we respond via email , immediately.
I have spoken with sales team and they say have tried to contact you via telephone regarding a product return date as the item you ordered had malfunction (The supplier) will release new item on 30 july 2025.
I have spoken to team as normal procedures are to call follow up with voicemail, email and text message, non of these protocols was followed. So I fully understand your frustration
I will cancel your order now and as a goodwill gesture once they are rereleased 30 July we can send you a free set of the of (items ordered) or another accessory of similar value
Kind regards
Eugene smith (sales managing director)**


Email received 12:50pm
Email responded @ 1:13pm
Sunday 13th July

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