Great prices and excellent customer service. I bought a water tank which was, for exactly the same product, the cheapest price on the internet and also the cheapest delivery cost. The delivery was... Ver mais
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Veja o que dizem as avaliações
WOW - what a great team at Letang. Following a discussion with the Technical and Sales team I ordered my Thule Residence G3 Awning Room yesterday lunchtime and it arrived at 08:30 this morning. T... Ver mais
A empresa respondeu
From the first phone call with Dan to the Retro fitting of the Horrex Fly Screen and the Memo Van Swing Arm was an absolute pleasure.Informative helpful and knowledgeable team.All I can say is that th... Ver mais
A empresa respondeu
After waiting 2 weeks for an item (Thule roof tensioner) which was advertised as 3 - 5 working days the item arrived with a broken fixing. Phoned LETANG and was told to email picture of broken fixing... Ver mais
Detalhes da empresa
Escrito pela empresa
We are the new electrical generation who have been born into an age where vehicles and Transportation has been greatly advanced in mechanical and technological improvements, also in that same space of time vehicles incorporating electrical technology has had a phenomenal improvement in the industry and most vehicle on UK roads have an important electrical aspect to them. We cover a large area of southwest such as: Bath and District Area Bristol and District Area Wales
Informações de contato
Unit 4, Ridgeway industrial centre, BS5 7EY, Bristol, Reino Unido
- 07407221667
- Letangautoelectrics@gmail.com
- letang-auto-electrical-vehicle-parts.co.uk
3,9
Muito Bom
604 avaliações
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Respondeu a 36% das avaliações negativas
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Resposta da Letang Auto Electrical Vehicle Parts LTD
Many thanks
You sent me the wrong light and still…
You sent me the wrong light and still haven’t replied to my message about it !
4 de julho de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
Customer received the correct item then states the order is incorrect we have asked him to return it for a full refund and we are still waiting
Resposta da Letang Auto Electrical Vehicle Parts LTD
Many thanks
Fantastic Company with a brilliant OWNER
I bought an awning last week and took my trailer for fitting on Friday. These guys are amazing. Dan is a total pro. Great pricing and fitting service. Really good communication. Brilliant customer service all around really. Would highly recommend.
13 de junho de 2025
Avaliação não solicitada
Resposta da Letang Auto Electrical Vehicle Parts LTD
Many thanks and all the very best.
AVOID AT ALL COSTS.
AVOID AT ALL COSTS.
Letang Auto Electrical Vehicle Parts sold me a skylight on Friday, their website states 4 hr collection time.
They did not bother to notify me that the item was not in stock and would be available for collection on Monday instead.
I emailed, understandably frustrated and upset that nobody had bothered to contact me. I got a blunt response about the item not being in stock. They then ignored my subsequent emails.
I waited all weekend and contact them on Monday morning, again unsurprisingly frustrated and upset at their lack of contact and communication. The OWNER of the store decided to have a go at me for being upset about his stores lack of communication and then made fun of my name, mispronouncing it on purpose. He also told me that I should call back and speak to his manager, when he is the owner.. which is a bit weird.
They also threatened to cancel my order because I was unhappy with the way they were handling this.
The owner acts like a child, there is 0 customer service. Would avoid at all costs. At the end of the phone call, I ended up telling the owner to F off because he was threatening to 'publish my infomation'.
13 de junho de 2025
Avaliação não solicitada
Resposta da Letang Auto Electrical Vehicle Parts LTD
All listed items for same-day collection are stock items.
Stock location: Stock is held in two warehouses.
Deliveries to Bristol outlet: Deliveries from the warehouses to your Bristol outlet occur twice a week.
Customer communication: The customer was advised of the delivery schedule.
Customer behavior: Despite being informed, the customer became extremely rude via telephone and emails, exhibiting threatening behavior and verbal abuse.
Policy on collections: Your listing clearly states that orders for collections are usually ready within 4 hours.
Initial request: The customer initially stated the order was to be delivered.
Order cancellation: Due to the extreme threatening behavior and verbal abuse, you had no choice but to cancel the order.
Reason for cancellation: The order was cancelled because such behavior towards staff members is not tolerated.
Company goal: Our aim is to keep all customers happy with all inquiries and purchases.
Resposta da Letang Auto Electrical Vehicle Parts LTD
many thanks for this
Resposta da Letang Auto Electrical Vehicle Parts LTD
many many thanks
Very helpful
Very helpful, nice to talk to a real person! Goods arrived as promised, yet to use but everything looks good so fingers crossed.
2 de junho de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
Great news, all the very best
Website easy to navigate
Website easy to navigate, good choice of the required lock sets, sensible pricing and quick delivery.
9 de junho de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
Glad to hear your happy with your new purchase.
Resposta da Letang Auto Electrical Vehicle Parts LTD
Glad to hear this, thanks and all the best
Resposta da Letang Auto Electrical Vehicle Parts LTD
Many thanks hope to see you visit us again soon
Still waiting on couple of things and…
Still waiting on couple of things and packing was poor
3 de junho de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
We have apologised for this delay for part of the order via the courier services used as they have misplaced the parcel but have offered for a next day delivery service for our customer, hoping all goes well so they can be satisfied after the slight delay.
Competitively priced and fast delivery!
29 de maio de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
Many many thanks as we aim to continue offering this service
Resposta da Letang Auto Electrical Vehicle Parts LTD
Many many thanks as we aim to continue offering this service
Resposta da Letang Auto Electrical Vehicle Parts LTD
Good to hear this all the best.
Great company, great product
From finding the parts I didn't think I'd find to asking questions via email and the following phone call to a REAL person ,this has been a superb experience, the kit is self comes as complete as you'd ever want ,with all the bits to get the job done ,SUPERB thanks
7 de maio de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
Many thanks, hope you continue to shop with us again
Great to deal with
Great to deal with. Very accommodating. Helped me replace my van fridge. Fully recommended
2 de maio de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
many thanks it was a pleasure in doing so, hope to see you again soon
Best customer service
Honestly the best customer service I think I've ever experienced.
7 de abril de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
Many thanks for this review, we aim to offer the best customer services to all enquiries made and to all of our customers. many thanks
Excellent customer service
Excellent customer service, great price, fast fuss free delivery, excellent packaging. I cannot fault the product and service offered by Letang, it is first class and I would highly recommend them.
3 de abril de 2025
Resposta da Letang Auto Electrical Vehicle Parts LTD
As we aim to satisfy all of our customers we offer the best customer service along with a quick and smooth delivery service, Thanks
Ordered a van swing
Ordered a van swing, says express delivery, this must be a joke 10 days and no sign of it. Impossible to contact the retailer, via telephone, left several emails they cant be bothered to answer. Buyer beware.
16 de abril de 2025
Avaliação não solicitada
Resposta da Letang Auto Electrical Vehicle Parts LTD
This customer ordered in with us and was advised that the item had to be ordered in, due to the public Easter bank holiday there had been a delay with all orders and deliveries, we were open on the Good Friday, and only closed on the Easter Monday as we do not open on the weekends, our lines are open during our opening hours, yet still no complaints from any of our customers regarding any issues in getting in touch. We have received one email from this customer as he had been kept up to date so much up to date that when he enquired this morning at 10:30am and advised that there is still a delay as the warehouse team were still slightly behind as the order is sent directly from the supplier, we offered a Saturday delivery for them for 26/04/2025 This customer just thanked us for having this sorted for them then leaves a 1 star review not too sure why they would do this
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