Letsliveitup Avaliações 77

O TrustScore é 2.5 de um total de 5

2,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I truly appreciated a quick and honest response from the company after reaching out regarding my late shipment. The company immediately reordered and sent my product; it took only 4 days. Initially... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I submitted a request for refund on two orders of Super Green powder affected by the Salmonella contamination recall in January. Three months later, I am still waiting for my refund. I contacted Livei... Ver mais

Avaliado com 1 de um total de 5 estrelas

Please be careful when dealing with this company! The product is good but their customer service is not 1. they would not refund a duplicate order 2.It was sent back,and they would'nt acknowledge it 3... Ver mais

Avaliado com 5 de um total de 5 estrelas

I look forward to drinking my LiveItUp every morning. It starts my day off right knowing that I’m hydrating and feeding my bod with my daily nutrient need. Not to mention it tastes way better than AG1... Ver mais


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

77 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 1 de um total de 5 estrelas

Does not reply in a timely manner during this serious issue

I submitted all the required info for the refund in the first day of the recall notification. It has now been over 4 weeks with no response other than blanket emails excusing why they haven't responded. In one month, they should have processed day one requests and beyond.

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Predatory company buyer beware

Company autoenrolled me in a subscription and charged me when I just did a single order to try their product. I reached out to cancel when they sent me an order confirmation. And hour after the confirmation email they shipped, they ignored my cancellation emailfor 3 days, and then said since I didnt cancel 24 hours prior to shipment. Predatory.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Dan, we’re sorry to hear about your experience and understand how frustrating that is. Our subscription terms, including the 24-hour processing window, are disclosed at checkout. That said, we recognize the timing around order confirmation and shipment can move quickly. We would appreciate the opportunity to review your order directly and see how we can help. Please reach out to us at support@letsliveitup.com so we can personally assist you.

Avaliado com 1 de um total de 5 estrelas

LIVEITUP SUPER GREENS CAUSES SALMONELLA…

LIVEITUP SUPER GREENS CAUSES SALMONELLA AND EVEN THOUGH THEIR WAS A RECALL AND I HAVE PROVIDED ALL LOT NUMBERS AND Expiration dates the company is not professional whatsoever. I finally sent them an email saying they have until February 28, 2026 to refund immediately for three bags...................A company that is very questionable at best. Donna Wormser

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Donna, thank you for taking the time to share your experience. We’re very sorry for the frustration this has caused. We can confirm that your inquiry has been received and that our customer service team has responded to you directly. As a small team, we work carefully to address every recall request, and we truly appreciate your patience as we processed a high volume of submissions. Please check your email for our response, and feel free to contact us at recall@artofenso.com if you need any additional support.

Avaliado com 3 de um total de 5 estrelas

At first it was great

At first it was great! Now it seems to upset my stomach. Less than other brands. I was hoping to find one that didn't bother me at all.
The flavor is really good and I enjoy my daily drink.
I'm mixing 1 scope with about 20 ou of water.

31 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They sold me a 2 month supply of…

They sold me a 2 month supply of salmonella infested live it up super greens and refuse to refund me my money even after submitting the recall forms. If I were to consume it when I received it prior to the recall notification I probably would have gotten extremely sick. Their customer service is atrocious and I will likely have to do a cc chargeback as they refuse to refund me

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Gennadiy, we appreciate you sharing this feedback and are sorry to hear about your experience. We want to confirm your message has been received and our customer service team has followed up with you directly. We understand the recall process has taken longer than expected, and our team is working diligently through each request. Please check your email for next steps, or reach us anytime at recall@artofenso.com for further assistance.

Avaliado com 1 de um total de 5 estrelas

These guys are the WORST

These guys are the WORST! I was a subscriber with multiple purchases. All my products were recalled (after I’d already gotten sick) for salmonella. I’ve jumped through multiple hoops for several weeks and still can’t even get an ESTIMATE for how long my refund might take. I truly hope this puts them out of business.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Andrew, we’re very sorry to hear about your experience and appreciate you taking the time to leave this review. We can confirm your inquiry has been received and our customer service team has responded directly. As a small team managing a large number of recall-related requests, response and refund timelines have unfortunately taken some time. We truly appreciate your patience, and please check your email for our follow-up. You can also contact us at recall@artofenso.com if you'd like us to resend the follow-up or need further support.

Avaliado com 1 de um total de 5 estrelas

HORRIBLE HORRIBLE HORRIBLE...my…

HORRIBLE HORRIBLE HORRIBLE...my LiveItUp subscription was one of the ones hit by their nationwide Salmonella recall. I immediately stopped the product, and they sent me an email on 1/15/2026 where I could get a refund or a replacement bag. I submitted a picture of my lot number (they required) on my bag along with expiration date, and was told I would get a refund. Well, that was 24 days ago! They STILL will not issue my refund. I have filed a complaint with the BBB and see I am not alone. LiveItUP has also deceptively removed the ability to leave a review on their website, however they leave up ALL of these AMAZING and GLOWING reviews of a product that has since been recalled due to salmonella poisoning.
UPDATE: as of this morning, 2/10/2026, LiveItUp has fully refunded my faulty product and honored my subscription cancellation.
I do understand that they most likely received a massive amount of inquiries, however in the future i would encourage them to dedicate more resources to communicating with clients and processing refunds sooner. Thank you

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Chris, thank you for sharing your experience and for providing an update. We’re sorry for the frustration this caused. We can confirm your message was received and our customer service team followed up with you directly. As a small team, we worked carefully through an extremely high volume of recall submissions, and we truly appreciate your patience and understanding throughout the process. Please don’t hesitate to reach out at recall@artofenso.com if you need anything further.

Avaliado com 2 de um total de 5 estrelas

The Worst Customer Service

We purchased four bags of Live It Up Supergreens. After using one bag, they were all recalled for possible salmonella poisoning. The product tasted fine, but the poor customer service has me giving a one-star review. They do not respond to emails, and it's been several weeks since we did all the paperwork for the recall. I've tried to contact them through their contact page, but I get no response. I believe good customer service is more important than the products themselves. If you can't contact anyone, and they don't care enough to respond, then I prefer to take my business elsewhere.

Update a week later: After this poor review I left for Letsliveitup, I received an email from them. They apologized for my frustration and their lack of response. They had been overwhelmed by the recall response, which I understand. But it took a poor review to get their attention. They did refund our money, so I appreciate that. And I feel bad that their reputation is taking a hit due to the Salmonella recall issue. However, this proves that it takes the squeaky wheel to get attention.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Jennifer, thank you for taking the time to share this feedback. We’re very sorry for the frustration caused by the delay in communication. We can confirm your inquiry has been received and our customer service team has responded to you directly. As a small team, we’ve been working as quickly and thoughtfully as possible through a large number of recall-related refund requests. Please check your email for our response, and feel free to reach us at recall@artofenso.com if you need further assistance.

Avaliado com 5 de um total de 5 estrelas

Clean Hydration That Actually Tastes Good

I've cycled through my fair share of electrolyte powders over the years, LMNT, Liquid I.V., Nuun, and I honestly didn't expect much when I first tried Live It Up Vital Minerals at the start of 2026. But over the last month I've been pleasantly surprised and finally ready to share. Here's why:

The taste is unreal. Most hydration products fall into one of two camps: overly salty or artificially sweet. LMNT, for example, packs 1,000mg of sodium per serving, and no matter how much citrus flavoring they add, you can't escape that heavy salt hit. Liquid I.V. swings the other way with loads of added sugar. Vital Minerals somehow nails the balance, it's light and genuinely enjoyable to drink. The monk fruit and stevia blend gives it just enough sweetness without any of that chemical aftertaste you get from artificial sweeteners.

The ingredients are clean, like, actually clean. The formula is built around coconut water powder and sea salt as its electrolyte base, plus vitamin C (most brands skip this), calcium, sodium, and potassium.

Now let's talk price. This is where Live It Up really separates itself. A subscription brings the cost down to roughly $0.99 per serving. Compare that to LMNT at $1.30–$1.50 per serving, or Liquid I.V. at a similar price point but with a bunch of added sugar and questionable fillers. You're getting better ingredients, better taste, and a better price.

Bottom line: It's become a non-negotiable part of my daily routine, and I'd recommend it to anyone looking to upgrade their hydration game without breaking the bank.

2 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really enjoying vital minerals

I tried the vital minerals recently and really like it. Tastes better than liquid iv and no sugars or additives. I hated how when I was dehydrated, every product I tried on the market also came with a bunch of BS - sugar, artificial sweetener...all crap I don't want in my body!

26 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hydration Packets FTW 👍🏻

I started using Live It Up’s hydration packets a few months ago and have been loving them! I am a runner and drink electrolytes almost daily to supplement my hydration both during and outside of training and these have been great. I’ve tried a ton of electrolytes over the last few years and am loving the taste and natural ingredients! I’m usually a citrus fan but both flavors have been a hit.

5 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All natural product, affordable and tastes great

Two words. All natural. Live It Up is one of the only brand's I know that has all natural ingredients, with not added sugar or synthetic additives. I care about my health, which is why I started using the product. I stayed with the brand because it tasted great! Good for you and doesn't taste bad? Sign. Me. Up.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Zero Response for Recall

Extremely disappointing experience with Live It Up Greens. Following the salmonella outbreak and FDA recall, I attempted to contact the company multiple times to request a refund. I have received no response.

A recall requires transparency and prompt customer support. The lack of communication here is unacceptable. I will not be purchasing again and have canceled my subscription.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Thank you for taking the time to share your experience. We’re sorry for the frustration this caused. We can confirm your inquiry has been received and our customer service team has responded directly. As a small team working through an unprecedented number of recall-related requests, our response times were delayed, but we worked carefully to ensure every customer was supported. Please check your email for next steps, or contact us at recall@artofenso.com if you need further assistance.

Avaliado com 1 de um total de 5 estrelas

Company recalled their product due to…

Company recalled their product due to salmonella and now won't reach out or communicate with any of their customers or respond to any emails and have disabled their live chat. Subscription cancelled.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Nikki, we’re sorry to hear about your experience and appreciate you sharing this feedback. We can confirm your message has been received and that our customer service team has followed up with you directly. While we understand the delays were frustrating, our small team has been working hard to inform our customers and respond as quickly as possible to every recall inquiry. Please check your email for our response, and feel free to reach out at recall@artofenso.com if you need additional help.

Avaliado com 1 de um total de 5 estrelas

Slick website

Slick website, easy to log in, product made me extremely sick

Edit: after posting this here, my initially denied refund request was processed. I had ordered product during a time that they were selling a batch they eventually recalled. The recall was months later and I did not have the package still, because I threw it in the trash after it made me extremely gastrically ill.

I’m glad they made it right but I’m annoyed I had to publicly shame them about it.

7 de abril de 2025
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Austin, we’re very concerned to hear this. Customer health and safety are our highest priorities, which is why we initiated the voluntary recall immediately upon identifying the potential issue. If you experienced illness, we encourage you to consult a healthcare provider. Please contact us at support@letsliveitup.com so we can gather more information and support you appropriately.

Avaliado com 1 de um total de 5 estrelas

Horrible company.

Zero customer service regarding the recent Salmonella outbreak. They have no phone number or email address on the website, and the chat is disabled. Their idea of customer support is automated Ai responses.

A voluntary recall for Salmonella, and I have to fill out a form to get a refund? Really? Do better. Subscription cancelled.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Jared, thank you for taking the time to leave this review. We’re sorry for the frustration this caused. We can confirm your inquiry has been received and our customer service team has responded directly. As a small team, we implemented the recall form to carefully process each affected request, though we understand the timeline was longer than expected. Please check your email for our follow-up, or contact us at recall@artofenso.com if you need further assistance.

Avaliado com 1 de um total de 5 estrelas

I am beyond disappointed with Live it…

I am beyond disappointed with Live it Up. The recent recall for possible Salmonella contamination covers products sold throughout essentially all of 2025, meaning this issue went undetected for an incredibly long time while customers continued consuming the product daily.

I personally had been taking this product almost every day since early 2025, trusting the company’s marketing around being “clean,” “organic,” and health-focused. Multiple bags I still had in my possession fall within the recalled lot ranges, and many of my prior orders had already been consumed before the recall was ever announced.

A recall lasting this long clearly points to major quality control, supplier oversight, and testing failures. For a company selling a health supplement and charging premium prices based on trust and purity claims, this is unacceptable.

Even worse, customer service responses have been largely generic and unhelpful when asking for clarity around older orders that cannot be verified due to discarded packaging. There has been little accountability or transparency during a serious food safety issue.

I have canceled my subscription and will not be purchasing from this company again. I strongly encourage anyone considering this product to carefully review the recall details and think twice before trusting this brand with their health.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

We sincerely apologize for the concern and disappointment this recall has caused. Thank you for taking time to share this review. During this time, we’re carefully reevaluating our supply chain and production process to ensure that when Super Greens returns, it meets the highest standards of quality and safety customers like you expect from us. If you have remaining questions about past orders, please contact support@letsliveitup.com so we can review your account individually.

Avaliado com 1 de um total de 5 estrelas

Customer service is a joke

Customer service is a joke. I responded to their current recall notice and twice they didn't bother reading the email. Instead, they sent the same canned response twice paying absolutely no heed to my concerns. I've canceled my subscription. If they don't care about my health as they claim they do I will no longer support their company. Buyer beware. They don't care about your health, just their bottom line.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Letsliveitup

Resposta da Letsliveitup

Jackie, we appreciate you sharing this feedback and are sorry to hear about your experience. We want to confirm your message has been received and our customer service team has followed up directly. During the recall, our team managed an extremely high volume of inquiries, and while we used templated responses to respond quickly, we understand it may not have addressed your concerns fully. Please check your email for our response, or reach out at recall@artofenso.com if you need additional support.

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