Purchased 22 games from the so far, and I've just had it. - Eternal delays. - Some releases are god awful. Faded colours that's worse than the original release from 30 years ago. - Maintain that... Ver mais
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Veja o que dizem as avaliações
I preordered Raidou last year. I thought 250 was an effin' robbery, but the figurine looked so GOOD; it looked as if it came out of the game itself. I love Raidou, and I never would've forgiven myself... Ver mais
Purchased the DOOM + DOOM II Event Exclusive (Limited Run Games #44) - for Xbox Series X. The plastic cover is very low quality so the colour of the sleeve beneath it does not match the photo in th... Ver mais
I ordered a special edition of hi fi rush. The initial order was lost, as a UK buyer using evri seems bad for specialized items. Put in an email to lrg and they sent a replacement pretty sharply. Good... Ver mais
Detalhes da empresa
Escrito pela empresa
Limited Run Games is a premium publisher of physical games. We bring your favorite digital releases to life across modern platforms like Nintendo Switch and PlayStation, along with classic and retro hardware - plus soundtracks and Collector’s Editions built for people who still care about having the real thing on their shelf. Since 2015, we’ve released over 1,000 titles and worked with partners ranging from niche indies to legacy names like Konami and LucasArts. We’re proud of that history - and we’re also serious about raising the bar on communication, reliability, and quality as we move forward. Our motto stays the same: Forever Physical.
Informações de contato
3402 Apex Peakway, 27502, Apex, Estados Unidos
- support@limitedrungames.com
- limitedrungames.com
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Ausgezeichneter Service und schnelle Lösung!
Leider gab es Probleme mit der Lieferung, da DHL mich nicht benachrichtigt hat und das Paket zurück in die USA ging. Doch der Kundensupport hat sich direkt um einen neuen Versand gekümmert. Besonders Mikey, mit dem ich geschrieben habe, hat unglaublich schnell reagiert und war dabei super freundlich und hilfsbereit. So ein kompetenter und freundlicher Service ist leider nicht mehr selbstverständlich – ich kann Limitedrungames uneingeschränkt weiterempfehlen.
Do better
Honestly the only this company has going for them is they print physical games. The fear of missing out is ridiculous and thats how they keep their customers. Wait times sucks, shipping is over priced. Customer service is honestly mediocre its not the worst but its not good either.
What a silly business
How are they in business? No idea. I ordered two copies of a game and they sent me one. When I talked with them about it, they made it sound as if my claim was awfully suspicious.
I did a chargeback with my card company, and they told me that's not what chargebacks are for, and that if I did it again they would block me from future purchases.
They did send me a second copy of the game, but they are rude and emotional.
Products of great quality. Long delivery times...
In the end all of the products (game + several merch items) I received (today) were of great quality. However, it took quite a bit of time before they arrived. Roughly 15 months due too several delays. It was all well worth the wait though.
I can only recommend LRG based on this one experience. If I come across a classic game that I need to have physically I won't hesitate to purchase again.
Great
Great company. Recent experience not good as my copy of Animal Well for Switch got lost in transit when in the UK (Evri courier). Obviously this is not Limited Run's fault and both Matt and Jason from customer service responded very quickly in helping address the issue. Don't let the negative reviews put you off. They may be slow at times, but their products and customer service is great.
Empresa nada seria son unos INCOMPETENTES
Empresa nada seria son unos INCOMPETENTES , después de dejarme más de 600€ en reservas y pagar el TOTAL de los artículos, pasados los meses y cuando tenías que enviar el primero de los artículos me haces una devolución parcial del total! Diciéndome que creen que la compra es fraude! Si esta pagado ¿porque anulan la compra pasados meses? Y el resto de mi dinero? Unos ladrones y sin vergüenzas! Por suerte aún estoy en periodo para poder hacer la reclamación del resto de mi dinero por paypal! Abierta la reclamación y elevado mi acaso a disputa aportando las pruebas no son capaces de contestar en PayPal, pretendiendo que para devolverme el resto de los 600€ que anule la disputa. Evidentemente no lo haré porque no me fio ni un pelo de esta empresa. Unos incompetentes. Que pretendenten hacer fraude a los usuarios y si no están familiarizados con abrir disputas via PayPal quedarse con el dinero. CUIDADO con esta empresa de dudosa legalidad!
Bestellung erneut einfach storniert von LRG
Limited Run Games kann man voll in die Tonne treten. Zum zweiten Mal wurde für eine Bestellung das Geld abgebucht und gleich wieder zurückgezahlt. Es lag jedenfalls nicht an der Deckung sondern weil ich bei einer früheren Bestellung einen Paypal Fall geöffnet habe und mir trotz mehrfacher Versuche sich zu einigen letztendlich das ganze Geld zurückgebucht wurde.
Damit das nicht nochmal passiert sollte ich eine andere Zahlungsmethode angeben. Am A*sch! Das war jedenfalls das letzte Mal das ich dort was bestelle.
Definitiv nicht zu empfehlen…sieht man ja schon 85% nur negative Bewertung spricht für sich. 🤷♂️
I ordered the Lollipop Chainsaw Repop…
I ordered the Lollipop Chainsaw Repop the day that preorders open, and here almost a month after the game comes out, guess who can’t play it. It hasn’t shipped, they do not communicate, how is it a preorder if they’re gonna ship the game to you months after it comes out. It’s not like I bought a collectors edition or a box set, it is literally just the game. Do NOT waste your time, just buy it at release.
ORDER NEVER FULFILLED
I ordered a copy of oneshot world machine edition off a third part that ordered one from you a year and a half ago. now my order is canceled because you never fulfilled that order. now I cant get mine and ones on ebay are hundreds of dollars, I cant afford that! its the only game collectors edition I wanted. this is beyond frustrating and upseting. If it wasnt possible to have fulfilled your orders in it woulda been nice to know much earlier than a year and a half in.
Don’t buy from LRG
Don’t, don’t, DON’T buy anything from Limited Run Games. Seriously. Most importantly, if you’re a software house, please don’t publish your games with LRG! Your fans probably love your work and deserve better.
Besides the ridiculous long waiting times (it took almost 2 years to get what I ordered) the quality of what they distribute is extremely low. They save money on everything, they take any possible shortcut they can (sending loose discs outside shrink wrapped collector’s editions, seriously?), they sell a very cheap product with very poor customer service at premium prices. Worse, they have very low consideration for their paying customers with genuinely no interest for them. You will just feel exploited and taken advantage of and sometimes not even get what you where hoping (and paid top money) for.
Never got my games, never heard from customer service
Wow, I really wish I had seen their Trustpilot score before ordering from them. Bought two games, a long time after that I got a message that they were on their way. No problem for me, I'm patient. But the games never arrived. And now their tracking tells me they have been already delivered *and* that they were sent back to the sender (which, you may notice, is contradictory). Wrote to their customer services multiple times, I'm being straight-out ignored - absolutely no one seems to feel responsible to sort out what happened. (I wrote them 3 months, 2 months, and 1 month ago; I never got as much as a single response.) As scammy as they come.
Ormai guardano solo il guadagno se hai…
Ormai guardano solo il guadagno se hai problemi e chiedi assistenza ti rispondono con le solite frasi di circostanza
Really improved lrg
I used to really not like limited run games, but in the last few years, they really are getting very good in my opinion.👍👍👍 What a improvement. Keep up the good work
Can't pay and support does not help.
Update,
Paid using PayPal, be fast when paying with it or PayPal will take your money but the website will not detect the payment as completed. PayPal will refund it fast (for me 15 minutes) and then you can do it again. For me that worked so I managed to pay using PayPal. Just be careful of PayPal fees and such.
Ignore the political reviews as they are from right-wing crazies.
I am unable to pay no matter what I try and what I do. Bank is not blocking anything and card is unlocked for internet and international purchases. Also have more then enough money to pay for it (accounting for 2x the worst exchange rate possible). Have not had any problems like this before when paying in USD or other currencies. Support keeps saying to try different cards and I have tried both of mine and my parters cards, none work. Both me and my partner are from Sweden and are using Swedish cards. Used different computers, different phones, on different networks, different browsers, have tried accounting for åäö, nothing works. They suggest trying PayPal but they take out an extreme fee and exchange rate compared to my bank.
Don't get your hopes up when a limited edition will release here as you might not be able to pay without extreme fees and support seems unable to find out why payments keep declining. I have asked them to investigate why I was unable to pay as my bank have not blocked anything and I had more then enough money to pay.
Nightmare for collectors...
I will just forward a response I received today..which speaks for itself.
Hey there Francis,
Thank you for reaching out to us.
While I am sorry to hear about this happening with your order, as previously touched upon we do not consider loose discs to be damages. Shrink-wrap issues would also not qualify as damages; however I do understand this to be a frustrating situation following your past reports of similar issues.
I have forwarded your feedback on this order to our appropriate teams to help improve our services for the future, and we are here if you have any questions or concerns.
All the best,
Prentice
Customer Support Specialist
Limited Run Games
They suck
They suck! Took 2 years to get my Castlevania collectors edition. All other collectors editions took over a year! My orders average over a year wait. Buy from
Play Asia instead ! They often have the same games (in English) and they are cheaper !!!! Plus they ship out right away !!!!
The only review you need Limited Run Games.
Don't waste your time, tried to pre-order a title off their website, the prices are ridiculous, and on top of that, I've read online that they aren't as legit as they seem, just google it and they do some shady things.
They are a company that makes physical copy of games, but they are overpricing their goods, I don't even thing they have license for some items, but I got no proof, they make millions of dollars in a single day, and they can't do any deals, if you search Limited Run Games shady busienss, you get the truth to this company, suggest you stay away for your own safety.
Just youtube The Truth About Limited Run Games, and also know that if you do get it you have to wait 12 months almost, and may not include all dlc and or data on the physical copy of the game.
P.S
They feed off fear of missing out on items, and uses that to make profits on extortion of their prices.
CRIMINALS!!!
CRIMINALS! CRIMINALS! CRIMINALS!!!!
Bought two games from this fraudulent company 18 months ago and still haven't received anything!
Customer service is a joke!
STAY AWAY FROM THIS CRIMINALS!!!
Still no distribution in europe.
Worthless if you're buying international
I wanted to buy the RETRO INSPIRED CONTROLLER & ARZETTE THE JEWEL OF FARAMORE BUNDLE. What do you get in this package? One plastic controller in the design of the old Philips CD-I controller. Nothing special. You also get a piece of paper with a download code for the game. That's it. Nothing else but the box.
Price to buy it? USD?$54.99.
Price to buy it from Australia? $219 AUD. The shipping costs for a light piece of plastic and a paper card costs literally MORE than 3x the price. In what way can you even justify that?
Well, I guess I miss out on that because of their terrible business practices, especially with it being limited time only.
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