LITH-TECH MOBILITY Avaliações 

I ordered over the phone, thought I needed to order the more expensive model but on me explaining my medical problems and issues I was promptly advised that I did not need the model I asked for and advised on which wheelchair I actually needed. He was right 100%. The chair itself is amazing, I certainly put it to the test by visiting Edinburgh zoo one of the most gradient hilly places in Edinburgh, made well before gradient laws came into play. I had the accessible map and on hills they advised not to go on which I obviously did and the wheelchair managed no problem. Very impressed customer.

Once again Toby came up trumps, explaining what I needed and how to find it in the online shop.
The products came by next day post, instructions top notch so all back to good order very quickly.

After being supplied the wrong battery model version for a spare and had an issue where it blew the charger they were very quick to help me sort this and replace the charger after it blew as well as battery.

They were patient with me as im autistic and struggle to process written information so we had calls and recorded videos to help with my communication needs. They have constantly been great with me whenever I call to aska question, amazing staff and service all around.

I was treated very well and all the staff were very friendly and helpful in explaining which things would help me to feel comfortable in my new wheelchair as I have to be in it all day it's very comfortable and 2of my neighbors have got one and highly recommended your place Thank-you

Very efficient in ensuring the product was suitable to my needs and very honest in reducing default international shipping charge from £100 to £25 as the item was small and lightweight.

Very professional throughout

Will was great in getting me a better chair. This is completely changed my life and made me more independent without having to rely on people pushing me. outstanding customer service. Treated with respect and kindness but not patronising. I’ve got the upgraded smart chair one and it’s great.

Nice to deal with real people

Great customer service, really quick delivery thank you so much

Replacement joystick controller
Newer controller has different charging socket than the original. Problem sorted with a small adapter cable, after small glitch with the shipping company.
All problems sorted by very helpful LITH-TECH support team using WhatsApp.

Ordered a new cushion for my husband's wheelchair.
Arrived next day, was notified by the carrier of a delivery time, well packaged. Just what was required.
You can rely on Lith-Tech for great customer service.

My wife and I spent over a month comparing reviews and specifications of folding power wheelchairs, from various companies. From our online research we concluded that it would be worth our while to arrange a demonstration with Lith-Tech.
From the start Toby was very thorough and caring. He took time to establish our requirements and physical capabilities. The demonstration covered all aspects of driving and maintaining their powerchairs with particular emphasis given to handling uneven terrain and cambers, which we were able to try for ourselves.
We feel that without Toby's help and extensive knowledge, we would not have had the confidence to choose the best powerchairs to meet our requirements. At no point during our conversation or the demonstration did we find Toby to be pushy or trying to force us into a sale.
In the relatively short time we've had our Smart chairs from Lith-Tech we've been able to regain our freedom and we continue to enjoy using them.

Thank You Message
I’ve never dealt with your company before, but when I placed my order, I was really impressed. You called me to check the proper sizes and colours, and were so helpful and friendly throughout. You talked me through everything to make sure I made the right purchase — I’ve never experienced service like it!
Thank you for all your help and the speedy delivery. I’m very happy with everything and will definitely be buying from you again. It’s a pleasure doing business with such a decent and caring company.
Kind regards,
Paul

Getting in touch was very easy, answering telephone quickly
Also, responding to a problem urgently,
It was also great, and made me feel welcome

Very helpful
Phoned to check order had arrived

I ordered the wrong handle but the Lith tech service team corrected my order and refunded the difference

Very good service and prompt delivery chair is brilliant only slight problem no white arrows on cable connectors to the motors !!

Paul our advisor was very thorough listened to our needs for electric wheelchair. My illness, my physical abilities, the weight for my 73 year old husband could lift.
Paul went through the best chair for me which was sc1 compact pro. How to put chair together, batteries, take wheels off and on to make chair lighter for lifting. How to recharge batteries, went through buttons on controller and then took me outside to teach me how to use chair up and down curbs, on tilted sidewalks. Paul was exceptionally knowledgeable and would say to anyone considering one of their chairs to definitively book an appointment and buy one. They have such varied chairs for different disabilities and for your needs. Most companies only offer you a choice of 2 chairs. This company really listens to the user and your requirements. Once you’ve decided to purchase one they make it whilst your there and you take home same day.
I would like to thank Lith-tech for changing my life and the freedom my chair gives me.

We visited Farnham for a consultation. Paul was very helpful and patient. Not at all pushy and left us for a while to make up our minds. The only downside was the weather was absolutely appalling and my wife couldn’t benefit from some of the outside tuition which would have been beneficial, especially on uneven surfaces and cambers. At the moment she is very nervous and so we are taking it very slowly but hopefully we will get there in the end. The chair is great, well built and comfortable.