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Living Well Bathrooms Avaliações 

394
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What a difference Living Well Bathrooms has made to our lives. We had our bath removed & a new walk in shower in its place. The job took just 3 days.From the onset everyone involved was really effici... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Richard is a very pleasant and hard working young man. He worked clean, tidy and professional, he kept us informed with any problems which he overcame. We are happy with the service provided and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This review is primarily about the fitting of our bathroom. The fitter who came (Dan Casey) did the most amazing job. He kept us updated at all times during the fitting and sought our opini... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very happy with our new walk in shower. Good inital survey and on completion all waste removed. Kyle Scully, the fitter was pleasant, communicative, conscientious and thorough. Patiently explainin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Reforma de Banheiros
  2. Loja de Acessórios para Banheiros
  3. Fornecedor de equipamentos para mobilidade
  4. Reformas

Escrito pela empresa

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

394 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

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4,9

Todas as avaliações

(394)

111 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We would like to say a huge thank you…

We would like to say a huge thank you to George Foster, our fitter. The company should be extremely proud to have him on their team. He was very professional, kind and thorough in everything he did.
George took the time to explain everything that he was doing. We had our bath taken out and a new shower put in which looks amazing.
Well done George
Pam & Dave Willis

29 de setembro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you Mr & Mrs Willis for this lovely feedback regarding your new walk-in shower installation, We are so pleased you were happy with the services we provided and we will be sure to pass on yoru kind comments :)

Avaliado com 5 de um total de 5 estrelas

AHM installations removed the existing…

AHM installations removed the existing bath and fitted a new shower the engineer doing the work was mike his work was very good he kept us informed when the water would be turned off.
and he cleaned up every night
unfortunately the pump was faulty and had to be replaced

2 de outubro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you for the review Brian, we are so pleased to hear you were happy with the installation of your bathroom and the AHM colleagues involved. We'll pass on your kind comments. Sorry to hear the original pump was faulty but that it was replaced swiftly by the manufacture. We hope you enjoy your new walk-in shower :)

Avaliado com 5 de um total de 5 estrelas

Dan Casey was amazing!!

Dan Casey was amazing!!! He arrived early and worked so hard removing the bath and sink and replacing them with a walk in shower and new sink. He installed wet walls to finish the bathroom off to a great standard. His work is neat and professional
Would definitely recommend this company, thank you

30 de setembro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you for this lovely review and in particular for Dan. We'll let him know how happy you are with your walk-in shower :)

Avaliado com 1 de um total de 5 estrelas

One star because there isn't a no star

The one star is because it is not possible to not give a No star rating.

AHM Installations 

An Horrendous Mistake.

2 years ago decided to renovate my Disabled Wet Room, found an AD and called AHM. The salesman seemed okay. We can do that he said, the fitter said NO can't be done (or was that didn't want to do it.)
Work started a few problems found and rectified, happy with the work.
Then came the refit,
Porcelain Sink, opened the box corner broken.
Toilet unit, opened the box unit broken.
Sink unit, opened box unit broken.
Wall unit, opened the box, the unit had fallen apart.
New sink unit fitted, Galvanised Brackets Rusty, all fitted screws also rusty, (ordinary steel not Stainless, checked with magnet). Good quality Galvanising is good for about 80 years (I worked in structural Engineering).
New painted Brackets fitted, still monitoring.
The good news the new floor fitted by an independent tradesman is okay.
After about a month toilet soft close failed, new seat fitted, which also failed, Bought my own. Cupboard hinges Rusty, Cleaned up and lacquered myself, sink overflow chrome ring, chrome came off, bought a new one.

But the biggest problem was the smell, a damp and musty smell, along with black mould spots growing on the walls & floor. The toilet unit sides now splitting at the bottom (ingress of water). Email AHM sent photos NO reply. Called in a plumber who found that the toilet cistern when flushed sent some of the water out of the cistern and into the Unit wetting the floor and sides and had probably been doing that since it was fitted, the splits in unit sides were now larger, Email AHM NO reply.

Make up your own minds but I would advise caution to anyone looking at this company.

15 de julho de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

We're sorry you feel we have let you down Mr Papworth and thank you for discussing the issues on the phone with us yesterday. As explained we did not receive the emails but we acknowledge your comments and we are investigating your claims. We will of course come back to you as soon as possible with more information.

UPDATE - as agreed with yourself we have arranged to visit your property and we hope this will produce an agreeable resolution.

UPDATE 6 Nov 2025 - Following our inspection and further discussions, we accept that there was an issue with the cistern lid not being fitted correctly during installation. The fitter responsible for this work is no longer employed by AHM Installations.

However the mould and damp issues are not directly linked to the work we carried out and we have advised further on this.

We have since offered you a gesture of goodwill relating to the cistern issue, which you have kindly accepted, and we’re pleased to bring this matter to a close.

Thank you for bringing the matter to our attention. We apologise for the error and any inconvenience caused, this is a rare incident and we remain committed to maintaining the high standards of workmanship and customer care that AHM is known for.

Avaliado com 5 de um total de 5 estrelas

Great From Start to Finish

A complete new bathroom, old one gutted and new one fitted.
Philip came and mesured up and gave us his experience for the design along with the quote.
I didnt look elsewhere because it was a very fair price.
The fitter Antony came and did the work very nice guy and proffessional.
After 3 -4 days we noticed a couple of drips which is quite normal for a new refit. I called AHM who then sent out their top Man Jason to fix within 2 days.
I really recommend this company they are so honest, professional and helpful. My neighbour needs a new bathroom same and I am proud to show her our lovely new bathroom with a great shower and recommend them to AHM.
10/10 absolutely use this company and thank you so much for the lovely new bathroom and great shower.
Regards.
Robert.

1 de setembro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you for this glowing review Robert we are blushing :) We will pass on all your lovely comments to the team involved in yor bathroom renovation, they will be so pleased :) Enjoy your new bathrom!

Avaliado com 5 de um total de 5 estrelas

Big thanks to DEAN26/

Dean who installed my Wet room was polite and such a hard workerThe work was of a high standard and of a very high standard., the finished Wet room is wonderful, i am so happy i chose AHM. A big thankyou to Dean, Nicola and all the staff at AHM.

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you Mrs Childs for y9oru feedaback. It's great to hear how happy you are with the services we provided. We hope you are enjoying your new wetroom :)

Avaliado com 5 de um total de 5 estrelas

Just had a shower unit fitted by this…

Just had a shower unit fitted by this company. It was to replace a 25 year old plastic 'Kubix' shower, that was falling to bits. From the very first chat with the sales lady at the Newham Village shopping centre sales unit, through to the finished, fitted shower, the service has been excellent. We are more than happy to recommend AHM installations.

16 de setembro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you Phil for this lovely review and feedback for our team. We are pleased to hear you were happy with our services and we'll be sure to let the team involved know. Enjoy your new shower! :)

Avaliado com 5 de um total de 5 estrelas

I have had five star treatment since my initial inquiryry

I have had five star treatment since my first enquiry earlier this year. We live in an old cottage with sloping ceilings, crooked walls, and solid floors, so we knew it would not be a straightforward operation. The surveyor, Phil Musgrave, prepared very detailed plans, and these were modified with the help of Dan Farley as they were not entirely happy with the originals owing to the shape and size of the rooms. Dan Casey started the work, and finished it earlier than the estimated time scale, except for the screen for one shower, which was the wrong size. He came back and fitted the replacement screen last night, and I cannot speak too highly of the standard of his workmanship. He worked efficiently and fast, hardly stopping for a break, and every night he cleaned up so that there was a comfortable space for us to use. There was no disruption for my 96 year old husband, and Dan made sure that everything that had been moved was replaced. He really went above and beyond what was expected, and it was a pleasure to have such an excellent and pleasant workman in our house. Very many thanks to all concerned, not forgetting Michelle at Head Office.

16 de setembro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Wowsers, what a lovely review! We are very happy to read your kind comments and praise for our team. We are blessed with such knowledgable and skilled colleagues who can make the impossible possible :) We hope you are enjoying your new bathroom and we'll pass on your kind comments to all involved.

Avaliado com 5 de um total de 5 estrelas

Wayne's outstanding work.

Craig the surveyor visited to discuss removal of bath and toilet and refit walk in shower and comfort height toilet and explained everything. Wayne the plumbers work was outstanding, installing the excellent products, he was very friendly and could not have been more helpful, thank you.
Company communications service needs attention as we had to telephone them to obtain any information throughout the process.

12 de setembro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you for the feedback Mr Maguire we are so pleased you are happy with yoru new bathroom and the service we provided. We are sorry to hear you feel we feel short rargarding communication from the office and we'd like to know more about your experience so we can address the issue you have raised regarding communications. We'll make contact with you :)

Avaliado com 5 de um total de 5 estrelas

Second to none

From the initial visit by Alan surveying the task of removing bath and installing walk in shower (without any pressure to buy) to Barry the installation engineer who couldn't do enough for us, we definitely found the right firm to carry out our wishes and make life easier for us. I would strongly recommend AHM to meet your needs.

4 de setembro de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you Jim for this lovely feedback. It's always nice to know how happy our customers are. We'll let the team know your kind comments. Enjoy your new bathroom :)

Avaliado com 5 de um total de 5 estrelas

Installation of walk in shower

The installation was carried out by Dale he was curtoius, kept to times given,explaned to us the work and schedule of work
The work carried out was first class and the result was.more than we could have imagined we aŕ so happy with the result.
We would like to thank Dale for his hard work and excellent result and the staff at AHM in progressing the order.
Thank you all best regards Alan.

22 de agosto de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you Mr Webb for the lovely review :) We're so pleased you were happy with our services and the installation and hope that you are enjoying your new bathroom :)

Avaliado com 5 de um total de 5 estrelas

The work was efficiently carried out…bathroom installation

The work was efficiently carried out and the finished bathroom excellent. the main installer Dan Casey ably assisted gave value for money

13 de agosto de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you Mr Taylor for this review. We're pleased you are so happy with the standard of work we provided and hope you are enjoying your new bathroom :)

Avaliado com 5 de um total de 5 estrelas

Bathroom update and resolution.

Bathroom update and resolution.
Just wanted to send in addition a further review to explain to any future customers how well our complaints were handled and resolved by AHM. I felt we were listened to, treated with respect and understanding. Problems were resolved and solutions found. I am very pleased to report that my mother and father now has a wonderful functioning shower room. Bearing this in mind I would be pleased to recommend this company

17 de julho de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you Lisa for taking the time to share this follow-up review. We’re truly grateful for the opportunity to put things right and are delighted to hear that your parents are now enjoying their new shower room. At AHM, we always want our customers to feel listened to and supported, so it’s reassuring to know that our team’s efforts made a positive difference. We really appreciate your kind recommendation and wish your parents many years of comfort with the new bathroom. Thanks again :)

Avaliado com 5 de um total de 5 estrelas

Our wetroom looks amazing.

Wayne, the bathroom fitter, was brilliant. He informed us what to expect, all the way through the installation and he has done an amazing job. The wetroom now looks amazing and is functional for all of the family, even the family members with mobility issues. We would definitely recommend AHM Installations to anyone that needs a new bathroom.

8 de agosto de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you for this glowing review regarding your new wet room, it so nice to hear you (and all the family) love it :) we'll be sure to let Wayne know your lovely comments too.

Avaliado com 5 de um total de 5 estrelas

Smooth process from start to finish

Smooth process from start to finish. Installation was undertaken to a high quality and we are delighted with the end result. Special mention for Dan Casey our fitter, who completed the work without issue, ahead of time and to a great quality and was very polite and considerate towards our elderly mother. Many thanks

8 de agosto de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you for this lovely review - we're so pleased we could be of service and that you were happy with our colleague Dan. We hope your mother is finding bathing easier and safer in her new bathroom :)

Avaliado com 5 de um total de 5 estrelas

Can't praise Ben the fitter high…

Can't praise Ben the fitter high enough. Polite and professional and the completed shower unit looks excellent. I had bought a portaloo as I thought I might have been without toilet facilities but it wasn't needed over the 5 days of the bathroom renovation. Big thanks to Ben who had to contend with many local roads being closed . Recommended.

24 de julho de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you Mr Gilbert for this wonderful review. So nice to hear how pleased you were with everything we provided and how Ben worked. Sorry you had to purchase a portaloo but glad you didn't have to use it - we always make sure our customers aren't left without working facilities :)

Avaliado com 5 de um total de 5 estrelas

AnAn excellent company who deliver what they promise

Staff at AHM from inception to completion were excellent. For health reasons we needed to convert a conventional bathroom into a wet room and this work was carried out by our installer Barry who was very personable, knowledgeable, friendly and competent and completed the project slightly ahead of schedule and to our complete satisfaction. He was also very tidy clearing up after each day. The price we thought seemed competitive and we would recommend this company unreservedly.

3 de agosto de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you for your lovely review. We're so pleased to hear that you were happy with the service from start to finish, and that Barry did such a great job. It's great to know the work was completed to your satisfaction and even ahead of schedule. We really appreciate your recommendation and wish you all the very best from everyone at AHM.

Avaliado com 5 de um total de 5 estrelas

Shower room to wet room.

Shower room to wet room.
The standard of planning, communication, attention to detail and work has been excellent from the initial survey to completion. Paul and Warren quickly found solutions to initial difficulties found on day one of the fitting which has led to a really great wet room.

23 de julho de 2025
Avaliação não solicitada
logotipo da Living Well Bathrooms

Resposta da Living Well Bathrooms

Thank you so much for leaving us this review, always nice to hear the lovely comments. We'll let Paul and Warren know how happy you are with your new wetroom :)

Avaliado com 5 de um total de 5 estrelas

Great Mobility Bathroom fitting…

Great Mobility Bathroom fitting experience. Dan Casey fitted our new bathroom and he did a really amazing job. He was very helpful and clean. We would highly recommend him as a fitter, he did the job brilliantly. Thank you!

28 de julho de 2025
Avaliação não solicitada
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Resposta da Living Well Bathrooms

Thank you for the review Mr Kirby! So glad to hear how happy you are our services and we hope you love your new bathroom :)

Avaliado com 5 de um total de 5 estrelas

Excellent service


Excellent service. Our fitter was quick, efficient and a very pleasant manner.

22 de julho de 2025
Avaliação não solicitada
logotipo da Living Well Bathrooms

Resposta da Living Well Bathrooms

Thank you for the feedback Mr Board, we are pleased you were happy with everything :)

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