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Mobility Plus Avaliações 1.527

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Work to replace bath with walkin shower was completed within a week including tidying up and removal of rubbish. Design is very satisfactory, bathroom fittings are of high quality and shower is a plea... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Can you show me where in writing your "assumptions" are printed inside/outside the so called contract. What right have you to destroy my loft insulation? What right have you to disable eq... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mobility Plus designed a new bathroom for me with a walk in shower and higher toilet which has made my life much easier. The two fitters were able to start work within two days of agreeing the contra... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent company, fantastic organisation from Brian, the salesman, to Luke, the surveyor, Lewis the coordinator and of course Simon the bathroom fitter. A polite, friendly chap. Extremely hard wo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Reforma de Banheiros

Sobre Mobility Plus

Escrito pela empresa

Mobility Plus, based in Redditch, United Kingdom, is a leading installer of accessible bathroom solutions in the UK, dedicated to enhancing independence and safety for individuals with mobility challenges. As a trusted name in the industry, we specialise in designing and installing walk-in baths, walk-in showers, and wet room solutions tailored to meet the unique needs of our customers. Our mission is to restore confidence and comfort in bathing, ensuring that everyone can enjoy their bathroom safely and with ease. With a commitment to quality and customer satisfaction, Mobility Plus takes pride in offering the UK s favourite range of mobility-focused bathroom products, which are both user-friendly and stylish.

Our products are thoughtfully designed to address mobility issues, featuring slip-resistant surfaces, low-entry doors, safety grab bars, and comfortable seating options. Whether you require a compact walk-in bath with therapeutic jets or a spacious wet room with ultra-low access, our solutions are crafted to blend functionality with aesthetic appeal. Most installations can be completed within a few days, minimizing disruption and allowing you to regain full use of your bathroom quickly. Backed by professional installers and a customer-centric approach, Mobility Plus ensures a seamless experience from design to completion, empowering you to bathe with confidence and independence. Visit us at www.mobility-plus.co.uk to explore our offerings and discover how we can transform your bathroom into a safe, accessible sanctuary.

Mobility Plus Bathing

Escrito pela empresa

Safe and independent bathing
Mobility Plus put the independence and safety back into bathing with a range of Walk-In Baths, Walk-In Showers and Wet Rooms. Everything we do begins with care. From the first time you get in touch, we take the time to understand what matters to you and offer support you can trust. Our team brings years of experience, but it’s the way we treat people that really sets us apart.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company, fantastic organisation from Brian, the salesman, to Luke, the surveyor, Lewis the coordinator and of course Simon the bathroom fitter. A polite, friendly chap.
Extremely hard working and so professional.He transformed my bathroom, fantastic.
Also thank you to Bill the electrician.
An all round well organised business.
Would recommend to anyone. Thank you.

27 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hi sally,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

The fitting of my new shower unit

The Company were very good, keeping me up to date with the progress of the manufacture of the bathroom fitments.
Costas, the fitter was very professional, cleaning up each day, and explaining the new shower tome

30 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello Dave,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Warm regards.

Avaliado com 5 de um total de 5 estrelas

Work to replace bath with walkin shower…

Work to replace bath with walkin shower was completed within a week including tidying up and removal of rubbish. Design is very satisfactory, bathroom fittings are of high quality and shower is a pleasure to use. The fitters were friendly and cooperative with one or two special requirements. An initial problem with activation of the drain pump was cleared up within a few days.

9 de abril de 2026
logotipo da Mobility Plus

Resposta da Mobility Plus

Greetings Gordon,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Avaliado com 5 de um total de 5 estrelas

From beginning to end it was a good experience

From beginning to end the whole experience was smooth and professional. Mike worked away with minimal disturbance and always left the house today each evening. Would highly recommend.

7 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello Lynn,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Good speedy service and a job well…

Good speedy service and a job well done. staff were friendly and helpful.

1 de maio de 2026
logotipo da Mobility Plus

Resposta da Mobility Plus

Greetings Mrs,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service right from the start sales advisor was helpful and polite explained how to alter my shower to make it more assessable did not push to make a decision there and then gave us time to talk it over, when surveyor came tweaked it a bit. Orgef the plumber arrived on time was very polite and left everything tidy when he finished for the day, Beth contacted me every day to make sure all was ok Would recommend this company to others

21 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Greetings Jenny,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

1st rate Installation with minimum…

1st rate Installation with minimum disturbance and efficient removal of rubbish.

28 de abril de 2026
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello Graham,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Safe shower for 2 pensioners

Constructive meeting beforehand-no hard sell. Excellent work by installer Chris ahead of time. Cleared up well.

7 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hey Dorothy,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Thank you again.

Avaliado com 1 de um total de 5 estrelas

"Houston, we have a problem"


Can you show me where in writing your "assumptions" are printed inside/outside the so called contract.
What right have you to destroy my loft insulation?
What right have you to disable equipment already in place and working?
What right have you to do any thing outside the contract without discussing and written permission?
What are you going to do to rectify your misdemeanours ?
Pictures are available on the Google review?
As stated earlier I will have to get another company to restore my property after a "discussion" on the solution.
Also I will forward the invoice to yourselves.
Lets hope that will be the end of the drama without any further action.
Lady Sarbac
Derby
214593

24 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mobility Plus designed a new bathroom

Mobility Plus designed a new bathroom for me with a walk in shower and higher toilet which has made my life much easier. The two fitters were able to start work within two days of agreeing the contract and completed the installation over four days, including a weekend. They were polite and friendly at all times, and kept me informed of their progress. They dealt calmly with several unexpected problems. I would highly recommend this company.

16 de abril de 2026
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello Ann,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Best wishes.

Avaliado com 1 de um total de 5 estrelas

Beware of Mobility Plus

Before I ordered a bathroom upgrade from Mob+, I told them I lived in a leasehold flat and the Landlord needed to see proof of Public Liability Insurance for all contactors working on the property before work could start. Mob+ then took my deposit of over £14,000 but could not provide the appropriate Public Liability insurance certificates. They even had the cheek to tell me the landlord was wrong and he did not need to see the certificates. I therefore was forced to cancel which I did within their Terms and Conditions using the Cooling Off period clause. This was over three weeks ago and I am still waiting for my deposit to be returned.

Please be aware what happened to me and try another company so it does not happen to you.

30 de março de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Thank you for your review. We’re sorry to hear about your experience and the concerns you’ve raised.

We would like to clarify that we do hold appropriate Public Liability Insurance and have provided our company policy. We regularly complete work in properties where there is a requirement to supply this documentation, which we are always happy to do.

However, due to GDPR regulations, we are unable to share the individual Public Liability Insurance documents of specific installers. That said, all installers working on our behalf are thoroughly vetted, and we ensure they hold the appropriate insurance required to carry out bathroom installations in line with our standards.

Regarding your cancellation, we can confirm this was received and approved on 15 April in line with the cooling-off period outlined in our Terms and Conditions. All refunds are processed within 14 days of cancellation confirmation, and your refund is scheduled to be actioned this week.

We understand your frustration and would encourage you to contact us directly if you require any further updates. We remain committed to resolving this matter promptly.

Avaliado com 5 de um total de 5 estrelas

Quality of the work

Right from ordering the new bathroom until it was complete I would recommend Mobility Plus for their service and quality. Our Plumber Richard was excellent had the job completed in a few days to a high standard, he worked hard and kept the mess down to a minimal amount, cleared up when the job was completed. He was a jolly lad and approachable when we had questions. the clean up team arrived on time and took everything away. Thank you

16 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello Aileen,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Workman worked really hard,turned up…

Workman worked really hard,turned up early each day. He was polite helpful and friendly . Bathroom looks really good and will make life that little bit easier

16 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Greetings Miss,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

New bathroom

Excellent attention from start to finish. Tyler Rodda was extremely efficient and considerate throughout the whole process, working to a high standard. The admin team with Sameer Arshad were very polite, friendly and helpful at all times. I would highly recommend this company.

17 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello R,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Walk-in shower installation

Excellent work done by the fitter Tom Graves with attention to detail resulting in an amazing walk-in shower. He was also very friendly, approachable and customer focussed. Well Done Tom.

7 de abril de 2026
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello Michael,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Your positive experience can be shared among friends and family. We'd love to serve them too.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

I am absolutely delighted with walker…

I am absolutely delighted with walker for my husband
There was a slight problem with front wheel I phoned them and Dan was above and beyond
He organised collection and new one sent out next day. Because im disabled and husband too he had it set up for us. I would have to. say these were exceptional circumstances i set the first one myself
I no doubt will be needing advanced equipment in future
Th se are the people to go to the walker is fantastic and my husband has new lease of life wonderful walker wonderful company thank you Dan
Margaret

15 de abril de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hi Margaret,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Warm regards.

Avaliado com 5 de um total de 5 estrelas

Absolutely love our new bathroom

Absolutely love our new bathroom. Finished to a high standard with great attention to detail. Couldn’t be happier.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello Kevin,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Very quick process

Very quick process, lovely workman, modern looking bathroom, perfect for our needs. Highly recommended

10 de abril de 2026
logotipo da Mobility Plus

Resposta da Mobility Plus

Greetings Jennifer,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

Well installed bathroom

Well installed bathroom, within time scale and by just one fitter - Barry Nunn, friendly, clean and efficient throughout the one week fitting.

30 de março de 2026
Avaliação não solicitada
logotipo da Mobility Plus

Resposta da Mobility Plus

Hello David,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Warm regards.

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