Lloyds Family Jewellery Avaliações 

229
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought an Emerald and Diamond ring for my wife's birthday. She was absolutely delighted with it. I went for standard delivery, it arrived by Royal Mail guaranteed 1pm delivery in a couple of days.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A stunning ruby and diamond eternity ring bought as a 40th wedding anniversary present. From ordering online I had immediate communication from the owner himself. I was a little unsure about purchasin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I wanted to buy a special aquamarine ring to mark my retirement. The choice was amazing and I enjoyed choosing the perfect one for me. From the moment I ordered a ring Matthew Lloyd made contact and k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was looking for a specific piece, a pendant, to match a pair of earrings my fiancé had. I found a very close match on the Lloyds Family Jewellery website. As the pendant was required urgently for ou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Diamond jewellery specialists since 1969, we offer expert service at every level, we endeavour to offer exceptional and personal customer service. Showcasing the best in classic and contemporary diamond and gemstone designs, our jewellery is expertly crafted and all natural while still offering the very best value.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

229 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(229)

68 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A gem of a Company

I had been searching for an understated pair of sapphire earrings, when I came across Lloyd’s website and easily found what I was looking for. The amount of product information, compared to many other companies was reassuring and helped me to assess that my chosen earrings were good value.
The transaction was easily completed and the order acknowledgement email, gave me a telephone contact in case of any queries. A further email confirmed dispatch and a date/time slot for delivery.
The earrings came in a beautiful presentation pack, complete with authenticity certificate and detailed receipt which would make a superb gift. Buying a small item of jewellery online can be daunting and I’m pleased to have found an efficient and caring family business.

15 de maio de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Thank you so much for your thoughtful review. We’re really pleased to hear that you found the perfect earrings and felt reassured throughout the process. It means a lot to us that our product information and service stood out, and we’re glad the packaging and presentation made a good impression too. Buying jewellery online can be a leap of faith, so we’re especially happy to know you felt confident with us. Thanks again for choosing us!

Avaliado com 5 de um total de 5 estrelas

Beautiful ring & packaging

Beautiful ring, exactly as I had ordered. Beautifully packaged with authenticity certificate. Well communicated throughout with purchase & delivery. Couldn’t have asked for more. Would highly recommend!

7 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great business.

Communicated a query via email and had a very quick response from Matthew.
Ordered the same day. My wife is delighted with her sapphire and diamond eternity ring.
Great business.

6 de março de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Hi Joseph, thanks so much for the great feedback. So pleased to hear you’re happy with everything. Was a pleasure 😊

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Seamless service with my purchase of ruby ear rings and pendent. The customer service was excellent. Queries I had were responded to efficiently. Ear rings arrived on time and were packaged well.

Delighted with my ear rings and would recommend Lloyds Family Jewellery.

11 de abril de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Thank you so much for your kind words! We’re thrilled to hear you’re delighted with your ruby earrings and pendant. It means a lot to know you were happy with the service and found everything smooth and efficient. We truly appreciate your recommendation and hope to welcome you back again soon!

Avaliado com 5 de um total de 5 estrelas

Just got an Eternity ring for my Wife…

Just got an Eternity ring for my Wife delivered today and she absolutely loves it. The purchasing process from beginning to end was so quick and made so much easier by the very helpful Matthew. I can't rate them highly enough and would definitely buy from again.

3 de abril de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Thank you so much for your kind words! We're thrilled to hear your wife loves the eternity ring. I’m really glad the process was smooth and easy for you. If you ever need anything in the future, we'd be more than happy to help :)

Avaliado com 5 de um total de 5 estrelas

Fantastic quality, value and buyer experience

I was nervous about making such an important purchase online, but from start to finish the experience with Lloyds Family Jewellery has been flawless. We used their WhatsApp chat function on a Saturday as my partner was measured as a half ring size. They gave their expert opinion, then searched their stock to find the best fit for him. After placing the order we received regular updates from our contact. Delivery was incredibly quick and the rings are beautiful. I can’t wait to wear them. I can highly recommend and would happily purchase from them again.

2 de abril de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Thank you so much for your lovely review! We’re so pleased to hear that you had such a positive experience with us. It’s completely understandable to feel a bit nervous when making such an important purchase, so we’re really glad we could help put your mind at ease. We like to offer that personal touch and it’s great to know that made a difference. Wishing you all the best, and we’d love to welcome you back anytime!

Avaliado com 5 de um total de 5 estrelas

My wife's ring arrived today such a…

My wife's ring arrived today such a beautiful piece of jewelry the service has been superb from the very start can't praise Lloyd's jewelry highly enough will definitely recommend them to friends and family
A very satisfied customer...

28 de março de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Hi Norman, that’s such great news thanks for letting us know. We’re so pleased you’re happy with it!

Avaliado com 5 de um total de 5 estrelas

Beautiful Jewellery - very happy customer!

I had been searching for a long time for some rings containing my daughters birthstones and then I came across Lloyds. Both rings I have purchased are beautiful. I am so happy with them. The delivery was very fast and the customer service was amazing. Will be recommending to all friends and family!

22 de março de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Thank you so much for your kind words! We’re thrilled to hear you found the perfect rings to celebrate your daughter’s birthstones. We’re so pleased you’re happy with your orders and our service 😊 We really appreciate your support and your recommendation and look forward to serving you again in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent all round!

I received my ring within 2 days of ordering. Sent Royal Mail 24 fast tracked for free. I received a personalised email confirming my order and letting me know who to contact should there be any issues or queries and another email from the same person to confirm it had been sent and when to expect it. Unbelievable service in this day and age!
Ring arrived today (Wednesday) and ordered Monday. The ring is excellent quality and value. I will be back!

19 de março de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. We always try to add a personal touch like the good old days 😊 We really appreciate your support and look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Such fantastic customer service

Such fantastic customer service, the ring was perfectly packaged, couldn’t recommend more.

14 de março de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Hi Sophie, that’s brilliant news thanks for letting us know. So pleased you’re happy with everything 😊

Avaliado com 5 de um total de 5 estrelas

Exceptional Quality, Value and customer service

Exceptional: Quality, Value and customer service. My purchase of a diamond cross necklace arrived today and is stunning.
From placing my order Matthew was only a click away to offer me any advice or help I might need which I found very helpful as my lack of IT skills are legendary !!. Having looked at numerous options I know Lloyds offer unbeatable prices. I only wish I could award them more than 5 stars. Don't hesitate to use Lloyds.
Tracy Ballantyne

10 de março de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Thank you so much Tracy! We’re so happy to hear that you love your diamond cross necklace and that our service made your experience smooth and enjoyable. It was a pleasure assisting you, and we really appreciate your kind words. Your support means the world to us, enjoy your stunning necklace!

Avaliado com 5 de um total de 5 estrelas

Outstanding service

What can I say? Matt has been amazing from the very first day. He’s truly made a woman Absolutely speechless. Would recommend anyone to buy their engagement ring or jewellery from him. He’s been amazing thank you.

1 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Hi Michael, that’s brilliant I’m glad we got that sorted for you. Thank you very much for the great review!

Avaliado com 5 de um total de 5 estrelas

So happy with my purchase

So happy with my purchase, and loved the communication from the seller, would definitely recommend Lloyd’s Family Jewellery to other people

27 de janeiro de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Hi Keely, that's great news! We're so happy you're pleased with everything 😊

Avaliado com 5 de um total de 5 estrelas

Diamond Cross

I wanted to buy a diamond cross in memory of my mum. As I've never ordered jewellery online before, I was a little nervous - but Matt of Lloyds Family Jewellers made sure I had a great experience. Communication was brilliant, delivery was smooth and of course, my diamond cross is beautiful. Already looking forward to my next purchase and I'd highly recommend

8 de janeiro de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Thanks so much for the kind words 😊 It means a lot that we could make your first online jewellery purchase a positive experience. We’re so glad you love your diamond cross, and we’re here whenever you’re ready for your next piece!

Avaliado com 5 de um total de 5 estrelas

Beautiful wedding ring

I’d just like to say a massive thank you as my wedding ring is absolutely perfect and Matthew’s customer service has been amazing. The packaging of the ring also made it extra special. The ring feels really nice and has been made really well.

16 de janeiro de 2025
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Amazing news thank you so much for the lovely review, it was a pleasure 😊

Avaliado com 5 de um total de 5 estrelas

Beautiful pieces

Matthew guided me through my choice of item and reassured me about its specifications. He explained each step of the process and provided updates when the beautiful item was shipped with next-day delivery. I am one very happy customer. Many thanks!

8 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Matthew supplied exceptional customer…

Matthew supplied exceptional customer service throughout the whole transaction and went out of his way to get a Diamond & Ruby eternity ring to me in time for Xmas despite my very late in the day order.

Everything is perfect, the jewellery, the gift packaging and customer service.

Thank you very much I will certainly be a returning customer!

24 de dezembro de 2024
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Hi Morgan, thank you very much for the lovely review. It’s very much appreciated. I’m so pleased we could get this arranged for you so close to Christmas and that you’re both happy with the ring and service 😊

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service

Absolutely fantastic service very helpful friendly people nothing was too much trouble went above and beyond.and got my ring back by christmas as promised.

18 de dezembro de 2024
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Hi Catherine that’s great news. Thanks so much for the lovely review. I’m so pleased we could get this sorted for you 😊

Avaliado com 5 de um total de 5 estrelas

Constant Communication and meeting my Need were key

I was very cautious about buying jewellery online but was immediately reassured by Matthew. His regular communication and his drive to meet my need - both the timeline and requirement - stood Lloyds Family Jewellery apart, unlike the other Companies I had approached. Although not spending a vast sum, in jewellery terms, I was made to feel as though I was his most important customer. Thank you very much.

5 de dezembro de 2024
Avaliação não solicitada
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Resposta da Lloyds Family Jewellery

Hi Colin, thank you so much for your kind words! It means a lot to hear that you felt reassured and well taken care of throughout the process. We always aim to treat every customer with the same level of attention, no matter the size of the order, so I’m really glad that came across. It was a pleasure helping you find exactly what you were looking for, and I truly appreciate you choosing us. Thanks again!

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