Longrelate Avaliações 

15
•
O TrustScore é 2 de um total de 5

2,1

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Detalhes da empresa


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

15 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 23% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(15)

15 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Leider defekt angekommen

Leider defekt angekommen. Keine gute Qualität. Langsamer Versand. Schade

25 de setembro de 2026
Avaliação não solicitada
logotipo da Longrelate

Resposta da Longrelate

Dear Anita Freitag,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@longrelate.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Attention publicité trompeuse:j'ai…

Attention publicité trompeuse:j'ai commandé un calendrier de l'avent après avoir vu une vidéo avec de belles figurines en 3D et j'ai reçu de simples pièces en plastique plat , qui ne correspondent pas du tout au produit présenté! je regrette cet achat et personne ne répond à mes mails donc j'en déduis que c'est une arnaque bien ficelée...

28 de agosto de 2026
Avaliação não solicitada
logotipo da Longrelate

Resposta da Longrelate

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@longrelate.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

Purchased Ohlins shock light

Purchased Ohlins shock light. Arrived broken however very poor quality anyway. Not representative of what was being sold. Do not buy from this company total waste of money

1 de julho de 2026
Avaliação não solicitada
logotipo da Longrelate

Resposta da Longrelate

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@longrelate.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

Do not under any circumstances order…

Do not under any circumstances order anything from this site!! It’s a scam service which will not take returns or offer any type of refund. Be warned.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Longrelate

Resposta da Longrelate

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@longrelate.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

Bought a tarot deck from them

Bought a tarot deck from them. The item I received was a totally different deck and they offered me $3 instead of replacing the deck. Will be making a dispute with PayPal.

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM! I wish I'd read these reviews first.
Bought the Ohlins Shock lamp.
Delivered broken. 3D printed crap in pieces and also clear evidence of superglue construction!
$80+ AUD complete waste of money.
DO NOT BUY ANYYHING FROM THIS COMPANY!!

14 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM

Same as others. Ordered the shock absorber lamp and received a broken 3d printed toy.

31 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TOTAL AND UTTER CRAP

Total and utter crap.
I ordered the 'Ohlins Suspension Lamp' from a Facebook ad (I really should have known better!).
The ad says that it is "Built with 6061 aluminum alloy tubing and premium materials for a sturdy, detailed finish.".
What it is actually built with is cheap 3D printed plastic - and not even well finished. It is also about half the size that you could reasonably expect based on the images.
To be clear - THIS IS TOTAL CRAP.
Contacted the supplier and they offered me $4 'compensation' for this $53 purchase. I rejected that offer. They then offered me $7 - complained again - $9 - complained again - $11 Final Offer!
Submitted a fraudulent transaction claim via PayPal and received my money back.
I should have known to check the reviews first. Stupid, stupid me!

24 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

LONGRELATE SELL NOTHING BUY CRAP

NEVER, EVER buy from this company, after a 2 month wait, what arrived was rubbish, if you though TEMU as crap, this takes crap to a whole new level. Complete con merchants, had to go though PayPal to get my money back

22 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

Scam, I wish I'd done my homework, ordered 11th June, chased an update 5th July and was sent a tracking number, by 18th July the tracking information is updated to return, and upon enquiry I received the following typical scam email "Thank you for your order inquiry.
Upon our internal review, your parcel has been returned by the shipping carrier.
We sincerely apologize for the inconvenience caused by the unsuccessful delivery and return of your shipment.
According to our service agreement with the carrier, it is their responsibility to complete the final delivery to your address.
When a parcel is returned undelivered, common reasons for this include
an incorrect, incomplete or illegible address, recipient unavailable at delivery, failed attempts to contact you, or missed pickup after a delivery notice.

The carrier will not re-deliver the package, and unclaimed parcels will be destroyed. We cannot retrieve these packages, so unclaimed items will be lost.
Note: If the tracking shows "return / return to sender", it means the package is at the local carrier's return warehouse, not ours.
To help you finally receive your items as soon as possible, we proactively offer you a re-delivery solution.
Please understand that a small re-delivery fee will be needed to cover the shipping cost of the new shipment.
Please let us know your decision at your earliest convenience—whether you’d like to proceed with re-delivery or need further clarification.
We’ll act promptly once we hear from you. Thank you for your patience and support." Steer clear

18 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware, Instagram Scam

Ordered an item off Instagram and got scammed. I ordered a Lamp that is modelled like a motorcycle shock absorber. What they sent me was a very poor imitation in cheap, 3D printed plastic. Very different from what was advertised. I've had an email from their 'support' team after reaching out to them, asking me for pictures and evidence of the product delivered. I have sent it to them but I genuinely don't expect to get anything useful from them. It all just feels like a plain old scam.

18 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam

Scam, please stay away from it. I wish I did my homework before buying from them.
Purchase 2 Ohlins suspension replica as desk light, got inundated of emails with constant postage updates. After 5 weeks waiting I complaint to the seller and a different tracking number was given but this time the box was sent locally from Perth and took like 3 days to get delivered...
The boxes were delivered damaged so the 2 item inside (they are alot smaller and bad quality as well).
Contacted the seller for a refund but no reply... now I had to escalate through PayPal to get my money back.
So please stay away, its a scam 100%

16 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What i have received is not monochrome…

What i have received is not monochrome black and white its coloured which is not what I wanted. When I sent a request to get it corrected was told I got what I had ordered even though I could show that the 2 books were completely different. Do not trust them and will not use them again

18 de junho de 2026
Avaliação não solicitada

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