LOOK OPTIC Avaliações 410

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Customer service is excellent. No waiting for days, they respond quickly and solve the problem immediately. The progressive lenses are just as good as the glasses I’ve purchased for a lot of money f... Ver mais

Avaliado com 5 de um total de 5 estrelas

There was a small issue with my order. I emailed, and got a reply *from the CEO* and an immediate fix. Look Optic sells great glasses, and just as important is run by real people, who you can actually... Ver mais

Avaliado com 5 de um total de 5 estrelas

While these did not work out for me because of the very strange script I have- I cannot get over how great this company is at customer service. I bought a pair of computer readers through their websi... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have three pair of LOOK OPTIC glasses and love them all. I recently found that one was missing some screws and LOOK was super quick with their assistance and without delay got an order for replaceme... Ver mais

Detalhes da empresa

  1. Distribuidora de óculos

Escrito pela empresa

We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

410 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

The glasses were high quality and very…

The glasses were high quality and very nice looking

12 de outubro de 2025
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Resposta da LOOK OPTIC

Hi Amanda,

We’re thrilled to hear you think your glasses are high quality and look great! Thank you for sharing your feedback.

The LOOK OPTIC Team

Avaliado com 2 de um total de 5 estrelas

Blurry lenses....

19 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Tery,
We’re sorry to hear your lenses feel blurry! Progressive lenses can take some time to adjust to, typically up to two weeks.

Proper sizing and fit are also key to ensuring clear vision, so if your frames sit too high or low, that can impact how well the lenses work. We’d be happy to walk you through a quick fit check or adjustment guide if you’d like! Please email us at hello@lookoptic.com

— The LOOK OPTIC Team

Avaliado com 2 de um total de 5 estrelas

I Can't See With Them On.

They are nice looking but I can't see out of them. I ordered 2.5 because that is what I wear in drugstore readers but it's just totally blurry.

12 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Karen,

We’re so sorry to hear that your glasses feel blurry. Progressive lenses can take some time to adjust to, typically up to two weeks.

Proper sizing and fit are also key to ensuring clear vision, so if your frames sit too high or low, that can impact how well the lenses work. We’d be happy to walk you through a quick fit check or adjustment guide if you’d like. Please email us at hello@lookoptic.com

The LOOK OPTIC Team

Avaliado com 4 de um total de 5 estrelas

I had some difficulties with…


I had some difficulties with measurements and the size descriptions. I almost ordered wide, when I am narrow. Glasses described as narrow or medium, were wider than glasses that said wide. I had to get my daughter to help me. Older lady syndrome. But the glasses are very excellent quality, look great, fit etc.

12 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Mary
,
Thank you for sharing your experience! We understand that sizing can be tricky. We’re glad you were able to find a fit that works, and we’re thrilled to hear you love the quality and style of your glasses. Your feedback is really helpful as we continue to improve our sizing guides.

The LOOK OPTIC Team

Avaliado com 2 de um total de 5 estrelas

Glasses are too wide

Glasses are too wide. They slip off my face all the time. It’s too hard to have to constantly be pushing them up. Definitely do not recommend if you have a narrow face.

Update: I am unable to return them as these were final sale.

11 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi,

We’re sorry to hear your COSMO-M glasses feel too wide. We completely understand how frustrating it can be to have to keep pushing them up.

Good news, we offer smaller frames than COSMO-M that are designed for narrower faces, so you can find a more comfortable and secure fit. We suggest exchanging for Sullivan, Keaton, and Abbey.

We’d be happy to help you pick the perfect style. Please email us at hello@lookoptic.com

The LOOK OPTIC Team

Avaliado com 5 de um total de 5 estrelas

I love the m cosmo progressives

I love the m cosmo progressives. They fit my face so well

12 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Rachel,

We’re so glad to hear that you love your M Cosmo Progressives and that they fit your face so well! Thank you for sharing your feedback.

The LOOK OPTIC Team

Avaliado com 5 de um total de 5 estrelas

Love these progressives

Love these progressives! This company is so easy to deal with too. Very responsive and a great product.

12 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Karen,

We’re so happy to hear you love your progressives! Thank you for sharing your kind words about our team- we’re thrilled you had a great experience and enjoy your new glasses.

The LOOK OPTIC Team

Avaliado com 5 de um total de 5 estrelas

I love all my reading glasses. 🤓

I love all my reading glasses!
They are lightweight, comfortable, and so many cute styles. I’ve lost count of how many I have now.
Ordering is easy, maybe too easy 😉, and the standard shipping is a reasonable amount of time.
I’m sure I will be ordering more in the future.

12 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Kelley,

We’re thrilled to hear how much you love your reading glasses! It’s wonderful to know you find them lightweight, comfortable, and stylish, and that ordering is easy and convenient. We can’t wait to help you pick out your next pair!

The LOOK OPTIC Team

Avaliado com 5 de um total de 5 estrelas

Cute glasses.

Cute glasses.. I had to send mine back as they were not the right style for me, but this company made it easy. They paid for the return.. I’d not hesitate to work with them again. Looking for another style now.

19 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Debra,

We’re glad you found our return process easy! We’re sorry the first style wasn’t the perfect fit, but we’re excited to help you find a pair you’ll love.

Thank you for your kind words and for giving us another chance!
The LOOK OPTIC Team

Avaliado com 1 de um total de 5 estrelas

Glasses must of been defective

Glasses must of been defective. I had several people try them on that are use to progressives and some who are not and they could not see. The magnification is blurred. I was looking forward to these but im not even able to wear or read in these. :(

Update: Company was extremely fast in addressing my concern. Sent back glasses and they refunded monies.

10 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Denee,

We’re sorry these glasses didn’t work out for you. Progressive lenses can take some time to adjust, but it sounds like this pair wasn’t quite right. Thank you for submitting your return.

Once we receive your return, we’ll process it promptly. We’d be happy to help you find a pair that’s a better fit in the future if you’d like!

The LOOK OPTIC Team

Avaliado com 5 de um total de 5 estrelas

I love my rose colored frames… I…

I love my rose colored frames… I accidentally got fully magnified and they made the process of exchanging them for progressive so easy… Feeling much cuter as I check out the menu and don't trip if I need to wear them walking :-)

19 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Strengths DON'T match the drugstore brands

I've chosen my reader strength by trying on drugstore readers over the years. I ordered what I currently wear and found the Look Optic lenses weaker than I need. It really only makes sense to have the powers match -- that's how most of us determine what strength works. This was a waste of my time, energy and money.

15 de outubro de 2025
logotipo da LOOK OPTIC

Resposta da LOOK OPTIC

Hi Angela,

We’re sorry to hear that your glasses didn’t feel strong enough. Our lenses are crafted differently from drugstore readers, so the same nominal strength can feel a bit different. In addition, progressives require a short adjustment period.

We understand how important it is to get the right strength, and we’d be happy to help guide you to the best option for your needs. Please feel free to email us at hello@lookoptic.com.

The LOOK OPTIC Team

Avaliado com 5 de um total de 5 estrelas

Best readers on the market!

I've purchased dozens of readers over the years, (generic and designer brand) and these are by far the lightest frames I've ever worn. I ordered the Cosmo in shiny pink and loved them, but exchanged for the Evita's in the same color because they fit my face shape better. I plan on purchasing the Laurel's next! I've even convinced my husband to get his next readers from Look Optic.

16 de outubro de 2025
Avaliado com 4 de um total de 5 estrelas

Great company- stylish quality options…

Great company- stylish quality options and great customer service. Unfortunately the acetate frames (even the smaller face version, and after at home adjustment) do not fit great on a smaller face. The smaller wire-framed are a much better fit but I have had issues w lenses popping out. Seems they may be a little too thick for the wire frame. Anyway they are all very chic so I will keep ordering hoping to find my Goldilocks “just right”.

16 de outubro de 2025

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