We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Ver mais
A empresa respondeu
This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everythin... Ver mais
The service was extremely fast, responsive and efficient. They helped me sort my order out immediately. Their service is top notch. Kudos to the whole team. 💜
A empresa respondeu
I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My issue was resolved with grace and I am pleased with that. May your company prosper by treating people kindly.
I emailed in with a problem and they were quick to fix it.
So they sent the wrong item.. they kindly “replaced it” by sending another one. However they still managed to send the wrong one and sent me a plain one? Like that’s not what I paid for, at this point it’s a waste of money for both parties, why would I want a plain one? I don’t get it.
The service was extremely fast, responsive and efficient. They helped me sort my order out immediately.
Their service is top notch. Kudos to the whole team. 💜

Resposta da Loudcup
Quick response and friendly demeanor from customer service

Resposta da Loudcup
Loudcup is awesome and the customer service is even better!

Resposta da Loudcup
Cups are a great idea! But not loud!! Not worth $30
Had a little trouble with order BUT have they ever come to the party! Sooo would recommend this cup and this company! And I will!!
I appreciate that customer service handled the matter and provided great service in resolving it.
This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everything quickly and kindly. Would deal with this company any time!!
Excellent customer service from start to finish! Great communication, kind employees and the cups are fantastic
They really listened to me and understood the situation. It was an accident upon the first use of my cup --- I was saving it for my grandson's baseball game. Fell right out of the holder and cracked.
Again .... thank you so much!
Alyssa was great to communicate with. Responded very quickly. She helped me out with my concerns. Customer service was amazing.
Wonderful customer service and the cups are loud and perfect!
Rapid response and the correct answer
I emailed the company to change the shipping address. I recieve a quick response with a resolution. I will order again

Resposta da Loudcup
I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer service team handled the situation quickly and professionally.
I really appreciated how responsive and understanding they were. It’s clear they value their customers and stand behind their service. Mistakes can happen, but what matters is how a company makes it right, and they absolutely did. I would definitely order from them again!

Resposta da Loudcup
Terrible service, I ordered a cup and it never delivered for 2 years, then when I was reminded it never showed I asked for another only for it to be delivered across the country in New Hampshire after I payed AGAIN for the shipping of the second cup.
P.s. I cannot even go back far enough to the original purchase date on this form for the date of experience. Real trouble was November of '24

Resposta da Loudcup
My order went to an old address. They replaced my order and had great customer service. I would recommend. I love companies that take their customers seriously.

Resposta da Loudcup
The customer service team was polite and worked quickly to resolve my problem.

Resposta da Loudcup
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