Loudcup Avaliações 

89
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everythin... Ver mais

Avaliado com 5 de um total de 5 estrelas

The service was extremely fast, responsive and efficient. They helped me sort my order out immediately. Their service is top notch. Kudos to the whole team. 💜

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

89 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(89)

65 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Extremely disappointed

UPDATE TO ANSWER RESPONSE. You said to reach out to you, I already did and you know I did and you said no returns and pretty much gave me an attitude. Terrible customer service!

Extremely disappointed. The cup isn't as loud as advertised, didn't even sound the same as ad. Cup is very lightweight and prone to fall over. Not sturdy at all. Everything that shines isn't always a diamond. Called the loucup to return and they said they don't accept returns.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Loudcup

Resposta da Loudcup

Hello Tammy,

Hi there,

I’m really sorry to hear about your experience, that’s definitely not what we want for our customers, and I understand how disappointing that must feel.

We’d love the opportunity to look into this further and see how we can help. Please email us directly at hello@theloudcup.com with your order number and a brief description of the issue, and our team will review your case as soon as possible.

We appreciate you taking the time to share your feedback, and we hope to make this right.

Best regards,

The LoudCup Team

Avaliado com 5 de um total de 5 estrelas

Fast response from Customer Service

I had a question about the lid closure on my loud cup and got an email response rapidly and it resolved the issue. Thank you so much for the great Customer Service. Really a rare thing in this day and age.

23 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding customer support

Had an issue with one of the 3 cups purchased, customer support was so responsive and kind even through the mayhem of the holiday season. They quickly replaced it. I would buy from them again. It has been a long time since I had such a positive experience! Stay LOUD!

30 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered 2 loud cups in Sept but they…

I ordered 2 loud cups in Sept but they got lost in the mail in transit. I reached out to LoudCups customer service and they were quick to respond. Very friendly and understanding. They got 2 more shipped out to me almost instantly. Best customer service ever.

18 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service! My fickle kid changed her mind on her color preference as soon as I completed the order. They quickly remedied it-and I am so thankful!
I can't wait to hear all of my neices and nephews playing the Loud Cup at Christmas!

18 de dezembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Bought it was shipped was lost

Bought it, was shipped, never recieved it. Was glad to have a speedy refund d but really wanted it for a Christmas present and now I dont have time to reorder, so need to find a different present.....

13 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing product and customer service

I love my loud cup!! It’s so fun. I’ve bought several for myself in my daughters club and school colors and cups for other team moms. We have a noise army! I had a reed on one of the cups rip and inquired about a replacement part. The service rep had a cup in the mail within 4 hours. I wasn’t even expecting it!! That is amazing service and a company that stands behind their product. If you’re on the fence about getting a loud cup, DO IT! They are tons of laughs.

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

LoudCups are JUNK and the CUSTOMER SERVICE IS HORRIBLE

Purchased 20 cups from Loudcup.com directly (dont ever do this). They simply failed to ship timely as their website promised. In fact, we are now two weeks post purchase and nothing. I have contacted them three times, nothing… just essentially a “wait” type response. It appears that they have a history of taking money and then not shipping their product. In some cases for months. You can find these on Amazon and get them in one day. And you will also see that the reviews indicate these are cheap. I did purchase 20 of these on Amazon directly as I wanted them for a Christmas party. They arrived in cheap plastic wrapping. They are made of cheap plastic. These are Dollar Store type cups. Certainly not work $20 each. I am returning all of them to Amazon as I cannot support a horrible company like this.

Months later, after reviews were written, they reach out asking about how to help. Just another example of how horrible this company is. I hope they are run out of business by a competitor.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Loudcup

Resposta da Loudcup

Hello Mark,

We are so sorry for the delay.
Our team is dedicated to assisting you with your order.

Please email our support team so we can resolve the concern.

We look forward to hearing from you!

LoudCup Team

Avaliado com 5 de um total de 5 estrelas

I am so thankful :)

I am so thankful :)
My loud cup broke and they are sending me a new one free to replace mine , and I am so happy and thankful best Christmas gift ever :) thank you so much for taking the time to talk to me today and help me out :)

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First Loud Cup Purchase

Made a purchase after seeing an ad for a sale that was being run. After the order was placed I reached out to customer service and received a response on the same day. Very satisfied!

8 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We got these loud cups for the moms on…

We got these loud cups for the moms on our son's hockey team. They are fantastic.They now hold hot liquid, so it's perfect for our tea and coffee.
The cup is an excellent size.
We were able to put our own branding on the cup to represent our hockey team. He even had the perfect colors of our hockey team.
The volume of these cups was perfect.It was enough sound for our boys on the ice to be able to hear us in the stands.
It also wasn't too loud to b overbearing on the crowd beside us.
I highly recommend reaching out to get your teams parents a set of these for christmas. Hockey tournaments are just starting.
You can brand them, however you like and get unique colors like your team jerseys

29 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Good-luck getting a return on a broken purchase

The cup is a cheap plastic. One of the cups didn't work. The company won't return it, unless I send a video of myself blowing into the cup. If I bought a bra and it didn't fit, I wouldn't have to send a video of myself trying it on. LOL Blowing into a cup seems very "personal". They're refusing the return.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Loudcup

Resposta da Loudcup

Hi JR!

Our apologies the cup didn't work for you.

Please reach out to us at hello@theloudcup.com so we can help you and get this resolved.

Looking forward to your reply.

Kindly,
LoudCup

Avaliado com 5 de um total de 5 estrelas

Never received order

never got order - customer service said DHL lost it but I do not think it ever got to them. Tracking shows a tracking # but no activity. They refunded me for my order so for that reason I am good with the overall experience

29 de outubro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais