We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Ver mais
A empresa respondeu
This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everythin... Ver mais
The service was extremely fast, responsive and efficient. They helped me sort my order out immediately. Their service is top notch. Kudos to the whole team. 💜
A empresa respondeu
I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I placed an order with an incorrect shipping address. I notified the Loudcup team, received a quick response and they were able to rectify my error. G

Resposta da Loudcup
We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in the best shape. I got in touch with Loudcup, told them what happened, and sent over some photos. They were super quick to get back to me and fix the problem. Their amazing customer service made everything go so smoothly, turning a potentially frustrating situation into a great one. I’m definitely planning to buy more from them in the future. Highly recommended!

Resposta da Loudcup
I ordered two in 2024. Then ordered a new one with the lid, straw lanyard, and number sticker. I am super excited!! These cups are really fun and greatly priced. I had some questions and they helped me with everything I needed and felt genuine. (You don't get stuck talking to robots) this company is great. Thank you all again!

Resposta da Loudcup
Just received loud cup and it was not was I was expecting. Feels incredibly cheap and the loud horn isn’t as loud as the online videos make it to be. I was planning on buying more for a bachelor party but after reading other negative reviews, going to skip it. Now if they created this in a stainless insulated version, I’d be all over it. I’m sure in a year or two there will be a better option. I think this product has a lot of potential but current model is not worth the hype.

Resposta da Loudcup
My question was answered quickly and the answer was very helpful.

Resposta da Loudcup
Jay was amazing. He helped me even though he was literally getting off of a plane. Had a replacement sent to me right away and I appreciate the excellent customer service and that Loudcup cares about its customers.

Resposta da Loudcup
The wrong colour was sent to me but the company handled it in an amazing way. Perfect service and we love our Loudcup!!!

Resposta da Loudcup
One of my cups arrived damaged, so I wrote in explaining it and added a photo. That was all it took.I got an email right away that a replacement was being sent.

Resposta da Loudcup
Thank you for your assistance in resolving my error. I really appreciate that you would help get me the actual color cups I thought I’d ordered. My clients will be very happy to get them in the Marlin Blue color.

Resposta da Loudcup
5/5 Stars – Outstanding Customer Service!
I recently lost the lid to my LoudCup (total user error on my part—happens way too often at tailgates). I reached out to their support team, not expecting much beyond maybe a paid replacement lid option, but they completely blew me away.
Alyssa handled my request personally and replaced the entire cup for free—no questions asked, no proof needed, no hassle whatsoever. She responded to my email the very next day, was super friendly and professional, and got everything sorted quickly.
In an age where customer service can feel so impersonal or frustrating, Alyssa and the LoudCup team made it effortless and genuinely appreciated the customer. The cup itself is already a favorite—keeps drinks ice-cold, the built-in horn is hilariously loud and perfect for games—but knowing their support is this good makes me a customer for life.
If you’re thinking about getting a LoudCup, do it. Great product + exceptional service (shoutout to Alyssa!) = unbeatable combo. Highly recommend! 🏈📣
Thanks again to Alyssa and the whole team—you guys are awesome!

Resposta da Loudcup
I love that I was able to reach out with a question. I didn't love how I was kind of talked down to, like: "as stated on our website" as I did not even realize I was ordering special order items; to even look at the terms of estimated times for shipment on special order items. I saw "low on stock" and thought there was stock to be shipped ready. BUT I was very appreciative with how quick I got a response from the support team, and they definitely answered my question! :)
Great customer service and deals
This company is absolutely amazing! I contacted customer support and they quickly responded and continued to keep in touch with me resolving my issue fast. I will be purchasing from them again and highly recommend! Customer services goes above and beyond to fix any and all issues!
Our booster club for our school soccer teams placed an order of 16oz cups for a fundraiser. The Loud Cup staff was so helpful throughout the process of design and ordering and the final product is fabulous! Can't wait to work with them again!
Had little problem, not their fault, they took care of it immediately couldn't be more satisfied.
Would LOVE FOR THEM TO MAKE A 30oz or 40oz cup with a Handel or like the trisip cups!!! That way I can take it to all the football games
I ordered a sports dad loud cup and I received a sports mom loud cup. My son is a coach to his kids teams and I thought how much fun he would have with a sports dad loud cup. But received the mom cup. The Loud cup company is going to make it right and send me what I ordered. I will definitely be ordering more loud cups. Thank you so very much.
Communication and resolution was very quick.
You have offered to resend my order.
You got back to me very quickly. Thank You
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