Louise Carter Jewelry Avaliações 634

The order took forever to ship and then never made it. The tracking shows it never left china and they delivered to somewhere on a 6th floor but dont give no address.

My address was in the united states and does not have a 6th floor. They are a Scam

Terrible company with even worse customer service. My order was placed more than a month ago and it still hasn’t arrived. Repeated complaints and no response from them. Their customer service is completely useless and no one responds. Do not waste your money on buying from this brand

if I could give zero stars I would. I did order from them a while back and received my jewelry however, within a few months it tarnished and when I contacted them about their lifetime warranty, they said it had to be within 30 days. Not quite sure how that’s lifetime. Recently, I did an order of over $200 that never arrived. I have reached out to them it took over two weeks to get a response and now they just keep saying they are shipping shows it was delivered and sending me the same message over and over essentially blaming me for not being able to locate it. Their items are from China, are shipped from China, and are unreliable. Do not shop here.

I’m extremely disappointed with my experience ordering from Louise Carter Jewelry.

I initially purchased the “7 items for $85” deal and only received 6 items—one item was completely missing from my order. Shortly after, I received a Buy One Get One Free promotion for the Caicos Beaded Bracelet, which is described and displayed as a bundle. Based on the product images and description, I reasonably assumed the bundle included three bracelets, yet my original order arrived with only one bracelet.

When I saw the BOGO promotion, I placed a second order thinking it would allow me to receive the remaining bracelets and complete the bundle as advertised. Unfortunately, that order also arrived with only one additional bracelet. To make matters worse, the first bracelet was shipped in the wrong size, leaving me with two bracelets in different sizes, which is unusable.

I understand these are first-world problems, but my frustration stems from what feels like misleading advertising and poor order fulfillment. I ultimately paid far more than I am comfortable with for a single bracelet, based on product descriptions and images that implied I was receiving more than I actually did.

What’s even more concerning is the lack of effective customer service. I doubt I am the only one experiencing these issues, and it appears that customer support does not read emails thoroughly, as I continue to receive generic responses that do not address any of my actual concerns.

Overall, this experience has been frustrating and disappointing. Good luck to anyone considering purchasing from them.

Terrible quality. 4 out of 10 products broke within 5 days. Do not buy. Straight from a Chinese factory.

Should be a 0 star option

Quality has gotten worse and shipping takes forever. Must be made in and shipped from china

Only received half of what I ordered, took 3 weeks to get delivered AND I still haven't heard anything back from their customer service despite multiple emails. TERRIBLE.

Waited for more than 1 ½ months for delivery and once arrived rings where totally fine but wearing the jewelry for 1 week, the color changed, one ring broke. Very disapointed.

I fell for the scam. Almost 30 days later, none of my packages are tracking. Zero help from their “customer service” team. Hundreds of dollars lost. Their comments are turned off on Insta which is a huge red flag. No customer service number. I wish the Feds would shut them down. THOUSANDS of dollars lost based on over 500…. 1 star reviews on Trust Pilot. I should have done my research before falling for their non- stop marketing posts on Insta. Do not fall for this like I did! ***** UPDATE***** I finally received my jewelry 6 weeks after I ordered it. I actually like some of the pieces but the color is off, def NOT gold... a little brassy / bright yellow for some of the pieces but a few of them are still wearable. VERY frustrating because I ordered on Black Friday after literally being marketed to EVERY DAY on Instagram. I wanted to wear the pieces during the holidays and more importantly, since I ordered 20 pieces I planned to give out at least 10 pieces as Christmas gifts. After holding onto hope that my order would arrive before Christmas.... finally, on Christmas eve I was literally SCRAMBLING, driving around from store to store to buy gifts for all of the people I planned to give the jewelry to which costed me a LOT of money. Spent over $200.00 on jewelry that didn't arrive in time for Christmas & ended up breaking the bank to buy gifts that I should NOT have had to buy on Christmas eve! If you are marketing to ppl on Black Friday, you need to be CRYSTAL clear and say "these items will NOT arrive in time for Christmas"!!!! The reason why they DONT say that is because they KNOW that it will deter people from buying & these ppl DONT care!!!! After seeing the 500 PLUS 1 star reviews on Trust pilot, you would THINK they would try to change their ways and improve their jewelry quality and shipping time - but they DONT - because they don't CARE. When I see the videos on Insta of the owner trying to act like she CARES by sending her "best clients" free gifts, it makes me SICK. Total misrepresentation. The owner is a complete fraud. Karma doesn’t play around & it will ALWAYS catch up with you.

This is all a crock of sh… they are a Chinese company posing as an American company and all the models and women claiming to have designed it are also fake. Don’t buy!!!!

It didn’t give me a working tracking number, and it took a month to arrive, but when it did, I loved the pieces, and was great for the value. I would order again.

This company shouldn't exist!!!!!!! Jewelry horrible, most of them came broken, or broke while wearing. Tarnish, specially connecting parts. Looks cheap. Customer service as horrible as their jewelry!!!!!! I should read the reviews before purchasing!!!!!! TOTALLY WAIST OF MONEY! STAY AWAY!!!!!!

Can confirm this company sells cheap and weak jewelry, 3/7 of my pieces broke within the first week of having them. 2 of them broke on the first day almost immediately out of packaging.

I’m another scam victim. No communication, no shipping number. They won’t respond to emails or send a tracking number.

Scam! Ordered a set of jewelry. Tracking number never worked, always said “unknown to unknown” once I contacted via email, received a generalized email saying they flagged my order and would reship… 10 days later… no word or updates, emailed again, and received the same generalized email. I’ve since disputed the charge on my credit card. Total Scam!

Wished I had read all the customer reviews before I let my husband purchase from them. There is no phone number to call for customer service, and no response when you email them. DO NOT BE FOOLED LIKE WE WERE!!!

Trash company with trash jewelry I had to dispute the charges via my credit card this company is allowed to by shop to operate as a scam and I will no longer use Shop with they have too many issues with the merchants this is by far the worst ever scam they try to tell they are US based by have international number then tell you that the order is picked so they cant cancel which is not true and in Florida not ok so it doesn’t matter where they’re from. This is a scam company like most on Shop so stay away from them and Shop pay

The color of the “gold colored” jewelry is off. It is so different looking than my actual gold kt. Jewelry. It is more brass looking than gold.

I received an email asking how I liked their product. I still haven't received my order after almost 6 weeks. Tried to get hold of the company to say I have not received the order why am I being asked about my satisfaction. No reply AT ALL!! I am sure I just threw my $$$ away.

Deceptive photoshopped images of products compared to what was received. Shipping took one month despite no warning that they ship from CHINA. Buyer responsible for paging for return shipping to CHINA yet they don’t tell you what the address is or how much it costs. Then, only after they receive your returned item they then decide how your get a refund- back to original payment or to store credit. That should not be their discretion! Why would I pay money to send back this useless crap to get store credit for more useless crap? Great marketing on instagram had me fooled. This is the ugliest jewelry I’ve ever bought. I thought $115 was a bargain for a few prices but this was highway robbery. The quality of Walmart, Claire’s or forever21 $5 jewelry is superior to this crap. Avoid at all costs.