I received my order which was the Italian leopard “2 in 1” print hooded top in grey the details are below to order SKU: TP002533-20342-leopard. One of the most comfiest jumper tops I’ve ever had I’m i... Ver mais
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Veja o que dizem as avaliações
They refunded my item with no explanation as to why they cancelled my order.. Odd.. Reply received today 21 March 2023.. 8 months after I posted review ..requesting contacts details and they will... Ver mais
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So impressed with how quickly I received my item. As I’m now returning back to working in the office part time I needed to get some more workwear. I chose the Italian plain oversized top in black... Ver mais
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Ordered 4 face masks, which arrived quickly. Two were high quality but two were very poor - single layer and very flimsy. I immediately emailed the company who replied straightaway and said they wou... Ver mais
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Detalhes da empresa
- Loja de Roupas
- Loja de roupas desportivas
- Loja de Acessórios de Moda
- Joalheria
- Loja de roupas Plus Size
- Loja de Calçados
Sobre Love My Fashions
Escrito pela empresa
Love My Fashions, a family-run business in Birmingham, UK, brings you high-quality, stylish clothing for women and men, including Italian-made plus-size lagenlook. From casual to formal and all-season styles, we have something for everyone at great prices.
Shop now and complete your wardrobe!
Informações de contato
93 Buckingham Street, Hockley, B19 3JB, Birmingham, Reino Unido
- +447445569695
- sales@lovemyfashions.com
- lovemyfashions.com
4,2
Muito Bom
237 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
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Always loved any clothes from here
Always loved any clothes from here , good plus sizes , material great , never had any problems with anything I bought , most materials are stretch , love this site ,
28 de março de 2024
Resposta da Love My Fashions
Hello Mandy,
Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you have always loved the clothes from our store. Providing a diverse range of sizes, including good plus sizes, is incredibly important to us, and we are delighted to hear about your positive experience.
Thank you once again for your kind words, and we can't wait to have the pleasure of assisting you with your future clothing needs!
Best regards.
Unfortunately I am unable to review my…
Unfortunately I am unable to review my item as I have not received it!
10 de março de 2024
Resposta da Love My Fashions
Hello Sharon,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the delay in receiving your item. We understand how frustrating it can be not to have received your purchase, and we would like to rectify this situation as soon as possible.
To assist us in resolving this issue promptly, could you please provide us with your order ID or contact details? This will enable our team to look into the matter and reach out to you directly to provide a solution.
Thank you for your patience and understanding. We apologize for any inconvenience caused and look forward to resolving this issue for you. Please provide us with the requested information, and we will reach out to you as soon as possible.
Best regards.
Great lined leggings
Great lined leggings. Now have three pairs and don't wear anything else as so warm
26 de fevereiro de 2024
Resposta da Love My Fashions
Thank you for the fantastic review! We are thrilled to hear that you love our lined leggings and that they have become your go-to choice for staying warm. Your satisfaction is our ultimate goal, and we are thrilled to have provided you with a product that meets your needs.
We look forward to serving you again in the future and providing you with exceptional products that keep you cozy and stylish!
Regards.
Refuse to respond or refund me on item sized completely wrong
Please don’t buy from this company I made a purchase back in December via Groupon for a festive dress - I’m a size Small so ordered their size 8/10 the item I got is huge realistically 12/14 possibly bigger. I told them and groupon it’s now fast approaching March and I’m still not getting anywhere. This company ignores me and Groupon kept telling me to contact them anyway until I pointed out that I did make the purchase via them and they took payment their answer is that the company will only refund me if I pay to return it or I’ll get a 25% refund to keep it. It’s the sellers responsibility to cover the cost of the return if there is an issue with the item I’m not just returning it as I changed my mind. It’s not fit for purpose. Any advice? Please be wary. I didn’t think it be this hard just to get a refund as I could not use the item I’d paid for in good faith.
27 de fevereiro de 2024
Resposta da Love My Fashions
Hello Gina,
We apologize for the inconvenience and frustration you have experienced with your recent purchase. We take customer satisfaction very seriously, and we would like to address your concerns as soon as possible.
To assist you further and resolve the issue, could you please provide us with your order ID or contact details? This will allow our team to reach out to you directly and work towards finding a solution that meets your expectations.
Our goal is to ensure that you are completely satisfied with your purchase, and we appreciate your patience and understanding while we work to resolve this matter.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused. We look forward to hearing from you soon and resolving this issue to your satisfaction.
Regards.
TOTAL LAME
1) You don't update your website, so customers like me are having to order items that are OUT of your stock. Causing the inevitable waste of time, energy and money.
2) You sent me an invoice with TWO items instead of ONE, so I've been charged 33€ in IMPORT TAX into Spain, even though the cost of the item I paid is 55€.
3) I've written you multiple times and you don't give damn. You don't service or response.
5 de janeiro de 2024
Resposta da Love My Fashions
Hello Joe,
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you have experienced with our website, invoicing, and customer service.
We understand that ordering items that are out of stock can be frustrating, and we apologize for any wasted time, energy, and money this has caused. We strive to keep our website updated with accurate stock information, and we will investigate why this discrepancy occurred in your specific case.
Regarding the issue with the invoice and import tax, we apologize for the confusion and inconvenience caused. We take responsibility for any errors in our invoicing process and will make it right. Our team will reach out to you promptly to resolve the issue and address the import tax charges.
Thank you for your understanding, and we look forward to the opportunity to regain your trust.
Best regards and warmest wishes.
Fast shipping, good product but wrong color
Overall review is positive since the shipping was super fast and the product I got (leggings) is super comfy, pattern is what I wanted and size also ok. Sadly I got a completely different colour (blue instead of grey) and for what I read in other reviews is not even the first time this is happening, they just ship the colour they want, but... I'm okay with my leggings anyway because they're comfy and affordable.
10 de janeiro de 2024
Resposta da Love My Fashions
Hello Luana,
Thank you for leaving us your honest feedback. We truly appreciate your positive overall review, highlighting the super fast shipping and the comfort of the leggings you received.
We deeply apologize for the mix-up with the color of the leggings you received. This is not the level of service and attention to detail that we strive for. We understand how frustrating this must be, especially if you have seen similar feedback from other customers.
We want to assure you that we take your feedback seriously and we will investigate this matter thoroughly to ensure it doesn't happen again in the future. Your satisfaction is our top priority, and we always aim to provide the products as described and display accurate product images.
Thank you for sharing your experience. We hope to have the opportunity to serve you again in the future and exceed your expectations.
Best regards and warmest wishes!
Resposta da Love My Fashions
Hey OMC,
Thank you for sharing your positive experience with us! We're thrilled to hear that your order was delivered on time and that you're pleased with the quality of the product.
We would be delighted to have the opportunity to serve you again in the future.
Best regards!
Quick easy really good prices found a…
Quick easy really good prices found a jumper £10 cheaper on this website
20 de outubro de 2023
Resposta da Love My Fashions
Hello Cujsack,
Thanks for taking the time to leave us a review. We're glad you were able to find a jumper at a lower price than other retailers, and we'd love to see you again in the future.
Regards.
I am really impressed by this retailer
I am really impressed by this retailer. Quickly contacted me by text and followed up with a phone call to say one of the items I had ordered and I would receive a refund. This was confirmed again today . Very happy with item received, speed of delivery and level of updates received. Excellent customer service and for this reason I will definitely return.
18 de agosto de 2023
Avaliação não solicitada
Resposta da Love My Fashions
Hi Jane,
Thanks so much for the review! We're so happy to hear that you liked our customer service and that you'll be coming back in the future.
We're always happy when we get a testimonial like this one!
Regards.
Resposta da Love My Fashions
Hi Caroline,
Thanks so much for your kind words! We're so glad you're happy with our product and service.
We look forward to seeing you again soon.
Regards.
Resposta da Love My Fashions
Hi Peta,
Thanks for the review. We appreciate your feedback and we're glad to hear that we're doing a good job. Thanks for seeing us again in the future!
Regards.
Lovely Clothes would highly recommend and buy again
I loved the two dresses I ordered exactly what I was hoping for and would buy again and highly recommend when I get complimented on them
25 de junho de 2023
Resposta da Love My Fashions
Hi Whitland,
Thank you so much for your feedback! We're so happy to hear that you liked our products, and we hope you continue to come back to us in the future.
Regards.
I was extremely pleased to get my refund sorted thank you so much
What a great experience I had here who kindly sorted the problem with my refund , thank you, there needs to be more like you who need to take a leaf out of your book having had an awful experience elsewhere with an online clothing store, thanks again
2 de junho de 2023
Resposta da Love My Fashions
Hey Helen,
Thanks so much for your kind words! It's definitely a pleasure to hear that you're satisfied with the service we provided.
We will see you again in the future!
Regards
Love my new flowery legs just a shame…
Love my new flowery legs just a shame they are a bit to expensive for my sister who sadly medically unfit to work so can’t afford them.
17 de maio de 2023
Resposta da Love My Fashions
Hi Sharon,
We understand your sister's situation regarding being unable to work, and we would like to help you out with that by giving special discount.
If you'd like to reply back with some details about your order number and contact details, please let me know and we'll be able to assist better on your concern.
Regards
Beautiful clothing that arrived very…
Beautiful clothing that arrived very fast. I am more than delighted with my purchases, and will happily use again. I recommend to all.
18 de março de 2023
Resposta da Love My Fashions
Hello Carol Williamson,
Thank you for taking the time to leave us a review! We are so glad that you were happy with your purchase, and we hope to see you again in the future.
First and last time I will order from…
First and last time I will order from this company, I’ve sent them numerous messages about a product I received and not one response absolutely no customer service
After nearly 6 weeks and finally a response to my review see below I was unable to return the infertility leggings and to me received a stock answer to my review that unfortunately I won’t be able to monitor future customers experience
14 de fevereiro de 2023
Resposta da Love My Fashions
Hi Lorna!
I'm sorry to hear that you had a problem with our customer service, but we hope you'll be able to see how we're working hard to improve. We understand that frustration can make it difficult to get in touch with us, and we're dedicated to making sure that doesn't happen again.
We've updated our system so that each member of the team will receive a message from you within 24 hours, letting them know your issue has been resolved. If you haven't heard back from us yet, please try sending us an email or phone number again—we're happy to help!
Dreadful service and did not receive the goods
Ordered two tops and the order went through only to be given a refund with no explanation. This is the second time this has happened. I contacted them to ask why but received no reply. If the items were out of stock, why don’t they just show this and not allow me to place the order. Lesson learnt, don’t waste your time or money on this company, it’s a shambles.
28 de janeiro de 2023
Resposta da Love My Fashions
Hi Sam,
We're sorry to hear that you've had a bad experience with us. We strive to deliver excellent customer service and would love to have the chance to make it right.
If you could provide us with some more information about your order and contact details, we'd be happy to look into it further.
Thanks for reaching out!
Goods recieved
I ordered some goods on 17 January ,I have just received them today 23January! I am very pleased with the quality and service.Thank you .I will certainly buy from you again.
23 de janeiro de 2023
Avaliação não solicitada
Resposta da Love My Fashions
Hi Margaret!
Thank you so much for your feedback. We're so glad to hear that you are pleased with the quality and service of our products.
We're always striving to provide the best possible customer experience for our customers, and we appreciate your positive feedback. We hope to see you again soon!
Resposta da Love My Fashions
Hello Anita,
Thanks for your review! We're so glad you love our products and services, and we appreciate you taking the time to leave feedback on Trustpilot.
I haven't received my order yet.
Good service. Now received my parcel. Expected my order sooner as I paid extra for faster delivery. That being said the postal strikes could have delayed my order.
20 de dezembro de 2022
Resposta da Love My Fashions
Hi Tracy,
Thank you for taking the time to leave such a kind review. We're so glad that you are happy with our service and we will be sure to pass this feedback on to our team!
We apologize for the delay, as we did not have any information on when your order would arrive.
Thank you so much for your patience and understanding. We look forward to serving you again soon!
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