Love To Swim Avaliações 

110
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So glad we found this swim school. Appreciate the small class sizes and that the teachers are in the water. Would defo recommend

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I booked a private 1-to-1 swim lesson with LoveToSwim for 9th July, which they rescheduled to 10th July at 6pm. I showed up at the agreed time and location -- no teacher arrived. I waited the full se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was initially recommended Love to Swim by a good friend whose daughter and son both learned to swim at the Swim School. I’ve noticed how different the kids who have been taught to swim handle them... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been incredibly impressed with this swim school! The program is well-structured, making it easy for kids to learn essential skills in a fun, supportive environment. The teacher-to-student ratio... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Escola de natação

Escrito pela empresa

Love to Swim is a family run swim school providing small group lessons for children and adults including female only and private lessons in East London


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

110 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,3

Todas as avaliações

(110)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Phenomenal swimming teaching in a…

Phenomenal swimming teaching in a compassionate way. We had Jose as our children’s swimming instructor for almost 7 years! He taught both girls from toddler to tweens. Both girls thrived in the teaching environment and are now really strong swimmers for their age. Highly recommend this swimming school and Jose.

1 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend Jose

I did 5 adult beginner lessons with Jose and was so happy with the lessons. He made me feel more comfortable and confident in the water. After 5 lessons, I learnt so much that I can swim a little (need more practice) but a massive improvement from where I started. Jose is a really nice and patient instructor. I was hesitant to book so many lessons as wasn’t sure if I’d like it but once I had one lesson, I was excited to go back. I wish I did the lessons earlier in life but better late than never!

31 de maio de 2022
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

HI Lily, definitely better late than never! We're so glad you enjoyed the lessons and made great progress. Wishing you all the best, the Love to Swim team :)

Avaliado com 5 de um total de 5 estrelas

Love to Swim is perfect!

Love to Swim have been a fantastic company at supporting my two year year old with swimming. Since we have started (it’s now been two months) there has never been an unnecessary cancellations or change of instructor. Josè has been 100% consistent and reliable, my daughter is always excited to see him every week. In fact, she does better knowing that she will be praised by him which is important for children.

I am extremely happy I came across this company as I am always trying to recommend them to others, hopefully they can expand some more!

31 de maio de 2022
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

That is so lovely to hear, thank you so much for sharing :)
We'll be sure to pass your kind words to Jose too!

Avaliado com 5 de um total de 5 estrelas

From beginner to advanced in 3months

I started my lessons as a beginner in one crown plaza and left as an advanced in 3 months. This was possible thanks to the wonderful swimming instructor Jose!
Really thankful for his time and happy to be able to swim in all different styles!

5 de maio de 2022
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Hi Raoul, That's so good to hear! Thank you so much for sharing. We wish you all the best with your swimming ;)

Avaliado com 5 de um total de 5 estrelas

Teacher Luiza

The swimming coach Luiza is an excellent teacher and you can clearly feel and see she loves kids and her role.

2 de abril de 2022
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you Kat! We'll be sure to pass your wonderful feedback to Luzia.. She'll be blown away I'm sure xx

Avaliado com 5 de um total de 5 estrelas

Great instructor

I booked my swimming class at Love to Swim Crowne Plaza Hotel last November. My swimming technic was poor and I was afraid of putting my head under the water.
After 2 beginner sessions I was advised to try the improvers team. My anxiety has quickly disappeared and my technic has rapidly improved. Jose is a fantastic instructor with a really nice personality. I am grateful for him to be patient, caring and always sharing extra useful tips.
So now I can swim!
Love to Swim Team&Jose are highly recommended!

24 de março de 2022
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

That's wonderful to hear! Thank you so much for sharing your feedback, we very much appreciate it and really pleased for the progress you have made :)

Avaliado com 5 de um total de 5 estrelas

The swim Class I took in Docklands…

The swim Class I took in Docklands Crowne Plaza with Jose was an absolute joy! I began my first swim class in Dec 2021 and have achieved my swim certificate by the end of March 2022! I can Swim!!!! Yes!!!!

I searched high and low for swim classes that were reasonable with good reviews until I come across love to swim at Docklands Crowne Plaza.

From the moment I enquired via email for swim lesson I received fast response from Lesley and with support I was booked into my first lesson.

The customer service and fast response from Lesley was always efficient! And then I was even more lucky to have one of the best teacher at Crowne Plaza Jose.

I was extremely nervous and scared of the pool but within the first lesson from the moment go, Jose made me comfortable and at ease in the water. I can’t praise Jose enough to say how confident he makes you feel in the water to help you learn how to swim. He is very encouraging and teaches you patiently making you feel safe. I had no idea in a space of few months I will be learning how to swim and this was only possible with having Jose as my swim instructor.

Jose is very welcoming and ensured I was applying the right techniques to learn to swim and as hard as it was to learn I was always motivated to come back for my next swim class because of Jose making me feel confident each time. My attendance was consistent and by end of March I can now go onto swimming on my own!

Thank you Lesley for your fantastic communication/customer service and Jose for being the best swim instructor I can ever have.

Bonus points with swimming at Crowne Plaza was having a spa experience while learning to swim as Crowne plaza is a spa pool!

24 de março de 2022
Avaliação não solicitada
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Resposta da Love To Swim

Thank you for sharing your experience, it's been a real pleasure helping you achieve your swimming goals! We wish you all the best and hopefully we'll see you again some day for a 'top up' ;)

Avaliado com 5 de um total de 5 estrelas

Nothing to complain

Nothing to complain. The teachers are super nice and my kid has fun

25 de fevereiro de 2022
Avaliação não solicitada
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Resposta da Love To Swim

Thanks Lisa! Great to hear the kids are enjoying their lessons :)

Avaliado com 5 de um total de 5 estrelas

Would definitely recommend!

I attend weekly lessons with Jane and she's such a great teacher! She's great at breaking down the technique, is patient, and is always happy to answer questions.

12 de fevereiro de 2022
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you so much for your feedback Benie, I'm sure Jane will be thrilled to bits!

Avaliado com 5 de um total de 5 estrelas

I really enjoyed my time at love to…

I really enjoyed my time at love to swim. Jane is an amazing teacher and without her patience and skills I would have learnt how to swim.
Thank you,
Neyller

7 de fevereiro de 2022
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you for your feedback Neyller, we're really pleased to hear you're now swimming!

Avaliado com 5 de um total de 5 estrelas

THE BEST SWIM PROVIDER

My 2 boys have been swimming with Love to swim for few years. My older one is nearly 7 now and has been with them since he was 3 years old! We progressed very fast and recently got accepted to Stage 6 of local swim club. He is the youngest in a swim club.
My little one joined Love to swim when he was 3. he is nearly 4 now and can swim independently without arm bands!
All instructors are supportive and professional. Our favourite instructor is Jose! He is a star! Kids love him and he genuinely loves children!
We tried different swim providers and they are the best! All classes are well structured with clear procedures of how to progress a child to the next level. I highly highly recommend them!

29 de novembro de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you so much for your lovely review! We very happy to hear your oldest is now the youngest in Stage 6 at the swimming club and wish him every success :)

Avaliado com 5 de um total de 5 estrelas

Group swimming lessons

Lesley and the team at Love to Swim were fantastic. My children loved the swimming lessons- they were fun and safe; and the organisation and communication was great.
We also saw a really supportive and inclusive attitude displayed by all the teachers and team.
Would very much recommend, especially if your child is a little anxious or has developmental differences and might find larger class sizes more challenging.

8 de novembro de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Hi Adele, thank you so much for your feedback. It really does mean a lot to hear how much your children enjoyed their lessons with us. Hopefully we'll see you all again one day :)

Avaliado com 5 de um total de 5 estrelas

Best Swimming Classes

My son who is 4 absolutely loves the lessons at the Crown Plaza with Love to Swim. The teacher Jose is excellent with the children and so enthusiastic. Delighted to see my son so happy in the water.

18 de outubro de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you so much for your lovely feedback.. We're really pleased to hear your little one is enjoying his lessons with Jose! All the best :)

Avaliado com 5 de um total de 5 estrelas

Amazing lessons

I've been having lessons with Laura at goodluck hope. I can say she really pays attention to detail and really cares about your progress. Designs exercises that are catered just for you and more than anything, she wants to see you swim. I'd 100% recommend them

13 de outubro de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you for your feedback, it really is appreciate. We're so glad you are enjoying the lessons at GLH and making great progress too!

Avaliado com 5 de um total de 5 estrelas

Excellent Teaching

i would like to thanks Love to Swim and the teacher as i took my kids for the first lesson and in half an hour they got very comfortable with the teacher as he taught them. The teacher was very professional and patient with all the kids. My son can't wait for the next lesson.

12 de outubro de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you for your feedback.. Jose has been with us for 12 years and everyone loves him! We're looking forward to seeing you next week too!

Avaliado com 1 de um total de 5 estrelas

Lower rating is not available otherwise…

Lower rating is not available otherwise I would have given that. There are so rigid they are not shifting my 5 yrs old class to next day as the kid have to go on school trip that to when slots are available on next day. They told me that the kid can miss his school trip but not the swimming class. Worst experience ever with them. Don't recommend them to anyone.

So according to you going on school trip is not an exceptional circumstances as they go on school trip often. Also, if any child is not well or having hospital NHS appointment is not exceptional. Can you please explain what are exceptional circumstances for a kid according to you?

12 de outubro de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you for your feedback. We have a no refund / no reschedule policy and this is the same for all our pupils unless there is exceptional circumstances. This information is stated upfront and you accepted these terms and conditions when you made your booking. Our policy and procedures are in place to ensure fairness and equality across our programme.

Avaliado com 1 de um total de 5 estrelas

Not the best setting

We went to the pool at Crown Plaza and our daughter was out of the pool for literally half of the class, waiting for her turn with the teacher, shaking for being cold - and complaining about it. Not surprisingly, she fell sick the day after and two weeks after that class she still has a cough. Not sure what the point is to offer children classes, if the setting is inadequate and kids then fall sick.

Went back again and same story, even with a neoprene wetsuit. Even the teacher was shaking coming out of the water this time. The classes could be good and it is a shame they use this venue. So no, I cannot recommend.

26 de setembro de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Hi there, we so sorry to hear of your daughters experience at the pool. The Crowne Plaza maintains a pool temperature of 30 degrees and an even higher air temperature. We have a maximum of 4 pupils per class for the younger children and 5 per class for the older and more able children. As per all our over feedback, the vast majority of our pupils make excellent progress and parents are very happy with the lessons. It's a shame that you have not contacted us previously or directly to resolve your concerns.

Avaliado com 5 de um total de 5 estrelas

Great classes for improvement

I signed up for this course to improve my front crawl. With only 4 in a class Jose was able to tutor each of us individually, and I felt at ease with the 3 other ladies. I could only attend 4 of the 5 classes but now feel a lot more confident in my stroke and the breathing. I just need to practice now! Thank you Jose!

23 de julho de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Thank you for taking the time to write a review Sue. We're really glad you benefited from the lessons and hope you find time to practice your new skills!

Avaliado com 5 de um total de 5 estrelas

Excellent classes

Excellent classes, my girls made huge strides in a very short space of time

13 de julho de 2021
Avaliação não solicitada
logotipo da Love To Swim

Resposta da Love To Swim

Hi Ruth, thank you for your feedback! We're so please to hear the girls are making great progress :)

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