Lr Renewables Avaliações 

89
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really pleased with the service from L & R Renewables. The whole process was straightforward and everything was explained clearly from the start. I decided to purchase their 10-year maintenance p... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Avoid. Harassed my elderly mother onto getting unnecessary maintenance contract for 15 year old solar power system, then pressured her to get unnecessary work done, even asking her if she had a power... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My inverter failed so called I L and R was told that they would have some one out in 2 days and within 2 days a young man turned up, checked the inverter and replaced it they then checked the system t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really pleased with the service from L & R Renewables. From the first conversation through to the installation, everything felt straightforward and well organised. The team were friendly, turned u... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de energia solar

Escrito pela empresa

We at L&R renewables specialise in the supply and fit of domestic renewable energy products. To see a full catalogue of our products and services please visit out website.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

89 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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4,2

Todas as avaliações

(89)

15 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Great sales experience, good value, but room for improvement in post sales support

My initial experience with LR very good. For some time had been looking at adding battery storage.

After researching a number of systems and suppliers I decided on a 14.4KW FOX system from LR. The system provided a good balance of capacity, features and cost.

LR were very helpful during the sales process, not pushy, and quick to respond to any questions and competitively priced and good reviews on Trustpilot. Based on prior experience with getting our solar installation I knew we would need DNO approval which L&R were happy to manage.

Based on all of this I went ahead and ordered the system at the end of June. I paid the deposit, provided the details needed from the DNO application. We were advised at the time the DNO applications were taking around 5 weeks, so left it with L&R.

This is where the experience became more disappointing. I provided all the needed for the DNO application and was advised it has been submitted, and that typically there came back after 5 weeks.

After 5 weeks I contacted L&R and was told that they hadn’t had anything back from the DNO, but someone would check what was happening and call me back. I never heard back.

2 weeks later I had another go, this time I contacted the DNO (UKPN) to find out what was happening, is very surprised to hear that they had no record of any application, the last application they had was from several years prior for the original solar installation.

Over the next few weeks I contact LR and the DNO multiple times and with some help from Luke at LR we had the DNO application approved, this was around 10 weeks after the original application. Between the delays in the DNO application and other issues we had the battery installed about 12 weeks after paying the deposit.
On the day of the installation everything was done very professionally and I am very happy with the end result.

Overall I would use LR again, while I know some of the delays were outside of their control there are areas where things could definitely have been improved (such as confirming/chasing receipt of the DNO application with UKPN) which would have provided a better client experience and would have significantly reduced the delays.

13 de setembro de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for taking the time to share such detailed feedback. We’re pleased to hear you were happy with the sales process, installation and final result. We’re sorry for the delays and communication issues during the DNO application process, and we appreciate your patience and constructive feedback. We’ll use this to improve our service going forward.

Avaliado com 5 de um total de 5 estrelas

Pv & Battery install

Initial contact was Liam, response time and information timely and informative.
Reasonable quote offered and site visit to check project was achievable as not straight forward.
Work scheduled shortly after.
Communication throughout good.
There were a couple of minor issues with the installation but these were remedied and compensated for.
I would recommend Liam and his team.

15 de agosto de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for your kind review! We’re really pleased to hear you were happy with the communication and service throughout the installation. We appreciate your understanding regarding the minor issues and are grateful for your recommendation of Liam and the team.

Avaliado com 2 de um total de 5 estrelas

Awaiting certification.

Awaiting certification.
I had installation done on the third date after 2 non starts. All the guys were good and to be fare were working in atrocious weather. We had a small problem but that was more to do with the givenergy battery and its software. Now system up and running , all good, that nearly three months on we still have no certificates of electrical compliance or registration of the solar system. I can't sign up to any feed in tariffs which is feeding into the grid with no recompense. I was promised in April that it was an oversight and I would recieve my " welcome pack" the next week.

3 de junho de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for your feedback. We’re pleased to hear the installation team worked hard despite the difficult weather and that your system is now running well. We apologise for the delay with your certification and registration, and understand how frustrating this must be. We’re sorry this has taken longer than expected and appreciate your patience.

Avaliado com 5 de um total de 5 estrelas

Solar panels and battery system

Solar panels and battery system
After speaking to a number of different local businesses LR we're by far the most helpful. They had the whole system installed within two days and we have been saving money ever since. Would highly recommend.

14 de maio de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for your fantastic review! We’re delighted to hear you found LR so helpful and that you’re already seeing the benefits of your new solar and battery system. We really appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

Competitive prices. Very professional.

We decided to purchase an extra Growatt battery for our existing solar system. Found LR online. Very competitive price including installation. Comms were v good. Choice of installation date was quick. They arrived on schedule. Job done and all working ok.

14 de maio de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for your great feedback. We’re pleased to hear you found our pricing competitive, communication helpful, and installation process smooth. It’s great to know your new battery is up and running well. We really appreciate your business and recommendation.

Avaliado com 5 de um total de 5 estrelas

Great Lux house battery instal

We had 9.6kwh LuxPower Greenlinx installed a few weeks ago.
I had enquired with several companies to learn about house battery options / prices. I already had solar and wanted an ev point installed at the same time.
Luke at LR was excellent and put up with my many questions, and did a great job to get a solution within my budget.
The install was done within a few weeks, all very tidy.
The Greenlinx batteries are 100% DOD and working well. We partially charge overnight and soak up excess solar during the day.
Great service from LR Renewables and have already recommended to a friend.

16 de abril de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for the fantastic feedback and recommendation. We’re delighted to hear you’re happy with the battery installation and that Luke was able to help find a solution within your budget. It’s great to know everything is working well and the installation was completed to a high standard. We really appreciate your support!

Avaliado com 5 de um total de 5 estrelas

AC Coupled Battery Storage

I contacted about 5 suppliers at first and L R Renewables were the only one that did not bombard me with pressure phone calls.
I had a load of questions and Luke answered them all for me. Install was arranged for 9.30 start but they were stuck in traffic so did not arrive until just after 10.00 but they did ring to tell me they were delayed (the usual Birmingham traffic)
When they arrived they started straight away, weather turned wet but they kept going regardless.
The installation team were an absolute pleasure to deal with (no "building site" language at all)
There were no issues as I am aware of, all completed in about 6 hours and up and running.
I would definitely use again if I need anything and would ask for the same installers
All Handover Documents e.mailed next day
Thank you to all at L R Renewables
UPDATE
I was so impressed with the savings I was getting I decided to add an additional 6kW battery. Install took about two hours without any issues

15 de maio de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for such a fantastic review and for choosing LR Renewables again. We’re delighted to hear you were happy with the communication, installation team and handover process, and it’s great to know you returned to us for an additional 6kW battery. We really appreciate your continued support!

Avaliado com 5 de um total de 5 estrelas

New Growatt 3.3 Kvh Battery Module Installation

Having had a new system installed 12 months ago, I'd determined another battery would be ideal in our system. I went to my supplier who surprised me with a ridiculously high cost for installing one. That's when I found LR Renewables. They quoted me a much more reasonable amount. I asked a lot of questions and they were prepared to answer all of them. The installation was flawless with the installers spending the time to help answer more of my questions. They even managed to provide the software settings' password which the initial installers refused to pass on to me. So to sum up: good communication (via WhatsApp, and phone calls from their engineers), they installed in the time slot they said they would, tidy installation with no fuss. I would use this company again.

10 de abril de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for your detailed review and for choosing LR Renewables. We’re delighted to hear you were happy with the communication, installation and support from our team. It’s great to know everything went smoothly and that we could answer your questions along the way. We really appreciate your recommendation and would be pleased to help again in the future.

Avaliado com 5 de um total de 5 estrelas

One year anniversary

Today is the 1 year anniversary of my 6.5 KW battery install.
My initial enquiries were answered promptly by both Luke and Stevie, and at no time were they pushy to persuade me to buy their product. I didn't need much convincing as their price was very competitive.
Prior to battery install my elec consumption was around 2500 units per annum. This year I have imported only 1400 units so the results speak for themselves. Any Summertime excess electricity from solar panels goes into my plug in hybrid.
All in all, chuffed to bits.

4 de abril de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for the fantastic feedback and for celebrating your one-year anniversary with us! We’re delighted to hear how well your 6.5kW battery has performed and that you’ve significantly reduced your electricity imports. It’s great to know you were happy with the service from Luke and Stevie too. We really appreciate your support!

Avaliado com 5 de um total de 5 estrelas

This is the second time I have used LR

This is the second time I have used LR, they fitted a GivEnergy hybrid inverter and small battery about a year ago. They were excellent then, GivEnergy can be difficult to deal with when things don't go smoothly and Luke and LR were on the ball and got things sorted. This time I wanted to get the GivEnergy All-In-One system as once GE products are installed and working they are good. Liam came to install and was done within a few hours. GivEnergy software and commissioning meant he spent the afternoon with me trying to get them to sort out the system. After that Luke took over and got them eventually to escalate the problem meaning that my slightly non standard install was up and running as quickly as possible. So customer support is great from LR, all the staff especially Stevie, Luke and Liam were patient and professional. The work is first rate and will use them again if I need more done.

14 de março de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for your continued support and for taking the time to share such detailed feedback. We’re delighted to hear you’ve been happy with both installations and that our team could help get everything up and running. We’ll be sure to pass your kind comments on to Stevie, Luke and Liam. We really appreciate your trust in LR Renewables and look forward to helping again in the future!

Avaliado com 5 de um total de 5 estrelas

Good price

Good price, good Communication ,good job!

6 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for the great feedback! We’re really pleased to hear you were happy with the price, communication and quality of the work. We really appreciate your support!

Avaliado com 5 de um total de 5 estrelas

A pleasure to deal with

Polite, efficient …. Good communicators and actually do “what it says on the tin” !!
A pleasure to deal with …. Only fitted today, so hope it saves me a bit of money. 🤞🤞

30 de novembro de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for the lovely feedback! We’re delighted you found the team polite, efficient and easy to deal with. We hope your new system delivers some great savings for you!

Avaliado com 5 de um total de 5 estrelas

Forget the rest, These are the people you should be dealing with!


Firstly, No, I am not paid for these reviews and No, I do not normally do them!

I came across this company via a recommendation from a friend.
I approached them (Along with a number of other companies) and out of all of them, L&R took the time to go through my endless list of queries (whereas the others didn't!)
The guys at L&R have been exceptionally professional and helpful throughout, from my first inquiry, till my final installation.
I don't think you can get a more awkward, skeptical and inquisitive customer than Me! But no matter what I threw at L&R, they came back in a timely and friendly manner and actually answered all my questions to my satisfaction.
The day of the install was smooth and hassle free, (Special mention to Sam, Thank you)
I would have no hesitation in recommending this company and will certainly be singing their praises to all and sundry!
Well done.

21 de novembro de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for such a fantastic and detailed review! We’re delighted that we were able to answer all your questions and make the whole process smooth and hassle-free. We’ll be sure to pass your kind words on to Sam and the team. We really appreciate your recommendation and support!

Avaliado com 5 de um total de 5 estrelas

Great install of battery and inverter.

Great install of battery and inverter.
Stevie and the team were just amazing. Quick Comms and so helpful. 5star and highly recommended. Had a small misunderstanding and the team quickly resolved. Great customer service post install.

1 de novembro de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for the fantastic feedback and 5-star recommendation! We’re delighted to hear you were happy with the installation, communication and aftercare. We’ll be sure to pass your kind words on to Stevie and the team. It’s great to know we could quickly resolve the misunderstanding too!

Avaliado com 5 de um total de 5 estrelas

Really good experience from start to finish.

Clear information and options from the sales staff and patient with answers to my questions during my search for quotations from various suppliers. Engineer was on time, installation went smoothly and quickly finished in 2 to 3 hours. Quick set up with the app. Having lost connection with the system, (not their cause), via the app, support we're very helpful resolving the situation and in providing answers to my questions. They also provided links to online help.

27 de setembro de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for your detailed feedback. We’re delighted to hear you were happy with the sales process, installation and support from our team. It’s great to know we could help resolve the connection issue and answer your questions. We really appreciate your kind words and support!

Avaliado com 5 de um total de 5 estrelas

Purchased Growatt 5kw battery LR Renewables

Purchased Growatt 5kw battery from LR Renewables in August 2023. This company is a breath of fresh unlike other companies I got battery quotes from, other companies would harass me every couple of days not allowing me time to decide. LR Renewables tell you the price first unlike other who don’t. My PV inverter is made to last 20 years plus, the other to battery companies tried to con me to replace the PV Inverter costing me more and creating unneeded waste to the environment. Luke and Stevie in the office were very helpful provided me with the correct information I needed to help make up my mind. No hard pressure to buy from LR Renewables just honest information and excellent customer service. On the day of fitting Eden and Oakley were on time, very hardworking wouldn’t stop to eat or drink just got straight on with the job - a credit to the company. Throughout the installation Oakley and Eden communicated very well with me and each other explaining what was happening. Phoned accounts to pay the lady I spoke to was very informed about my job and took payment and was lovely on the phone just like Stevie and Luke. When I decide to buy additional storage no hesitation I will just be contacting LR Renewables. To round up my experience dealing with this company (1) Honest,open and competitive pricing. (2) knowledgeable and professional staff. (3) No pressure or hard sell unlike other companies out there. (4) Professional company to deal with. (5) Very happy customers, will use again and highly recommend.

22 de agosto de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for such an incredible and detailed review. We’re delighted to hear you were happy with the service from start to finish, from Luke and Stevie through to Eden and Oakley. We’ll be sure to pass your kind words on to the whole team. We really appreciate your trust, recommendation and continued support, and we look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

Hybrid Inverter + 5kw battery installation

Installed a hybrid inverter and 5kw battery to supplement my 4kw solar panels. Communication was good before and after the installation and the engineer on the day was polite and did a good job. I'm very happy with the installation and it's already drastically reduced my electricity bill. The price was competitive and I have no hesitation in recommending Lr Renewables.

28 de julho de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for the great feedback and recommendation. We’re delighted to hear you’re happy with the installation, communication and service from our engineer. It’s fantastic to hear the system is already making a noticeable difference to your electricity bills. We really appreciate your support!

Avaliado com 5 de um total de 5 estrelas

When looking for an additional battery…

When looking for an additional battery for my Growatt PV system I first got a quote from the original installer. In shopping around I obtained a quote for the same battery from LR which was 25% cheaper than the first. LR were easy to deal with (Stevie is outstandingly helpful) and the install team turned up as arranged and had the battery installed in 20 minutes. My only gripe was that the team had no job paperwork with them (using someone else's van apparently) and had to hand write a job card and were not able to leave the battery manual.
However, that is of no consequence. This is a good company and I wish that I had known about LR when I purchased the original system.

7 de julho de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for the fantastic feedback and for choosing LR Renewables. We’re delighted to hear you found us easy to deal with and were happy with the installation. We’ll also pass your kind words on to Stevie. We appreciate your feedback regarding the paperwork and manual and will take this on board. Thank you for your recommendation!

Avaliado com 5 de um total de 5 estrelas

Battery system install

We had a battery system installed to complement our solar installation. Liam and the team at LR were very responsive and were able to book us in within 10 days to have the equipment installed. Everybody else we spoke to had lead times in months; if they answered an enquiry at all. Really can't fault these guys.. even followed up a week later with a call to make sure we were happy.

23 de junho de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for the fantastic feedback! We’re delighted we could get your battery system installed so quickly and that you were happy with the service from Liam and the team. It’s great to hear our follow-up was appreciated too. We really appreciate your kind words and support!

Avaliado com 5 de um total de 5 estrelas

Just the Best

These guys really have renewables tucked up in bed. Info, installation, instruction and the install teams are nice respectful guys. We had an issue on a Thursday in Anglesey and they had a team here on Tuesday, all sorted.
They’re looking in to Wind Turbines, which we have. Watch this space for Wind/Solar packages 😎👍🏻
Marty in Menai Bridge

27 de junho de 2023
Avaliação não solicitada
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Resposta da Lr Renewables

Thank you for your fantastic review! We’re really pleased to hear you were happy with the service and that our team could get everything sorted quickly. We really appreciate your support!

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