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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Dieven de cookies als je ze niet aaneemt maak je niet eens prijs en mwt de cookies bepalen ze de spel .ik stem voor verwijdering van europa en vergunning intrekkenb

Avaliado com 5 de um total de 5 estrelas

Lucky Twice has provided me with an incredible experience. I used my free login balance to enter a tournament and was thrilled to be among the top 10 winners, earning over $5,000! While the verificati... Ver mais

Avaliado com 1 de um total de 5 estrelas

Stay away!! They are not a real site, they scam you, they play no bonuses and when they do it’s a tiny amount. They don’t withdraw any winnings and they won’t close account when asked. Customer serv... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great customer service If you dont use the bonuses then withdrawal is easy as there are no wagering requirements. Yes you have to verify ID but thats just policy on every gambling site. My winnings... Ver mais

Detalhes da empresa

  1. Casino e loja de apostas online
  2. Casa de apostas

Escrito pela empresa

Welcome to Lucky Twice Casino, where everything comes in pairs—double the fun, double the rewards, and double the chances to win big! Unlike ordinary online casinos, we take excitement to the next level, ensuring that every spin, every game, and every bet delivers an electrifying experience—times two. At Lucky Twice Casino, we believe in maximizing your thrills with fast-paced action, generous promotions, and lightning-speed payouts. Why wait when you can win faster than ever? Whether you’re a seasoned high roller or a casual player looking for big wins, our casino is designed to keep you engaged and rewarded at every turn. From high-stakes table games to exhilarating slot machines, our platform is built for excitement—multiplied! But we’re not just about games—we’re about giving you more. Lucky Twice Casino delivers double the promotions, double the bonuses, and double the surprises. With every deposit, every spin, and every jackpot, you’ll experience the thrill of winning like never before. So, why settle for less when you can have twice the action? Join Lucky Twice Casino today and step into a world where your chances, rewards, and excitement are always multiplied. Get ready to play, win, and celebrate—because here, everything is twice as fun!


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

144 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 40% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Good but..

Perfect, sometimes need to withdrawal some more time becouse rejected by bank.

They do not close accounts so be aware of this.

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Join Lucky Twice and you will be unlucky every time

Since I joined this online company I have had nothing but problems. They offer bonuses to entice you to play . When it comes to withdrawal,they come up with all sorts of excuses not to payout. I have had no less than 9 withdrawal requests rejected. They even sent you messages warning you that you shouldn't withdraw winnings as you have a bonus. When you read through their website it tis clear when the winnings become withdrawable. In the last few days deposited £30 with a bonus. I was lucky to win at least £150 after a couple of spins When I tried to take the money out my account showed that I was playing the bonus. I decided to gamble away to a point when I could reclaim the money. At one stage I had £1060 in my account. I didn't know how to get this money and decided to gamble away so that the bonus restrictions will be lifted. I managed to get it to £515 or so . At this time the Lucky Twice system allow for a withdrawal. A day or two later I got an email where one of the representative of Lucky Twice wrote this message to me."

Dear Akhtar,

We'd like to inform you that while checking your withdrawal request, we found out that you have exceeded the maximum bet limit while playing with an active bonus. Regretfully, this is a violation of our Bonus Terms and Conditions specified on our website. Due to this violation, we had to confiscate your winnings gained from the bonus and leave the deposit amount on your balance. We appreciate your understanding, and even with all the desire to meet halfway, we are obliged to be fair and follow the established rules.

Should you have any questions or doubts, please do not hesitate to contact us via email or live-chat.

Best regards,
LuckyTwice Support Team"

I am not sure how to get the money from these people. I think they place all sorts of restrictions so that you cannot cash your winnings. I would advise you keep clear from them if you want to enjoy gambling online. I am still waiting for my last winnings to be paid out before I close my account.

Proof of above rejected withdrawal available to Lucky Twice if they wish to contact me

25 de novembro de 2025
Avaliação não solicitada
logotipo da Lucky Twice

Resposta da Lucky Twice

Dear Hussain Akhtar,

Thank you for taking the time to share your detailed feedback.
We’re sorry to hear that your experience has been frustrating.

Bonus-related play and withdrawal requests are reviewed in accordance with the applicable Bonus Terms and Conditions, including wagering requirements and maximum bet limits. When these conditions are not met, winnings associated with the bonus may be subject to review in line with established procedures.

As we do not have access to account-specific information through this platform, we’re unable to review the details of your case here. To allow us to look into the matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the situation can be reviewed in detail.

Kind regards,
LuckyTwice Casino

Avaliado com 1 de um total de 5 estrelas

Awful Awful company

Awful Awful company. Avoid at all costs! They will not let you close your account! Even after asking 20 times via Chat and Emails. All good reviews are fake. Please stay clear!

26 de novembro de 2025
Avaliação não solicitada
logotipo da Lucky Twice

Resposta da Lucky Twice

Dear Luke Slingo,

Thank you for sharing your feedback.
We’re sorry to hear that your experience has resulted in such frustration.

Requests related to account closure are processed in line with our internal review procedures and require account identification before any action can be taken. Without access to your account details, we’re unable to verify the status of the requests mentioned in your review.

To allow us to review this matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the situation can be examined in more detail.

Kind regards,
LuckyTwice Casino

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS SITE

This site is nothing but a scamming site please do not use... slow at showing deposits if they show them at all won't let you withdraw any kind of winnings when you complain on chat they're very sarcastic and totally unprofessional... horrendous site do not use LUCKY TWICE People its a scam

21 de novembro de 2025
Avaliação não solicitada
logotipo da Lucky Twice

Resposta da Lucky Twice

Dear Terry,

Thank you for sharing your feedback.
We’re sorry to hear that your experience has led to such concerns.

Deposits, withdrawals, and support inquiries are handled in accordance with our established internal procedures. Without access to account-specific details, we’re unable to verify or comment on the situation described in your review.

To allow us to look into this matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the issue can be reviewed in detail.

Kind regards,
LuckyTwice Casino

Avaliado com 1 de um total de 5 estrelas

Do not play on this site

Do not play on this site. They take your deposits but then use every excuse not to pay withdrawals. They don’t close your account when you request it. Terrible customer service, stay away from this site.

18 de novembro de 2025
Avaliação não solicitada
logotipo da Lucky Twice

Resposta da Lucky Twice

Dear Pamela-Jayne Green,

Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience has led to this impression.

Withdrawal requests and account closure inquiries are reviewed in line with our internal procedures. Without access to account-specific information, we’re unable to verify or comment on the situation described here.

To allow us to review this matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the details can be reviewed more closely.

Kind regards,
LuckyTwice Casino

Avaliado com 1 de um total de 5 estrelas

Scammers if your from the uk do not…

Scammers if your from the uk do not deposit a penny in this site. I deposited and won £5000 would not pay out.

9 de outubro de 2025
Avaliação não solicitada
logotipo da Lucky Twice

Resposta da Lucky Twice

Dear Levi Brown,

Thank you for sharing your feedback.

We’re sorry to hear about your concerns regarding the withdrawal. Please note that all withdrawal requests are reviewed in accordance with our established internal procedures to ensure compliance, security, and accuracy. These checks are carried out manually and may require additional verification, which can affect processing times.

Without access to account-specific details, we’re unable to review the situation described in your review. If you would like us to look into this matter and provide clarification, please contact our support team or provide the email address used during registration so we can review the details of your case.

Kind regards,
LuckyTwice Casino Support Team

Avaliado com 1 de um total de 5 estrelas

New customer not great experience so far

I have only used this site once I deposited £20 for 50 free spins , I did all the wagering.
I had £60 to withdraw( not a lot but still MY winnings ) . I’ve tried to withdraw several times and the bank transfer is down so they keep telling me . This does seem like a scam site as I can still deposit via bank transfer but can’t withdraw.

29 de outubro de 2025
Avaliação não solicitada
logotipo da Lucky Twice

Resposta da Lucky Twice

Dear Kayleigh Powell,

Thank you for taking the time to share your feedback.

We’re sorry to hear about the difficulties you’ve experienced with your withdrawal. Please note that in some cases certain payment methods may be temporarily unavailable for withdrawals due to the policies and processing procedures of external banking providers, which is outside of our direct control. Availability for deposits and withdrawals can differ depending on the provider.

All withdrawal requests are reviewed and processed in accordance with our internal procedures to ensure accuracy and security. These checks are carried out manually, which may occasionally result in longer processing times.

If you would like us to review your case in detail, please contact our support team or provide the email address used during registration so we can look into the situation and assist you further.

Kind regards,
LuckyTwice Casino Support Team

Avaliado com 1 de um total de 5 estrelas

Do Not Use This Website!!

Do Not Use This Website!!! Trust me its a scam. They won't close your account after asking dozens of times. They don't pay out and I am 100% sure its a scam. AVOID

30 de outubro de 2025
Avaliação não solicitada
logotipo da Lucky Twice

Resposta da Lucky Twice

Dear Slingo,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and the concerns you’ve raised regarding account closure and withdrawals. Requests related to account management are reviewed through our internal processes, and in some cases may require additional manual handling.

To allow us to review your situation properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the matter can be checked in more detail.

Kind regards,
LuckyTwice Team

Avaliado com 4 de um total de 5 estrelas

Validation and withdrawal issues.

After reading the reviews (after I had already played on the site) I was a little worried as I was experiencing problems being able to withdraw my winnings.
I did not take the bonuses, as from previous experience in other sites, it’s not always the best idea. Three times I had my winnings put back into the account, when trying to withdraw. Eventually I managed to get the correct screenshots etc of evidence they needed to validate my account. I then had problems as they didn’t appear to let you withdraw to the card you used. I did have to find out from my bank statement which Swift number etc I had to use. I was getting a little frustrated with it all and was beginning to believe it was a scam as some people were implying! I did preserve however and did get the winnings into my bank account. It does take a little longer than other sites but does eventually get there. I have and withdrawal going through at the moment. It was pending for just over 24 hours but is now showing that it is in progress. If it is like my last withdrawal I am hoping it changes from in progress to processed and be in my bank tomorrow or Mondays thought this might be useful for those thinking of giving it a go!

21 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I asked the customer service team to…

I asked the customer service team to close my account because gambling was affecting my mental health and my finances but the still haven't close it I ended up depositing more money and lost it all again I feel suicidal amd thinking of self harming the making my gambling habit worse and I I want my refund from the last deposit because I requested more than x5 for them to close my account but it still active

21 de outubro de 2025
Avaliação não solicitada
logotipo da Lucky Twice

Resposta da Lucky Twice

Dear Chance,

Thank you for sharing this, and we’re truly sorry to hear how difficult this situation has been for you.

Your wellbeing is extremely important to us. Requests related to account closure and responsible gaming are treated with priority and reviewed through dedicated internal processes. We are concerned by what you’ve described and want to ensure this is addressed appropriately.

Please provide the email address or phone number associated with your account, or contact our customer support team directly, so this matter can be escalated immediately and reviewed without delay.

If you are feeling unsafe right now, we strongly encourage you to seek immediate support from local emergency services or a trusted support organisation in your area.

Kind regards,
LuckyTwice Team

Avaliado com 1 de um total de 5 estrelas

Big SCAM

Scam! Worst online casino ever.
Stay away from this site. I received a £50 bonus and made a £50 deposit, then managed to win £1,280. However, when I tried to withdraw my winnings, they refused to process it. When I complained, they told me I wasn’t allowed to place bets over £5 in total — what a joke! This casino is a complete scam. Avoid it at all costs.

19 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Thieves stay well away from this site…

Thieves stay well away from this site asked for my account to be closed 4 weeks ago but they keep putting bonuses in the account to tempt you you have no way of winning on this site , stay well clear

18 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Believe me I am regular player don't use this platform big scam Kash cash out no chance to get money back believe me don't play with lucky twice I playing 16 years I never see shed like this

I am regular player believe me don't play with lucky twice you can't take cashback I never see something like this believe me the wars platform in Europe don't play Don't lost your money you never win with lucky twice

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely horrendous

Absolutely Horrendous. Do not gamble with these SCAMMERS. How are they even allowed to stay open is beyond me. They make you take bonuses do not offer them make you. Never let you withdrawal as make excuses about being tied to bonuses. STAY WELL CLEAR. Honest the worst place I have ever used it is impossible to win.

13 de outubro de 2025
Avaliação não solicitada

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