Lukamachain Avaliações 

221
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We ordered the maroon tracksuit for my son , and we thought, no way is it going to look as good as that when it arrives ,but - it looks even better. It is such good quality, and stylish and beautiful... Ver mais

Avaliado com 5 de um total de 5 estrelas

I already have some of the lukamachain’s pieces and i can say that not only the quality is good but also the look. I cant say nothing about the customer service cause i never even had the necessities... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought some clothes for my son and I used the size chart to decide the size. The package arrived very quickly and the clothes were fitting just right. So I have a good experience with this company and... Ver mais

Avaliado com 1 de um total de 5 estrelas

Rücksendungen gehen auf Kosten des Käufers und müssen nach Belgien geschickt werden. Auf der Website wird jedoch damit geworben, dass man einen Retouraufkleber vom Anbieter erhält. Eine Rückerstattung... Ver mais

A empresa respondeu


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

221 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(221)

76 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Total Scaaaam! Buyer beware

**edited*** as they say if I don't provide more details they will remove my review despite it being a verified purchase.

So the first reply to my review below said they had refunded me for my order. I check. No refund. No reply from customer services. I write it off making a mental note to never order from anywhere again if I can't use paypal. Weeks down the line this company REMOVES their orginal reply to my review saying they had refunded me and changed it to I must have used a scam website. So which is it? Either you LIED on the original reply saying you had refunded me and it was a scam site or you are LYING NOW, trying to get out of refunding me knowing the limit for refunds is closing.

Below is my orginal review. Which still stands and is 100% from a verified purchase and honest. Seriously, don't be a fool like me and let your kid twist your arm into ordering stuff they see on thicktok. It does not end well...

Checkout stated 2-4 days delivery. When a week had passed I contacted customer services. They said website was wrong and they can't change it. Dispatch time is 2-4 WEEKS! When i said this was poor customer service, out of the blue they cancelled my order even though they had already marked it as shipped on the ridiculous app i had to dowload to track it (which shows you how much you can trust their tracking). I have sent numerous emails asking for my refund seeing as they cancelled my order but they are ignoring me. Will have to try and reclaim it from the bank. Lukamachain don't tell me sorry, contact customer services. I have - they are IGNORING me because they want to keep my money. What an utter scam. I should have trusted my judgement when I saw they didn't take paypal but was ordering for my daughter and her friend so I thought give it a chance. More fool me. Thicktok scammers

23 de fevereiro de 2024
Avaliação não solicitada
logotipo da Lukamachain

Resposta da Lukamachain

We think you ordered at a fake webshop & not at www.lukamachain.com. Please contact us so we can follow up your case.

Dear customer,

At Lukamachain, we ensure that all our in-stock items are shipped within 3 days. Most shipments arrive within 1-7 days. If this is not the case, please email us with your order number.

PLEASE NOTE: There are fake accounts & webshops imitating our webshop to scam people. It appears you may have ordered from one of them. Be cautious with direct ads and links on TikTok, and only shop on our official webshop www.lukamachain.com. Unfortunately, we are also victims of these scam accounts. Please send us a message so we can see how we can still assist you. Lukamachain will never scam anyone and always delivers products on time. We will always answer are e-mails.

Kind regards,

CEO
Lukamachain

Avaliado com 1 de um total de 5 estrelas

I placed an order on the 10th of March…

I placed an order on the 10th of March which was confirmed and said delivery in 1-3 days.
On the 20th March when still no email from them or product , I emailed again.
No reply to any email No product and no communication.!!!!

2 months to reply says it all.!!!!!
It was not a fake site.!!!

10 de março de 2024
Avaliação não solicitada
logotipo da Lukamachain

Resposta da Lukamachain

Dear,

We hope this message finds you well. We are writing to inform you of an unfortunate situation that has come to our attention recently. It appears that scammers have created fake websites mimicking ours, using our name and images to deceive customers and take their money without delivering the products.

First and foremost, we want to assure you that we, Lukamachain, always ship our products and provide tracking information for every order. Your experience sounds like it might be related to a purchase made through one of these fake accounts, which is not affiliated with us in any way.

We urge you to only make purchases through our official website: www.lukamachain.com. This is the only place where you can be guaranteed the best customer experience and genuine products from Lukamachain.

We, too, have been victims of these fraudsters and have already filed several complaints against these fake webshops. Thankfully, many of these sites have been taken down, but we understand the distress this situation may have caused you.

To help us verify whether your order was placed on a legitimate site, we would appreciate it if you could share the details of your order with us. We can guide you on how to reclaim your money if your purchase was made on one of the fake sites.

There are a few indicators that can confirm if your order was made on a fake website, such as the order number, the email used to confirm your order, and other details. Once we have this information, we can provide you with the necessary steps to resolve the issue.

Please don’t hesitate to reach out to us so we can assist you further.

Thank you for your understanding and cooperation in this matter. We sincerely apologize for any inconvenience this has caused and are here to support you.

Best regards,

Lars-Kristian
CEO

Avaliado com 5 de um total de 5 estrelas

Fr 🔥💯

Het disigne, snelle levering en de kwaliteit van dit merk is geweldig! Elke dag maakt dit merk mijn fits weer compleet. Niks slechts over te zeggen met dit merk heb je stijl, dripp, ... het is gwn perfect! Lukamachain fr🔥💯

25 de março de 2024
Avaliação não solicitada
logotipo da Lukamachain

Resposta da Lukamachain

Hartelijk bedankt!

Avaliado com 5 de um total de 5 estrelas

The website is very well organized

The website is very well organized, making it very easy for me to find my size in the items that I like, as well as very versus how purchasing options. The shipping was quick. I got my order within two weeks of me ordering, and everything was in. Good condition when it was delivered to me.

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best brand

High quality hoodies, super fast delivery , very good service and i recommend buying clotches from lukamachain!

4 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top tier quality

Top tier quality, very quick delivery and they always answer on ig if you have any questions

15 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

One of the best upcoming brands

One of the best upcoming brands. I bought the starboy hoodie in white and the quality ist amazing. The delivery of this piece was quiet fast aswell and I’m very happy with it

3 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’am super satisfied about Lukamachain

I’am super satisfied about Lukamachain. I have bought alot of things this far. The quality is really good and sits comfortably. And theye are super friendly.

I really recommend Lukamachain its the best brand of the year before and now!

25 de abril de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais