The team went out of their way to locate the bag I wanted in the colour and condition I wanted. Great service and with the options of 3rd party authentication as well was great. Very happy with my pur... Ver mais
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Veja o que dizem as avaliações
I bought a Mini Lady Dior and couldn’t be happier! ❤️ The bag looks 100% brand new and came with both the original box and dust bag. The team is incredibly attentive and responsive. I wholeheartedl... Ver mais
This company is very fast with responding. They are very professional and a trust worthy business. They can source any bag you want. Definitely recommend them
Had a great experience at luv lux London where I purchased the lake blue Chanel 19 bag! Nuwan and his team were so friendly and welcoming, they had a great selection of bags and we even got some fizz... Ver mais
Detalhes da empresa
Escrito pela empresa
London-based pre-loved luxury store, offering guaranteed authentic designer handbags at exceptional prices. Discover iconic styles from Hermès, Chanel, Dior, Louis Vuitton, Celine, and more in our ever-evolving collection. We also offer a one-on-one private showroom viewing experience by appointment. For more information or to book your visit, please contact: info@luvluxlondon.com
Informações de contato
17 Hanover Square, Mayfair, London., W1S 1BN, London, Reino Unido
- 07902013402
- info@luvluxlondon.com
- luvluxlondon.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I recently purchased a Lady Dior bag…
I recently purchased a Lady Dior bag from them and had a fantastic experience. I visited their boutique in central London, where I was assisted by Jie, who was incredibly helpful throughout. The collection was impressive, and the condition of the bag was excellent. I also had it verified at Selfridges, and it was confirmed to be 100% authentic. I’m really looking forward to visiting again and would highly recommend them.

Resposta da LUV LUX LONDON
The customer service was excellent and…
The customer service was excellent and the bag was in excellent condition as advertised, barely used 👌🏽

Resposta da LUV LUX LONDON
Professional and Seamless Experience Purchasing a Chanel Classic Flap Medium Bag
I already have quite a large collection of Chanel bags, but I’d been looking for a Medium Flap to complete it. I came across one on Vinted and got in touch with LuvLux London. From our very first interaction, they were incredibly responsive to all my questions—friendly, helpful, and professional throughout.
For extra reassurance, they offered a video viewing of the bag, and even invited me to their shop in London Hanover Square, Mayfair, London so I could see the different sizes in person and make a well-informed decision. At every stage, I felt completely comfortable and confident that I was dealing with a reputable and knowledgeable team.
Luvlux is great and I would not hesitate to recommend LuvLux to anyone looking to purchase genuine pre-owned bags. They also offer a 28-day return window (as long as the post-verification label remains intact), which adds an extra layer of confidence and trust for buyers.
A special mention to Ms. Jie who has been so helpful with my purchase. Thank you and see you again, hopefully soon with another bag purchase!

Resposta da LUV LUX LONDON
I have just purchased my first designer…
I have just purchased my first designer bag here, it is such a warm atmosphere, ladies there really advised me well and I left really satisfied with the deal I made. Thank you!

Resposta da LUV LUX LONDON
Amazing company with genuine bags at…
Amazing company with genuine bags at very good below market costs, highly recommend!

Resposta da LUV LUX LONDON
Payment made on 16/2/2026
Payment made on 16/2/2026 , however no update todate on the shipment.

Resposta da LUV LUX LONDON
My dream bag
I have purchased 2 beautiful Chanel handbags & they are both like new! I asked lots of questions relating to both bags before purchasing & and was answered & helped all the way through! I was asked with both purchases was I happy & if not I could return them, the customer service agent obviously wanted me to be happy! I am currently looking for my next bag to add to my collection and will definitely be buying from Luv Lux London! Absolutely fabulous 100% recommend 🤩

Resposta da LUV LUX LONDON
Very helpful and communicative staff…
Very helpful and communicative staff and I love my bag! Will purchase again

Resposta da LUV LUX LONDON
I absolutely love my handbag
I absolutely love my handbag, it’s beautiful and unique! The service was also good, I will definitely shop with them again

Resposta da LUV LUX LONDON
Bought a beautiful Chanel bag.
Bought a beautiful Chanel bag.. customer service was very good.. extremely helpful

Resposta da LUV LUX LONDON
I purchased a bag from this seller and…
I purchased a bag from this seller and now have concerns about its authenticity, so I’m in the process of having it re-authenticated. What raised red flags for me is that the seller’s name changed to luvluxlondon, which I initially assumed was a simple rebrand or the opening of a boutique. I also saw what seemed to be the same seller active on Vinted.
However, a few months later, their accounts disappeared from both Vestiaire Collective and Vinted. This was last year. Recently, I noticed what appears to be the same seller re-emerging, as the listings feature identical photography settings (same sofa/chair), suggesting it’s the same individual or business. Their new account shows many “sold” items, which could easily make buyers feel comfortable, but now I’m unsure how genuine those sales were.
They currently have a website and a London address, which looks legitimate at first glance, but the pattern of disappearing and reappearing accounts is concerning. I also recognized one of the reviewer names here from someone I previously communicated with, which makes me question whether some reviews may be self-submitted.
I truly hope my concerns turn out to be unfounded, but I wanted to share my experience so that other buyers can proceed with caution and do their due diligence.

Resposta da LUV LUX LONDON
Such a lovely experience and beautiful…
Such a lovely experience and beautiful bag that looks like new - thank you so much ladies I’ll see you soon x

Resposta da LUV LUX LONDON
Gorgeous bags
Gorgeous bags. Always new or like new. Customer service is second to none. I recommend this brand to all my family and friends and cannot wait to purchase my next bag.

Resposta da LUV LUX LONDON
Beautiful pre-loved bag
Beautiful pre-loved bag. Authenticated. Very happy with this company - please don't mistake it with another company. This company only sells luxury pre-loved bags.

Resposta da LUV LUX LONDON
Very good customer service and fast delivery …
Very good customer service and fast delivery. Item was as described. V happy overall

Resposta da LUV LUX LONDON
Scam
Scam. They don’t refund money. They close brands and reopen under new names to dupe new customers.

Resposta da LUV LUX LONDON
Bought shirts and returned no…
Bought shirts and returned no communication and still no refund. Significant amount of time passed. AVOID. AWFUL

Resposta da LUV LUX LONDON
Fantastic experience shopping with this…
Fantastic experience shopping with this store! The bag I received was absolutely beautiful and exactly as described. It even passed all authenticity checks without issue, which gave me real peace of mind. Communication was smooth and professional, and this is clearly someone who takes customer service seriously. I’ve already come back for a second purchase — highly recommended!

Resposta da LUV LUX LONDON
Amazing bag!
Absolutely thrilled with my purchase from LUV LUX LONDON! The Chanel bag arrived in pristine condition — exactly as described, if not better. It’s clear that they take great care in selecting and authenticating their pieces. Communication was smooth and professional throughout, and the packaging was secure and elegant. Highly recommend for anyone looking for trusted, high-quality pre-loved luxury.

Resposta da LUV LUX LONDON
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