LUV LUX LONDON Avaliações 

39
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The team went out of their way to locate the bag I wanted in the colour and condition I wanted. Great service and with the options of 3rd party authentication as well was great. Very happy with my pur... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought a Mini Lady Dior and couldn’t be happier! ❤️ The bag looks 100% brand new and came with both the original box and dust bag. The team is incredibly attentive and responsive. I wholeheartedl... Ver mais

Avaliado com 5 de um total de 5 estrelas

This company is very fast with responding. They are very professional and a trust worthy business. They can source any bag you want. Definitely recommend them

Avaliado com 5 de um total de 5 estrelas

Had a great experience at luv lux London where I purchased the lake blue Chanel 19 bag! Nuwan and his team were so friendly and welcoming, they had a great selection of bags and we even got some fizz... Ver mais

Detalhes da empresa

  1. Loja de Malas e Bolsas

Escrito pela empresa

London-based pre-loved luxury store, offering guaranteed authentic designer handbags at exceptional prices. Discover iconic styles from Hermès, Chanel, Dior, Louis Vuitton, Celine, and more in our ever-evolving collection. We also offer a one-on-one private showroom viewing experience by appointment. For more information or to book your visit, please contact: info@luvluxlondon.com


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

39 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(39)

35 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I recently purchased a Lady Dior bag…

I recently purchased a Lady Dior bag from them and had a fantastic experience. I visited their boutique in central London, where I was assisted by Jie, who was incredibly helpful throughout. The collection was impressive, and the condition of the bag was excellent. I also had it verified at Selfridges, and it was confirmed to be 100% authentic. I’m really looking forward to visiting again and would highly recommend them.

1 de maio de 2026
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Ishika,

Thank you so much for your wonderful review and for taking the time to share your experience with LUV LUX LONDON.

It was an absolute pleasure welcoming you to our Bond Street boutique and helping you find your beautiful Dior Lady Medium Burgundy Red Patent Leather. We are delighted that you enjoyed your visit, and Jie was especially touched by your kind words. Providing a warm, personal and knowledgeable service is something our team takes great pride in, so your feedback truly means a lot to us.

Thank you also for trusting us and accompanying us to Selfridges for an additional independent authentication. We completely understand the importance of confidence when purchasing a luxury handbag, and we were pleased that the bag was independently verified as 100% authentic, giving you complete peace of mind.

Congratulations on securing such a beautiful Lady Dior at an exceptional price of just £999. Helping our clients discover authentic luxury pieces in outstanding condition at exceptional value is one of the core principles behind everything we do.

We hope you enjoy your Lady Dior for many years to come. As with all purchases from LUV LUX LONDON, your bag is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance in the future, our team will always be happy to help.

Thank you once again for your trust, support and recommendation. We look forward to welcoming you back to our Bond Street boutique when you are ready for your next special piece.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

The customer service was excellent and…

The customer service was excellent and the bag was in excellent condition as advertised, barely used 👌🏽

26 de março de 2026
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Connie,

Thank you so much for taking the time to leave us a review.

We are delighted to hear that you were pleased with both the condition of your bag and the service you received from our team. We take great pride in carefully selecting luxury pieces that meet our quality standards, and it is always rewarding to know that the item exceeded expectations and arrived exactly as described.

We hope you enjoy your beautiful bag for many years to come. As with all purchases from LUV LUX LONDON, your item is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be happy to help.

Thank you once again for your trust and support. We look forward to welcoming you back in the future.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Professional and Seamless Experience Purchasing a Chanel Classic Flap Medium Bag

I already have quite a large collection of Chanel bags, but I’d been looking for a Medium Flap to complete it. I came across one on Vinted and got in touch with LuvLux London. From our very first interaction, they were incredibly responsive to all my questions—friendly, helpful, and professional throughout.

For extra reassurance, they offered a video viewing of the bag, and even invited me to their shop in London Hanover Square, Mayfair, London so I could see the different sizes in person and make a well-informed decision. At every stage, I felt completely comfortable and confident that I was dealing with a reputable and knowledgeable team.

Luvlux is great and I would not hesitate to recommend LuvLux to anyone looking to purchase genuine pre-owned bags. They also offer a 28-day return window (as long as the post-verification label remains intact), which adds an extra layer of confidence and trust for buyers.

A special mention to Ms. Jie who has been so helpful with my purchase. Thank you and see you again, hopefully soon with another bag purchase!

17 de abril de 2026
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Angeline,

Thank you so much for your incredibly thoughtful and generous review.

Of all the feedback we receive, it is reviews like yours that truly mean the most to our team. We put a great deal of care, time and passion into helping our clients find the right bag, and knowing that those efforts were recognised and appreciated is incredibly rewarding for us.

It was an absolute pleasure helping you find the Chanel Classic Flap Medium to complete your collection. We understand how important it is to make the right choice when investing in a special piece, which is why we were delighted to arrange a video viewing and welcome you to our Mayfair boutique so you could compare sizes and make your decision with complete confidence.

Thank you for highlighting our authenticity standards, customer service and return policy. Trust, transparency and long-term relationships with our clients are the foundations of LUV LUX LONDON, and we are delighted that this was reflected throughout your experience.

Jie was especially touched by your kind words and sends her sincere thanks. Clients like you make what we do so enjoyable, and it was genuinely a pleasure getting to know you throughout the process.

We also feel incredibly fortunate to have clients like you who not only appreciate beautiful luxury pieces, but also understand the care, honesty and dedication that go into helping each client find the right one. Knowing that our efforts were recognised and appreciated makes everything we do worthwhile.

We hope you enjoy your beautiful Chanel for many years to come. As always, your bag is covered by our 28-day return policy and lifetime aftercare support, and our team will always be here should you ever need advice, care, restoration or repair assistance.

Thank you once again for your trust, kindness and recommendation. We look forward to welcoming you back to LUV LUX LONDON and helping you find the next special addition to your collection.

Warmest regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

I have just purchased my first designer…

I have just purchased my first designer bag here, it is such a warm atmosphere, ladies there really advised me well and I left really satisfied with the deal I made. Thank you!

31 de março de 2026
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Gieniake,

Thank you so much for your kind review.

We are truly honoured that you chose LUV LUX LONDON for your very first designer handbag purchase. Buying your first luxury bag is a special milestone, and we are delighted to have been part of that journey with you.

Creating a warm, welcoming and pressure-free environment where our clients can take their time, ask questions and make informed decisions is something we care deeply about. It means a great deal to us to know that you felt comfortable, well advised and happy with your purchase.

We hope your first designer bag brings you many years of enjoyment and wonderful memories. As with all purchases from LUV LUX LONDON, your bag is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be happy to help.

Thank you once again for your trust and support. We hope this is the first of many beautiful additions to your collection, and we look forward to welcoming you back in the future.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Amazing company with genuine bags at…

Amazing company with genuine bags at very good below market costs, highly recommend!

19 de março de 2026
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Lucy,

Thank you so much for your kind review and, more importantly, for your continued trust and support over the years.

As one of our valued returning clients, your recommendation means a great deal to us. There is no greater compliment than a customer choosing to come back to us time and time again, and we are truly grateful to have been part of your luxury handbag journey.

We are delighted that you continue to appreciate our commitment to offering authentic luxury bags at exceptional value. Helping our clients discover beautiful pieces below market prices while maintaining the highest standards of authenticity and service has always been at the heart of LUV LUX LONDON.

Thank you for being part of our journey and for supporting our small business. Clients like you have played an important role in helping us grow, and we never take that trust for granted.

As always, every purchase is covered by our 28-day return policy and lifetime aftercare support. Should you ever need advice, care, restoration or repair assistance, our team will always be happy to help.

Thank you once again, Lucy. We look forward to helping you find your next special piece very soon.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 1 de um total de 5 estrelas

Payment made on 16/2/2026

Payment made on 16/2/2026 , however no update todate on the shipment.

16 de fevereiro de 2026
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Mrave,

Thank you for your feedback. We sincerely apologise for the delay you experienced with this order.

The order was subsequently cancelled and a full refund was issued. We regret that we were unable to fulfil your purchase on this occasion and wish you all the best.

Kind regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

My dream bag

I have purchased 2 beautiful Chanel handbags & they are both like new! I asked lots of questions relating to both bags before purchasing & and was answered & helped all the way through! I was asked with both purchases was I happy & if not I could return them, the customer service agent obviously wanted me to be happy! I am currently looking for my next bag to add to my collection and will definitely be buying from Luv Lux London! Absolutely fabulous 100% recommend 🤩

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Sharon,

Thank you so much for your wonderful review and, more importantly, for the trust, friendship and support you have shown us throughout the years.

We still remember when you were searching for your very first Chanel Classic Flap Jumbo in Black Caviar Leather with Gold Hardware and happened to discover us online. Looking back now, it feels like a wonderful coincidence that brought us together, because since that very first purchase, you have remained such an important part of the LUV LUX LONDON journey.

Over the years, it has been a genuine pleasure getting to know you and accompanying you on your collecting journey. We have watched your collection evolve from timeless Chanel classics into increasingly rare, special and highly collectible pieces, and it has been incredibly rewarding to share that journey with you.

In many ways, you have witnessed our growth just as much as we have witnessed yours as a collector. From the early days of our business to where we are today, your continued trust and support have meant more than you could possibly know. Clients like you are the reason we continue striving to improve and grow every year.

What we appreciate most is the relationship we have built along the way. We have always enjoyed our conversations, your passion for luxury handbags, and the confidence you place in us whenever you are considering your next purchase. Knowing that you trust our advice and expertise is something we never take for granted.

Thank you also for recommending us to friends and family over the years. There is no greater compliment than a client returning time and time again and introducing others to a business they believe in.

We hope you continue to enjoy every piece in your collection for many years to come. As always, every purchase from LUV LUX LONDON is covered by our 28-day return policy and lifetime aftercare support. Whether you ever need advice, care, restoration or repair assistance, we will always be here to help.

Most of all, thank you for being part of our story. We genuinely look forward to the day we can welcome you in person and continue this journey together for many years to come.

With our warmest thanks and appreciation,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Very helpful and communicative staff…

Very helpful and communicative staff and I love my bag! Will purchase again

14 de janeiro de 2026
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Rebekah,

Thank you so much for your lovely review.

We are delighted to hear that you love your bag and that you had a positive experience with our team. We believe that clear communication, honest advice and excellent customer service are just as important as the handbags themselves, so it means a great deal to us to know that this was reflected in your experience.

Thank you for placing your trust in LUV LUX LONDON. As with all purchases from us, your bag is covered by our 28-day return policy and lifetime aftercare support. Should you ever need advice, care, restoration or repair assistance, our team will always be happy to help.

We are especially pleased to hear that you would purchase from us again, and we look forward to helping you find your next special piece in the future.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 4 de um total de 5 estrelas

I absolutely love my handbag

I absolutely love my handbag, it’s beautiful and unique! The service was also good, I will definitely shop with them again

19 de setembro de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Zininzi,

Thank you so much for your kind review and for your support over the years.

We truly appreciate your trust and are grateful to have had you as one of our early clients as we have grown from our first London office to our Bond Street boutique today. We are especially pleased that we were able to help you add a beautiful Gucci Marmont Python Leather Bag to your luxury exotic leather collection at an exceptional value of just £580.

We look forward to welcoming you back again in the future.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Bought a beautiful Chanel bag.

Bought a beautiful Chanel bag.. customer service was very good.. extremely helpful

20 de novembro de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Sharon,

Thank you so much for your kind review and for choosing LUV LUX LONDON.

It was a pleasure welcoming you to our office and helping you find your beautiful Chanel Classic Flap Jumbo in Black Lambskin with Gold Hardware. We are delighted to hear that you were happy with both your bag and the service you received from our team.

We still remember this special purchase, especially knowing that it was a Christmas gift to yourself. The Chanel Jumbo remains one of the most iconic and collectible handbags ever created, and we are so pleased that we were able to help you secure such a timeless piece at an exceptional value for the market at the time.

Helping our clients find authentic luxury handbags in outstanding condition while providing honest advice and personalised service has always been at the heart of what we do, and we are grateful that you trusted us with such an important purchase.

We hope you continue to enjoy your beautiful Chanel for many years to come. As always, every purchase from LUV LUX LONDON is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be happy to help.

Thank you once again for your trust and support. We look forward to welcoming you back in the future.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 1 de um total de 5 estrelas

I purchased a bag from this seller and…

I purchased a bag from this seller and now have concerns about its authenticity, so I’m in the process of having it re-authenticated. What raised red flags for me is that the seller’s name changed to luvluxlondon, which I initially assumed was a simple rebrand or the opening of a boutique. I also saw what seemed to be the same seller active on Vinted.
However, a few months later, their accounts disappeared from both Vestiaire Collective and Vinted. This was last year. Recently, I noticed what appears to be the same seller re-emerging, as the listings feature identical photography settings (same sofa/chair), suggesting it’s the same individual or business. Their new account shows many “sold” items, which could easily make buyers feel comfortable, but now I’m unsure how genuine those sales were.
They currently have a website and a London address, which looks legitimate at first glance, but the pattern of disappearing and reappearing accounts is concerning. I also recognized one of the reviewer names here from someone I previously communicated with, which makes me question whether some reviews may be self-submitted.
I truly hope my concerns turn out to be unfounded, but I wanted to share my experience so that other buyers can proceed with caution and do their due diligence.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Nana,

Thank you for your feedback.

All items sold by LUV LUX LONDON are authenticated through a two-stage verification process by our experienced in-house specialists. Independent third-party authentication certificates are also available upon request. Every item we sell is covered by our Triple Compensation Authenticity Guarantee, and we have never had a case where an item was confirmed to be counterfeit.

As no authentication result has been provided in your review, we would be happy to review any independent authentication findings should you obtain one. If you have any concerns regarding a specific item, you are welcome to visit our London office with the item and supporting documentation. We would be pleased to assist you and, if required, accompany you to an independent authentication service for further verification.

Kind regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Such a lovely experience and beautiful…

Such a lovely experience and beautiful bag that looks like new - thank you so much ladies I’ll see you soon x

27 de novembro de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Mala,

Thank you so much for your lovely review and for choosing LUV LUX LONDON.

We are delighted to hear that you had such a positive experience and that you were pleased with the condition of your bag. Finding beautiful pre-loved luxury pieces that look and feel as close to new as possible is something we are incredibly passionate about, so your kind words mean a great deal to us.

Providing a warm, welcoming and personal experience for our clients has always been at the heart of what we do, and we are so pleased that this was reflected in your visit.

We hope you enjoy your beautiful bag for many years to come. As with all purchases from LUV LUX LONDON, your item is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be happy to help.

Thank you once again for your trust and support. We are looking forward to seeing you again soon and helping you find your next special piece.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Gorgeous bags

Gorgeous bags. Always new or like new. Customer service is second to none. I recommend this brand to all my family and friends and cannot wait to purchase my next bag.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Gee,

Thank you so much for your wonderful review and for your continued support over the years.

As one of our earliest clients, you have been part of the LUV LUX LONDON journey from the very beginning, and we are truly grateful that you have witnessed our growth over the years. Clients like you have played such an important role in helping us become the business we are today.

Thank you for your kind words about the quality of our handbags and our customer service. We are delighted to know that you continue to enjoy our carefully selected luxury pieces, and hearing that you have recommended LUV LUX LONDON to your family and friends is one of the greatest compliments we could ever receive.

We hope you continue to enjoy every piece in your collection. As always, every purchase from LUV LUX LONDON is covered by our 28-day return policy and lifetime aftercare support. Should you ever need advice, care, restoration or repair assistance, our team will always be delighted to help.

Thank you once again for your trust, loyalty and recommendation. We cannot wait to welcome you back and help you find your next beautiful handbag.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Beautiful pre-loved bag

Beautiful pre-loved bag. Authenticated. Very happy with this company - please don't mistake it with another company. This company only sells luxury pre-loved bags.

28 de novembro de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Sarah,

Thank you so much for your wonderful review and for choosing LUV LUX LONDON.

We are delighted to hear that you were happy with your beautiful pre-loved handbag and that our authentication process gave you complete confidence in your purchase. Providing authentic luxury handbags in exceptional condition has always been at the heart of everything we do.

We would also like to sincerely thank you for recognising that LUV LUX LONDON specialises exclusively in pre-owned luxury handbags. Your thoughtful words and recommendation mean a great deal to us, especially as they help other customers better understand who we are and what we stand for.

As with every purchase from LUV LUX LONDON, your handbag is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be delighted to help.

Thank you once again for your trust and support. We look forward to welcoming you back in the future.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Very good customer service and fast delivery …

Very good customer service and fast delivery. Item was as described. V happy overall

1 de agosto de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Amoldeep,

Thank you so much for your kind review and for choosing LUV LUX LONDON.

We are delighted to hear that you were happy with your purchase and that your experience with our customer service, fast delivery and the condition of your item met your expectations. Ensuring every handbag arrives exactly as described is something we take great pride in.

We hope you enjoy your beautiful purchase for many years to come. As with all purchases from LUV LUX LONDON, your item is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be happy to help.

Thank you once again for your trust and support. We look forward to welcoming you back when you are ready for your next special piece.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 1 de um total de 5 estrelas

Scam

Scam. They don’t refund money. They close brands and reopen under new names to dupe new customers.

4 de julho de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Xa Ha,

Thank you for your feedback.

We are unable to identify the purchase described in your review. LUV LUX LONDON has always specialised exclusively in pre-owned luxury handbags and has never sold shirts, clothing or other textile products.

Over the years, we have occasionally been contacted by customers who had confused our business with another retailer using a similar name, and we believe this may be the case here.

Kind regards,

The LUV LUX LONDON Team

Avaliado com 1 de um total de 5 estrelas

Bought shirts and returned no…

Bought shirts and returned no communication and still no refund. Significant amount of time passed. AVOID. AWFUL

14 de agosto de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Customer,

Thank you for your feedback.

We are unable to identify the purchase described in your review. LUV LUX LONDON has always specialised exclusively in pre-owned luxury handbags and has never sold shirts, clothing or other textile products.

If you believe this review relates to a purchase from LUV LUX LONDON, please feel free to contact us directly with your order details and we will be happy to investigate and assist you.

Kind regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Fantastic experience shopping with this…

Fantastic experience shopping with this store! The bag I received was absolutely beautiful and exactly as described. It even passed all authenticity checks without issue, which gave me real peace of mind. Communication was smooth and professional, and this is clearly someone who takes customer service seriously. I’ve already come back for a second purchase — highly recommended!

2 de junho de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Dear Ke,

Thank you so much for your wonderful review and for your continued trust in LUV LUX LONDON.

There is no greater compliment than a client choosing to return for a second purchase, and we are truly grateful for the confidence you continue to place in our team. Building long-term relationships with our clients is one of the things we value most, so it means a great deal to know that you chose to shop with us again.

We are delighted to hear that your beautiful handbag arrived exactly as described and that it successfully passed your independent authenticity checks, giving you complete peace of mind. Authenticity, transparency and carefully selecting exceptional pre-loved luxury pieces have always been at the heart of everything we do.

Thank you also for recognising our customer service and communication. We believe that purchasing a luxury handbag should be an enjoyable and reassuring experience from beginning to end, and it is incredibly rewarding to know that this was reflected throughout your journey with us.

As always, every purchase from LUV LUX LONDON is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be delighted to help.

Thank you once again for your continued trust and recommendation. We look forward to welcoming you back again and helping you discover the next special addition to your collection.

Warm regards,

The LUV LUX LONDON Team

Avaliado com 5 de um total de 5 estrelas

Amazing bag!

Absolutely thrilled with my purchase from LUV LUX LONDON! The Chanel bag arrived in pristine condition — exactly as described, if not better. It’s clear that they take great care in selecting and authenticating their pieces. Communication was smooth and professional throughout, and the packaging was secure and elegant. Highly recommend for anyone looking for trusted, high-quality pre-loved luxury.

27 de maio de 2025
Avaliação não solicitada
logotipo da LUV LUX LONDON

Resposta da LUV LUX LONDON

Thank you so much for your wonderful review and for choosing LUV LUX LONDON.

We are absolutely delighted to hear that your Chanel bag exceeded your expectations and arrived in pristine condition. Providing carefully selected authentic luxury handbags that are accurately described and beautifully presented is something we take great pride in, so your kind words truly mean a great deal to our team.

Thank you also for recognising the care we put into every stage of the process, from authentication and communication to packaging and delivery. We believe that purchasing a pre-loved luxury handbag should be just as exciting and reassuring as buying a brand-new piece, and we are delighted that your experience reflected this.

As with every purchase from LUV LUX LONDON, your Chanel is covered by our 28-day return policy and lifetime aftercare support. Should you ever require advice, care, restoration or repair assistance, our team will always be happy to help.

Thank you once again for your trust and recommendation. We hope to welcome you back again soon and help you find your next special piece.

Warm regards,

The LUV LUX LONDON Team

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