Bestilte 3 par briller for snart 1 måned siden og har modtaget ordrebekræftelsen men endnu ikke modtaget mine briller. Jeg har skrevet 3 gange til dem og stadig ikke modtaget noget svar.
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Veja o que dizem as avaliações
Altogether pretty disappointing experience. Glasses are ok for the cost, but the rest of service has left a bad taste: Bought from a .co.uk website, and my invoice shows I've paid UK VAT (I'm a UK... Ver mais
Great specs with decent lenses for readers - something they don’t advertise but makes the difference for me as I’m always cleaning my old readers and these are far more robust. Good value with 3 for... Ver mais
Great range of styles - I opted for some gold-rimmed aviator reading glasses which I couldn’t find anywhere else & have had lots of compliments . They are great quality & look more expensive than thei... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in quality. Therefore, we have done our utmost to produce some reading glasses, where both design and quality are top notch while they are still affordable. We’ve many years of experience from the optical industry and have therefore closely monitored how the market for reading glasses is largely driven by gas stations, supermarkets and the like. These businesses focus to a large extent on low prices, high margins and preferably a high frequency of repurchases when customers' vision has to be corrected. The result is bad and ugly reading glasses in poor quality. We want to change that! We have a large range of stylish prescription glasses for men and women. 1 pair for £3 and 3 pairs for £59 with shipping included. Buy it no29
Informações de contato
Dinamarca
- hi@luxreaders.co.uk
- luxreaders.co.uk
3,7
Bom
1 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast and reliable service and the…
Fast and reliable service and the glasses are top notch so I'm a very happy customer.
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Martin,
Thank you for your amazing review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase with us and find our reading glasses to be top notch! And we are happy to hear that you find our service fast and reliable!
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Good Experience
I recently purchased a pair of glasses from Luxreaders, and I couldn’t be happier! The glasses are beautifully crafted with exceptional quality and attention to detail. They’re comfortable, stylish, and feel incredibly durable. The entire experience, from browsing their website to receiving my order, was seamless. I absolutely love them and will definitely be a returning customer! Highly recommend Luxreaders for anyone seeking high-quality eyewear
28 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Nav,
Thank you for your amazing review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase and experience with us! We look forward to providing you with many more great glasses in the future.
Best regards,
Ida
Luxreaders
Very pleased with my purchase
Very pleased with my purchase. Good quality, affordable and delivery was prompt.
2 de dezembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Adrian,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and find our glasses to be of good quality and affordable. We are happy to hear that the delivery wa prompt.
Happy customers are exactly what we aim for, so thank you for sharing your experience. We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Super efficient service great product
25 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Conor,
Thank you very much for this wonderful review!
We are glad to hear that you are happy with our service and products!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
Very Poor Quality
Bought a pair of reader glasses and paid £29 expecting the quality to be far superior to the usual pair bought at the local chemist for £6. Unfortunately second time wearing, the lens fell out. Quality poor and appeared very lightweight and insubstantial however, I thought I would give them the benefit of the doubt but very disappointing.
28 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Hi,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your disappointment. This is certainly not the quality we strive to provide.
Please reach out to our customer service team so we can resolve this for you. We’d be happy to offer a replacement or a full refund to make this right.
We appreciate your input and will use it to improve our products in the future.
Kind regards,
Ida
Luxreaders
Greater quality than usual fare…
These reading glasses arrived fairly swiftly and much better quality than the usual fare. Recommended.
29 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Thank you for your feedback! We're delighted to hear you’re pleased with the quality and speedy delivery. Your recommendation means a lot to us! 😊📖
Kind regards,
Ida
Luxreaders
First time customer of Lux Readers…
First time customer of Lux Readers ..ordered 3 pairs of readers … arrived fantastic packaging look great quality ..1st impression is very good ..3 pairs of cool coloured frames 😂
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Thank you for your kind words! 😊 We're so glad to hear you're happy with your new readers and the first impression was great. Enjoy your cool new frames! 😎✨
Kind regards,
Ida
Luxreaders
It’s a great choice!
Great Product, efficient order processing and delivery backed by excellent customer care. I stopped buying cheap reading glasses once I discovered Luxreaders.
23 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re happy with our products, delivery process, and customer care 🙌
Kind regards,
Ida
Luxreaders
Beautiful reading glasses and so worth…
Beautiful reading glasses and so worth the price as the quality is second to none. I've had lots of comments about them in work during meetings and Luxreaders will be my go to for reading glasses in the future. Delighted!
25 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Amanda,
Thank you for your amazing review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase with us and find our reading glasses beautiful, worth the price and quality second to none! Thank you so much!
We are honoured to be your go to for reading glasses and we look very much forward to providing you with many more glasses in the future!
Best regards,
Ida
Luxreaders
Great service good looking glasses…
Great service good looking glasses sturdy frames well packaged thanks a lot
15 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear David,
Thank you very much for this wonderful review!
We are glad to hear that you are happy with your recent purchase and our service.
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more good looking glasses in the future.
Best regards,
Ida
Luxreaders
Great Quality items
Delivered very quickly ! Impressive
23 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Helen,
Thank you for your amazing review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that our delivery was very quick and that you are impressed!
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Resposta da Luxreaders
Dear Jeff,
Thank you for this amazing review. We are very pleased to know that you think of us as simply the best! Thank you so much!
Happy customers are exactly what we aim for, so thank you for sharing your experience. We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Excellent reading glasses and a great…
Excellent reading glasses and a great experience buying from Luxreaders
Thanks
15 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Graham,
Thank you for your wonderful review. We are pleased to know that find our reading glasses to be excellent and had a great experience with buying the glasses! Happy customers are exactly what we aim for, so thank you for sharing this with us!
We hope to have the pleasure of providing you with many more excellent glasses in the future.
Best regards,
Ida
Luxreaders
A Really straight forward process…
A Really straight forward process throughout. The glasses are perfect and would definitely order again in the future. would recommend 100%
14 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Hi John,
Thank you! We're so glad you love the glasses and had a smooth experience. 😊👏
Kind regards,
Team Luxreaders
Reading glasses
Hi Luxreaders,
Thank you for the reading glasses I ordered - they are very comfortable to wear and give me very clear vision - a great product which I fully recommend.
Jane
31 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Hi Jane,
Thank you for your feedback! We’re thrilled you love the comfort and clarity of your new glasses. 😊👏
Kind regards,
Team Luxreaders
Great products
Easy to use website, products arrived within a few days and really pleased with my purchase of 3 pairs of glasses.
14 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Hi Elizabeth,
Thank you for your review! We're so glad you found our site easy to use and love your new glasses. 👓✨
Kind regards,
Team Luxreaders
Good quality product
Good quality product. Quick delivery. Nice...
Thank you
1 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Adrian,
Thank you for your amazing review.
We are pleased to know that you find our glasses to be of good quality and delivery quick!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more good quality glasses in the future.
Best regards,
Ida
Luxreaders
Great glasses
Great glasses. My husband was so impressed, he went and ordered a pair off Luxreaders himself.
7 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Karlene,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and find our glasses great! It is amazing to hear that your husband was to impressed that he ordered a pair himself!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you both with many more great glasses in the future.
Best regards,
Ida
Luxreaders
Glasses with Danish style
Great reading glasses with a dose of Danish style. Optically clearer than my previous TigerSpecs. Adequate delivery.
7 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear James,
Thank you for your great review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase with us and find our reading glasses great, optically clear and in Danish Style!
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
Really pleased with my new reading…
Really pleased with my new reading glasses. They are very light and have a really high quality feel about them and the optics seem sharper than my previous glasses of the same strength. Excellent value for money, great service.
30 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Thank you very much for this amazing review!
We are glad to hear that you are happy with your purchase and our customer service and find our reading glasses to be high quality, very light and excellent value for money!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more high quality glasses in the future.
Best regards,
Ida
Luxreaders
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