Bestilte 3 par briller for snart 1 måned siden og har modtaget ordrebekræftelsen men endnu ikke modtaget mine briller. Jeg har skrevet 3 gange til dem og stadig ikke modtaget noget svar.
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Veja o que dizem as avaliações
Altogether pretty disappointing experience. Glasses are ok for the cost, but the rest of service has left a bad taste: Bought from a .co.uk website, and my invoice shows I've paid UK VAT (I'm a UK... Ver mais
Great specs with decent lenses for readers - something they don’t advertise but makes the difference for me as I’m always cleaning my old readers and these are far more robust. Good value with 3 for... Ver mais
Great range of styles - I opted for some gold-rimmed aviator reading glasses which I couldn’t find anywhere else & have had lots of compliments . They are great quality & look more expensive than thei... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in quality. Therefore, we have done our utmost to produce some reading glasses, where both design and quality are top notch while they are still affordable. We’ve many years of experience from the optical industry and have therefore closely monitored how the market for reading glasses is largely driven by gas stations, supermarkets and the like. These businesses focus to a large extent on low prices, high margins and preferably a high frequency of repurchases when customers' vision has to be corrected. The result is bad and ugly reading glasses in poor quality. We want to change that! We have a large range of stylish prescription glasses for men and women. 1 pair for £3 and 3 pairs for £59 with shipping included. Buy it no29
Informações de contato
Dinamarca
- hi@luxreaders.co.uk
- luxreaders.co.uk
3,7
Bom
1 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hello you get what you order quality is…quality excellent
Hello you get what you order quality is excellent back up is there if you need it like I say not been disappointed thank you L R
4 de novembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Peter,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and found our reading glasses to be of excellent quality!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Lovely glasses lovely colour and quick…
Lovely glasses lovely colour and quick delivery - will definitely buy again
28 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Liz,
Thank you for your amazing review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase with us and find our reading glasses to be lovely and in a lovely colour! We are happy to hear that our delivery was quick and we look forward to providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Great service and fast delivery as…
Great service and fast delivery as always and the glasses are always great quality.
26 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Paul,
Thank you very much for this wonderful review!
We are glad to hear that you are happy with your purchase and our customer service. We are very pleased to know that you find our glasses to be of great quality and experienced a fast delivery!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more great glasses in the future.
Best regards,
Ida
Luxreaders
Good value stylish readers
I bought 3 readers for the price of two. Good value. One reader has flexible hinges and these are more comfortable. Perhaps Luxreaders should consider this for all their readers.
26 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Margaret,
Thank you for your review.
We are pleased to know that you find the value good and enjoy our glasses with flexible hinges! We offer different models, styles, colours, shapes, and hinges to offer something for everyone!
If you wish exchange some of the glasses to a model with flexible hinges, you are of course welcome to do so! You can read more about our exchange and return process on our website or feel free to reach out to our customer service - we are here to help!
I wish you a wonderful day.
Best regards,
Ida
Luxreaders
Very expensive for what they are
It’s a very simple product to manufacture and interestingly only insured for around £3 but it costs £25-30 in the UK to purchase
Very large markup on the price
20 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Pnn,
Thank you for your review.
We are truly sorry to hear that you don't find our glasses to match the price. If you aren't satisfied with your purchase you are of course welcome to return it and get a refund! We offer free returns and have a 100-day return period! You can read more about our return process on our website.
If you have any questions or if there is anything we can help you with, then please don't hesitate to reach out to our customer service - we are here to help!
Have a wonderful day.
Best regards,
Ida
Luxreaders
Quality product at a reasonable price
Quality product at a reasonable price. Also customer service was very helpful with an issue with a previous purchase. Would always recommend
15 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear,
Thank you very much for this wonderful review
We are glad to hear that you are happy with our glasses, price and our customer service.
Happy customers are exactly what we aim for, so thank you for sharing your experience and thank you very much for your recommendation!
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Top-quality, super-stylish reading specs at a great price
I’d bought some cute, inexpensive, reading glasses in a discount shop just to help with things like reading small-printed menus in dimly lit restaurants, but this soon proved a bad choice as one of the arms quickly fell off! I searched online for a better but similar-looking pair and soon found Luxreaders. Similar style, similar price… so I ordered and was so delighted when they arrived quickly, beautifully packaged - and the quality was massively better! Top quality, super-sturdy, great value, and even better looking. A brilliant buy!
14 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Fay,
Thank you so much for your amazing review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase with us and find our reading glasses to be of top quality, super sturdy and great value! We are happy to hear that our delivery was quick and we hope to have the pleasure of providing you with many more super stylish glasses in the future.
Best regards,
Ida
Luxreaders
Really lovely glasses
Really good glasses a reasonable price.
Order very smooth and arrived promptly .
7 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Belinda,
Thank you for your wonderful review. We are pleased to know that you find our glasses really good at reasonable prices and that you found the ordering process very smooth with a quick delivery!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more really lovely glasses in the future.
Best regards,
Ida
Luxreaders
Stylish good value reading glasses
Easy to use website with plenty of visual aids to make the most suited choice from a wide range of stylish
spectacles frames and lenses.
With a very fast delivery after purchase
Highly recommended
10 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Eddie,
Thank you very much for this wonderful review!
We are glad to hear that you are happy with your purchase and found our website easy to use! We are pleased to know that you found our selection of frames wide and stylish and experienced a very fast delivery!
Happy customers are exactly what we aim for, so thank you for sharing your experience and thank for your recommendation!
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
Overall 10/10
The glasses themselves were such good quality, yet so reasonably priced. I loved the website layout and how it showed pictures with them on, so I could gauge how they would fit me. Overall 10/10
10 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Seera,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and found the overall experience 10/10!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
They coYou love your job, I wish you endless successrrected the mistake made by the…
They corrected the mistake made by the postal company and delivered my products to me quickly. I would like to thank Ms. Ida and all the Luxreaders employees endlessly.
10 de outubro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Empresa Anadolu,
Thank you very much for this wonderful review. We are pleased to know that you are satisfied with our customer service! We are very happy that we were able to help you with this matter - we hope you enjoy your glasses!
If you have any questions or if there is anything we can help you with in the future, then please don't hesitate to reach out to us - we are always here to help!
Thank you for sharing your experience! We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Great service
Great service, fast delivery and communication each step of the way. Very efficient service and quality of the glasses was very good. The prescription eye test was great as well, which was almost at par with my optician's.
30 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Adewale,
Thank you so much for your amazing review. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with our service, delivery, communication and online vision test! We are happy to hear that you find our service very efficient and quality of the glasses very good.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Good value and excellent service.
23 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Jim,
Thank you very much for this wonderful review!
We are glad to hear that you found your purchase to be good value and our customer service to be excellent.
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Really stylish quality glasses.
Really stylish quality glasses with excellent lenses. I would recommend them without any hesitation.
30 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Kath,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and found our reading glasses to be really stylish quality with excellent lenses.
Thank you very much for your recommendation - we truly appreciate that! Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
Excellent Quality & Value
Excellent quality frames and lenses and a great contemporary style. I was looking at glasses for three times the price before I found Luxreaders and I'm delighted with them. I've got two pairs now and I expect I'll get more as they release new styles and colours.
26 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Misha,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and found our reading glasses to be of excellent quality!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
I thoroughly recommend!
Service (from Europe to the UK) was unbelievably rapid, and my 'blue' reading specs arrived just in time for me to take them on holiday (I'm wearing them right now, as I write this sitting up in bed in the middle of France). I'm so pleased - stylish, very competitively priced (move over, Izipizi) and just what I needed.
21 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Elizabeth,
Thank you for your fantastic review and recommendation. Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We are pleased to know that you are satisfied with your recent purchase with us and find our glasses to be stylish and very competitively priced.
We are happy to hear that our delivery was quick and we hope to provide you with many more glasses in the future.
Enjoy your holiday in France!
Best regards,
Ida
Luxreaders
Great range of styles
Great range of styles - I opted for some gold-rimmed aviator reading glasses which I couldn’t find anywhere else & have had lots of compliments . They are great quality & look more expensive than their price. Easy to order, efficient delivery. Would definitely buy more.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Nicole,
Thank you so much or this amazing review. We are pleased to know that you are satisfied with your recent purchase with us and find our glasses to be of great quality! We are happy to hear that you found it easy to order and that the delivery was efficient.
Happy customers are exactly what we aim for, so thank you for sharing your experience with us.
We hope to have the pleasure of providing you with many more stylish glasses in the future.
Best regards,
Ida
Luxreaders
Fantastic quality and look great also
Fantastic quality and look great also. I’ve now bought 6 pairs of reading glasses and have been hugely impressed with them. I won’t be looking any where else other than Luxreaders.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Stephen,
Thank you for your wonderful review. We are pleased to know that you are satisfied with your purchases with us and find our glasses to be of fantastic quality!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We look forward to providing you with many more glasses in the future.
Best regards,
Ida
Luxreaders
Amazing quality and a bargain too…
Amazing quality and a bargain too compared to crap ones from Izipizi. Those hardly lasted and were like £30/35 and these are better value and you get free tint for screen too what more can you want
I want to buy another 10 more lol
2 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear Al,
Thank you so much for your wonderful review. We are pleased to know that you are satisfied with your recent purchase with us and find our glasses to be of amazing quality! We are happy to hear that you find our glasses to good value and that you like our blue light glasses!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We would love to provide you with many more glasses in the future. If there is ever anything we can help you with, then please don't hesitate to reach out to our customer service - we are always here to help.
Best regards,
Ida
Luxreaders
Great glasses at a very reasonable…
Great glasses at a very reasonable price. Good choice of colours. Delivered in good time and kept informed when to expect them.
13 de setembro de 2024
Avaliação não solicitada
Resposta da Luxreaders
Dear,
Thank you for your amazing review. We are pleased to know that you are satisfied with our glasses, prices, colour choices and delivery!
Happy customers are exactly what we aim for, so thank you for sharing your experience.
We hope to have the pleasure of providing you with many more great glasses in the future.
Best regards,
Ida
Luxreaders
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