I ordered 2 t-shirts for an upcoming holiday. While the shipping did seem to take a little longer than expected, I emailed asking when they might arrive. I was told they should still arrive on time be... Ver mais
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Veja o que dizem as avaliações
The Customer Service team at M00nshot was top notch. I had a problem with my delivery and I emailed them to resolve. I received a quick response that detailed options to help fix the issue. They we... Ver mais
My package was misdelivered to an adjacent mailbox, but my neighbor was gone for 2 weeks. I emailed support and they immediately sent a duplicate order. I offered to return but they said to share with... Ver mais
Im not going to pay no $50 for a T shirt. As awesome as they are, I just cant justify that amount unless some of it was going to a charity. Super disappointed
Detalhes da empresa
Escrito pela empresa
m00nshot T-Shirts and apparel! Non heinous designs for all mankind.
Informações de contato
548 Market Street #49713, 94104, San Francisco, Estados Unidos
- 877-727-2856
- store@m00nshot.com
- m00nshot.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
I have ordered numerous 80’s themed t-shirts over the years from this company. Each have a unique design and are excellent quality. This last order, the shirt was a little too big and when I contacted customer support, they immediately responded and shipped me a smaller size at no cost and told me to keep the original shirt. This level of customer service is extremely rare and deserves to be recognized.
Quality is great and customer service…
Quality is great and customer service is amazing!
Great experience
Great experience! Ordered a shirt that was too small and needed to exchange it. The team was fast, friendly, and helped me right away. Easy breezy! I highly recommend.
Great quality and love all the options
Great quality and love all the options. Customer service is top notch. Will order from here again.
THIS is how you do CS!
I ordered a few vintage baseball tshirts and the designs are fantastic! In addition I contacted their customer service about changing a design and also the shirt sizes after realizing I’d ordered too small. Anthony in customer service was very responsive and set me up with the correct sizes. Then when my order arrived there was a small glitch and he was quick to tell me to keep the wrong shirt and they sent the correct design out immediately at no extra charge. Fantastic customer service!
Amazing customer service
I gave my brother a shirt that was too large and reached out to M00nshot for help exchanging it for a smaller size. You won’t believe what they did. First, they responded quickly. Then they gave me a promo code for the same shirt in a smaller size—for just the cost of shipping. And then they said we could also keep the shirt that was too large. Amazing customer service: quick, responsive, and generous. That’s how to build customer loyalty.
Very fun t-shirts
Very fun t-shirts. I got three pretzel-themed shirts. Two did not fit great, so I exchanged for the correct sizes without any difficulties. Great customer service experience and love the products!
I’m highly satisfied with the quality…
I’m highly satisfied with the quality of the shirts I purchased! The now defunct baseball T-shirt lineup is amazing!!
Amazing Customer Service
The shirt I ordered was too small but Moonshot immediately replied to my email and provided me with a code to order a new one. Amazing customer service!
Cool Designs, Amazing Customer Service
I've ordered from m00nshot twice now. Both times I've had great ordering and shipping experiences, but this recent order was even better. I went with the "Luxury" option for the second order, but didn't know what size I'd be (actively losing weight) so I ordered two different sizes. When I asked to exchange the larger size, they responded super quick and made the process VERY easy. So yeah, their designs are awesome and the customer service is amazing. Looking forward to getting more tees from them!
Exceptional experience
Exceptional experience. I have ordered 2x & will DEFINITELY be back. Not only does the store have a great variety of items, the products are good quality, and the customer service I received is some of the best I have ever from a company. Better than most vendors on Etsy. Quick response, personalized service, and they even went above and beyond to try to help an order make it in time for the holiday, despite me missing the order deadline. I did not ask for this, and they did so at no extra cost. Size exchange was a breeze. I’m excited to see what new products come out, as I think I just found my new favorite go-to store. Don't hesitate to trust this company!
Great Quality!
Ordered two shirts and very satisfied. Top quality and the soft tees are really soft. Will be ordering more.
Reliable- easy to contact
Reliable- easy to contact. Very nice t-shirt material. The luxury ladies t’s are super soft and a great cut. I’ll be using moonshot for any funny t idea going forward.
Anthony at M00nshot was amazing and…
Anthony at M00nshot was amazing and helped me get the right size shirts with no questions asked and zero financial hassle. Shirts are amazing quality. Highly recommend!
Super Helpful Customer Service
I ordered a size too small (didn't read that the sizes tend to run small) and they were so helpful in the replacement process to get me the right size. Great customer service and nice quality, would buy again!
Highly impressed with their shirts and…
Highly impressed with their shirts and customer service. Have ordered several times and when one order wasn't up to par, they made it right at no cost or hassle on my end. Would definitely recommend and will order again.
A+ customer service
The customer service was the some of the best I've ever had. There was an issue with the post office and Anthony took care of right away. The response time was immediate which is rare. I will definitely be a return customer!
Love me some M00nshot.
M00nshot has a terrific, inventive inventory and they are so easy to deal with. I ordered the wrong size and they could not have been more helpful or easy to deal with.
Love me some M00nshot.
Great company and products
The selection of vintage logos is extensive and fun. The customer service is amazing - friendly, prompt, and understanding. I have bought from them twice, and I will not hesitate to buy from them again. Great company!
Great product and customer service!
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