I ordered 2 t-shirts for an upcoming holiday. While the shipping did seem to take a little longer than expected, I emailed asking when they might arrive. I was told they should still arrive on time be... Ver mais
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Veja o que dizem as avaliações
The Customer Service team at M00nshot was top notch. I had a problem with my delivery and I emailed them to resolve. I received a quick response that detailed options to help fix the issue. They we... Ver mais
My package was misdelivered to an adjacent mailbox, but my neighbor was gone for 2 weeks. I emailed support and they immediately sent a duplicate order. I offered to return but they said to share with... Ver mais
Im not going to pay no $50 for a T shirt. As awesome as they are, I just cant justify that amount unless some of it was going to a charity. Super disappointed
Detalhes da empresa
Escrito pela empresa
m00nshot T-Shirts and apparel! Non heinous designs for all mankind.
Informações de contato
548 Market Street #49713, 94104, San Francisco, Estados Unidos
- 877-727-2856
- store@m00nshot.com
- m00nshot.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Company! Awesome customer service!
Moonshot is the definition of a awesome company with great customer service! Highly recommended! I will definitely order again!
Outstanding customer service
Outstanding customer service! I had a small issue and they were all over it, and fast! I will definitely be buying again!
Great Products, Great Service
We've ordered from M00nshot several times and very much admired and enjoyed. The products are delightful, and the customer service is prompt, friendly, and satisfying.
Easy exchange and great customer service!
I bought a t-shirt for a Xmas gift this year and when I got it I realized it would be too big for the recipient. Anthony expedited an exchange for me. I really appreciate the great customer service and my son is going to love the shirt!
Great customer service from Anthony S!
Great customer service from Anthony S! Ordered a fun turkey day tshirt but accidentally ordered wrong size. Anthony responded immediately to allow me to replace it free of charge and keep the original shirt. Amazing work Anthony! Huge thank you!
mOOnshot, I HIGHLY RECOMMEND
If 10 stars were an option I'd choose it. I ordered the WKRP TURKEY DROP tee. A CUSTOM ORDER, With the design on the BACK. A really QUALITY SHIRT and CUSTOMER SERVICE IS IMPECCABLE AND EXEMPLARY. I HIGHLY RECOMMEND mOOnshot.
Great customer service and a great product!
I ordered shirts for Thanksgiving only to find out I ordered the wrong sizes for my family. With only a few days to go before Thanksgiving I reached out about getting larger shirts and having the still arrive in time. They ended up overnighting the shirts to me even though this has to be their busiest time of the year. Really appreciate the fantastic customer service and think the shirts themselves are hilarious!
What hasn't made the experience great
What hasn't made the experience great ? From the amazing support staff (Anthony S.)who asssited the one time I had an issue, to the hilarious ultra comfortable products they sell. You'll never go wrong shopping with moonshots !
I ordered a completely awesome t-shirt…
I ordered a completely awesome t-shirt in a Medium not actually knowing the exact sizes and how it would fit. I was super excited but then also completely disheartened when the I received it and a medium was too small. I figured I was screwed but the customer service was unbelievable. I reordered the same t-shirt in a large and they refunded my money for the medium. Large is perfect and these t-shirt designs are hilarious. I will continue to buy from this site and fully recommend them to everyone!
Great customer service exchanged my…
Great customer service exchanged my medium for a large with no problems.
Really Great Overall Experience
Honestly, I’m giving Moonshot a 5-star review for their amazing customer service!
I bought my husband a sweatshirt for his birthday—the one he had picked out—and when it finally arrived, it was a little snug.
I was hesitant to reach out, but I’m so glad I did. Anthony from the Support Team was incredibly helpful, responding to my email within 24 hours and offering a resolution right away.
My husband loves his “Jelly of the Month” hoodie, and the great customer service will definitely have me coming back again!
The absolute BEST customer service!
This company has great products and absolutely the BEST customer service of any company I've dealt with in a very long time. They went above and beyond to resolve my issue. Thank you! Will definitely do business with this company again.
Cool company, amazing service!!
Moonshot has a really cool variety of shirts. I got one that was a little bit too small and they were so sweet and handling me getting a bigger size. Cool company with great customer service!!
High-quality t-shirts
I ordered the high-quality t-shirts. The material is very comfortable, and the design was beautiful and matched the site.
I needed to replace two of the shirts based on size, and the team was very helpful and responsive. They took care of my situation quickly. I was actually surprised.
I have never encountered such amazing…
I have never encountered such amazing customer service in my life! I have been considering ordering from this company for years and finally pulled the trigger. I misjudged my sizing based on the shirt and shirt material. They went absolutely above and beyond to help me ensure I had the correct size And then corrected the order with amazing speed and efficiency. I will be doing business with these guys for years to come. Fantastic company, fantastic product!
great service and fun t-shirts
great service and fun t-shirts. They are better quality than most selling this type of stuff. They forgot a small item (sticker) and when I mentioned, they shipped asap. Will be back to order more fun and zany t-shirts from them.
Great quality shirts
Great quality shirts, fast shipping, and amazing customer service. I accidentally ordered a small and emailed customer service to change it to an XL. They sent me the XL free of charge even after sending the small since they didn't get my email in time. Have ordered 3 times for different shirts and will continue to order in the future. Thank you.
Customer service was excellent
Customer service was excellent. I ordered the wrong size and didn't like the print when it was received. Rather then have me return the shirt I no longer wanted, they told me to keep it (one time courtesy) and sent me a replacement. Just had to pay shipping. Great experience and will order from them in the future.
This company is awesome
This company is awesome. Honored an exchange with no hassles and i appreciate it! I’ll be purchasing from Moonshot again!!
Hilarious t-shirts and Awesome Customer Service
From the hilarious product types to the actual size and comfort of the t-shirts, my entire order was nothing short of awesome. I received everything very quickly and being the idiot I am, I screwed up and ordered the wrong size on 2 of the shirts, which was quickly rectified by Anthony at m00nshot in one email that was responded to in a couple of hours. Couldn't be happier. Thank you!
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