macom medical Avaliações 

213
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The website is easy to navigate and order. The product arrived quickly and was well packaged. The product is excellent quality, fits well and maintains it's shape well, even after washing. Very happ... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I purchased macom signature bras following my surgery to swap out my implants and a breast lift. Easy front fastening, adjusts as swelling goes down, easy to wash and quick to dry. However the botto... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good quality, fast delivery. I got the Bra roll body, when i attempted to put it on it felt like it didn't fit, even though i measured correctly. I went on to the website and there were video guides... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ease of ordering. Range of colours. Good support. Fast delivery. Seams appear not as neat, Bought this compression vest as a spare after breast reduction surgery. Doesn’t fit as well as the hospital... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos Hospitalares

Sobre macom medical

Escrito pela empresa

Your online store for surgical recovery & shapewear

macom® medical is the leading provider of high-quality compression garments, supplying cosmetic and reconstructive plastic surgeons, and cosmetic doctors.

What we do
We sell compression garments and innovative aesthetic products for use post-surgery, post-birth, for slimming and for wider aesthetic benefits, including anti-cellulite treatments.

The much praised quality of our products is due to our combined years of experience in the Aesthetic & Medical sectors. All garments are handmade in our own factories and shipped worldwide.

macom® compression garments are safe on even the most delicate or highly reactive of skin types. The material holds the CE-mark and all products are free from both latex and nickel.

Visit our Homepage
Post-surgical Compression Bras
Post-surgical Girdles
Gynecomastia Compression Vests


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

213 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,3

Todas as avaliações

(213)

129 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Easy to order and quick delivery

Easy to order and quick delivery. Product as described and fitted well

3 de novembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Gillian,
Thank you so much for your kind feedback.
We really appreciate you taking the time to share your experience and hope your recovery continues smoothly.
Kind regards,
Team macom

Avaliado com 1 de um total de 5 estrelas

Folds at bottom

Felt comfortable when first tried on
They rise up at the bottom so pull on your incisions and fold over. Makes it so sore. So expensive as you cant return after a few nights of wearing them. Wouldn't recommend

3 de novembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Rhona,
Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We completely understand how important comfort is during recovery, and we are very sorry the garment hasn’t felt right for you.
The folding you describe can sometimes occur when the when the size is not correct or simply because it's not the right style, rather than a fault with the garment itself. We’d be more than happy to look into this further and help find a more suitable style or size for you.
Please contact our team at help@macom-medical.com so we can review this together and make sure you’re supported properly during your recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Great products and service

Great products and service. Fast delivery too

28 de outubro de 2025
logotipo da macom medical

Resposta da macom medical

Dear customer,
Thank you for your review. Wishing you a smooth recovery.
Warm regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

After printable ordering the ultimate bra following my surgeons instruction, I found it very uncomfortable as it kept rolling up at the bottom. I reached out to Macom who were amazing and sent me the comfort bra to try instead and wow it’s so much more comfy and doesn’t roll up! Can’t fault the customer service. Really happy with the comfort bra would recommend!

6 de novembro de 2025
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Katie,
Thank you for your lovely feedback. We are delighted to know the Comfort bra is working for you. Wishing a smooth and speedy recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

I had a fault with my post surgery…

I had a fault with my post surgery bra,straps was to big on the shoulders,I gave them a call and they sent me a new better bra with adjustable straps so thank you macom,I shall be ordering another bra again

3 de novembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Ms McDonald,
Thank you for your lovely feedback. We’re so pleased our team could quickly resolve the issue and that your new bra with adjustable straps is a better fit.
Wishing you a speedy recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company. Great customer service advice on the phone and very quick delivery. Very good quality compression garments.

30 de outubro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Lisa,
Thank you for your kind review. We are delighted to hear you are happy with the quality of our garments and the service you received. It’s wonderful to know our team could assist you and that your order arrived quickly.
Kind regards,
Team macom

Avaliado com 4 de um total de 5 estrelas

Not as good as the first vest.

This was the second minimiser vest that I’ve bought recently but it has irritated my skin a little and the fastenings keep popping open on their own. So I only wear it whilst the other is in the wash.
The first vest is brilliant, very comfortable and is doing the job.

27 de outubro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Joanne,
Thank you for your feedback. We are glad to hear you have been happy with your first vest, though we are sorry to learn the second hasn’t felt as comfortable. We would be happy to look into this further for you.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Purchased 2 items which sadly didn't…

Purchased 2 items which sadly didn't fit me correctly. On emailing Macom they were most friendly and helpful and did their best to resolve the situation, 10 out of 10 for helpfulness.

31 de outubro de 2025
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Caz,
Thank you for your feedback. We are delighted we were able to help.
Wishing you a speedy recovery and please, let us know should you like to give us another try.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Returns are not accepted!

After reaching to support issue was resolved.

1 de outubro de 2025
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Resposta da macom medical

Dear Bojana,
Thank you for your review. We were delighted we were able to help you.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Great service from the customer…

Great service from the customer services, it arrived really quickly. My bra fits like a glove, it's so comfortable that I'm getting more.

17 de outubro de 2025
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Debbie,
Thank you for your lovely feedback. We are happy to hear your order arrived quickly and that your bra is comfortable on you. We truly appreciate your continued support.
Warm regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

TOP TIER CUSTOMER SERVICE

I ordered a compression suit on here and there was an issue with my order.

The company instantly sorted my issue and sent me a new item, The customer service team is nothing but exceptional and i cannot rate the quality of the product high enough i received merena garments from my hospital and i hated them macom is ten times better for comfort and style! will 100% be purchasing another bra and sleeping garments once i’m out of compression

18 de outubro de 2025
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Vicky,
Thank you so much for your wonderful feedback. We are delighted to hear our team could resolve your issue quickly and that you’re happy with both the service and the comfort of your garment, it means a lot to us.
Wishing you a smooth and happy recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Excellent

Very comfortable and easy to use. Help to recover from post operative care. I will definitely refer to others.

3 de outubro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Felicia,
Thank you for your kind review. We are so happy to hear you found the garment comfortable and supportive during your recovery. We truly appreciate your recommendation.
Kind regards,
Team macom

Avaliado com 3 de um total de 5 estrelas

Uncomfortable item

One of the items ordered was extremely uncomfortable, especially when wearing all the time. would recommend opting for the more expensive 'comfort' range as it is a lot softer material when wearing daily and resting on scarring etc.

1 de outubro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Stephanie,
We really appreciate your comments. We are happy that you found a range that works better for you. Let us know should you need any further assistance.
Kind regards,
Team macom

Avaliado com 1 de um total de 5 estrelas

the bra is so painful after surgey and…

the bra is so painful after surgey and always rides up.

3 de outubro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Amy,
We are very sorry to hear about your issue with the bra. Please send an email to our Customer Services at help@macom-medical.com so we can help you further.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service. Thank you

1 de outubro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Joanna,
Thank you for taking the time to leave us a review. We truly appreciate your kind words and are very grateful to have you as a customer.
Warm regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order, pay and arrange delivery

30 de setembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Mrs Goodwin,
Thank you for your review. We are glad to hear you are happy with our service.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

I ordered what I need on line quick…

I ordered what I need on line quick delivery and I got just what I needed 😌

29 de setembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Cheryl,
Thank you for your lovely feedback. We are delighted to hear your order arrived quickly and that you found exactly what you needed.
Kind regards,
Team macom

Avaliado com 2 de um total de 5 estrelas

The material appears to be quite plastic like

The material appears to be quite plastic like and is smells like cane straight from the factory.
I couldn’t have returned it either because it arrived with not a perfect label which I had to take the blame for

29 de setembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Angela,
Thank you for sharing your feedback. We are sorry to hear the garment didn’t meet your expectations. Our products are made from medical-grade compression fabrics, which can have a slightly different texture and scent compared with regular clothing, particularly when new. This usually fades after a short period of wear or washing.
We are also sorry to hear about the issue with the label. As these are classified as intimate medical garments, we are unable to accept returns once labels are removed, but we do understand how frustrating that can feel.
Your feedback has been shared with our team, and we hope you’ll consider giving us another chance in the future.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Very quick delivery

Very quick delivery, and easy to navigate website.

26 de setembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Marion,
Thank you for your kind review. Wishing a happy healing.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

i ordered the macom post op signature…

i ordered the macom post op signature bra and it arrived within 2 days.

1 de outubro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Ann,
Thank you for your review. We are delighted to hear your Signature Bra arrived so quickly and hope you are pleased with it.
Kind regards,
Team macom

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