Madmia Avaliações 140

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought these K-pop socks for my granddaughter she absolutely loves them. They were beautiful the quality of the socks is vey good and the delivery was fast. I would highly recommend this company.

Avaliado com 5 de um total de 5 estrelas

Ho recentemente avuto bisogno di assistenza per il mio ordine e sono rimasta profondamente colpita dalla reattività del team di Madmia. ​Non appena ho segnalato il problema, hanno risposto immediata... Ver mais

Avaliado com 1 de um total de 5 estrelas

Their refund policy is ILLEGAL in Australia, as they are not willing to refund the money unless the ORIGINAL packaging is kept. You can't even try on their socks if the original packaging & ties a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A heartfelt thank you to for the wonderful socks and truly caring customer service. Even when my parcel went missing, your team did not leave me alone with the problem and helped resolve everythin... Ver mais

Detalhes da empresa

Escrito pela empresa

Welcome to my wonderland where socks fantasies come true. Madmia socks are made with you in mind, empowering YOU to be who YOU are.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

140 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Customer service is shocking!

I don’t think I’ll be buying from this company in the future trying to talk to someone has been hard. The wings don’t fit on the shoes due to the snap buttons on the wrong place so they don’t snap onto the boots. I’ve contacted them via fb 5 times and they have ignored me all this time. They then messaged me I wrote back and they still have ignored me. Paid all that money and the wings can’t be used and I can’t get a hold of anyone.

20 de março de 2026
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Hi Ceilidth,

We’re sorry to hear about your experience.

We understand how frustrating it must be that the wings didn’t attach as expected. We have emailed you instructions on how to correctly attach them to the shoes. We hope this has helped.

We also apologise for the delay in our responses on Facebook, we were not ignoring you by any means, we were overwhelmed with customer inquiries which we were working through, causing a delay in our usual response times.

If you still have any issues, please reply to our email and we’ll make sure this is resolved for you as quickly as possible.

Thank you!

Avaliado com 5 de um total de 5 estrelas

Best Fun Themed Socks Ever

I bought the Finding Nemo and the Inside Out socks. I am very impressed. The colors are vibrant. The special details are tightly sewn on. I wash and dry the like normal sock with no issues. My daughter gets complimented on them EVERY time she wears them. They are soft and stay up all day with no slippage. My daughter refused to wear socks higher than her ankle prior to this. She even pushed down her soccer socks, but she keeps these up to her knees willingly. I am definitely buying more for her and for gifts for other kids. Shipping took about a week and I had visibility on them throughout. I recently saw them in a CVS in Ft. Lauderdale too.

22 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've bought about 4 pairs of these…

I've bought about 4 pairs of these socks. They are vibrant, fun and every time I've worn a pair I get so many compliments. I absolutely love these socks. They maybe aimed at children and they definitely hit my inner child. I lurve my socks

5 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've been buying these products for 5…

I've been buying these products for 5 years as gifts for my grandchildren. I love there uniqueness. They are a perfect for something they don't have and brings creativity into their wardrobe. Usually gives them something special to wear during spirit week at school. Never had issues with an order or quality of the product.

18 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Goes perfectly with my 5yr old school…

Goes perfectly with my 5yr old school uniform dresses and skirts. Gives her more style with matching hair bows. I ordered 9 pair, some were not available in toddler size so I got the next size up which isn’t that bad, gives her more room to grow into them.

2 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

High quality product

My daughter loved the socks. Amazing colour, amazing fit and good quality. Very long delivery to Moldova, but it was all worth it. Thank you!

17 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These K-pop socks were a gift for my…

These K-pop socks were a gift for my daughter's 8th birthday. She absolutely loved them; the socks are colorful, beautiful, and fit her perfectly. And the fabric is super soft. I highly recommend them.

15 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this company

Love this company! Their socks are so unique and fun, perfect for gift giving. You are able to order online and pick up at the warehouse, the team is so accommodating and helpful. Will definitely be buying from them again :)

13 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Service a la clientèle

J'ai commandé les bas de Pâques. Petite frousse croyant avoir acheté sur un site de fraude et en écrivant au service à la clientèle , ils ont pris bien soin de répondre à toutes mes inquiétudes avec patience et ont tout fait pour trouver le problème,qui est réglé. Les bas sont arrivés et j ai très hâte de les offrir a mes petites-filles , il sont vraiment mignons! Merci à toute l'équipe! Je sais maintenant que je peux passer une commande chez vous avec confiance!

22 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have placed an order 2/24/2026 and…

I have placed an order 2/24/2026 and noticed it has not been shipped. I contacted company several times and no response. I have called and the voicemail is full. Sent text and no reply. This frustrating when you spend $81.65 for some socks. I’m not sure if I’m being frauded. I may have to report to the bank because I have not received response since the check cleared. Maybe contact to BBB May help!! Very bad business practice for a first time buyer.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Dear Mil,

We’re truly sorry to hear about your experience and completely understand how frustrating this must feel, especially as a first time customer.

Please rest assured, you have absolutely not been scammed. We take our customers very seriously, and it’s never our intention to leave anyone without communication or an update on their order. We have a few styles on preorder which is likely the reason for your order not being dispatched yet as we are waiting on stock to arrive.

We sincerely apologise if you’ve had difficulty reaching us. Rest assured, we will absolutely make this right.

Please send us a direct message or email with your full name, order number, and best contact information so we can look into this immediately and resolve it for you as quickly as possible. Our email address is contact@madmia.com or phone number +61 410 804 085.

We truly appreciate your patience and the opportunity to fix this for you. 🌈🌟💕

Avaliado com 5 de um total de 5 estrelas

Most beautiful gift for girls!

They were so kind to resend a package to a different country as the original country was applying very high import taxes. Their attention and readiness to solve my problem was amazing and in one week my items were received in a new address. The beautiful socks made my little niece very happy!

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Dear Linda,

Thank you so much for your beautiful review! It warms our heart to hear how happy our socks made your niece! It was our absolute pleasure to assist you to resend your order to a different part of the world.

We’re always happy to go the extra mile for our customers, and we’re so glad we could help find a solution that worked for you. Your kind words about our service and support really mean a lot to our team.

Thank you again for your trust and support! 💖🦋🌈

Avaliado com 1 de um total de 5 estrelas

Order never arrived!!!!

Order never arrived!!!!
Sent numerous emails and no response.
The parcel link never updated and then the link was expired.
My little girl is gutted she didn't get her bow bag and you've in essence stolen from me!
Super annoying as having been a previous customer I expected more.
Looks like I am not the only one to be disappointed too!!!

3 de novembro de 2025
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Hi Rachel,

We’re sorry to hear about your experience and understand how upsetting this must have been, especially for your little girl.

We’d like to clarify that we have not taken payment without intention to deliver or resolve this matter. Your order was dispatched, and the tracking number was emailed to you at the time of shipment. After checking our inboxes, we can confirm we have not received any emails from you before the first one received on 25th January. We have replied to this email and look forward to assisting further.

If our messages didn’t reach you, we apologise. Please contact us directly at contact@madmia.com or on the mobile number +61 410 804 085 so we can resolve this as quickly as possible. 🦄🌟🦋

Avaliado com 5 de um total de 5 estrelas

Best present for kids

My daughter got
Them for ger birthday. She has been obara sef ever since nad would
Not takemthem of. Best birthday gift ever!

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Hi Igor,

Thank you so much for your lovely review! We’re absolutely thrilled to hear your daughter loved her birthday gift and won’t take them off, that makes us so happy 💖

Thank you for choosing us, and we hope to bring more smiles your way in the future! 😍🌈🌟

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