The company at present is doing well . It is my experience from many years ago which was poor in that they did not fully explain the tax implications of these policies on withdrawl
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Veja o que dizem as avaliações
Everything went quickly but apparently I don't exist as I don't spend my life online. Plus it will cost you money which is not touched on until the very last, which by then,you just want your money e... Ver mais
DESPITE THE FACT THAT YOUR SYSTEM NEW WHO I WAS IT TREATED ME AS IF I WAS A NEW CUSTOMER AND I HAD TO SUPPLY I.D INFORMATION ALL IN A .PDF FORMAT. THIS TOOK ME A LONG TIME TO SORT AND WAS A CONSIDERAB... Ver mais
A empresa respondeu
Disappointed to discover I had to transfer my 2 pension plans away from one of the largest pension providers because my plans did not allow me to draw-down. The transfer process then took almost 2 mon... Ver mais
Detalhes da empresa
Escrito pela empresa
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products. Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.
Informações de contato
BN15 8GB, LANCING, Reino Unido
- 0800 000 000
- mandg.com/pru
4,0
Muito Bom
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
ZERO STARS
If I could do zero I would - I have been trying to transfer my pension for nearly 2 months - they have made it difficult at every turn - I've supplied information, emails, messages. None of these things they need legally as I have had no such problems with other companies. AVOID at all costs - impossible to work with.
22 de maio de 2026
Avaliação não solicitada
Resposta da Pru UK
Hi Victoria, we're sorry to hear about your experience in transferring your pension, and for the frustration this is causing. We'd like to help, and if you could email us at social@prudential.co.uk with your plan number and preferred contact details, we'll arrange for our customer service team to get in touch. Many thanks
Easy to deal with and the advice I…
Easy to deal with and the advice I received was just what I needed
2 de abril de 2026
Chris Reynolds
The letter forwarded regarding income tax,couldn't understand it at all.
20 de maio de 2026
Resposta da Pru UK
Hi Chris, we’re sorry the letter has caused confusion and may have raised further questions. We’d like to help.
Please email us at social@prudential.co.uk with the reference from your letter and your preferred contact details, and one of our team will be in touch. Many thanks.
Absolute seamless service from start to…
Absolute seamless service from start to finish .
10 de abril de 2026
Resposta da Pru UK
Hi Chris, thank you for your feedback and we're delighted to hear you had a positive experience in dealing with us recently.
Everything was easy on line and the…
Everything was easy on line and the transaction done within days
10 de maio de 2026
Resposta da Pru UK
Hi Carole, we're so pleased to hear your online experience was easy and efficient. Thank you for taking the time to highlight this through your review, and should you need anything more, please let us know. Many thanks
cash came quick
1 de maio de 2026
The transaction went very smoothly
10 de abril de 2026
Straight forward service
Straight forward service, no problems encountered so everything was as expected.
18 de maio de 2026
Resposta da Pru UK
Hi Julie, thank you for your feedback, and it's good know you found it easy to deal with us recently. If there is anything more you need, please get in touch again. Many thanks
Don’t take so long transferring funds.
14 de janeiro de 2026
Resposta da Pru UK
Hi Fiona, thank you for taking the time to leave your feedback, and we're sorry your transfer has taken longer than you expected. If there's anything more we can do to help, please let us know by getting in touch.
If preferred, you can email our team at social@prudential.co.uk and we'll follow this up with our colleagues. Many thanks
Too many questions
Am happy to help but it would have been helpful if we knew from
the outset as to how many questions we would be expected to answer. If I had known how long the questionnaire would take to complete, I would not have taken part.
15 de maio de 2026
They make everthing simple.
14 de maio de 2026
Good service
29 de abril de 2026
Simple and easy
5 de fevereiro de 2026
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