Have try several times to take my 25% tax free lumpsum from my frozen pension pot, then move remaining balance to a draw down fund. Have been told this is NOT possible without financial advise!! Unbel... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Have try several times to take my 25% tax free lumpsum from my frozen pension pot, then move remaining balance to a draw down fund. Have been told this is NOT possible without financial advise!! Unbel... Ver mais
A empresa respondeu
Aegon customer service team provide a very effective service. I'm not a finance expert but the team were patient and answered all of my queries. I fell reassured and confident in the steps I have take... Ver mais
My usual anxiety of a telephonic cul-de-sac, or being passed around when calling a large organisation was busted by AEGON. Promptly answered, and a polite and genuine chap got an immediate grip on why... Ver mais
A empresa respondeu
For an outsider communicate what is not working is usually difficult, as much as when he receives an information he is not used to. This brings to misunderstands and waste of time, but not in this cas... Ver mais
Aegon provide retirement, workplace savings and protection solutions to over two million UK customers. Find out more about the products that we offer.
Lochside Crescent 1, EH12 9SE, Edinburgh, Reino Unido
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My questions were answered in a very professional and friendly manner. Thank you.
I have full confidence in contacting Aegon every time if i have the need to , so helpful , and its great to talk to a human.
Aegon customer service team provide a very effective service. I'm not a finance expert but the team were patient and answered all of my queries. I fell reassured and confident in the steps I have taken.
Quick response to my phone call. Could clearly understand the advisor and felt he knew about the products
Very pleasant staff, who dealt efficiently with my issue in a friendly and professional manner.
My telephone call was answered reasonably quickly, Polite operative who quickly provided me with answers to my questions
Very professional and patient with me as I am not very tech savvy.
The young lady had a very easy going manner and talked me through everything.10 out of 10.
For an outsider communicate what is not working is usually difficult, as much as when he receives an information he is not used to. This brings to misunderstands and waste of time, but not in this case.
Everything was very professional and easy to understand
I have contacted Aegon a couple of times for advice and help. On both occasions I have found them to me most helpful and patient with my request carried out easily and swiftly
This company are first rate in terms of customer service. Thank you
Very user friendly site and in case you need to call excellent customer service.
Clear simple but accurate replies to my query
I was passed through 4 teams before I was talking to an operator who could actually help. Needs to have clearer choices in the menues.
All operators I spoke to were very polite.
Very helpful and clearly spoken. Could understand everything the young gentleman was telling me. Would definitely recommend this company.
Excellent helpful advice. Knowledge given solved the issue
Great staff. Sound advice. Listened to what I wanted and gave me the best options to go ahead.
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