We feel completely scammed by this company. We ordered “Italian made” custom mats and interior track lights for our Acura MDX last October. When the mats finally arrived in Dec - shipped from Russia—... Ver mais
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Veja o que dizem as avaliações
Having seen a number of similar products receive bad reviews I was very sceptical about ordering these. I took the plunge half expecting to be disappointed but the mats for my Alfa arrived within a mo... Ver mais
A empresa respondeu
Mats are absolutely incredible. Even though shipping was long, the customer service from time of ordering to delivery was great. The quality and precision to detail is amazing. Everyone who sees them... Ver mais
A empresa respondeu
I paid to rush my item. I never got a shipping notification. I left emails and voicemails canceling my order but they never picked up or responded. They got in touch a month later to say everything wa... Ver mais
Detalhes da empresa
- Loja de Acessórios Automotivos
- Atacadista de Peças para Carros
- Fabricante de Autopeças
- Loja de Autopeças
- Serviço de Limpeza Completa de Automóveis
- Loja de acessórios para equipamentos automotivos
Escrito pela empresa
Manicci Luxury Auto Styling was established in 2014. Manicci International is a globally recognized auto styling brand focusing on the interior auto styling of luxury and exotic vehicles. We make unique, elite, custom made luxury leather car mats and trunk/cargo/boot liners using our state of the art technology for over 1000 different vehicle models. Our luxury car mats are a luxurious combination of style, class, comfort and protection for your vehicle. Our high quality products and excellent customer service has allowed us to win Business Excellence Awards across the globe. With our award winning design, we precisely custom fit each mat to order to its respective car using your vehicle manufacturer measurements to ensure a perfect fit. All of our Manicci mats are tested to make sure each piece is of elite quality and safety guidelines are met. Our products were also professionally tested over 2 years in 2014 using the best materials on the market in actual vehicles during every day use as well as temperature controlled environments. We passed all product tests using a top third party product quality control inspection company in the USA. Our mats are custom made once you order them for your vehicle model. Our stunning award winning products are a must have for anyone who loves to add some custom styling to their car, loves a bit of luxury or simply wants to protect their investment and help their car hold its value for longer. Manufactured to the highest quality using 3D scanning techniques to get incredible accuracy of every vehicle and computer cutting equipment for the most accurate of finishes, they literally cannot be beaten on finish. The diamond styling pattern is synonymous with high end upholstery found in the worlds most valuable vehicles, a style that is often out of reach from your everyday car. Adding this level of finish without the extreme custom upholstery and interior customization costs is not something to be missed.
Informações de contato
Surrey, Canadá
- 844 626 4224
- info@manicci.com
- manicci.com
2,8
Bom
168 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am very disappointed:(
I am very disappointed. I watched a lot of youtube videos about Manicci products and they all looked perfect. So I ordered a set for my Audi A8. Of course mine wasn't even close to the perfect look nor to the pictures on the website. I have received the floor mats full of wrinkles and cuts. I thought it would get better but the cuts are still there after 3 months. It just looks disgusting. That's not what I paid for.
The other thing is Manicci says on their website that they are in Canada, but they will send your order from China!
23 de novembro de 2021
Resposta da Manicci Luxury Auto Styling
Hi Sim,
Sorry for your troubles. We have emailed you requesting more info regarding your mats. Our mats do fit perfect but we need to determine a few things first.
Why are you mats not fitting? A8 models are popular for us and we sell many with zero issues. We need to see the cuts etc.
We never claim our factory is in Canada. Our showroom and office is in Canada. Here is some info from our website for your clarification .
Frequently Asked Questions:
Where is your material sourced from?
Italy
Where are you located?
Our showroom and office is located in Surrey, BC Canada. Our mailing address is located in Blaine, WA USA and our factory is located in Shenzhen CN
Where are your mats shipped from?
From our international based Manicci factory in Asia. Let us explain our operations a little further. We used to ship from our US based factory in California from 2014-2018. Production operations were restructured for the better in 2019 due to overall rising costs in the US. By implementing this logistics setup, it allowed us to reduce our labor, lease and operational costs without effecting product quality. This in turn allowed us to offer free worldwide delivery which is just as fast. Our actual materials for the mats are imported from Italy consisting of top grade materials sent in bulk to our Manicci factory in Schenzhen every month
Never received mats
23 de novembro de 2021
Resposta da Manicci Luxury Auto Styling
Hi Peter,
please check your email inbox. Your mats arrived Tuesday, February 08 7:00 P.M
thanks
Team Manicci
To begin the product took over a month…
To begin the product took over a month to receive and once I got it there was no instructions on how to install it. So now I have a $200 floor mat set sitting in the garage. Waste of money wish there was a way to get a refund.
23 de novembro de 2021
Resposta da Manicci Luxury Auto Styling
Hi Jennifer,
Your order was placed under the free shipping which is why it took a month and what we quote on our website. Times include production and delivery. Reminder the mats took 5-10 days to custom make from scratch. The express shipping was not selected at checkout, had it was the floor mats would have arrived quicker. Video link was sent when it shipped along with tracking how to install.
Thanks
Team Manicci
Not the perfect fit. But quality mat
Model: 2021 tesla model S. Delivery was approximately two months. The rear passenger and trunk carpets were not the perfect fit. But overall, they are quality carpets.
23 de novembro de 2021
Resposta da Manicci Luxury Auto Styling
Hi Larry, Your mats delivered successfully and arrived 2 months from time of order under the free shipping option. If you selected Express Shipping at checkout the mats would have arrived in 3 weeks. Normally mats arrive in 1 month from time of order under free shipping but there are global shipping delays under the free shipping option beyond our control. Reminder your mats are custom made to order and took 7-10 days to cut assemble and box. Please also check your email inbox. 2021 Tesla Model S floor mats are a top seller and fit perfect so we would like to see how the install went with pictures and videos.
Team Manicci
Absolutely satisfied everything
Absolutely satisfied everything. I was regularly kept Informed, from step one all the way to delivery. Fitting is perfect! Quality is without a doubt in par with what they claim to be!
23 de novembro de 2021
Resposta da Manicci Luxury Auto Styling
Hello Faaiz,
Thank you so much for the kind review!
Team Manicci
Great quality
Great quality. Changed the way my interior looks. Would definitely buy again in the future.
23 de novembro de 2021
Resposta da Manicci Luxury Auto Styling
Hello Angel,
Thank you so much for the kind review! Appreciated!
Team Manicci
Great quality and good fit
Great quality and good fit, the floor and cargo mats go well with the interior of the car and once i worked out the little clip situation they dont slide around.
23 de novembro de 2021
Resposta da Manicci Luxury Auto Styling
Hello Mark,
Thank you so much for the kind review!
Team Manicci
They look good
They look good, was a smooth process.
I think the use of a discount code to accomplish just front mats, eliminated being able to use a sale code on just front mats.
So that would be my suggested improvement to the ordering process.
23 de novembro de 2021
Resposta da Manicci Luxury Auto Styling
Hi John,
Thank you so much for the kind review! We truly appreciate it! Noted we have added it now!
Team Manicci
I absolutely love my new floor mats!
I absolutely love my new floor mats!! They took a bit to come but at no fault of the sender. It was soo worth the wait. The company was very helpful and communicated very quickly everytime I messaged! I would definitely recommend everyone to order it is absolutely worth it.
25 de outubro de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Lisa
Happy to help! Thanks for your great review of Manicci. We really appreciate it! Enjoy your new mats!
Team Manicci
The customer support is great…
The customer support is great considerate very useful and easy to access. - Abigail Richardson
23 de outubro de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Yeet
Happy to help! Thanks for your great review of Manicci. We really appreciate it!
Team Manicci
Love These Mats!
These mats are absolutely fantastic! Ordered a set for my SL550 and completely changed the appearance of the interior. Excellent quality and exactly as described on their website. Standard shipping can be a bit long, but well worth the wait. Very happy customer!
30 de setembro de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Rudy
Thanks for your great review of Manicci. We really appreciate it! Enjoy your mats!
Team Manicci
Best Custom Car Floor Mats in the market, period.
Best Custom Car Floor Mats in the market, period. The customer experience is top notch and the website ordering experience is easy to understand. 12/10 I would totally recommend this to anyone who is looking for custom luxury car floor mats.
Shout out to Harry the Sales Manager, who helped me out with my order!
23 de setembro de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Mikael
Thanks for your great review of Manicci. We really appreciate it! Enjoy your mats!
Team Manicci
These mats have improved immensely
These mats have improved immensely. I'm very happy and impressed.
10 de setembro de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi A K
Thanks for your great review of Manicci. We really appreciate it! Enjoy your mats!
Team Manicci
Yes would definitely recommend amazing…
Yes would definitely recommend amazing products can’t thank Manicci Autostyling enough for their amazing products. ❤️
10 de setembro de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Aston
Thanks for your great review of Manicci. We really appreciate it! Enjoy your mats!
Team Manicci
This company was a pleasure to deal…
This company was a pleasure to deal with and a superior product than others. Better than competition. Love the colors selection!
4 de setembro de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Daljeet
Thanks for your great review of Manicci. We really appreciate it! Enjoy your mats!
Team Manicci
Customer service the best
Customer service the best, floor cover is precise, floor mats didn't arrive, but once notified, shipped the next day, worth the wait,
23 de agosto de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Sporties Mobile Detailing
Thanks for your great review. We really appreciate it! Enjoy your mats
Team Manicci
I love these floor mats so much
I love these floor mats so much! They make my interior pop!
22 de agosto de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi DD
Thanks for your great review. We really appreciate it! Enjoy your mats
Team Manicci
Great Customer Service
21 de agosto de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Matthew
Thanks for your great review. We really appreciate it! Enjoy your mats
Team Manicci
AMAZING
These mats look absolutely amazing in my 2022 M850. Makes the entire interior!!!!!
15 de agosto de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Daniela
Thanks for your awesome review. We really appreciate it! Enjoy your mats
Team Manicci
Omg these car mats are a definite game…
Omg these car mats are a definite game changer!!! They just are the right accessory for my Audi! Super easy to install and the fit is perfect!! I’m so in love. Highly recommend Manicci!
11 de agosto de 2021
Avaliação não solicitada
Resposta da Manicci Luxury Auto Styling
Hi Dawn
Thanks for your great review. We really appreciate it! Enjoy your Manicci mats!
Team Manicci
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