Manicci Luxury Auto Styling Avaliações 

We feel completely scammed by this company. We ordered “Italian made” custom mats and interior track lights for our Acura MDX last October. When the mats finally arrived in Dec - shipped from
Russia— , we found they DO NOT fit and also never received the interior track lights at all. They just never came. Customer service has never responded to our inquiries from Jan 2026. They supposedly offer a 10 yr warranty on craftsmanship and materials but they have NEVER RESPONDED. It’s like we set $700 on fire. Manicci is a scam.

BMW car mats X5 were perfect. Arrived quick air express option .

I paid to rush my item. I never got a shipping notification. I left emails and voicemails canceling my order but they never picked up or responded. They got in touch a month later to say everything was about to ship- I said that I didn't want the item and wanted a refund as I already received the item from another company. They denied my refund.

I researched the heck out of Manicci before buying some front and back customized mats for my Lexus. But it appears that since my initial order back in March their customer service has had challenges. The order process went very smoothly, I received some automated emails along with a gentleman up in Canada reaching out to verify the model of my vehicle. I actually received my mats within 4-5 weeks of order, thinking they were coming from Canada. They in fact are made/shipped from China - so if you have issues with the whole 'made in China' their mats are not for you. This is an important call out, as when I was researching them - most of what I saw indicated the mats were made in Canada which is not the case (read other reviews). The mats arrived very tightly packed in a pretty small box, given they came from China and the shipping took awhile they did have some pretty significant creasing but it comes out so don't worry about that. Install was pretty easy, my issue arose when installing the driver side which was wayyyyyy too big. Too big to the point that it could be a driving hazard. Additionally, while their website eludes to them being Italian leather (it is all in the wording) , they are in fact 'pleather' or PVC. This did not bother me, but their site is somewhat misleading.

I quickly took some pics, wrote a note about the fit of the driver side and seeking some feedback on next steps and sent over to the gentleman who had reached out about verifying my model. He responded with "Thx" which was confusing. I replied back asking what that means and he quickly got back to me saying he would contact "the design team" (China?) and get back to me within a week. That was well over a week ago and it has been radio silence. I sent a couple of follow ups, tried to chat/call, along with sending my issue to the support/info general email and heard nothing. Then, when I made a challenge via my payment source for a partial refund on the front mats which due to driver side were unusable... I all of a sudden was contacted. We did end up resolving that piece, but do not expect great communication.

Absolutely no communication with the company. Tried several times through emails and voicemail. No one would answer the phone or have the courtesy to return the call. I wanted to add an item to my purchase that was for a tailgate drop down on Land Rover. Disappointed this was not addressed. The product does come from China so delivery is slow. Received product and it is nice in appearance. Today I am going to try and install with no directions. So we will see how it goes.

I have orders custom car mats from manicci on 1 of March and I still haven’t received the carpets. I even sent the photos of my car and still haven’t got a reply for more than 3 weeks. Is this a scam?

It took two months to receive the car organizer I ordered...when I finally did, the quality is less than satisfactory--clearly not leather, and it has to be assembled together by velcro holding it together

From first introduction to delivery, every step was documented, any queries explained and acted upon.
Up to date information and tracking.
Very pleased with delivery and product.

The floor mats finally came 6 weeks later.They fit and Look Beautiful. The company needs to Let Customers know it will 6 to 8 weeks to receive them.

Cancelled an order 60 days ago. Last week they used my credit card to reorder the items I did not want. Sent three emails and left two voicemails with no response at all. Do not give this company your credit card information. Oh and by the way they deduct 45% stocking fee for returns.

I placed order for car floor mats, trunk liner, and door sills on Oct. 27, 2025. Nov. 5, Hardeep requested for another trunk photos "for accurate production" and I provided more confirmed photos. The door sills I received after 30 days were pieces of junk and was returned at Hardeep Gill's approval but no credit till now Dec. 14, 2025. The floor mats were supposedly shipped on Nov. 9th, but till date (Dec. 14), they are undelivered and shows held by the Customs upon tracking. The shipping label for the trunk lining was generated on Dec 4, but till date, tracking details show that nothing has been shipped as only the label was generated. I have written several emails, left several voice messages, sent text messages, and have tried to chat with Hardeep and his Manicci group but no response or update. Is this not a scam, Hardeep??

They charged me $10 more without notice! The invoice was $59 and they charged me $69…, They never answered my e mails! Horrible customer service!

Installation took less than 10 minutes and everything snapped right into place. The diamond pattern looks classy, and the edges don’t curl like cheaper ones I’ve tried. My kids even commented on how nice the car smells now!

Having seen a number of similar products receive bad reviews I was very sceptical about ordering these. I took the plunge half expecting to be disappointed but the mats for my Alfa arrived within a month and frankly they are excellent. They fit very well and look fantastic. Really easy to install and didn’t need any of the extra clips (provided) because the fit was so good. A real thumbs up for Manicci 👍

I came across Manicci while looking for something that wasn’t the same generic car mat everyone else has. Honestly, I’m blown away. The design is sleek, the stitching looks custom, and I’ve already had a few people ask me where I got them. It really makes my car feel more high-end. Worth every penny.

I’ve tried a few different brands over the years, but nothing compares to Manicci. The mats fit perfectly in my Mercedes and instantly elevated the look of the interior. The quality feels premium, and they’re easy to clean, which is a big plus for me. Shipping was quick and the customer service was great. Highly recommend if you want both style and protection for your car.

The quality is excellent. Just as advertised. Looks great in my Macan EV. Got compliments on their floor mats at a Porsche gathering two weeks ago. This is my second set I purchased from Manicci. Will be getting another complete set when I get my next car in a couple of years. Thanks Manicci!

Order placed and payment made with no delivery and request for refund ignored.

As an update, since this review was posted, I was informed the next day that package details have been provided to the carrier with shipment yet to commence; 1.5 mths from order placement. Floor mats were delivered in a tightly wounded package resulting in creases, which hopefully will disappear with time.

As an update the the following review i have received an email telling me that a full refund has been issued and it should be back in my account within 10 days. Why it takes this period of time i don't know (refunds can be paid by direct transfer for the past couple of years - after all payments are debited immediately). But given that Manicci finally got back to me with a solution (but no explanation) I have upgraded to 3 stars.

The mats and trunk liner were ordered and paid for on 01/07/2025 with an expected production date 7 days later. I have had no further contact since the payment receipt. over the past 6 days i have tried on multiple occasions to contact customer support via phone, email, chat and text all to no avail. I suppose that's $415 US down the drain............

These mats are really nice and the quality is good but just know that they will last about 18 months and they have a year warranty.