Don't ever buy anything from this company. My valentine's day gift will arrive late. Full refund. Ok..end of story. NOT. There was a second charge of a MONTHLY SUBSCRIPTION, which somehow was secr... Ver mais
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Veja o que dizem as avaliações
The ordering process was easy. Got this to celebrate an anniversary. My partner loved the colours and framing. Very good product.
A empresa respondeu
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company... Ver mais
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The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a... Ver mais
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Detalhes da empresa
Escrito pela empresa
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Informações de contato
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, Reino Unido
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4,1
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic product
Fantastic product, good quality, great price, fast delivery - brilliant present 👍🏻
16 de dezembro de 2022
Resposta da Maps For Moments
Thank you for your review Lisa. Whatever the occasion, dedicating a Night sky poster after a loved one truly is a unique and special gift to give :) - Kim, CS
The star map itself is wonderful…
The star map itself is wonderful and never disappoints, this is my third purchase. However, this time round I decided to add a frame which was a big mistake. The frame is cheap and flimsy it takes away from the special sentiment of the content. I will certainly replace the frame - didn’t expect a poor quality frame from this company what a waste of money. I would recommend the star map to anyone but the frame are to be avoided.
16 de dezembro de 2022
Resposta da Maps For Moments
Hi Jay, thank you for your review. We're glad to hear that you're overall happy with your order however I'm sorry for any disappointment stemming from the frame included in your order. We always aim to provide our customers with a variety of framing options to ensure their star map gift is beautiful, however if you are dissatisfied with your frame or any other item in your order, we're happy to accept this returned to our warehouse for a refund. A member of our team will be in touch shortly to see if this is something you would like to arrange :) ~Ryan T
Resposta da Maps For Moments
Thank you for your review Karen. I am so glad that you agree when we say a night sky poster is a great personalised gift idea! - Kim, CS
Super quick delivery
Super quick delivery! Product came more amazing than expected. Will definitely be purchasing in the future.
7 de dezembro de 2022
Resposta da Maps For Moments
Thank you for your review Chelsea. We really do take pride in our products and I am over the moon to know that you are pleased with your purchase. - Kim, CS
Resposta da Maps For Moments
Thank you for your review Michael. I'm so glad that we were able to assist in such a timely manner - I hope that your night sky poster was everything that you wanted it to be when it arrived! - Kim, CS
I ordered this product over a month…
I ordered this product over a month again and it has yet to arrive
16 de dezembro de 2022
Resposta da Maps For Moments
Hi Sophie, thank you for your review and I am very sorry to hear this. I can see your order was placed on the 24th November and dispatched the very next day.
Due to Royal Mail strikes there were unfortunately some delays and although these delays are out of our control, we're very sorry for any inconvenience caused.
I can see from the tracking information that your order was delivered on the 15th December. If you have any queries or concerns please email us on support@mapsformoments.co.uk so we can help you further - Paige CS
The star map looks good
The star map looks good, however, it came in a cheap, flimsy frame. I intend to buy a better frame before giving the star map as a gift. Delivery time was good. Ordering was easy. Overall a potentially good experience that was spoilt by the cheap frame.
5 de dezembro de 2022
Resposta da Maps For Moments
Hi Mike, thank you for your review. I am sorry to hear you are unhappy with the quality of your frame. We appreciate customer feedback and will be sure to pass these comments on for future reference - Paige CS
A special way to celebrate special moments
I love these maps. I have given them as gifts to my husband for our wedding and when we adopted each of our 3 children.
8 de dezembro de 2022
Resposta da Maps For Moments
Hi, Thank you for your review. We truly do believe that personalising a night sky poster after a loved one is one of the most special gifts to give, and so I'm so pleased to hear that you agree! - Paige CS
Broken Frame delivered
Package has arrived with the frame broken.
Print is great but black frame is completely smashed at corner
7 de dezembro de 2022
Resposta da Maps For Moments
Hi Eliza, Thank you for your review. I am sorry to hear you received your frame damaged. Our products go through a quality control check before dispatch and believe this would have been caused during transit with the courier. I can see that we resent you a replacement frame on the 7th December which was delivered to you on the 8th December :) - Paige CS
Easy to order.
Easy to order.
My map arrived very quickly.
Impressed with the quality
26 de novembro de 2022
Resposta da Maps For Moments
Hi Pete, Thank you for your review. Dedicating a night sky poster after a loved one is an astronomical gift idea - but that doesn't mean the process to do so should be! - Paige CS
Lovely quality & arrived quickly!
20 de novembro de 2022
Resposta da Maps For Moments
Hi Melanie, Thank you for your review. I'm so pleased to hear that you had such a positive night sky registration experience, from ordering and delivery, to the product itself :) - Paige CS
It would have been 5 stars but…
It would have been 5 stars but unfortunately the corner of the print was bent when it arrived.
Great service and fast delivery even with postal strikes
4 de dezembro de 2022
Resposta da Maps For Moments
Hi Luce, Thank you for your review. I am sorry to hear this! Our products go through a quality control check before dispatch and believe this may have been caused during transit with the courier. We would be more than happy to take a look into this for you if you would like to send us images of the poster. You can send them to our customer support team on support@mapsformoments.co.uk - Paige CS
Resposta da Maps For Moments
Hi Trog, Thank you for your review and for personalising your night sky poster with us! - Paige CS
The fastest delivery ever
The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a high quality frame. Other than that, poster was beautiful.
29 de novembro de 2022
Resposta da Maps For Moments
Hi Vanessa, Thank you for your review. I am happy to hear you arrived your order quickly and efficiently! We appreciate the comments regarding the frame and will take this feedback on board for future reference - Paige CS
Very helpful and great item
23 de novembro de 2022
Resposta da Maps For Moments
Hi Mr & Mrs Thompson, Thank you for your review. I'm over the moon to hear how happy you are with your Night sky gift! - Paige CS
Resposta da Maps For Moments
Hi Katrina, thank you for personalising your nightsky poster with us! - Paige CS
Took a while but it is lovely and a special gift 🎁
Took a while to arrive so order far in advance 👀👀 once it did arrive it was lovely though. I paid extra for 1-3 day shipping and it still took little over a week zi think it was due to my usual bad luck though. But my husband loved it when it did arrive it looked lovely. Some might say it makes the day last longer by being late.
19 de novembro de 2022
Resposta da Maps For Moments
Hi Bethany, thank you for your review. We're very sorry to hear about the delay in receiving your order! I can see that your order was shipped on 22nd November however there appears to have been a courier issue affecting the transport and delivery of this, however your order was resent on 25th November and delivered on 28th. We hope that you've now been able to celebrate your anniversary with your star map - a member of our team will be in touch shortly to follow up on this :) ~Ryan T
Great product.
Website.easy to use and it arrived within a few day. Looked great once I'd framed it.
26 de novembro de 2022
Resposta da Maps For Moments
Hi Samantha, Thank you for your review. Dedicating a night sky poster after a loved one is an astronomical gift idea - but that doesn't mean the process to do so should be! - Paige CS
Absolutely great customer service
Absolutely great customer service. my second map got lost in the post, I emailed them and got a response from Ryan so quickly. He fixed the mistake that I made with my order for me without an extra charge and ordered to resend it with no hassle!
9 de novembro de 2022
Resposta da Maps For Moments
Hi HM, Thank you for your review. Here at Maps For Moments, we work hard every day to make sure that our service is the best it can be, so feedback like this really does mean the world to us! - Paige CS
Fast, efficient and great quality
I have now purchased 4 maps for the family. Great idea, the children love looking at the constellations. Fast efficient service. Queries answered promptly.
15 de novembro de 2022
Resposta da Maps For Moments
Hi Mark, Thank you for your review. Whatever the occasion, dedicating a Night sky poster after a loved one truly is a unique and special gift to give :) - Paige CS
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