Don't ever buy anything from this company. My valentine's day gift will arrive late. Full refund. Ok..end of story. NOT. There was a second charge of a MONTHLY SUBSCRIPTION, which somehow was secr... Ver mais
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Veja o que dizem as avaliações
The ordering process was easy. Got this to celebrate an anniversary. My partner loved the colours and framing. Very good product.
A empresa respondeu
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company... Ver mais
A empresa respondeu
The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a... Ver mais
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Detalhes da empresa
Escrito pela empresa
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Informações de contato
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, Reino Unido
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4,1
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered the A2 Framed star map for my…
Ordered the A2 Framed star map for my anniversary and it was really great value for money. The frame was nice and sleek and star map was great quality. Would defo order again, cheers.
11 de junho de 2026
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, Andy! We're delighted to hear you were thrilled with your purchase from Maps for Moments. - Kim, CS
The ordering process was easy
The ordering process was easy. Got this to celebrate an anniversary. My partner loved the colours and framing. Very good product.
18 de junho de 2026
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your lovely review, Ro! We're so pleased to hear the ordering process was easy and that your personalised star map made a wonderful anniversary gift. Thank you for choosing Maps for Moments to help celebrate such a special occasion! - Kim, CS
A2 Framed Map
I recently bought an A2 map for a friend's wedding gift. It arrived so promptly and is just lovely quality. My friend has sent me a photo of their map in their new home, as she is equally delighted.
I will be back for a keyring for their anniversary gift ☺️
1 de junho de 2026
Avaliação não solicitada
Resposta da Maps For Moments
Thank you so much for your lovely review, Eri! We're delighted to hear that your personalised night sky map made such a special wedding gift and that your friend loves it in their new home. We look forward to creating a personalised keyring for their anniversary too! 😊 - Kim, CS
Beautiful Design
Beautiful Design, High quality frame. Mum loves it!
24 de junho de 2026
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, Sapphire! We're so pleased to hear that your mum is over the moon with her Maps for Moments gift. - Kim, CS
Gifted for my dog
I was gifted a constellation map in remembrance of my dog and it genuinely broke my heart! One of the best gifts I’ve received!
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, David. We're so sorry for your loss. We hope your personalised Maps for Moments gift brings you comfort and serves as a meaningful tribute to your dog. - Kim, CS
Frame chipped
Frame chipped, likely caused when it was dropped through the letterbox
11 de maio de 2026
Resposta da Maps For Moments
Thank you for your review, Lynne. We're ever so sorry to learn that your gift arrived damaged and are eager to make things right. A member of the team has reached out to help you. If you could kindly check your inbox that would be most appreciated. - Kim, CS
Resposta da Maps For Moments
Thank you for your review! We’re so pleased to hear how happy you are with your Maps of Moments gift, and we hope the recipient was equally as pleased. - Kim, CS
Delighted with the product and serviceour website made ordering so simple
Your website made ordering so simple. Delivery was súper fast it arrived the day after the order was placed. Very pleased with the starmap a beautiful memento.
21 de abril de 2026
Resposta da Maps For Moments
Thank you for your review, Madeleine. We’re thrilled to hear that the experience of creating and receiving your personalised night sky map went above and beyond your expectations. - Kim, CS
Lovely star map! Perfect gift
The only issue I had with the star map is the frame it came in. It was a bit chipped on the corners and looks as though it might fall apart. But the map itself I absolutely adore!!! It was exactly as described and shown on the website, my boyfriend will absolutely love it. I was also really pleased with the processing times. It was delivered so quick after purchasing. Thank you so much ☺️
10 de abril de 2026
Resposta da Maps For Moments
Thank you so much for your review, Breanne. We're so pleased to hear that you're happy with the gift you received for your boyfriend.
Please reach out to us with a photo of the frame, and we’ll be happy to assist you further. We want to make sure the gift arrives exactly as expected. - Kim, CS
They completed my order incorrectly
I ordered
1 x A3 poster framed
1 x A4 poster
I received 2 x A3 unframed.
I didnt received the correct order, and have yet to have my refund issued.
9 de abril de 2026
Resposta da Maps For Moments
Thank you for your review, Erika. We’re ever so sorry to hear there was an issue with your order and that it didn't arrive as you had expected. We can see that a resolution has been reached with our team, but we’ll still be reaching out to make sure everything has been sorted and to see if there’s anything else we can do to help. If you could kindly keep an eye on your inbox, that would be much appreciated. - Kim, CS
An ideal birthday gift.
Easy ordering, great choice of style, colours etc. swift delivery.
Bought as a birthday gift, recipient was delighted.
21 de março de 2026
Resposta da Maps For Moments
Thank you for your review, Leah! We're pleased to hear that you were happy with your personalised night sky map, and are thrilled to know that it made the perfect birthday gift. - Kim, CS
Loved their product but have an…
Loved their product but have an unauthorized charge of 39.97 weeks after initial purchase. I'll never buy again.
4 de março de 2026
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, Matt. We're sorry to hear about this experience. We’ve requested additional details from Trustpilot so we can investigate this further and help resolve the issue as quickly as possible. - Kim, CS
Perfect gift
Perfect gift!
Web site easy to navigate.
Quick efficient delivery and brilliant quality.
Definitely recommend and will use this company again .
Thank you Maps For Moments.
23 de fevereiro de 2026
Resposta da Maps For Moments
Thank you for your kind review and recommendation, Morris! We're so pleased to hear that your night sky poster turned out exactly as you expected. Thank you for choosing Maps for Moments – we truly appreciate your support! ✨ - Kim, CS
It was professional and so fast
10 de fevereiro de 2026
Resposta da Maps For Moments
Thank you so much for your review, Helen! We’re absolutely delighted to hear that everything exceeded your expectations. Thank you for chosing Maps for Moments to create your personalised gift. - Kim, CS
Awesome company
Awesome company! Was very happy with the map plaque I bought for my wife for Valentine’s Day. She loved it!
Accidentally clicked on something I didn’t intend when purchasing & they were able to fix my mistake.
Highly recommend Mapping the Moments! 10 out of 10
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for the wonderful review, Jason! We’re so happy your wife loved her Maps for moments gift, and that we could help fix the error quickly. We really appreciate the 10/10! - Kim, CS
Don't ever buy anything from this…
Don't ever buy anything from this company. My valentine's day gift will arrive late. Full refund. Ok..end of story. NOT. There was a second charge of a MONTHLY SUBSCRIPTION, which somehow was secretly activated by my First purchase, which was never introduced or made aware. Email response was all about the discounts i can get blah blah blah. Absolute fraudulent business practices. Awaiting FULL refund on that situation!
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, Peter. After looking into this and speaking with you directly over email, we were able to confirm that the subscription and company mentioned are not connected to us, as we do not offer any monthly membership services. We truly hope you’re able to resolve this matter with the correct company as soon as possible. - Kim, CS
Resposta da Maps For Moments
Thank you for sharing your experience, Yvonne! We’re so happy to hear that Maps For Moments exceeded your expectations. - Kim, CS
Super positive experience!!!
The customer experience was amazing! Had an issue with the order and they act and sorted really fast and very efficiently.
Thanks a lot!
19 de janeiro de 2026
Resposta da Maps For Moments
Thank you for taking the time to share your feedback, Iñaki. We’re sorry to hear that the gift didn’t fully meet your expectations, though we’re pleased to know you enjoyed the map element of the poster. A member of our team has reached out to you directly to offer further support. - Kim, CS
Finish was a little poor plus I paid…
Finish was a little poor plus I paid extra for next day delivery and it arrived 5 days later!
14 de janeiro de 2026
Resposta da Maps For Moments
Thank you for the review, Maisie. We are so sorry to hear about the issues you experienced with your order. A member of our team will be reaching out shortly to assist you further, so please keep an eye on your email. - Julia, CS
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