Don't ever buy anything from this company. My valentine's day gift will arrive late. Full refund. Ok..end of story. NOT. There was a second charge of a MONTHLY SUBSCRIPTION, which somehow was secr... Ver mais
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Veja o que dizem as avaliações
The ordering process was easy. Got this to celebrate an anniversary. My partner loved the colours and framing. Very good product.
A empresa respondeu
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company... Ver mais
A empresa respondeu
The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Informações de contato
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, Reino Unido
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4,1
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Maps For Moments
Thank you for your review Anthony. We truly do believe that personalising a night sky poster for a loved one is one of the most special gifts to give, and so I'm so pleased to hear that you agree! - Kim, CS
Gorgeous and arrived really quick
1 de fevereiro de 2023
Resposta da Maps For Moments
Thank you for your review Sarah, we are pleased to hear you are over the moon with your Maps For Moments gift! - Kim, CS
Valentines present
Ordered this as a valentines present for my girlfriend came really nicely packaged with a good quality frame
5 de fevereiro de 2023
Resposta da Maps For Moments
Thank you for your review Taylor. We really do think that dedicating a night sky poster is such a unique and special way to celebrate and remember those special moments in life, and so I'm so pleased to hear that you agree! - Kim, CS
The quality is amazing and the owners…
The quality is amazing and the owners are so lovely and helpful even offering to make changes once a mistake was noticed. Would 100% recommend to other people
4 de fevereiro de 2023
Resposta da Maps For Moments
Thank you for your review. I'm thrilled to hear that we were able to resolve your queries quickly and successfully, and I am glad to hear that your experience was a good one all round! - Kim, CS
Resposta da Maps For Moments
Hi Naomi, thank you for your review! We're delighted to hear how pleased you are with your star map - there's no better gift than designing a star map around the special memory of you or your loved one :) ~Ryan T
Absolutely brilliant
Absolutely brilliant! The map
is wonderful and customer service was very helpful - when I first ordered my map was lost in the post but as soon as I informed them of this they sent another one which arrived the very next day!
12 de janeiro de 2023
Resposta da Maps For Moments
Thank you for your review Hannah. I'm so thrilled that we managed to exceed your expectations, and that you were happy with everything here at Maps For Moments! - Kim, CS
Royal Mail messed up my order and Ryan…
Royal Mail messed up my order and Ryan was great at helping me getting it delivered in time for Valentine’s Day!!
27 de janeiro de 2023
Resposta da Maps For Moments
Thank you for your review Catalina. We love to hear how our customer service team go above and beyond to deliver the best service to our customer. We hope that you love your Map! - Kim, CS
Gave as an anniversary present and he…
Gave as an anniversary present and he loved it
30 de janeiro de 2023
Resposta da Maps For Moments
Hi Helen, thank you for your review! It's lovely to hear that you've chosen to celebrate your anniversary by designing a star map for your partner - we hope you love it as much as he does :) ~Ryan T
Beautiful star map of me and my…
Beautiful star map of me and my fiancée’s first date. Excellent quality and exactly as shown on the site
14 de janeiro de 2023
Resposta da Maps For Moments
Thank you for your review Ryan. We think that personalising a night sky poster for a loved one is such a special thing to do, and I'm so glad to hear that you agree! We are glad that the finished product exceeded your expectations. - Kim, CS
Beautiful and perfect present
2 de janeiro de 2023
Resposta da Maps For Moments
We appreciate your review Alisha, personalising a night sky poster for someone special is a great personalized gift idea! - Kim, CS
Package never arrived on time
Package never arrived on time. They charged £7 for a special next day delivery, it came 4 days later and was given to a stranger to sign, not the person that was authorised.
The map was bent in one corner. Very cheap product I would not recommend spending money on this “maps”.
15 de janeiro de 2023
Resposta da Maps For Moments
Hi there, thank you for your review. I'm sorry to hear about the delay in receiving your order. I can see that this was shipped on 13th January with delivery expected on the 14th, however it looks as though a request was made to Royal Mail for delivery not to be attempted on that day, so your order was delivered the following working day, on the 16th. It looks as though you have spoken with our live chat team regarding this and are looking to return your star map to us which we're currently awaiting. A member of our team will be in touch shortly to provide any further assistance regarding this :) ~Ryan T
Fantastic product and very sentimental
18 de janeiro de 2023
Resposta da Maps For Moments
Hi Miss Storey, thank you for your review! We're so pleased to hear that you're over-the-moon with your star map, it's the perfect way to immortalise your important memories in life :) ~Ryan T
Star map
I ordered this and it came super quick and they replied to my emails very promptly and were very helpful
14 de janeiro de 2023
Resposta da Maps For Moments
Thank you for your review Laura. Here at Maps For Moments, we work hard every day to make sure that our service is the best it can be, so feedback like this really does mean the world to us! - Kim, CS
Resposta da Maps For Moments
Thank you for your review Karen. We appreciate your review, personalising a night sky poster for someone special is a great personalized gift idea! - Kim, CS
Birthday giftGreat product
Great product, husband was so happy with it. THANKYOU x
5 de janeiro de 2023
Resposta da Maps For Moments
Thank you for your review Naomi. We think personalising a night sky poster after someone is a beautiful gift idea, and is perfect for any special occasion - I'm so pleased to hear that you think so too! - Kim,CS
Resposta da Maps For Moments
Thank you for your review Corinne. I'm very sorry to hear of your loss - dedicating a Night sky poster in memory of a loved one is such a beautiful thing to do, and so I really hope that it helps to bring comfort to you and your family during this time. - Kim, CS
Perfect Christmas gift
18 de dezembro de 2022
Resposta da Maps For Moments
Thank you for your review Adam. We love hearing about how our products are used as gift ideas, especially when they're received so well! - Kim, CS
loved it
i was really happy with my experience and i was delighted with the outcome. it was a gift for my boyfriend who absolutely loved it too!
13 de dezembro de 2022
Resposta da Maps For Moments
Thank you for your review Miren. Here at Maps For Moments, we work hard every day to make sure that our service is the best it can be, so feedback like this really does mean the world to us! - Kim, CS
Beautiful gift.
Really lovely gift for my partner for Christmas. Lovely memory of a beautiful night we spent in Scotland. Arrived quickly, really simple to order.
22 de dezembro de 2022
Resposta da Maps For Moments
Thank you for your review Catherine. I'm so thrilled that we managed to exceed your expectations, and that you were happy with everything here at Maps For Moments, from delivery speed to the gift itself! - Kim, CS
I haven’t received my item and I…
I haven’t received my item and I ordered it on the 27th of DECEMBER.
27 de dezembro de 2022
Resposta da Maps For Moments
Hello Tito, thank you for your review. I am ever so sorry to hear that your order had not arrived at the time of writing. Your order was shipped on the 28th of December, and I am happy to see that the order has since updated to delivered. However, a member of our customer service team will be in contact with you shortly to see if there is anything else we can assist you with - Kim, CS
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