My stylist started using this product on my hair six months ago and it doesn't fully color the hair and what it does cover turns brassy. As the salon I go to are more focused on not leaving a "carbon... Ver mais
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Veja o que dizem as avaliações
Jeg har prøvd volume sjampoen i to perioder, men flere måneder i mellom. Opplever ekstremt mye hår som faller ut, både ved børsting, vask og ellers. Har ingen allergiske reaksjoner på andre hår produk... Ver mais
A empresa respondeu
I bought a curl definer and it is simply the best product I have used on my curly hair, takes the frizz away, defines the curls and smells so nice . I would definitely recommend this product.
A empresa respondeu
My favourite brand in history! I've been using maria nila since 2013 and true soft is my favourite series ever. I have naturally dry and fine hair and living in the Nordics, this is really toug... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to Maria Nila! Shop and view the latest haircare och styling products from the official Maria nila website.
Informações de contato
Östermalmsgatan 19, 114 26, Stockholm, Suécia
- info@marianila.com
- marianila.com
2,7
Ruim
96 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best Argan oil and Heat Protection spray
I love all the Maria Nila products I have tried, in particular the True Soft shampoo and conditioner, the Argan oil and the heat protection spray. Smells amazing and leaves my hair so soft and shiny. Have recommended to family and friends who also love the products!
11 de março de 2024
Avaliação não solicitada
Resposta da Maria Nila
Hallo,
Thank you so much for sharing your wonderful experience with Maria Nila products! We're thrilled to hear that you're enjoying our True Soft shampoo and conditioner, Argan oil, and heat protection spray. We truly appreciate your recommendation to your family and friends.
If you ever need further assistance or have any questions, please don't hesitate to reach out.
Thank you again for choosing Maria Nila!🌸
I've recently been introduced to Maria…
I've recently been introduced to Maria Nila I'm very impressed with range of products,I do feel my hair has improved I seem to be able to manage it better much less frizz I would definitely recommend without hesitation .
8 de março de 2024
Avaliação não solicitada
Resposta da Maria Nila
Hi Deborah,
Thank you so much for your kind words and for giving Maria Nila a try! We're thrilled to hear that you're impressed with our range of products and that you've noticed an improvement in your hair.
Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any questions or need further assistance, please feel free to reach out to us.
Thank you again for choosing us and for sharing your feedback!
Best regards,
Maria Nila 🌸
I’ve been using these products for a…
I’ve been using these products for a while now and they’re great on my hair. Highly recommend.
1 de janeiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Thank you for your support and recommendation! We're delighted to hear that our products have been working well for your hair!
We have been using Maria Nila in our…
We have been using Maria Nila in our salon and clients love the products , the beautiful fragrance and the care that has been taken to make these product you can tell everytime we use them .
8 de março de 2024
Avaliação não solicitada
Resposta da Maria Nila
Thank you for your wonderful review!
Obsessed with head hair and heal it’s…
Obsessed with head hair and heal it’s transformed my hair, it’s helped with growth and looks so shiny!
8 de março de 2024
Avaliação não solicitada
Resposta da Maria Nila
Thank you for sharing your experience, we appreciate your feedback!
Soft shampoo och Ocean spray är en hit!
Jag har under en längre tid haft problem med mjällexem. Efter ha använt Soft shampoo har mitt exem försvunnit och håret har aldrig känts friskare och välvårdat. En stor rekommendation är också saltvattensprayen.
11 de fevereiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Hej,
Tack så mycket för att du delar din positiva upplevelse med oss! Det glädjer oss att höra att Soft shampoo har varit så effektiv för dig
Dessutom är det fantastiskt att du också har uppskattat vår saltvattenspray. Det är en av våra populära produkter och det gläder oss att den har kunnat bidra till att uppnå det resultat du söker för ditt hår 😍
Tack igen för att du valde våra produkter och för din feedback!
Med vänliga hälsningar.
Maria Nila
Jeg oplevede en række allergisk rektion…
Jeg oplevede en række allergisk rektion jeg aldrig oplevet før ved nogle andre shampoo og min Maria Nilas shampoo har gjort jeg har fået udslæt på hele min krop efter brugt en måned
4 de fevereiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Thank you for taking the time to share your experience with our Maria Nilas shampoo. We are deeply sorry to hear about the allergic reaction and the discomfort you've experienced. The wellbeing of our customers is our top priority, and we take reports of adverse reactions very seriously.
We recommend discontinuing use of the product immediately and consulting a healthcare professional to ensure appropriate care for your symptoms. Additionally, we would appreciate the opportunity to investigate this matter further and assist you personally.
Please contact our customer support team at your earliest convenience. We are committed to finding a satisfactory resolution for you and would like to discuss the possibility of recommending alternative products that may be better suited to your needs.
Your feedback is invaluable to us, and we are dedicated to improving our products and customer experience. Thank you for bringing this to our attention.
Not a fan
I bought these a few months ago, I have the hair spray, can’t use it the smell is way to strong and makes my throat burn after spraying it and breathing it in , the styling mousse isn’t great leaves a film on hair and the styling cream is terrible. It too leaves a greasy film on your hair. These products are terrible. I am a hairstylist will never use them
1 de outubro de 2023
Avaliação não solicitada
Resposta da Maria Nila
Thank you for sharing your feedback! We're truly sorry to hear that our products did not meet your expectations and caused discomfort. We understand the importance of using hair care products that not only work well but also feel good. We encourage you to get in touch with our customer service team. They can provide tutorials on how to use the products correctly, which might alleviate some of the issues you've experienced. Additionally, they can recommend products that may be more suitable for your needs. Your satisfaction is important to us, and we're here to help.
My hair dye never arrived.
I ordered through their website. They used UPS to deliver my item which NEVER arrived. The delivery driver marked it as delivered and signed by SHIRAZ!!! There is no such person living at my address. No card was left to say it was left with a neighbour ect, no photo was taken. I asked for a refund but they said they need to take it up with UPS first, well that could take days/weeks/months and they may never except responsibility so then what? No hair dye that cost me over £30 including delivery and no refund.
I’m absolutely furious. Never again will I order from here. They need to use a different courier and issue the refund then take it up with UPS.
28 de janeiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Hi,
We sincerely apologize for the inconvenience caused by the non-delivery of your parcel. It has come to our attention that you have already been in communication with our customer service team, who have engaged with UPS to address the issue. Given your decision to no longer proceed with the parcel, rest assured that the matter has been resolved. An email containing information on the should have been sent to you.
Should you have any further inquiries or concerns, please do not hesitate to reach out to our customer service team.
Thank you for your understanding.
Best regards
Maria Nila
My favourite hair products!
My favourite brand in history!
I've been using maria nila since 2013 and true soft is my favourite series ever. I have naturally dry and fine hair and living in the Nordics, this is really tough during winter times.
Thanks to true soft and especially the newly launches Booster, I don't need any additional creams or moisturizers o keep my hair healthy.
Extra plus for their Friendly Year where they donate to cute animals!
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Thank you so much for your heartwarming review! We are thrilled to hear that Maria Nila has become your all-time favorite brand. We also share your enthusiasm for our Friendly Year initiative. Giving back to adorable animals is a cause close to our hearts, and we're delighted that it resonates with you too. Here's to many more years of healthy, happy hair days!
LOVE IT
After I seriously tried everything to get rid of white snow that was falling down on my clothes and shoulders for years, I started using Maria Nila Heal shampoo and conditioner and I can only say WOW!
I thought I would never get rid of the dandruff that I was experiencing and the embarressment of always trying to not touch my scalp to make the dry skin fall down. And FINALLY after all those years I no longer need to be scared that my scalp is ichy and flaky a game changer for me and recommend it highly to anyone that are having scalp problems!
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Thank you for sharing your incredible experience with Maria Nila Heal shampoo and conditioner! We're delighted to hear it's been a game-changer for you, providing relief from dandruff and scalp issues. Your recommendation means a lot, and we're thrilled to have made a positive impact on your hair care journey. If you have any more feedback or questions, feel free to reach out.
Completely in love with Maria Nila
Completely in love with Maria Nila as a brand and ofc the amazing products!! Does wonders to my hair, especially their true soft, heal and also the new coils & curl collection. Makes my dry and curly hair shiny, bouncy and gives it a lot of moisture. Can really recommend! If you have curly hair you have to try their oil-in-cream + weightless curl definer = amazing curls!
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Thank you for the glowing review! Here's to amazing curls and beautiful, healthy hair!
colour refresh i pearl silver
Har deres colour refresh i pearl silver, som gerne skulle fjerne de gule toner i mit afblegede hår. Ret skuffet over produktet, for det er ikke et billigt produkt. Det er en god hårkur, men den fungerer ikke som andet. Der er intet lilla pigment i, og dit hår bliver derfor fortsat gult efter brug… køber ikke igen.
19 de janeiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Tack för din recension, vi beklagar att produkten inte motsvarade dina förväntningar. Vänligen kontakta vår kundtjänst om du önskar ytterligare assistans eller om du vill ha rekommendationer för andra produkter. Vi är här för att hjälpa dig!
Have been using since 2016!
I love Maria Nila products! Have been using since 2016, both the Heal-series and now I use the volume shampoo. The dry shampoos are great too, even tho I have dark hair it works.
16 de janeiro de 2024
Avaliação não solicitada
Resposta da Maria Nila
Thanks a bunch for sharing your love for Maria Nila products! We're thrilled to have you with us since 2016. Here's to more great hair days!
Hair loss and hair damage
Hair loss and hair damage. My hair is coming out in clumps. Very disappointing. I will never buy their products again and everyone else just make sure you avoid this brand for life.
Tried the intense cacao and cacao also the white mix. Not as promised, not hydrated but stressed hair as a result.
I wish I read the reviews on this website before buying.
7 de janeiro de 2024
Avaliação não solicitada
Maria Nila is TOXIC!
Maria Nila is TOXIC!! Not natural or healthy at all. After using for 5 months It started making my skin itchy , irritated, gave me a crawling sensation all over and gave me a rash. What a horror story I have been through!! This needs to be taken off the market!! If I could afford to sew this company I would!! Only after figuring out the shampoo, conditioner and mousse were the problem. I checked it out on the Yuka app my friend recommended to me to see what exactly is in these products!! Unfreaking believable it has horrible ingredients!! I'm appalled they lie and say it's vegan!! HIGHLY TOXIC 🤬
14 de dezembro de 2023
Avaliação não solicitada
Resposta da Maria Nila
We sincerely apologize for the discomfort you've experienced with our products, and we're genuinely sorry to hear about your unpleasant reaction. Our aim is to provide vegan products that are safe for our customers, and all of our products are certified by PETA, Leaping Bunny and Vegan Society.
As the well-being of our customers is our top priority, we takes this matter very seriously. We would appreciate the opportunity to investigate this matter further and provide assistance. Kindly reach out to our customer service at contact@marianila.com. They are dedicated to addressing concerns like yours and will work diligently to find a resolution.
Color refresh cocoa
Color refresh cocoa
Efter brug af color refresh cocoa, fik jeg LILLA HÅR?? jeg skrev til kundeservice, og fik bare svaret “det er nok fordi du har rødt hår, og eftersom rød og blå giver lilla er det derfor, da der er blåt farvepigment i” men jeg har helt blond hår?? Syntes det er virkelig ringe service at det heller ikke er at læse tydeligt på produktet. Så nu går jeg rundt med grøn/blåt hår!! Tak for det Maria Nila
9 de dezembro de 2023
Avaliação não solicitada
Resposta da Maria Nila
Vi beklagar verkligen att höra om din upplevelse med vår produkt och bemötande.
Cacao lämpar sig bäst för hår i nyanser från mörkbrunt till mörkblond (nivå 2-7), vilket vi informerar om på produktens sida. Färgen innehåller blå pigment (undertoner), och dessa kan framträda när den bruna färgen börjar tvättas ur ett ljust hår.
Då detta är en semipermanent färg, kommer den gradvis att tvättas ur.
För att kunna ge dig bästa möjliga råd och hjälpa dig vidare, skulle det vara till stor hjälp att veta hur många gånger du har tvättat håret sedan du använde Color Refresh, samt vilka produkter du har använt. Dessutom skulle före- och efterbilder vara mycket användbara för att få en tydligare bild av situationen.
Vi tar detta på största allvar och uppskattar verkligen att du återkommer med detta till vår kundtjänst för vidare assistans – contact@marianila.com
Avoid these products!
Tried their vegan hairspray and my hair got very sticky. Took three shampooings to see a beginning to get back my soft hair. Hoping my hair will be as before soon.
Paid outrageous 39 euro for this crap spray.
DO NOT USE THESE PRODUCTS!
27 de novembro de 2023
Avaliação não solicitada
Resposta da Maria Nila
I'm sorry to hear about your experience with our hairspray, and I truly understand your frustration. Your feedback is valuable to us, and we apologize for any inconvenience you've encountered. I assure you that all of our products will be washed out since they are formulated to be mild.
For a more personalized and immediate resolution, I recommend reaching out to our customer service team directly. They are equipped to assist you further and address any concerns you may have. You can contact them through- contact@marianila.com
Meer haarverlies
Ik heb de repair shampoo gekocht om eens te testen. Desondanks dat mijn haar wel zacht aanvoelt heb ik toch meer haarverlies tijdens het wassen en kammen dan voordien. Jammer.
21 de novembro de 2023
Avaliação não solicitada
Resposta da Maria Nila
Hi Zoe, we are so sorry to hear about your experience. We would love to know more about you situation since it sounds very serious due to the hair loss. Is there any ingredients that you know you're sensitive to? Have you changed any other routine lately? Please feel free to reach out to us directly at contact@marianila.com so ensure that we can help you best way possible. We wish you a wonderful rest of your day.
Fantastic Products!
Fantastic products! I’ve been using the cleansing powder religiously in between washes and can honestly say this has made ditch the marking leading brand of dry shampoo which caused me to get a dry scalp. The cleansing powder has mad such a difference to my hair care routine. It rubs in easily which is so important when you have dark hair! And has left my hair feeling and looking fresh for days. The shampoo and conditioner smell great and leave my hair feeling silky and smooth. I’ve also been using the heat protection spray which is lightweight and a great addition to my hair care!
25 de outubro de 2023
Avaliação não solicitada
Resposta da Maria Nila
We are thrilled to hear that you've found your favorite products and a routine that you love! Cleansing powder is truly a life saver, isn't it! :)
Love to hear that you've found products both for cleaning your hair but also protect it. Feel free to reach out to us on IG @marianilastockholm if you even what advice on products or have any questions.
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