OMG!! Jacket is beautiful - exactly as shown but what you can't see is how amazing it feels. Just gorgeous. But the best bit was their customer service was exemplary. I'm always wary when purchasing o... Ver mais
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Veja o que dizem as avaliações
Still haven’t received my refund and no communication/reply to my emails
A empresa respondeu
I don’t usually like ordering clothes online as I’ve had some bad experiences but Matea Designs provided prompt & friendly customer service. The dress I ordered arrived quickly & beautifully presented... Ver mais
A empresa respondeu
Absolutely thrilled with my beautiful beige rabbit fur jacket. The quality is exceptional — incredibly soft, luxurious and even more beautiful in person. The beige colour was the perfect choice to c... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Matea Designs is a space where women return to themselves. Founded in 2014 by Matea Saule, the brand began with a memory: her grandmother, a dressmaker in Banja Luka, who left finished dresses hanging on a rail when the family fled Bosnia in 1996. That knowledge — the care, the attention, the belief that how something is made matters as much as what is made — became the foundation Matea was built on. Matea isn't only a fashion label, though every piece of clothing is designed in Australia and made in small quantities, considered rather than mass-produced. It's also home to Fearless Female Friday, a weekly musing written for almost a decade to remind women of who they are, now read by thousands each week and soon to become a book. And it's home to a growing collection of ritual objects — fragrance, hair adornments, and more — designed for the small daily moments of returning to yourself. Through a partnership with i=Change, every purchase directs funds to causes supporting women globally. Grounded in quality. Centred in truth. Made by a brand that believes softness is not weakness — it's the whole point. Matea Designs is based in Melbourne, Australia, and ships worldwide.
Informações de contato
P.O. Box 14, 3163, Melbourne, Austrália
- info@mateadesigns.com.au
- mateadesigns.com.au
4,2
Muito Bom
113 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Resposta da Matea Designs
Thanks so much for the lovely review Sophia! We're so glad you like the skirt and top outfit xo
Soon I opened the packet and I said 🤩…
Soon I opened the packet and I said 🤩 that dress is my best one ever. I love the material, style and the cutting. I give you 5 ⭐️
14 de abril de 2021
Resposta da Matea Designs
Thank you so much Ina :) we hope you enjoy the dress! xo
Perfect wrapping presentation and…
Perfect wrapping presentation and product is also really good .
10 de março de 2021
Resposta da Matea Designs
Thanks for the lovely feedback Sabina xo
Resposta da Matea Designs
Thank you for the lovely review Michelle :) xo
The top is nice and delivery was good…
The top is nice and delivery was good just wish for the price it was 100% linen.
But it is a nice tailored fit so thank you
5 de março de 2021
Resposta da Matea Designs
Thanks for the feedback Mellissa! We're glad you like the fit of the shirt xo
I ordered the wrong size
I ordered the wrong size and was desperate to get the right size delivered By the following day . The staff member I dealt with was amazing (damn I can’t remember her name )
She sent the smaller size out to me the following day and because it was the weekend was happy to wait till Monday when I could post out the dress I needed to return . I couldn’t of kept both as far as she knew but she trusted me to send it back no questions asked . Amazing customer service
19 de fevereiro de 2021
Resposta da Matea Designs
Thank you Jess! 💕 we appreciate your lovely review & hope you enjoy the dress xo
Fast delivery and quality clothing 😍
14 de janeiro de 2021
Resposta da Matea Designs
Thank you so much ❤️
Gorgeous girly skirt
Such a gorgeous skirt! So feminine and flowy, perfect for summer. I received my order sooner than expected - highly recommend Matea Designs!
17 de dezembro de 2020
Resposta da Matea Designs
We’re so glad you liked the skirt! It’s been a best seller for us! :) xx
Fantastic service
Fantastic service, good Quality and perfect fit.
Highly recommended
1 de dezembro de 2020
Resposta da Matea Designs
Thanks so much for the lovely review Tee, we're so glad you liked your items xx
Fantastic customer service
The after service is amazing. Staff are warm and friendly and listen to the client and pay attention to detail 🙏
19 de outubro de 2020
Resposta da Matea Designs
Thank you for the feedback, Helen :)
Kind regards
Matea Designs xx
Fantastic customer service!
Excellent customer service. Very personal touch from company for keeping in touch with me regularly and even calling Australia Post personally as the parcel was held up due to Covid postal delays. Would definitely ship with Matea again.
14 de outubro de 2020
Resposta da Matea Designs
Thank you Mia :) we look forward to seeing you at the store again. xx
Great quality clothing and back up…
Great quality clothing and back up customer service is amazing. Best company I have ever dealt with
17 de setembro de 2020
Avaliação não solicitada
Resposta da Matea Designs
Thank you so much Leanne :) xx
Matea is very professional and great…
Matea is very professional and great communicator goes above and beyond to provide options and status of deliveries. Her designs are beautiful we always like to comeback to her for wholesale shopping!
24 de agosto de 2020
Avaliação não solicitada
Wonderful Matea Designs
I have made a number of purchases now with Matea Designs and every time it is has been so professional and seemless.
The quality of the clothing is excellent. The service is excellent. If ever I have had any questions they have been so on the ball with getting back to me. Over and above.
I highly recommend Matea Designs.
29 de junho de 2020
Avaliação não solicitada
Resposta da Matea Designs
Thank you so much for such a lovely review Tania. You have been a pleasure to deal with and we hope to have you as a customer for a long time to come :) xx
Exceptional
This was my first time purchasing from Matea Designs and I have to say these guys provide exceptional customer service. They handled my query quickly and professionally which made the experiences of online shopping more enjoyable. The quality and design of the jacket I purchase is just beautiful, definitely a timeless piece. Thanks to the team at Matea Design.
24 de junho de 2020
Avaliação não solicitada
Resposta da Matea Designs
Thank you for the feedback Maria, we appreciate it x
Concerned
The delivery has not arrived. I’m wondering why. The communication from the company compared with other retailers is disappointing.
18 de junho de 2020
Avaliação não solicitada
Resposta da Matea Designs
Hi Melissa
We just left you a voicemail and dropped an email :) your item will be shipped today via Express Post we will update your order with a tracking number. Apologies in the delay with the shipment, we had delays with our courier due to the COVID-19 situation. We appreciate your understanding.
Kind regards
Matea Designs
I was very happy with my purchase of…
I was very happy with my purchase of the ' Isabella' dress.A perfect fit. Appreciate the nice touches including packaging..I look forward to wearing on my next Carribean cruise, if and when!!
I will definitely be recommending this label to others.
Thanking you again.
Victoria Dougan
30 de abril de 2020
Avaliação não solicitada
Resposta da Matea Designs
Hi Victoria. We're so glad you liked your purchase and we hope you enjoy your new dress :) We all hope this madness passes soon so we can all enjoy travel again in the not too distant future. Take care xx
Matea Designs provided me with…
Matea Designs provided me with exceptional customer service, great communication and they are always happy to help. I'm so happy with the service and look forward to purchasing from them again.
6 de março de 2020
Avaliação não solicitada
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