Matrix Menswear Avaliações 

193
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered several Kith T Shirts, Quick delivery. Top quality and 100 % Authentic. Highly recommend. I’ve ordered more from them as well. Wide range of brands 👌🏻 Thanks guys.

Avaliado com 5 de um total de 5 estrelas

I ordered and didn’t check the return situation and unfortunately my item didn’t fit. I reached out and they sorted it straight away for a full refund. Just wanted to put on here as various people h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Been looking at a £600 prada tshirt for a while seen it on matrix for £350 had ma doubts but could use clearpay so thought yeah lets try it. Next day delivery tshirt is genuine winner winner just in t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was unsure on sizing of an item but messaged via Instagram with a few questions and was helped and reassured from the start with quick responses so placed my order item was delivered next day could no... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

Matrix Menswear is your premier destination for stylish, high-quality men’s fashion. We offer a carefully curated selection of authentic, premium clothing and accessories from some of the most prestigious brands in the industry, including Burberry, Casablanca and Givenchy. Whether you're looking for casual wear with a modern twist or timeless outerwear, we have the perfect pieces to elevate your wardrobe. Our collection is designed to cater to the needs of the contemporary man, offering the perfect balance of style, comfort, and sophistication. Each item we sell is 100% authentic, sourced directly from trusted suppliers, ensuring you receive the highest quality and craftsmanship with every purchase. At Matrix Menswear, we’re committed to providing a seamless shopping experience with secure payment options, fast delivery, and exceptional customer service. Shop with us today and discover why we’re the go-to choice for fashion-conscious men who demand the best in both quality and style.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(193)

29 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Company

Placed a couple of orders with this company. products were great. Had to return a couple items due to not fitting me, swift refund was issued.

15 de novembro de 2024
Avaliação não solicitada
logotipo da Matrix Menswear

Resposta da Matrix Menswear

Thank you for your great feedback! We're glad to hear you're happy with the products and our fast refund process. We look forward to welcoming you back for your next order!

Avaliado com 5 de um total de 5 estrelas

Impressed

Prompt delivery, was skeptical not hearing much about this site however I decided to bite the bullet and purchase a jacket. Done my legit checks and everything was authentic. Will be looking out for more steals in the future.

12 de novembro de 2024
Avaliação não solicitada
logotipo da Matrix Menswear

Resposta da Matrix Menswear

Thank you for your feedback!
We’re so glad to hear your jacket arrived as expected and met your authenticity checks. We appreciate you taking the leap with us, and we’re excited to have you as a customer. Keep an eye out for more great deals – we look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, top arrived within a week, my son is delighted with it, will definitely order again

26 de setembro de 2024
logotipo da Matrix Menswear

Resposta da Matrix Menswear

Hi Emma,

Thankyou for the positive review, we look forward to you returning !

Avaliado com 5 de um total de 5 estrelas

I was so happy with my item, I’ll be BACK….

I contacted the company via Instagram and chat about what I was after and they gave me the measurements I required, with loads of help and advice I told them about my previous items that were similar. I picked the size and ordered straight away with No hesitation. when it arrived tried it on and messaged to say I was so happy with my item. Don’t listen to other bad reviews there all rubbish, this was my first time ordering anything and tell you won’t be my last. Currently I’m in contact about more items. I have my eye on a few other items as well speak ! Click that buy button trust me you won’t be disappointed !!!!!!

8 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered an item which was unfortunately…

Ordered an item which was unfortunately too small, returned via the post office and received a prompt refund, experienced good communication from Matrix Menswear through the returns process.

6 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered a Burberry tshirt for my…

Ordered a Burberry tshirt for my boyfriend as a present. I was unsure if I’d chose his size wrong and read the terms of returning and seen there’s a 14 day window. I emailed to explain it would be longer than this by the date I will be giving him it and I received a response within less than 24 hours with a positive response helping me massively kindly offering me to still be able to exchange after this date if the sizing was wrong.Would recommend

23 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give on star I would

If I could give on star I would.
Bought a prada tshirt as a present
Badge come loose after 2 wears. Contacted the company and prada. Prada state they only work with specific boutiques and have nothing to do with this one. Received the most disgusting rude replies and was told I am lucky they even responded. STAY AWAY.

6 de agosto de 2024
Avaliação não solicitada
logotipo da Matrix Menswear

Resposta da Matrix Menswear

Hi,

As we said we tried our best to come to a solution however the item was sold out so could not replace and as the item was purchased from us around 9 months ago. Generously we offered a credit note for the full amount even tho being out of the 14 day returns period we tried our best to make you happy but all you wanted was a refund after 9 months of owning the item and could have worn it every day for all we know ?

Regards

Avaliado com 5 de um total de 5 estrelas

Easy to deal with

Purchased a Givenchy t-shirt, was delivered the next day, unfortunately it was too big and had to return. The process was smooth and the refund rapid, Matrix are very easy to deal with quality clothes at great prices as well

1 de julho de 2024
Avaliado com 4 de um total de 5 estrelas

Had an issue with a return going…

Had an issue with a return going missing due to some issues with Royal Mail. Good customer service communication from Matrix Menswear and once the item was received, the refund was actioned quickly.

J Jordan

15 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, ordered in the evening and items were delivered by lunch next day. Website was easy to use and a choice of secure ways to pay.

27 de junho de 2024

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