Matrix Menswear Avaliações 

193
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered several Kith T Shirts, Quick delivery. Top quality and 100 % Authentic. Highly recommend. I’ve ordered more from them as well. Wide range of brands 👌🏻 Thanks guys.

Avaliado com 5 de um total de 5 estrelas

I ordered and didn’t check the return situation and unfortunately my item didn’t fit. I reached out and they sorted it straight away for a full refund. Just wanted to put on here as various people h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Been looking at a £600 prada tshirt for a while seen it on matrix for £350 had ma doubts but could use clearpay so thought yeah lets try it. Next day delivery tshirt is genuine winner winner just in t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was unsure on sizing of an item but messaged via Instagram with a few questions and was helped and reassured from the start with quick responses so placed my order item was delivered next day could no... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

Matrix Menswear is your premier destination for stylish, high-quality men’s fashion. We offer a carefully curated selection of authentic, premium clothing and accessories from some of the most prestigious brands in the industry, including Burberry, Casablanca and Givenchy. Whether you're looking for casual wear with a modern twist or timeless outerwear, we have the perfect pieces to elevate your wardrobe. Our collection is designed to cater to the needs of the contemporary man, offering the perfect balance of style, comfort, and sophistication. Each item we sell is 100% authentic, sourced directly from trusted suppliers, ensuring you receive the highest quality and craftsmanship with every purchase. At Matrix Menswear, we’re committed to providing a seamless shopping experience with secure payment options, fast delivery, and exceptional customer service. Shop with us today and discover why we’re the go-to choice for fashion-conscious men who demand the best in both quality and style.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(193)

29 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I recently had the opportunity to…

I recently had the opportunity to purchase Dior B22 trainers from Matrix Menswear Retailer. I must say, I am extremely happy with my purchase and would highly recommend this store to anyone seeking quality luxury clothing.

Another aspect that impressed me was the great communication I received from Matrix Menswear. From the moment I placed my order, the team was responsive and helpful. They kept me informed every step of the way, from confirming my purchase to providing regular updates on the status of my order. This level of communication made the entire shopping experience seamless and enjoyable.

Overall, I am more than happy to recommend Matrix Menswear to anyone in the market for quality luxury clothing. Furthermore, the excellent customer service and communication I experienced throughout the entire buying process were second to none. I will definitely be revisiting this store for future purchases.

22 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad customer service

Bad customer service

31 de maio de 2024
logotipo da Matrix Menswear

Resposta da Matrix Menswear

Hi ,

We are extremely sorry about why you feel we have bad customer service, we tend to reply within 24 hours on email and WhatsApp message if this wasn’t met we can only apologise.

Please contact us and we will arrange a discount for your next order due to your expectations not being met

Regards

Avaliado com 5 de um total de 5 estrelas

Great customer service!

Matrix menswear were a pleasure to deal with from start to finish. The item I ordered was a last minute birthday gift, I explained this to them, they dispatched immediately 1st class. Unfortunately the item didn’t suit my partner so I returned it, they processed the refund right away.

15 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience with Matrix Menswear. Great prices to start with, very quick delivery. The items didn't fit unfortunately, but the returns process was very easy, and they contacted me promptly when they received the items back which I thought was a nice touch. They then processed my refund straight away after given me the option of the refund or an exchange of item. Will 100% use them again.

15 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fab, legit site

I was apprehensive ordering as not heard of company before. My son had seen a t-shirt in an expensive department store for £240, loved it, but too expensive. Found on this site for £110!! Ordered and so happy. Absolutely legitimate site. Quick delivery. Amazing. Would 💯 purchase on here again.

25 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Outstanding service and customer…

Outstanding service and customer service, bought 2 items as unsure of sizes, sadly sent 1 back to wrong address which owner went above and beyond and got sent to correct returns address, kept in the loop throughout and updated could not have asked for more, will defo be using again you can trust this lot 💪

Thanks again brother 🙌!!!!

27 de março de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Reversal of charges on card *SP MATRIX MENSWEAR…

Prompt response from Matrix to this attempted fraud. Full amount now refunded.......... ..... Charged on card *SP MATRIX MENSWEAR +447393841197 GBR GBP 191.25
Have NO IDEA WHO YOU ARE..........

27 de março de 2024
Avaliação não solicitada
logotipo da Matrix Menswear

Resposta da Matrix Menswear

Please contact us immediately, we obviously haven’t charged you directly , someone has clearly stolen you card details and used them fraudulently we have had 2 fraudulent orders in the past 24 hours email us and we will solve this issue for you matrixmenswear@proton.me

Avaliado com 5 de um total de 5 estrelas

Pleasantly surprised 😀

Been looking at a £600 prada tshirt for a while seen it on matrix for £350 had ma doubts but could use clearpay so thought yeah lets try it. Next day delivery tshirt is genuine winner winner just in time for ma day out thanks matrix great experience 5 star would recommend

15 de março de 2024
Avaliação não solicitada

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